Novotel Phu Quoc Resort 호텔 5성

고객 평점 (ALL 평가) 4.4/5 6,593 리뷰

ALLSAFE 승인 호텔

정보 메시지

Novotel Phu Quoc Resort
지도에서 보아라.
+ 24 서비스

호텔 추가 정보

  • "Located on Truong Beach, renowned for its stunning sunsets "

  • "Large choice of Bungalow types with option of private pool "

  • Highest quality seafood available our signature Restaurant.

  • Pamper kids with fun activities and meals with MyKids

  • "Free flow beverage experience with MyGlass package "

호텔 위치

Novotel Phu Quoc Resort

Duong Bao Hamlet
Duong To Commune
Kien Giang Province
91000-9200 phu quoc island
viet nam

팩스: (+84)297/6260888

체크인 시간 : 14h00부터

체크아웃 시간 : 12h00까지

  • 비행기로

    PHU QUOC AIRPORT 7km / 4.35마일

GPS:10.1289207, 103.9827116

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

숙박

미팅 및 이벤트

미팅룸

  • 미팅룸: 4개

  • 최대 사이즈: 476

  • 최대 수용 인원: 500 명

  • 최대 연회 수용 인원: 320 명

자세히 보기

Novotel Phu Quoc Resort
고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.4/5

6,593 리뷰

TripAdvisor 평가 4.0/5

1,376 리뷰

2021 트립어드바이저 우수 인증 (Certificate of Excellence)
2021으뜸 시설

환상적인 호텔

고객 평점 5.0/5

Mr.c. 비즈니스 - 23/04/2021 전체(All) 통지 확인

항상 머무르는 곳입니다. 너무친절하고 청결합니다. 특히 직원 Lisa는 최고의 사람 입니다.

C. InYong님께, Xin Chào! Thank you for taking time to share your feedback. We greatly appreciate your kindness. Looking forward to welcome you back soon Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

가족과 함께 하기 좋은 호텔

고객 평점 3.5/5

Lee S. W. 가족 - 22/02/2021 전체(All) 통지 확인

호텔룸의 조건은 대부분 양호하나 리조트내 방갈로간 연못의 수질개선등으로 볼거리를 좀더 제공해줬으면 좋겠고, 해변 비치의 선배드 숫자 부족 및 위생상태는 개선이 필요

Dear s. Lee, Thank you for your valuable comments and suggestions regarding your stay at the Novotel Phu Quoc Resort. We will strive to improve our service based on the opinions that we receive. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

위치도 좋고 시설도 깔끔함

고객 평점 4.5/5

K. 가족 - 20/02/2021 전체(All) 통지 확인

시설도 좋고 침구도 깔끔합니다. 위치도 공항과 가깝고 셔틀버스도 있어 여행하기 편하고 좋았습니다.

Dear K. Yunmi, Xin Chào! Thank you for your feedback and appreciation, I will share it to the team. Looking forward to welcome you back soon Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

위치, 시설, 서비스 모두 만족

고객 평점 4.5/5

A. S. 가족 - 20/02/2021 전체(All) 통지 확인

가족이 조용하게 쉬면서 여행하기에 적합한 숙소입니다. 1가지 아쉬운 점은 기념품 샵이 문을 닫아서 숙소 기념품을 사올 수 없었습니다.

Dear A. S., Xin Chào! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. Besides, we do apology as all outlets cannot open as normal in the current situation. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

편안한 휴식

고객 평점 4.0/5

L. S. 가족 - 16/02/2021 전체(All) 통지 확인

직원들이 친절하며, 아침 조식이 깔끔하고 좋았음. 늦은 오후 석양이 아름다웠음.

