프리미어 빌리지 푸꾸옥 리조트 - Managed by Accor 5성

Dear Minji, Xin Chào from Premier Village Phu Quoc Resort - Managed by Accor! Thank you so much for such a wonderful review of your three-generation family stay with us. We're delighted that our team's friendliness and English proficiency, along with the quick response to your requests through our app, made your experience feel so seamless. We're especially glad the extended late checkout added such a thoughtful touch to your departure. It means a great deal to know we could create a perfect stay for your whole family, from grandparents to children. We hope to welcome you all back again soon for another memorable multi-generational getaway. Sincerely, Maxine NGUYEN Guest Experience Manager

Dear Seulkihan, Xin Chào from Premier Village Phu Quoc Resort - Managed by Accor! Thank you so much for such a lovely review of your family stay with us. We're delighted that our clean accommodations and peaceful surroundings gave you such a restful experience, and that our breakfast buffet's variety was to your liking. We're especially glad that our team's friendliness stood out throughout your visit. We also appreciate your suggestion about having an ATM on-site, and we'll be sure to share this valuable feedback with our team for future consideration. We hope to welcome your family back again soon for another wonderful stay. Sincerely, Maxine NGUYEN Guest Experience Manager

Dear Seunghee, Xin Chào from Premier Village Phu Quoc Resort - Managed by Accor! Thank you so much for choosing to return to us for your second visit, and for sharing such wonderful feedback. It means a great deal to know your whole family enjoyed such a happy holiday with us once again. As a valued Platinum member, your continued trust truly means a lot to our team, and we're delighted the booking experience, arrival and accommodation all lived up to the standard you've come to expect from us. Thank you again for your loyalty, and we look forward to welcoming your family back for many more happy holidays ahead. Sincerely, Maxine NGUYEN Guest Experience Manager

Dear Ahyeong L., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor! Thank you for taking the time to share your detailed feedback following your recent family stay with us. We are delighted to know that you enjoyed the beautiful natural surroundings, the stunning views, and the friendliness of our team. It is also wonderful to hear that our team was able to assist you promptly with your extra bed request, helping make your stay more comfortable. At the same time, we sincerely apologize for the areas that did not meet your expectations. We regret the shortcomings in the cleanliness of your villa, the condition of the main pool, and the lobby temperature. Please rest assured that your comments have been shared with our Housekeeping, Engineering, and Recreation teams for immediate review and improvement, as maintaining the highest standards of comfort and cleanliness is one of our top priorities. Thank you once again for your valuable feedback. We truly appreciate your support and hope to have the opportunity to welcome you and your family back for an even better experience in the future. Warm regards, Maxine NGUYEN Guest Experience Manager

Dear Ms. Hyejoo K., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor! Thank you for taking the time to share your wonderful feedback following your recent stay with us. It is truly a pleasure to welcome you back once again, and we are delighted to know that your family had another relaxing and memorable holiday with us. We are especially grateful for your kind recognition of our beautiful surroundings, the condition of your villa, and the responsiveness of our team. Knowing that we could contribute to another enjoyable stay means a great deal to all of us. Your continued trust and support are sincerely appreciated, and we look forward to welcoming you and your family back to Premier Village Phu Quoc Resort for many more memorable experiences. Warm regards, Maxine NGUYEN Guest Experience Manager