프리미어 빌리지 푸꾸옥 리조트 - Managed by Accor 5성

고객 평점 (ALL 평가) 4.6/5 1,047 리뷰

프리미어 빌리지 푸꾸옥 리조트 - Managed by Accor - Image 1
프리미어 빌리지 푸꾸옥 리조트 - Managed by Accor - Image 2
프리미어 빌리지 푸꾸옥 리조트 - Managed by Accor - Image 3
프리미어 빌리지 푸꾸옥 리조트 - Managed by Accor - Image 4
Ong Doi Cape, An Thoi Ward, Phu Quoc, 920000 Phu Quoc, 베트남

호텔설명

호텔 추가 정보

  • "두 개의 깨끗한 해변과 황혼부터 새벽까지 이어지는 경이로운 풍경"

  • 섬 남쪽 끝자락에 자리한 한적한 은신처

  • "개인 수영장이 딸린 215채의 빌라"

  • "푸꾸옥 공항에서 35분 거리"

  • 혼톰 케이블카에서 15분 거리

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호텔 위치

프리미어 빌리지 푸꾸옥 리조트 - Managed by Accor

Ong Doi Cape, An Thoi Ward, Phu Quoc
920000 Phu Quoc
베트남

GPS:10.005315, 104.05185

전화
팩스 +84 297 3546 667

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,047 리뷰

고객 평점 5.0/5

Jungnam P. 가족 - 전체(All) 통지 확인

모든 것이 좋았습니다. 두번째 방문으로 기념일에 방문한것은 탁월한 선택이었던것 같습니다.

Dear Jungnam P., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor! Thank you very much for your perfect score and kind feedback. We are truly delighted to know that everything met your expectations and that your second visit for such a special occasion was a great choice. It is also a pleasure to hear that you felt well recognized as an ALL member and enjoyed the welcome drink, amenities, and room upgrade. At the same time, we sincerely appreciate your feedback regarding the bar service, especially at Juice Bar. We regret the inconvenience caused and will share your comments with the team to improve communication and ensure a smoother experience. We truly look forward to welcoming you back again for another wonderful stay. Warm regards, Maxine NGUYEN Guest Experience Manager

고객 평점 5.0/5

익명 커플 - 전체(All) 통지 확인

직원들의 서비스가 정말 훌륭한 호텔입니다 리조트 규모가 상당한데도 관리가 잘 되고 깨끗합니다 뷰가 너무 좋고 숙소도 훌륭해서 또 방문하고 싶은 곳입니다

Xin Chao from Premier Village Phu Quoc Resort – Managed by Accor, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed the cleanliness, service, and overall maintenance of the resort despite its large scale. It is especially rewarding to know that our team’s service left such a positive impression on your stay. We are also glad that you appreciated the beautiful views and accommodations, and that you would consider returning — that truly means a lot to us. We look forward to welcoming you back for another exceptional experience. Warm regards, Maxine NGUYEN Guest Experience Manager

고객 평점 5.0/5

Seunghwan O. 가족 - 전체(All) 통지 확인

리조트 단지가 정말 아름답고 직원들의 친절도가 정말 좋습니다 다만 너무 넓은 단지라서 그런지 룸클리닝이 조금 미흡해 보입니다 룸클리닝에 좀더 신경을 써주신다면 더욱더 멋진 리조트가 될것 입니다 다음에 기회가 된다면 또 방문 하도록 하겠습니다^^

Dear Seunghwan O., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor, Thank you for your wonderful review. We are truly delighted to hear that you found the resort beautiful and our team friendly—it means a lot to us. At the same time, we sincerely appreciate your constructive feedback regarding room cleaning. We understand your point, especially given the size of the resort, and your comments have been shared with our Housekeeping team to improve consistency and attention to detail. Your suggestion is very valuable, and we’re glad to know that despite this, you still had a positive experience and would consider visiting us again. We look forward to welcoming you back for an even more wonderful stay. Warm regards, Maxine NGUYEN Guest Experience Manager

고객 평점 4.5/5

Soyoon P. 커플 - 전체(All) 통지 확인

직원들이 하나같이 친절합니다. 영어도 잘하고. 다른 호텔은 영어실력이 부족했는데 여긴 아니였어요

Dear Soyoon P., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor, Thank you very much for sharing your thoughtful feedback with us. We’re delighted to know that you had a comfortable and pleasant stay, and that you appreciated the peaceful atmosphere of our location. Your kind words about our team’s friendliness and English communication truly mean a lot—we will be very happy to share this with everyone. At the same time, we understand your comment regarding the location being a bit out of the way, and we appreciate your understanding of the quiet and relaxing environment it offers. Thank you once again for choosing to stay with us. We hope to welcome you back for another enjoyable experience in the future. Warm regards, Maxine NGUYEN Guest Experience Manager

고객 평점 1.5/5

Park C. 가족 - 전체(All) 통지 확인

추천을 받아 간 곳이라 기대가 컸습니다. 장점은 당연히 자연과 어우러지고 독채를 사용한다는 점이었는데, 이 외에는 단점이 너무 뚜렷했네요. 1. 조식 등 식사가 여타 베트남 식사 대비로도 모자란데 비쌌습니다. 2. 앱을 이용한 요청에 대응이 별로였습니다. 늦거나 대답을 안 할 때도 있었습니다. 3. 공용수영장인지 개인 빌라 수영장인지 모르겠으나 물벼룩에 물리는 일이 빈번했습니다. 4. 이 외에도 종합적으로 숙박비 대비 만족도가 낮습니다.

Dear Park C., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor, Thank you for taking the time to share your detailed feedback. We are truly sorry to learn that your experience did not meet your expectations, especially regarding service responsiveness, food quality, cleanliness, and maintenance. Please accept our sincere apologies for the inconvenience and frustration caused during your stay. Your comments regarding delayed responses via the app, the condition of the villa and pool, as well as the quality and variety of food have been taken very seriously. We are also concerned to hear about your experience with the razor and cleanliness, and this has been immediately shared with the relevant teams for urgent review and corrective action. We also acknowledge your feedback regarding service attitude and communication. Additional training and reinforcement are being implemented to ensure a more attentive, professional, and responsive experience for our guests. We truly regret that we were not able to provide you with the level of service you expected and deserved. Your feedback is extremely valuable in helping us improve, and we sincerely hope to have another opportunity to restore your confidence in us in the future. Warm regards, Maxine NGUYEN Guest Experience Manager

그 외 웹 사용자 평가 등급

  • 548 리뷰 7.9/10 위치
  • 1,032 리뷰 8.6/10 객실
  • 1,644 리뷰 8.5/10 서비스
  • 8 리뷰 5/10 인터넷 가격
  • 531 리뷰 7.8/10 레스토랑
  • 465 리뷰 9.1/10 분위기
  • 400 리뷰 8.1/10 편의 시설
  • 335 리뷰 9.4/10 수영장

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