Mama Shelter Los Angeles 4 stars

We booked this hotel for our final four days of our honeymoon trip and made a mistake. The hotel is very close to the walk of fame in Hollywood and as Italians, we didn’t imagine it’d be this rough. There are tents on the other side of the street and homeless people everywhere, I didn’t feel safe, especially in the evenings. The hotel has two bars, one on the ground floor and one on the roof, both very busy, even during the week. We stayed on the 3rd floor and could hear either the music and people chatting. The entrance is the same for guests and people that visit the bars so the hall gets very busy and there’s security who checks guests too, feels like entering a club, not a hotel. The rooms are modern which means they’re pretty minimalist and there are not wardrobes or shelves to store clothes and personal belongings. There’s only a table and few hangers, for 4 days I had to keep my clothes inside the luggage on the floor. Breakfast is served, there’s no buffet and it’s pretty expensive, considering it’s a four star hotel, we’d have expected to at least get coffee. We would not recommend this hotel, especially if you’re looking to have good nights sleep.

The first time here for a birthday lunch & drinks at the rooftop was terrible customer service. The bartender was rude and didn’t give bare minimum. Needless to say she went ahead and tipped herself 25% thinking I wouldn’t catch it. I would never go back here and would not recommend it to anyone. Truly disappointed that places in LA have staff that hate their job. Can’t do the job, find a different one .

Mama Shelter was a wonderful, eclectic, warm place for our family fun experience in the heart of Hollywood! The staff are friendly, accommodating and helpful, the food in both restaurants was outstanding. The breakfasts were a bit pricey but honestly so good and worth it. The location is perfect for shopping, walking, and taking in the sights of Hollywood. We look forward to coming back to Mama Shelter!

Facilities are suboptimal No basic amenities like Coffee & tea in the room Was charged for tea( had to go to reception to get coffee) Complementary Breakfast options were very limited and not significant vegetarian options. Every small item has additional charge Very expensive compared to many other international standard hotels Unlikely that I will go back

The waiter at the rooftop bar was the nicest person we met all weekend in LA including the staff at our own hotel. 😂 the food was good and the view was beautiful. I loved the colors and the vibe/music of the restaurant and bar. Next time I’ll stay there!