Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels 5성

고객 평점 4.5/5 1,292 리뷰

Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
지도에서 보아라.
+ 22 서비스
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객실 1

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무료 회원 가입

해당 호텔 예약 시:

  • 등급 및 리워드 포인트를 적립합니다.

  • 리워드 포인트를 사용할 수 있습니다.

  • 혜택이 제공됩니다

  • 회원 전용 요금 혜택을 볼 수 없습니다.

호텔 추가 정보

  • Resort is newly opened

  • 745 rooms & suites with various types catering for all needs

  • 10 min away from Hon Thom Cable Car

  • 25 min away from Phu Quoc airport

  • Colourful, contemporary and cosmopolitan resort design

호텔 및 주변 지역 서비스

체크인 시간 : 15h00부터

체크아웃 시간 : 12h00까지

유료 서비스

서비스 및 이용 안내
  • WIFI / 인터넷 접속
  • 주차
  • 장애인 시설
  • 어린이 서비스
  • 100% 금연 호텔
  • 에어컨
  • 호텔에서 이용 가능한 언어
  • 24시간 리셉션 운영
  • 세탁
  • 부티크/쇼핑유료 서비스
  • 포터
  • Concierge
레저 및 액티비티
  • 수영장
  • 피트니스 센터
  • 웰빙
  • 어린이 서비스
  • 해변 및 수상 스포츠
  • 기타 스포츠 액티비티
케이터링
  • 조식 포함 가격
  • 레스토랑 2개
  • 바 3개
  • 룸서비스
비즈니스 서비스
  • Mac 컴퓨터 이용 웹 코너

호텔 위치

Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels

Khem Beach
An Thoi Town
Phu Quoc District
920000
phu quoc
viet nam

전화: +842973927777

체크인 시간 : 15h00부터

체크아웃 시간 : 12h00까지

  • 비행기로

    PHU QUOC 18.5km / 11.5마일

GPS :10.035024, 104.027621

숙박

Standard Room, 1 King Bed

  • 최대 인원: 2
  • 면적: 최저 시작가 39 / 420 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room, 1 King Bed, with Balcony

  • 최대 인원: 3
  • 면적: 최저 시작가 45 / 484 sq ft
  • 가장 많은 숙소: BALCONY *

* 이용 가능 여부에 따라

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room, 2 Single beds with balcony

열람실
  • 최대 인원: 2
  • 면적: 최저 시작가 45 / 484 sq ft
  • 가장 많은 숙소: BALCONY *

* 이용 가능 여부에 따라

  • Bathroom products
  • Bathrobe
객실

레스토랑 & 바

CLUB HOUSE

레스토랑 타입: 기타 요리

The restaurant serves different types of fish and seafood. Guest can select the cooking style, sauces and sides.

런치

11:00 - 18:00

디너

18:00 - 22:30

MERCATO

레스토랑 타입: 세계 각국의 요리

Opening daily from 6:00 to 22:30, our all-day-dining Mercato restaurant serves buffet and à la carte options, which mostly feature Vietnamese cuisine.

런치

디너

POOL BAR

비 계약 사진

Open daily from 10:00 to 19:00, our Pool Bar offers a range of snacks and drinks from our Pool & Beach Menu, with special beer promotions everyday.

DELI CAFÉ

비 계약 사진

A stylist space with sleek decor and wooden furniture, opening from 6:00 to 19:00 daily and offering a selection of tea, coffee & juices. Grab-and-go snacks and afternoon tea is available to delight guests.

ROOFTOP BAR

비 계약 사진

- Coming soon in 2019 - Enjoy 360 degree sea views at the Rooftop Bar, situated on top of the 57-metre Drum Tower. The menu features Western inspired tapas, skewers and finger foods.

디너


Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.5/5

1,292 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

342 리뷰

코로나19 사태로 인해서 실제 숙박은 하지 못했지만 응대가 좋았음

고객 평점 4.5/5

익명 가족 - 18/03/2020 전체(All) 통지 확인

코로나 19 사태가 끝나면 반드시 다시 방문할 예정입니다.

