Mövenpick Villas & Residences Phu Quoc

고객 평점 (ALL 평가) 4.5/5 928 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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Ong Lang Beach, Cua Duong Village, Phu Quoc District, 92000 Phu Quoc, Vietnam

호텔설명

호텔 추가 정보

  • 79 luxurious Villas with private pools for an exclusive escape.

  • 329 well-appointed Studios with private balconies and fridges.

  • 70 years of Mövenpick culinary heritage with a variety of dining options.

  • Complimentary daily Chocolate Hour at 3.30 PM

  • Exclusive access to a secluded beachfront for your dream wedding.

숙박

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호텔 위치

Mövenpick Villas & Residences Phu Quoc

Ong Lang Beach, Cua Duong Village, Phu Quoc District
92000 Phu Quoc
Vietnam

GPS:10.283008, 103.924173

전화

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  928 리뷰

TripAdvisor 평가  5.0/5  933 리뷰

Fantastic stay at MÖVENPICK Phu Quoc

트립어드바이저 평점 5.0/5

Sam S Solo travel - TripAdvisor 인증 리뷰

The team prepared a well decorated room with nice inroom amenity to welcome me. It is far away above my expectation. I recommend everyone to stay here during your holiday in Phu Quoc

Dear Sam S, We are very proud of our team and our beautiful resort. It is always pleasing when one of our guests takes the time to share their great experience. We always share this feedback with our teams and it is very rewarding and motivating for them. Hopefully we can welcome you back again soon....so you can enjoy our warm hospitality again! Sincerely Linh PHAM Guest Relation Manager

Bad Pest Control

트립어드바이저 평점 1.0/5

DavidTAbeo 가족 - TripAdvisor 인증 리뷰

This is my 3rd time to the hotel and its always good. But i stayed in the villa this time and it was a bad experience. We went with my 2 years old boy.. On the first day, my boy took a nap and after he woke up, we found ants on the bed. We request for a change of bed sheet. They did. But on the second day, the ants came back and was on my boy. It was so frustrating when they gave me the reason as rainy season. Its ridiculous. So it means that i should be ok for my boys to sleep with ants because its rainy season????

Dear DavidTAbeo, We sincerely appreciate your feedback regarding your recent visit, and we would like to extend our apologies for the inconveniences caused. We are truly sorry for the initial room condition you experienced and any discomfort caused. Please know that we have taken immediate action to address the cleanliness issues and enhance our pest control measures to ensure a more pleasant stay for all our guests. We hope to have the chance to welcome you back on another occasion to showcase the warm hospitality and improvements we are implementing. Sincerely, Linh PHAM Guest Relation Manager

Stay with a mouse

트립어드바이저 평점 1.0/5

ItawonFreedom TripAdvisor 인증 리뷰

I recently stayed at Villa from August 29th to August 31st, and I am writing to express my profound disappointment with the experience. During my stay, a mouse appeared in our room. This issue caused significant distress and discomfort for my family and greatly impacted the quality of our stay. I am not sure how or when the mouse entered the room, but after discovering a dead mouse, we were unable to get any restful sleep. This situation clearly falls short of the cleanliness and safety standards expected by guests and is a very serious issue. I reported this matter to two Assistant Front Office Managers and requested appropriate compensation (a refund or discount). However, I was only told that, due to policy, such requests could not be accommodated. Instead, the only compensation I received was a late check-out and airport transfer. (If a refund or discount had been offered, I would not have required the late check-out or airport transfer.) I also requested a meeting with the General Manager, but they avoided it, citing an event and not working on Saturdays. Therefore, promised a meeting with a senior staff member at 9 AM the next day, but no one showed up at that time. I felt completely ignored. How can a hotel handle commitments to customers in this way? The purpose of staying at a hotel is to rest and sleep, and guests pay for this. My family and I were unable to sleep properly due to the stress caused by the mouse, ultimately failing to achieve the purpose of our hotel stay. It is incomprehensible to me that a refund or room discount could not be provided under these circumstances. Having traveled overseas for a vacation, my experience at Mövenpick was far from satisfactory and ruined my holiday. I will never visit this place again and will not recommend it to my family, friends, or colleagues. This was an extremely unpleasant and disappointing hotel experience.

Breakfast experience @ Movenpick

트립어드바이저 평점 5.0/5

Jamil A TripAdvisor 인증 리뷰

Good food and nice restaurant for daily breakfast. The staff (Helen) is friendly. Breakfast at Movenpick Phu Quoc is a delightful experience. The buffet typically features a wide array of options, including freshly baked pastries, a variety of bread, and a selection of cheeses and cold cuts. You’ll also find a range of hot dishes, such as scrambled eggs, bacon, and local specialties. Fresh fruits, yogurt, and an assortment of cereals are usually available for a lighter start. The setting is often relaxed and elegant, with an emphasis on both international and local flavors, offering something for every palate. The attentive service and beautiful surroundings enhance the overall dining experience.

Dear 117jamila, Thank you very much for sharing your feedback with fellow TripAdvisor readers. It is great when a guest takes the time to share details in their review, as we can better understand any issues that arose and also acknowledge the positive aspects of your stay. Our team members are very proud and passionate; and they are very excited when someone makes the effort to recognize their efforts. We look forward to welcoming you back again in the near future. Sincerely, Linh PHAM Guest Relation Manager

Beautiful sunset beach

트립어드바이저 평점 4.0/5

Navigator32584890601 TripAdvisor 인증 리뷰

Good premises, clean room, beautiful beach with sunset view. Big pool with kids zones and very nice pool restaurant Aura with tasty food and professional staff. Many thanks to Nam for excellent service and attentiveness to customers' requests.

Dear Navigator32584890601, Thank you very much for taking the time to provide us with your feedback. It is this type of constructive feedback that is essential to enable us to not only improve our service standards, but also to recognize the areas that we are doing well. Once again, thank you very much for taking the time to share your feedback. We do hope to welcome you and your family back again sometime in the near future. Sincerely, Linh PHAM Guest Relation Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 260 리뷰 7.1/10 위치
  • 590 리뷰 8.2/10 객실
  • 764 리뷰 8.5/10 서비스
  • 10 리뷰 6.1/10 인터넷 가격
  • 327 리뷰 9.2/10 조식
  • 286 리뷰 8.3/10 청결도
  • 267 리뷰 9.3/10 수영장
  • 247 리뷰 9/10 편의 시설

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Phu Quoc 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.