Hôtel Mercure Bridgwater 4 étoiles

Note Avis clients (Note ALL) 4.4/5 714 avis

Meilleur prix
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Hôtel Mercure Bridgwater - Image 1
Hôtel Mercure Bridgwater - Image 2
Hôtel Mercure Bridgwater - Image 3
Hôtel Mercure Bridgwater - Image 4
56 66 Eastover, TA6 5AR BRIDGWATER, Royaume-Uni

Description

Les plus de l'hôtel

  • Stationnement sur place disponible (réservation non requise, frais de 10 £ par nuit)

  • Restaurant Marco Pierre White Steakhouse sur place

  • 2 salles de réunion pouvant accueillir jusqu'à 40 personnes

  • Animaux de compagnie autorisés en chambres Supérieure King et Twin (15 GBP/animal, par nuit).

  • Recharge de voiture électrique disponible 4 chargeurs 22w et 1 chargeur 50w

Nos hébergements

Localisation de l'hôtel

Hôtel Mercure Bridgwater

56 66 Eastover
TA6 5AR BRIDGWATER
Royaume-Uni

GPS:51.128882, -2.997712

Téléphone
Fax +44000000

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

MARCO PIERRE WHITE STEAKHOUSE

Etabli au sein de l'hôtel, le Marco Pierre White Steakhouse Bar and Grill a tout pour devenir l'une des tables préférées de la région pour les gourmets à la recherche d'un soupçon de luxe. Le meilleur des produits frais de saison, servis sans prétention.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  714 avis

Note TripAdvisor  4.0/5  339 avis

Certificat d'excellence 2023

Mercure hotel definitely lived up to the dog-friendly title!

Note TripAdvisor 5.0/5

darlagsd En famille - Avis TripAdvisor

Coming to Bridgwater was a spontaneous decision, and we quickly searched online for dog-friendly accommodations. This trip marked my first hotel stay with Darla, who was just four months old and definitely not a small dog! I had no idea what to expect, but our experience exceeded all my expectations. From the moment we arrived, we were greeted with a warm and friendly welcome, and the check-out process was quick and efficient. I was impressed with the quality of the room, and before we left, we were delighted to receive a lovely bag of dog treats for Darla. Later, when I spoke with the wonderful receptionist about our journey home, she kindly gave us a couple more bags of treats to keep Darla entertained during the drive. The only minor downside was that we had to eat breakfast in the main entrance. However, given the hygiene considerations of having a dog, I completely understand that this is likely standard practice. Overall, we will definitely be returning! Thank you for making our first experience traveling with my dog such a memorable one.

Petite chambre et douche non fonctionnelle

Note Avis clients 2.0/5

Mat Professionnel - Avis confirmés ALL

La chambre était très petite pour le prix Et le robinet de douche cassé. Pas possible d'avoir un espace de travail sans payer un montant excessif. Pas fait pour les voyages d'affaires.

Cher Mat, Merci pour vos commentaires. Nous sommes désolés d'apprendre que votre séjour n'a pas répondu à vos attentes. Nous prévoyons une extension l'année prochaine, nous transmettrons donc vos commentaires pour considération lors de la conception de ces chambres. Vos retours nous sont précieux. Cordialement, Damian Kaye Directeur Général

Exceptional Restaurant Team!

Note TripAdvisor 5.0/5

Holly m Avis TripAdvisor

Back in July I stayed with my family for a wedding. And wanted to do a big shout to the restaurant team especially Josh, Abbey and Ashley. The restaurant manager he couldn't have been more accommodating. We had booked a meal but last minute needed to add additional guests so ended up being around 10 of us. They done there best to get us seated together and looked after us so well. The high level of service continued into the bar after the food. Thank you all so much. We will all remember the night before the wedding being well taken care of by your restaurant team. Big shout to the restaurant supervisor. July 26th 2024.

Dear Holly M, Thank you for sharing your positive experience with us regarding the exceptional service provided by our restaurant team, especially Josh, Abbey, and Ashley. We are delighted to hear that they were able to accommodate your last-minute request and ensure a pleasant dining experience for your family before the wedding. Your kind words will be shared with the team and I'm sure they'll be pleased to hear their efforts in making your stay memorable we appreciated. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, Damian Kaye General Manager

Tired round the edges

Note TripAdvisor 3.0/5

Skippy50 En couple - Avis TripAdvisor

The second stay here in a year and location and staff cannot be better, particularly if you are in town for carnival. Parking is good and there are even EV charges, which is rare in some hotels. Check in was efficient and friendly but our room, overlooking the carnival route, smelt of stale tobacco, fish and chips and rank air. We asked reception if someone could sort this, but no one came and despite asking for the room to be serviced the day before we still had to ask again. We didn’t get bins emptied or towels changed as requested. Furniture was tired and needed replacing, particularly the bucket seat that had an odd cushion that didn’t fit, making it uncomfortable to sit on. It was only when we were leaving and checking the room that we found a full pouch of tobacco under the cushion - was this where the smell was from? This was a vile thing to find: had people been smoking here? Breakfast was chaotic on the Saturday due to large numbers, only two staff and only one very slow and ancient coffee machine. The queue was long and staff refused to bring tea or coffee to the table, which they happily did the next morning. The fried eggs were solid, greasy and cold and whilst the cook agreed to make scrambled or poached eggs for a few, she stopped and shouted “no more scramble or poached eggs” , so no more eggs were cooked! Only two staff were on duty both mornings which is ridiculous for a full hotel on carnival weekend. At £580+ for two nights I feel the service, the cleanliness of the rooms and the breakfast were a joke.

Dear Skippy50, Thank you for sharing your detailed feedback following your recent stay at our hotel. We sincerely apologise for the issues you encountered during your time with us. Rest assured that your comments have been shared with the relevant teams to address the cleanliness and service shortcomings you experienced. It is disappointing to learn that your room did not meet the expected standards, and we regret the inconvenience caused by the odors and the overlooked requests for room servicing. We will investigate the matter further to ensure such oversights do not recur. Additionally, we acknowledge your concerns regarding the breakfast service and the lack of sufficient staff during peak times, unfortunately someone called in sick but we were unable to cover them on such a busy weekend. Your insights are invaluable for us to make necessary improvements. We appreciate your loyalty with us and hope to have the opportunity to welcome you back for a much-improved experience. Sincerely, Damian Kaye General Manager

A very pleasant stay.

Note TripAdvisor 5.0/5

Dave23T23 Avis TripAdvisor

Excellent overnight stay - The room was comfortable and well equipped with add on available on request. The reception staff were friendly and helpful on each occasion we dealt with them. The food and service in the restaurant was first class and we were lucky to be looked after by a young waitress who was genuinely friendly and personable.

Dear Dave23T23, Thank you for your positive review and for choosing Mercure Bridgwater Hotel. We are delighted to hear that you had a very pleasant stay with us. Your kind words about the comfort of the room, the friendliness of our reception staff, and the first-class food and service in the restaurant are greatly appreciated. We are pleased that you enjoyed your experience, and we hope to welcome you back soon. Sincerely, Damian Kaye General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 283 avis 7.6/10 Site
  • 659 avis 8.3/10 Chambre
  • 590 avis 8.4/10 Service
  • 8 avis 7.1/10 Internet
  • 311 avis 7.8/10 Propreté
  • 231 avis 6.5/10 Petit déjeuner
  • 152 avis 4.7/10 Qualité/prix

Dispensé par Trustyou

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.