Xin chao P. Kyunghwan, We very much appreciate your comments regarding your experience at the Premier Residences Phu Quoc Emerald Bay. We hope all is well to you and your family and we are looking forward to welcome you soon. Sincerely, Hang Le Guest Experience Manager

너무 편안한 여행이었음

고객 평점 4.5/5

Subin M. 가족 - 07/03/2020 전체(All) 통지 확인

휴식을 취하기 딱 적합한 호텔

Xin chao M. Subin, We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Experience Manager

친절한 스텝

고객 평점 4.5/5

최. 커플 - 28/02/2020 전체(All) 통지 확인

매우 친절한 스텝분들, 가성비 좋는 룸서비스, 넓은 수영장

Xin chao C. Jun Hwan, We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Experience Manager

사전에 요청한 사항 이행 준수, 좋은숙박, 맛있는 식사, 멋진 뷰, 친절한 직원 등등

고객 평점 4.5/5

김. 가족 - 21/02/2020 전체(All) 통지 확인

프리미어레지던스 아파트먼트 2베드 룸과 스탠다드 룸 2개실을 예약해서 각각 2박씩 머물렀습니다. 아파트먼트 2베드룸(A-202)은 아마도 리조트에서 가장 큰 프라이빗 수영장을 가진 방으로 지정을 해주어서 멋진 바다뷰와 넓은 수영장으로 정말 최고의 시간을 보내게 해주었습니다. 스탠다드룸(B-203)은 리조트 측면 뷰(공사장)이고 북쪽이라 일조량이 적어 좀 어두침침했지만 깨끗하고 깔끔한 내부 시설에 비교적 만족스러웠습니다. 조식당의 메뉴나 직원들의 대응은 만족스러웠습니다. 다만 빈그릇 을 치워주는 인력이 조금 더 있었으면 하는 아쉬움은 있었습니다. 키즈룸의 시설과 내부 프로그램은 대 만족이였습니다. 저희딸이 무척 좋아하더군요. 룸써비스 음식의 퀄리티나 친절도 역시 매우 만족했습니다. 프라이빗 해변의 청결도나 시설 역시 매우 만족합니다. 다만 패들보트처럼 유용한 기구들은 좀더 많이 비치해줬으면 합니다. 전반적으로 매우 만족했던 호텔이였으며 주변 모든 지인들에게 강력 추천하고 싶은 좋은 호텔이였습니다. 다음에 푸꾸옥을 방문한다면 꼭 다시 이용하고 싶을 만큼 좋았습니다.

Xin chao K. Jaehoon, We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welcome you back soon. Sincerely, Hang Le Guest Experience Manager

수영장이 좋고 친절한 직원들

고객 평점 4.5/5

익명 가족 - 13/02/2020 전체(All) 통지 확인

근처에 별다른 상가나 시설이 없음에도 리조트내에서 휴식하기에 너무나도 좋은 시설이었습니다. 특히 poolbar, club house가 좋아서 음료를 마시거나 저녁을 먹기에도 좋았습니다. 다만, 클럽하우스의 서비스가 다소 느렸고 친절한 직원도 있는 반면 서비스마인드가 부족한 직원도 다소 있는 점은 유감입니다.

Xin chào C. Anna, On behalf of entire team, I would like to thank you for taking the time to write a review about our Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Especially Pool Bar team, the really appreciate for your compliment. Your honest feedback regarding to our Clubhouse restaurant has been sent to our Director Food and Beverage for his review and action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Experience Manager

깔끔한시설 좋은수영장

고객 평점 4.5/5

최. 가족 - 11/02/2020 전체(All) 통지 확인

개미가 많았어요. 뷰랑 인테리어 다 좋은데 유리제품이 많아 아이동반시에는 깨지거나 다칠 위험이 좀 있어요. 공항 트랜스퍼 버스 제공 or 시내 버스 이동서비스 가능하면 좋겠네요

Xin chao C. Yunhee, We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you flight back home safe. Regarding to the ants, we sorry to hear that. We come to check the room after received you comment and the room is ok and no ants so may be because of the weather and we wish if we can hear it during your stay, for sure we will fix it immediately. According to lamp, this incident is out of your expected situation as well as ourself. Please understand that we did charge by the cost price that we bought. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Experience Manager

아름다운 해변

고객 평점 4.5/5

전. 가족 - 10/02/2020 전체(All) 통지 확인

숙소가 깨끗하며 넓은 해변이 있어 푸꾸옥만의 분위기를 느낄 수 있습니다! 해변이 정말 예쁘고 수영장도 넓어 어느 숙소보다 정말 좋습니다. 정말정말 추천합니다:)

Xin chao J. Boksoo, We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Experience Manager

가족이 즐기기에 최고! 멋진 수영장의 리조트

고객 평점 4.5/5

S. 가족 - 06/02/2020 전체(All) 통지 확인

넓은 수영장 덕에 늘 쾌적하게 물놀이를 할 수 있어 좋았습니다. 조식 레스토랑도 전반적으로 맛있었습니다. 스어다와 쌀국수 강추입니다.

