프리미어 레지던스 푸꾸옥 에메랄드 베이 매니지드 바이 Accor 5성

고객 평점 (ALL 평가) 4.6/5 844 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
프리미어 레지던스 푸꾸옥 에메랄드 베이 매니지드 바이 Accor - Image 1
프리미어 레지던스 푸꾸옥 에메랄드 베이 매니지드 바이 Accor - Image 2
프리미어 레지던스 푸꾸옥 에메랄드 베이 매니지드 바이 Accor - Image 3
프리미어 레지던스 푸꾸옥 에메랄드 베이 매니지드 바이 Accor - Image 4
Khem Beach, Phu Quoc Special Zone, An Giang, 920000 Phu Quoc Special Zone, 베트남

호텔설명

호텔 추가 정보

  • 아름다운 켐 해변에 자리 잡은 세련된 푸꾸옥 리조트

  • 752개의 객실과 스위트룸(7개의 빌라 포함)으로 구성되어 있으며, 다양한 숙박 시설을 통해 모든 요구를 충족시킵니다.

  • 선셋 타운과 선 월드 혼 탐 케이블카 역에서 10분 거리

  • 푸꾸옥 국제공항에서 25분 거리

  • 가족 친화적인 인피니티 풀 & 모든 연령대를 위한 워터 슬라이드

숙박

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호텔 위치

프리미어 레지던스 푸꾸옥 에메랄드 베이 매니지드 바이 Accor

Khem Beach, Phu Quoc Special Zone, An Giang
920000 Phu Quoc Special Zone
베트남

GPS:10.035024, 104.027621

전화
팩스 +84 297 3927 778

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  844 리뷰

TripAdvisor 평가  4.6/5  1,101 리뷰

2025으뜸 시설

Very Good

트립어드바이저 평점 5.0/5

동현 한 TripAdvisor 인증 리뷰

This hotel is very clean and the staffs are very kind. Especially LINH is amazing! I recommend this hotel to everyone.

고객 평점 4.5/5

Seunghyun N. 가족 - 전체(All) 통지 확인

수영장이 놀기좋아요 아이들을 위한 미끄럼틀도 있어 아이가 좋아했습니다 그리고 켐비치에서의 일출, 오후의 쨍한 켐비치도 멋졌습니다 직원들도 친절했습니다

Dear Seunghyun N., Thank you for your positive feedback. We are delighted to hear that you enjoyed our beautiful pool and beach, as well as the amenities for children. It is also wonderful to know that our team provided you with friendly service. We look forward to welcoming you back. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Good stay with lots of activity

트립어드바이저 평점 4.0/5

Khánh Duy N TripAdvisor 인증 리뷰

Room D621. We have some issue with the door lock. Otherwise the whole experience was good. Very nice staff. The pool was nice and good access to the beach.

Kì nghĩ đáng nhớ

트립어드바이저 평점 5.0/5

Escape58949947418 TripAdvisor 인증 리뷰

Premier Residences offers a truly pleasant and comfortable stay. The rooms are spacious, clean, and well equipped, suitable for both short and long stays. The breakfast buffet is a highlight, featuring a wide variety of Asian and Western dishes that are fresh and delicious. Most impressive is the friendly, professional, and attentive staff at the front desk and restaurant, who always provide warm and helpful service, making guests feel welcomed throughout their stay.

Not worthy of a 5-star rating

트립어드바이저 평점 1.0/5

Josh W TripAdvisor 인증 리뷰

I genuinely cannot understand how Premier Residences Phu Quoc is rated as a 5-star hotel. Nothing about the experience compares favourably with other 5-star properties I’ve stayed in. As a Platinum member, where the expectation is that service should go above and beyond, it was even more disappointing to see the basics handled so poorly. Communication prior to arrival was weak. I contacted the hotel twice regarding scuba diving, which is listed on their website. The first response didn’t properly answer my question, and the second enquiry was ignored entirely. The airport transfer was significantly late, with no communication, explanation or apology. When I followed up via the hotel’s WhatsApp number, I was again ignored. To make matters worse, the taxi driver attempted to sell me his own services for the rest of my trip despite already being late. Check-in was chaotic and extremely inefficient. Each check-in appeared to take around 15 minutes, which felt excessive and poorly managed - again surprising given Platinum status is meant to offer a smoother arrival experience. The room itself was very basic with a poor layout. The bed was extremely uncomfortable - two single beds pushed together with multiple mattress topper sections, creating an uneven sleeping surface. For a “suite”, this was not what I expected. The balcony also lacked a deckchair, which feels like a very basic expectation at this level. Breakfast was okay at best. There were fresh cooking stations, which were fine, but much of the food was very basic. The overall experience felt chaotic, more like a conveyor belt than a relaxed 5-star breakfast. The pool area was okay, but there were not enough sunbeds for the number of guests. Many were left unused for hours with towels on them - something that could easily be better managed. The adults-only pool consistently had children in it, suggesting poor enforcement or unclear signage. Beach sunbeds were also tightly packed, and on multiple occasions none were available, resulting in me paying for a sunbed at a nearby beach restaurant instead. The staff didn’t do anything overtly wrong, but the service felt very transactional. There is clearly an opportunity for better training around guest experience. The one exception was the gentleman who showed me to my room - he was polite and welcoming. Finally, I was woken by a phone call from the spa after 10pm. I hadn’t used the spa at all and still don’t know why they called - contacting guests at that time without clear reason is completely unacceptable. Overall, this hotel falls well short of 5-star standards. For Platinum members in particular, this experience was disappointing and did not come close to the level of recognition or service promised. I would not recommend staying here at this price point.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,083 리뷰 8.9/10 위치
  • 2,124 리뷰 7.8/10 객실
  • 2,511 리뷰 8/10 서비스
  • 23 리뷰 7.9/10 인터넷 가격
  • 1,430 리뷰 9.5/10 해변
  • 1,403 리뷰 9.2/10 조식
  • 1,316 리뷰 9.6/10 수영장
  • 915 리뷰 7.4/10 청결도

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푸 꾸옥 섬 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.