Dear Mr. L., Xin Chào! Thank you for taking the time to share your feedback. We are very sorry to hear that your experience about the bathroom was not good during your stay. We have shared your feedback with our concerned areas to improve facility. Regarding to extend more 6 months of membership, Accor Plus sent email to inform all valued members. We will check with the team why you have not received that email. Please do accept our sincere apologies for the inconvenience you encountered. Thank you for the sharing your feedback and we are looking forward to see you again. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

위치 좋고 친절함

고객 평점 5.0/5

표. 가족 - 15/02/2021 전체(All) 통지 확인

직원분들이 너무 친절했습니다

Dear Mr. P. Jung Chan, Xin Chào! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and for sharing your experiences, we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

청결 확실

고객 평점 4.0/5

L. Y. S. 1인 - 12/02/2021 전체(All) 통지 확인

호텔이 정갈하고 청결합니다. 첫번째로 꼽는 부분이 잘 지켜져있어 좋았습니다.

Dear L. Yunseong, Xin Chào! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

친절한 서비스

고객 평점 5.0/5

L. J. 가족 - 03/02/2021 전체(All) 통지 확인

7박을 머물렀습니다. 수영하기 아주 좋았고 아코르회원으로서 누리는 숙박비와 음식값이 매우 합리적이었습니다. 직원들도 매우 친절하였고 특히 우리 아이들은 키즈 클럽에서 즐거운 시간들을 보냈습니다. 아이들 머리도 예쁘게 묶어 주셔서 정말 감사했습니다. 메니저 분이 다른 곳으로 이동하는 차량 예약도 도와주셔서 감사했습니다. 자전거도 타고 테니스 레슨도 받고 휴가를 즐기기 아주 좋았습니다.

Dear Mrs. L., Xin Chào! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback, I had noted the mention short comings during your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and for sharing your experiences, we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

편리한 부대시설과 완벽한 비체의 조화.

고객 평점 5.0/5

구. 가족 - 31/01/2021 전체(All) 통지 확인

아이들과 함께 하기에 매우 좋았던 곳.

Dear Mr. K., Xin Chào! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and for sharing your experiences, We hope to see you again soon. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

아름다운 호텔

고객 평점 5.0/5

Mr. C. 가족 - 28/01/2021 전체(All) 통지 확인

항상 이용하는 푸꾸옥 최고의 리조트 입니다. 모든 직원은 친절하며, 특히 Lisa 님은 최고의 직원입니다.

Dear Mr. C., Xin Chào! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we looking forward to welcoming you back soon. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

친절한 서비스

고객 평점 5.0/5

Lim S. 가족 - 28/01/2021 전체(All) 통지 확인

고객을 향한 최상의 서비스

Dear L. Min Jung, Xin Chào! Thank you for your feedback and appreciation. It is always a pleasure to receive positive feedback. I will share it to the team, especially Hieu and Vi. Looking forward to welcoming you back soon Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort.

Perfect short breaks holidays

트립어드바이저 평점 5.0/5

Phuhoanglinh 19/01/2021 TripAdvisor 인증 리뷰

Im working in Phu Quoc, my day off i decide to go Novotel to take a rest 1 day. Very beautiful place, feel really relaxing with the view, swimming pool, the beach there. Staffs are very friendly and helpful. I also enjoy the breakfast there with many choices. I think i get many benefit with a membership card ACCOR PLUS, discount 50% in the restaurants, its a lot because the price there is reasonable then i can get more discount. They also do a favor to upgrade my room, very happy. We come back there soon.

Xin Chào Phuhoanglinh! Thank you for your feedback and appreciation, I will share it to the team. Your kind words is the biggest pride for us. Looking forward to welcoming you back soon Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

가족단위 휴양에 최적

고객 평점 4.5/5

익명 가족 - 04/01/2021 전체(All) 통지 확인

가족과 함께 휴양을 위해 숙박했는데, 푸꾸옥공항과 가깝고, 다운타운과도 가까워서 좋았으며, 잘 갖춰진 수영장과 전용비치가 최적이었습니다.