Xin chao S. Shangbin, We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Experience Manager
고객 평점 4.5/5

익명 가족 - 05/02/2020 전체(All) 통지 확인

좋았어요

Xin chao T. Hai My, We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Experience Manager

쾌적한 시설

고객 평점 4.5/5

익명 커플 - 30/01/2020 전체(All) 통지 확인

수영장이 넓고 다양한 깊이로 구성되어있어서 온 가족이 함께 오기도 좋을 것 같았습니다. 프라이빗 비치도 수심이 앝아서 좋았습니다.

Xin chao M. Jihyun, We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Experience Manager

추천할 만한 숙소

고객 평점 4.5/5

Eunok P. 가족 - 29/01/2020 전체(All) 통지 확인

[장점] 1.레지던스 룸이라 평균적으로 넓다.(가격도 착함) 2.수영장이 크고 다양하다. 3.바다가 가깝고 이용하기 편하다. 4. 혼똔섬 케이블카,코코넛 수용소 가깝다.(10분 내외) 5.다른 호텔(인터콘티넨탈) 에 비해 상수도 양호함.(준비해간 정화 필터 양호 했음) [단점] 1.공항에서 멀다. (택시30분) 2.레스토랑이 빈약하다. (특히 석식) 3.투숙했던 룸에서 하수구 냄새(다른룸은 안날수도) [결론] 다양한 석식이 준비 된다면 푸꾸옥에 다시 방문시 재방문 의사 있음.

Xin chao P. Eunok, On behalf of entire team, I would like to thank you for taking the time to write a review about our Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Your honest feedback regarding to our dinner and smell in the room has been sent to our Director Food and Beverage and Executive Housekeeper for their review and action. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Experience Manager

조식

고객 평점 4.5/5

김. 가족 - 29/01/2020 전체(All) 통지 확인

조식만 좀 다양하게 나왔으면 합니다

Xin chao K. Hyung Yong, On behalf of entire team, I would like to thank you for taking the time to write a review about our Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Your honest feedback regarding to our breakfast has been sent to our Director Food and Beverage for his review and action. Thank you again for sharing your experience. We look forward to welcome you again. Sincerely, Hang Le Guest Experience Manager

재방문 의사 있음

트립어드바이저 평점 4.0/5

nogicm 커플 - 28/01/2020 TripAdvisor 인증 리뷰

[장점] 1.레지던스 룸이라 평균적으로 넓다.(가격도 착함) 2.수영장이 크고 다양하다. 3.바다가 가깝고 이용하기 편하다. 4. 혼똔섬 케이블카,코코넛 수용소 가깝다.(10분 내외) 5.다른 호텔(인터콘티넨탈) 에 비해 상수도 양호함.(준비해간 정화 필터 양호 했음) [단점] 1.공항에서 멀다. (택시30분) 2.레스토랑이 빈약하다. (특히 석식) 3.투숙했던 룸에서 하수구 냄새(다른룸은 안날수도) 4.호텔 주변 인프라 전혀 없음. [결론] 다양한 석식이 준비 된다면 푸꾸옥에 다시 방문시 재방문 의사 있음.

Xin chao nogicm, On behalf of entire team, I would like to thank you for taking the time to write a review about our Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. Your nice compliment already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Your honest feedback regarding to our dinner and smell in the room has been sent to our Director Food and Beverage and Executive Housekeeper for their review and action. Thank you again for sharing your experience. We look forward to welcome you again. Sincerely, Hang Le Guest Experience Manager

거짓말하는 직원들, 불친절. Front desk staffs need to be changed

고객 평점 4.5/5

Rachel 커플 - 24/01/2020 전체(All) 통지 확인

호텔 중 2개 동의 방이 남는데도 방을 바꿔주지 못하고 레이트체크아웃이 안되는 이유로 방이 없다고 한 것은 거짓말이다. 해주기 싫으면 돈을 내라고 하던지 솔직해야 한다. 프론트 직원의 전화예절을 교육해야 하며 식당에서 포크와 나이프로 먹는다고 표시했는데도 3번이나 모두 치워버렸다. 먹는 표시를 했다고 하니 전혀 미안한 기색도 없이 새거 줄게라고 한 점은 기본적인 교육이 안되어 있다고 본다. 시설은 5성급인데 직원태도는 2성급 정도라 볼 수 있다.

Xin chao Ms. J. Bona, On behalf of Premier Residences Phu Quoc Emerald Bay, I would like thank you for your stayed with us and taking the time to tell us about your experience at the Premier Residences Phu Quoc Emerald Bay. At Premier Residences, we always strive to provide a superior service experience and take pride to in ensuring our customer’s satisfaction therefore your feedback is very important to us. And unfortunately, your experience did not meet your expectations because of the attitude of front desk staff. I am sorry for this inconvenience and please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hang Le Guest Experience Manger

숙박좋음 조식맛있음 수영장좋음

고객 평점 4.5/5

박. 가족 - 24/01/2020 전체(All) 통지 확인

숙박좋음 서비스 좋음 조식맛있음 수영장좋음 푸꾸옥에서 빈펄리조트 베스트웨스턴 프리미어레지던스 가봤는데..프리미어레지던스 생각보다 모든면에서 최고! 굿! 그레이트! 재방문 의사 100%! 너무 좋았어요!

