Mama Shelter Los Angeles Hollywood 4 stars

TripAdvisor rating 4.0/5 867 reviews

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6500 Selma Ave, 90028 LOS ANGELES, United States

Description

Hotel extras

  • Design-led rooms

  • Amazing rooftop with a 360° view over the Hollywood hills

  • Ideally located near the Walk of Fame

  • Handmade and healthy cuisine

  • Brunch and DJ sets on weekends

Our accommodation(s)

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Hotel location

Mama Shelter Los Angeles Hollywood

6500 Selma Ave
90028 LOS ANGELES
United States

GPS:34.099483, -118.331991

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.0/5  867 reviews

Modern but antiquated I cannot give this hotel a 4. The service was great but the restaurant seats and floor are dirty

TripAdvisor rating 3.0/5

Trip55106286642 Families - TripAdvisor review

The service was great at the rooftop and inside restaurant. Restroom and room was clean. However, the restaurant seats need restoration. They are dirty as well as the floor. The entrance rug was disgustingly dirty. I believe it has not been lifted up in months.

Thank you for taking the time to share your feedback about your stay at Mama Shelter Hollywood. We are sorry to hear that your recent stay with us did not meet your expectations. We work hard to provide a fun and clean and welcoming environment and we apologize that was not your experience. We take all feedback seriously and appreciate you bringing this to our attention. Thank you for choosing Mama Hollywood.

Fantastic Weekend Stay at Mama Shelter

TripAdvisor rating 5.0/5

Natalia I TripAdvisor review

I stayed at Mama Shelter for a weekend networking event, and it was a fantastic experience. The atmosphere was welcoming, and the staff were incredibly friendly and attentive. I’d like to give a special thanks to Silvia, the housekeeping manager, who went above and beyond to assist me with my room requests. Her excellent service made my stay even more enjoyable. Highly recommend this hotel for both business and leisure!

Hello Natalia, Thank you for taking the time to write us your feedback. We are thrilled to hear you enjoyed your visit with us. Thank you for recognizing the hard work of our team members. We hope welcome you back next time you're in Hollywood. Mama loves you!

Blood on blankets not cleaned

TripAdvisor rating 2.0/5

Kaylie F TripAdvisor review

So first off, The bathrooms did not have body wash, shampoo or conditioner. Also tell me why THERE WAS BLOOD ON THE COMFORTER AND PILLOWS! It’s like all someone did was remake the bed and not wash it. I then asked for a new set and they came 30 min later at 12. Then gave wrong blankets. Would not stay there again

Hello, Thank you for taking the time to leave us a review. We apologize that your stay at MAMA did not live up to your expectations. Your feedback is highly appreciated, and we would love it if you choose to give us another chance to improve and provide you with a more pleasant experience. Mama loves you.

HORRIBLE! ROOMS VIBRATE WITH HOUSE MUSIC PAST 2AM!

TripAdvisor rating 1.0/5

Christie S TripAdvisor review

DO NOT STAY!! THE WALLS VIBRATE WITH BASE AND CONSTANT HOUSE MUSIC UNTIL 2AM!!! This really is a large rooftop nightclub that happens to have 3 floors of rooms directly below. We were on the 4th floor and we might as well have been on the rooftop. There is NO BUFFER to the noise. They actually have ear plugs at the front desk. This is false advertising because the listing does not make it clear that you are actually directly below a nightclub that will go loud until 2AM. I had my noise reduction headphones on plus white noise music pumped through when I was trying to sleep and I could still hear everything through them. This is very misleading. If you are there to party at this hotel, then it might be for you. Otherwise, not only will you be dealing with the night club, you will also have folks drunk and loud shouting through the halls well past 2am too.

Hello, We thank you for taking the time to leave us a review. We are sorry to hear you had a bad experience during your stay. Mama strives to provide a fun and exciting environment to all of our guests and we regret this was not the case with you. Thank you for choosing Mama Hollywood.

Great Location

TripAdvisor rating 3.0/5

AlexJ262 Solo travel - TripAdvisor review

I stayed here for 2 nights this week. The location is great- one block from Hollywood Boulevard so ideal for sightseeing and visiting bars/ restaurants. Check in wasn't great- very slow and the lady on the front desk was very unfriendly. No acknowledgement of ALL status. There are only 2 elevators, both of which are very slow and there were often long waits. My 2nd floor room was very clean and spacious. The bed was really comfortable, the linen was particularly nice. The ensuite was modern and functional. Housekeeping was a bit lacklustre - on the first night there was no shampoo or conditioner, on the second night, no toiletries whatsoever. The decor wasn't to my taste but it's certainly quirky. There's no coffee maker available, nor anywhere to get one except in the restaurant. The downstairs bar was pleasant although it doesn't on Monday or Tuesday nights. The rooftop is a lovely space with good views and friendly service. It would be nice to have at least one of the bars open later on weekdays. However, the cost for food/ drinks is extremely high even for Hollywood and they add a service charge as well as a health fee (what even is that?) which was also added to the room rate as a tax. All in all, my stay was OK but I don't think I'd return or visit another Mama Shelter based on this experience.

Hi Alex, Mama thanks you for taking the time to leave us your review. We are sorry to hear your experience with us was not up to your expectations. We try to provide all of our visitors with a unique experience and great costumer service. We take all feedback seriously and we appreciate you bringing this to our attention. We hope that you choose to stay with us again in the future so we may deliver a more positive experience.

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Other web-users rate our hotel

  • 229 reviews 8/10 Location
  • 391 reviews 7.6/10 Room
  • 403 reviews 8.1/10 Service
  • 252 reviews 8/10 Vibe
  • 216 reviews 5/10 Comfort
  • 196 reviews 7.5/10 Food
  • 148 reviews 7.7/10 Bar
  • 132 reviews 8.2/10 Cleanliness

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