Xin Chào P. Byounghee! Thank you for your feedback and appreciation, I will share it to the team. Looking forward to welcoming you back soon Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

수영장 좋음

고객 평점 4.0/5

익명 가족 - 03/01/2021 전체(All) 통지 확인

식사도 맛있었고 가족과 쉬기 좋은 시설이었습니다

Dear Dongyoon H., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

위치가 좋음 좋은숙박

고객 평점 4.5/5

K. Y. J. 커플 - 21/12/2020 전체(All) 통지 확인

호텔 룸써비스 만족 깨끗하고 위치가 좋음 공항 무료 셔틀 버스 운행 만족

Xin Chào Mr. k.! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Fantastic stay in Novotel Phu Quoc Villa

트립어드바이저 평점 5.0/5

717Klaus Friends getaway - 14/01/2020 TripAdvisor 인증 리뷰

Very frinedly staff, excellent Service. we enjoyed our stay so much. I would like to say Special thanks to guest relation Manager Mrs. Hoa - she provided excellent Service, helped us with excursions, Transport and otther Things!

Dear 717Klaus, Xin Chào! I will share your review with our team and especially to Ms. Hoa our Guest Relation Officer. We have been working tirelessly to improve the quality of our services. I believe this feedback will be a great encouragement to all of our employees. As hoteliers your positive experience is something we take great pride in and reading such glowing recommendations from satisfied guests such as yourself makes it all worth it! We sincerely hope that your next visit will be as enjoyable as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort

Very good as long as it wasn't full

트립어드바이저 평점 3.0/5

AnnaAxe Family - 03/01/2020 TripAdvisor 인증 리뷰

Our first week at the hotel when there wasn't that much people was very good. When the hotel was fully booked, the restaurant by the sea could not handle the orders, at the breakfast there was a chaos and the sun beds ran out. The hotel allowed people to reserve sun beds from 6am without using them for several hours. As a result, when you got down at 9am, all chairs were reserved. This created a lot of irritation for the guests. The staff at the hotel can speak very little English. But they are friendly! Summering: a very good hotel when it's not full :-)

Dear AnnaAxe, Xin Chào! Thank you so much for writing us a review and we are delighted to know your concerns. Beach and pool regulation does not include reservation of sunbeds, this matter had been discussed, looking into some solutions to be implemented and we also already have English classes implemented and still on going to better improve our heartists English communication. Your words are definitely appreciated and once again, thank you for the great feedback. We do hope to see you again. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort

Fantastic resort for family trip

트립어드바이저 평점 5.0/5

cheekeat1983 Family - 31/12/2019 TripAdvisor 인증 리뷰

staff are extremely considerate and thougtful. got a free upgrade for my room as I informed them that my wife and I were traveling with our 2 years old daughter. we enjoy the pool very much and we look forward returning to Novotel Phu Quoc!

Dear cheekeat1983, Xin Chào! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort

Amazing hotel

트립어드바이저 평점 5.0/5

baotram1028 Friends getaway - 22/11/2019 TripAdvisor 인증 리뷰

Nice hotel, friendly staff. I came here with my friend. This hotel could see a beautiful sunset. Reception very helpful, you can get some advise from concierge for visit place in Phu Quoc. I very enjoyed.

Dear baotram1028, Xin chào! We highly appreciate your comment regarding to the stay at Novotel Phu Quoc resort. It is always a pleasure to receive positive feedback from our guests and we will definitely share it with our team. Thank you for taking time to write such a great review and we are looking forward to welcoming you back soon. Sincerely, Huong Tran. Assistant Front Office Manager. Novotel Phu Quoc Resort.

Experiences

트립어드바이저 평점 5.0/5

thiennhi1992 Couples - 05/11/2019 TripAdvisor 인증 리뷰

Nice and beautiful resort for couples and family. My boyfriend and I had a wonderful trip at Phu Quoc, my birthday was on Nov 1st, the staff gave me a small birthday cake at 31st Oct. That's fine! Small problem when call ''0'' for service but my room phone was not working.

Dear thiennhi1992, Xin Chào! Thank you so much for writing such an excellent review We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists. Once again, thank you for the great feedback. We do hope to see you again. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Novotel Phu Quoc Resort

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phu quoc island 지역 모든 호텔