Xin chao P. Daeha, We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. I will share your comments with our team & I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Experience Manager

너무 예쁜 바다

고객 평점 4.5/5

익명 가족 - 23/01/2020 전체(All) 통지 확인

전체적으로 좋았습니다 다만 룸서비스가 1회용 종이용기에 와서 좀 놀랐습니다

Xin chao K. Sun Jung, On behalf of entire team, I would like to thank you for taking the time to write a nice review about our Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. Your nice compliment on our service will be shared with all the team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for your sharing. I am grateful that you choose to stay with us in Phu Quoc and we look forward to welcome you again. Sincerely, Hang Le Guest Experience Manager

최고의 수영장!

고객 평점 4.5/5

Mj 커플 - 23/01/2020 전체(All) 통지 확인

새로지어져 깔끔한 시설에 다양한 수심의 수영장이 여러개 있어서 붐비지 않아 너무 좋았습니다! 수영장은 개인적으로 인터컨보다 더 좋았어요. 호텔 앞 비치에서 일출도 보고 주말에는 바로 옆에있는 jw메리어트호텔에서 열리는 야시장도 가볼 수 있어서 좋아요. 친절한 직원들과 깨끗하게 관리되어 머무는 내내 기분 좋았습니다. 다음에 또 푸꾸옥에 방문하게 된다면 가성비를 생각하면 다시 이곳을 선택할 것 같아요! 혼똠섬케이블카 타는 곳 까지도 택시타면 10분정도 밖에 안걸려요~~! 다만 썬월드계열사 호텔인지 같이 광고를 하던데, 셔틀을 운행하면 좋지 않을까 한가지 아쉬웠습니다.

Xin chao S. Minji, On behalf of entire team, I would like to thank you for taking the time to write a nice review about our Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us. Your nice compliment on our service will be shared with all the team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. Thank you again for your sharing. I am grateful that you choose to stay with us in Phu Quoc and we look forward to welcome you again. Sincerely, Hang Le Guest Experience Manager

서비스 숙소 모두만족

고객 평점 4.5/5

Yunju J. 커플 - 22/01/2020 전체(All) 통지 확인

올인클루시브 이용하였는데 너무 만족스러웠습니다. 수영장과 프라이빗비치도 잘 관리되어 위생상태가 좋아 기분좋게 이용하였습니다.

Xin chao J. Yunju, We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. May I invite you to contact us via hb… for further details of your Loyalty program experience so we could have a clear picture of how we should improve in the future? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Experience Manager

전체적으로 만족. 냉장고는 교체 되어야 할 듯

고객 평점 4.5/5

고. 가족 - 20/01/2020 전체(All) 통지 확인

환경 및 룸컨디션에 대하여 전체적으로 만족하였습니다. 단, 제가 투숙한 객실에 냉장고의 상태가 너무 안 좋았습니다.냉기가 전혀없었습니다. 유아를 동반한 여행이었기에 부득이 아이를 위한 음식이 있었습니다. 냉장고 교체를 요구하였지만, 정상이라며 무시되었습니다. 부득이 얼음을 얻어서 냉기를 유지하였습니다. 조식당에서 얼음을 얻었습니다만, 한번은 친절히 응대되었으나, 다음날 두번째 얼음요구시에는 굉장히 무례한 태도 & 표정으로 응대 되었습니다.

Xin chao K. Piljun, On behalf of entire team, I would like to thank you for taking the time to write a review about our Premier Residences Phu Quoc Emerald Bay. First of all, please accept my sincerest apologize regarding the attitude of our staff at restaurant. I already share your comment to Director Food and Beverage, he is taking the appropriate measures to address the problem with this staff and prevent future occurrence. Secondly, according to the minibar in your room, because it is just a minibar not the refrigerator so it only help to keep the food or the drink cool. I wish I could know that you need the freezer or refrigerator to keep your infant food cold, I will assist you to keep in our freezer or refrigerator for sure. Finally, thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Relations Manager

가성비좋은 숙소

고객 평점 4.5/5

익명 가족 - 15/01/2020 전체(All) 통지 확인

객실에 있는 수영장과, 리조트내의 수영장 모두 만족스러웠던 여행이었습니다.

Xin chao k. Youngmi, We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay. It is always a pleasure to receive your sharing. I will pass on a your review to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hang Le Guest Experience Manager
최신 리뷰 20건

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