The Galata Istanbul Hotel - MGallery

Odamız oldukça güzeldi ve temizliği iyiydi ancak içeride daha önce içilen sigaranın kokusu sinmiş durumdaydı. En en büyük problem ise restaurant ile alakalı. Cumartesi akşamı pandeminin ortasında hıncahınç dolu olan bir restaurantın ne şirketin Pandemi politikasıyla ne de otelin politikasıyla ilgisi olduğunu zannetmiyorum ve nasıl olduğunu bilmiyorum ama dışarıdan da izinli müşterilerin gelip yemek yiyebildiği söylendi ki eğer böyle bir şey olduğunu bilsem kesinlikle gelmezdim. Bir diğer problem de restaurant taki su ile alakalı. Arıtma suyun getirilmesi restaurant için tam bir rezalet. Hatta suyun tadı diyip geri gönderilince tekrar arıtma suyun gelmesi daha da büyük rezalet. Rakı söyleydikten sonra böyle bir su gelse oldukça problem olurdu.

Daha önce de otelinizde değişik nedenlerle konaklama yapmış ve memnun olmuştum. Süreçte iyi ilişkiler kurduğumu gördüm yüzleştiğim iş görenlerle. Rezervasyondan, ön büroya, kat görevlilerinden hizmet verene kadar memnun ayılmıştım. Bu konaklamamın neden bu deneyimlerimdi. Aynı duygularla geldim, konakladım ve döndüm. Yine ilgi ve anlayış üst noktadaydı ki bu sıkıntılı sürece rağmen. teşekkür ediyorum herkese.

Odalar ve otel çok güzel, restaurant manzarası ve ilgilenmeleri şahaneydi. Şeflerini tebrik ediyorum çünkü çok güzel mezeleri ve yemekleri mevcut. Özellikle mezelerini şiddetle tavsiye ediyorum. Çok memnun kaldım

İstanbul merkezde bir işim gereği sokağa çıkma yasağında eve dönemeyeceğimiz için arkadaşımla gece kalmamız gerekti. Özellikle resepsiyon görevlisi Baran bey'in çok sıcak ve profesyonel yaklaşımı sayesinde odamızı bir üst gruba güncelledik. Kendisinin söylemi ve satış tekniği oldukça başarılı.

Otel olarak cok temiz bakimli. Ayrica tum calisanlar güleryüzlu ve yardimsever. İstanbulda Galata kulesine cok yakin oldukca guzel bir otel. Yemekleri ve servis cok iyi. Cok memnun kaldik. Kalmak isteyen herkese tavsiyemdir.

The hotel was great, the room... But the staff left the best impression on me. Really helpful, and generally good people. The hotel was on the best location possible. 3 minute walks to the bridge which leads you to the bazaar, and 5-6 minute walk to a bunch of restaurants and cafes.

All was good - the people, rooms and hotel. They were not busy and yet they forgot the most important request I made while booking. In fact , I received a reply acknowledging my request. My partners birthday on the 10th , the day we were checking out and I requested a slice of cake by the hotel as a surprise. The surprise I got was, it didn't come.

We had a truly excellent stay at this fabulous bespoke hotel. While members of the All/Accor programme, it was only the second time to experience the MGallery brand. And it was a very smart choice by us because this is a very special spot. Well located for transport around the city via tram and public transport, but it is the hotel itself that was the best part of the experience. Super well designed with great elegance, taste and decor. It has a terrace bar that offers a spectacular fantastic view of the town and its landmarks. Fabulous restaurant too although you should book because it is very popular with the local clientele which also says a lot. Prices for delicious Turkish food were very reasonable indeed. Very extensive choice for both breakfast and dinner. So good in fact that we had dinner there each night of our stay which is very unusual for us. The team are also something very special especially for personalised service. It's not often that so many members of a hotel team remember you by name. From the experience of the professional staff at the reception to the service oriented members of the restaurant/bar/hospitality people, we were made to feel very special indeed. So polite and eager to assist in any way at all, they were all real stars! Sad to leave - but will definitely be back when we return to Istanbul. Our room was specious and spotlessly clean. Although only having a partial view of the city, it was designed to maximise natural light. Beds were luxurious and the walk-in shower just perfect.

Çok güzel ilgilenildi ilginizden dolayı teşekkür ediyorum

Great Hotel. Really recomended. Good service . Cordial Staff. Great breakfast. Good location . Near tram ( Karakoy) . Good restaurants nearby. Very near Galata Tower . Amenities are good. Standart rooms are small .

Güleryüzlü işini bilen personel

Tarihi otelinizin hikayesi bizi cezbetti. Personelin sıcak yaklaşımı bir iz bıraktı. Restauranttan Engin bey’in servise hakimiyeti ve profesyonel duruşu beğenimizi katladı ve doğru bir konaklama yaptığımıza kanaat getirdi.

Situation ok Severe issue with room heating and electricity . They want a kind of complication for light and heating. But doesn’t work and Not repaired Best is the enemy of good. Hurry up with that to be Just better

This is my first time at MGallery Istanbul and I was not disappointed at all. The staff, from the reception to the last floor bar is very friendly / Thanks to Jiyan the greatest barman I have ever met !!! My room was very quiet and very comfortable. This hotel is located between Galata tower and Galata bridge so is very easy to move around and discover the city;

This hotel is housed in a former bank building. It’s small but very comfortable. Rooms are not big but affording very spectacular view across Bosporus. It’s designed with a big taste. Everything is available. Internet is speed enough. Reception, concierge and bell employees are just amazing! They are very hospitable and courteous and are ready to help in any way. I spend a lot of time while chatting with them. Guys, I miss you a lot! I’ll come back next time for sure. Location of this hotel is just strategic - everything is close - bridges, restaurants, souvenirs, Galata Tower... So, the rooms are small but while you are in Istanbul you don’t have time to stay there... Value for money for accommodation is very fair. Building is very historical but carefully restored. Come here!