Mövenpick Villas & Residences Phu Quoc 5성

고객 평점 (ALL 평가) 4.4/5 1,439 리뷰

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Ong Lang Beach, Cua Duong Village, Phu Quoc District, 92000 Phu Quoc, 베트남

호텔설명

호텔 추가 정보

  • 79 luxurious Villas with private pools for an exclusive escape.

  • 329 well-appointed Studios with private balconies and fridges.

  • 70 years of Mövenpick culinary heritage with a variety of dining options.

  • Complimentary daily Chocolate Hour at 3.30 PM

  • Exclusive access to a secluded beachfront for your dream wedding.

숙박

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객실 1

호텔 위치

Mövenpick Villas & Residences Phu Quoc

Ong Lang Beach, Cua Duong Village, Phu Quoc District
92000 Phu Quoc
베트남

GPS:10.283008, 103.924173

전화

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,439 리뷰

고객 평점 4.5/5

Hee J. I. 가족 - 전체(All) 통지 확인

고객 평점 5.0/5

Mina Y. 친구 - 전체(All) 통지 확인

Dear Ms. Y., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. While we strive to maintain the highest guest satisfaction standards, monitoring our effectiveness can be a challenge at times. We apologize for the inconvenience you experienced and thank you for your patience in these matters. We also appreciate your review and the compliments about our team. It motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your friends again in the near future. Warm regards, Vi Do Guest Experience Manager

고객 평점 3.5/5

Seokchan C. 가족 - 전체(All) 통지 확인

Dear Valued Guest, Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to share your feedback about your stay experience with us. We are sorry to hear of your disappointment about the breakfast you received. It is never our intention to make any guest feel frustrated. We also would like to take this opportunity to address your concern about your benefits. To extend our heartfelt gratitude for being a cherished Gold member, your room was upgraded. Furthermore, the breakfast and happy hour for member only on our Altitude 8 – Sky Bistro were provided during your stay. Nevertheless, we have noted your observations for improvements to our services. Please be assured that we will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding, as the recommendations may require time to be implemented. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future.  Warm regards, Vi Do Guest Experience Manager

고객 평점 4.5/5

Su R. B. 가족 - 전체(All) 통지 확인

Dear Ms. B., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. It is never our intention to make any guest feel unwelcome or frustrated, and we are especially sorry for the lack of warmth from our team. We can assure you that we value your feedback, and it has been utilized for proper training with our teams to improve both service and communication. We appreciate your review and the compliments about our resort. It motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

고객 평점 5.0/5

Jieun J. 가족 - 전체(All) 통지 확인

Dear Ms. J., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

그 외 웹 사용자 평가 등급

  • 642 리뷰 7/10 위치
  • 1,328 리뷰 7.7/10 객실
  • 2,001 리뷰 7.8/10 서비스
  • 6 리뷰 4.5/10 인터넷 가격
  • 775 리뷰 8.5/10 조식
  • 630 리뷰 8/10 편의 시설
  • 595 리뷰 6.6/10 청결도
  • 491 리뷰 9/10 분위기

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