풀만 푸꾸옥 비치 리조트

고객 평점 (ALL 평가) 4.7/5 2,159 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
풀만 푸꾸옥 비치 리조트 - Image 1
풀만 푸꾸옥 비치 리조트 - Image 2
풀만 푸꾸옥 비치 리조트 - Image 3
풀만 푸꾸옥 비치 리조트 - Image 4
Group 6 Ban Quy Hamlet, Duong To Commune, 0 PHU QUOC, 베트남

호텔설명

호텔 추가 정보

  • A beach resort with accommodation ranging from upscale twin rooms and spacious family suites.

  • Signature Pullman Bed and Japanese Washlet

  • Located on Bai Truong with private white sand beach of 170m.

  • 24/7 facilities: Pullman Fit and Connectivity Lounge.

  • A complete line-up of lifestyle facilities and activities for guests at any age.

숙박

호텔 위치

풀만 푸꾸옥 비치 리조트

Group 6 Ban Quy Hamlet, Duong To Commune
0 PHU QUOC
베트남

GPS:10.120242, 103.983464

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  2,159 리뷰

TripAdvisor 평가  5.0/5  529 리뷰

2024으뜸 시설

숙소가 전반적으로 잘 지어졌고 직원들 서비스가 좋음.

고객 평점 3.5/5

박종인 가족 - 전체(All) 통지 확인

직원들의 서비스 응대가 전반적으로 좋은 편이지만 모두 다 똑같지는 않은 것 같아서 아쉬움. 객실 청소상태가 아쉬움. 조식이 맛있음. 망고빙수 및 전반적인 망고 관련 디저트들이 훌륭,

Dear Mr. P., Thank you for taking the time to share your detailed feedback with us. We truly appreciate your insights as they help us to continually improve our services and offerings. We are delighted to hear that you found our accommodation well-built and enjoyed the friendly service from our staff, particularly the buggy driver. Your compliments on our mango-themed desserts and delicious breakfast are greatly appreciated. However, we regret to learn of the inconsistencies in service and the disappointing experience with room and bathtub cleanliness. Please accept our sincere apologies for not meeting your expectations in these aspects. Rest assured, we have taken note of your comments and have shared them with our housekeeping team for immediate improvement. Regarding your feedback on our menu diversity and the quality of certain dishes at Mad Cow Restaurant, we appreciate your constructive criticism. We will review our offerings to ensure they meet the high standards we aim to deliver. We would like to extend our apologies for not providing sufficient information during your check-in. Your feedback is valuable to us, and we will make sure to enhance our communication processes to better inform our guests. Once again, we thank you for choosing Pullman Phu Quoc Beach Resort. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that reflects our commitment to excellence. Warm regards, Xuan Nguyen Guest Experience Manager Pullman Phu Quoc Beach Resort

서비스 및 시설 만적

고객 평점 5.0/5

익명 가족 - 전체(All) 통지 확인

직원들의 친절 및 서비스가 가장 좋았으며 시설이 너무 좋았습니다 또한 레스토랑의 음식은 매우 맛있었습니다

Dear Ms. R., Thank you so much for your kind words about your recent stay at Pullman Phu Quoc Beach Resort. I'm thrilled to hear that you had such a wonderful experience with us. Our team works hard to ensure that every guest feels welcomed and well taken care of, so I'm delighted that you found our staff's friendliness and service to be exceptional. It's fantastic to know that you enjoyed our facilities and found them to be of high quality. We take pride in offering a full range of amenities that cater to our guests' comfort and satisfaction. As for our restaurant, I'm glad you enjoyed the delicious food. Our culinary team strives to create memorable dining experiences with a variety of delectable dishes. Thank you once again for your feedback. We look forward to welcoming you back soon for another enjoyable stay at Pullman Phu Quoc Beach Resort. Warm regards, Xuan Nguyen Guest Experience Manager Pullman Phu Quoc Beach Resort

좋은 시설

고객 평점 4.5/5

L. M. 가족 - 전체(All) 통지 확인

좋은 시설에 맛있는 음식 잘 먹었습니다

Dear Ms. L., Thank you for choosing Pullman Phu Quoc Beach Resort and for sharing your feedback with us. We're thrilled to hear that you enjoyed your dining experience and found our facilities to be to your liking. Our team strives to create memorable stays through delicious dining options and well-maintained facilities, so your compliments mean a lot to us. We look forward to welcoming you back soon for another enjoyable visit to Pullman Phu Quoc Beach Resort. Warm regards, Xuan Nguyen Guest Experience Manager Pullman Phu Quoc Beach Resort

미숙한 대응

고객 평점 3.0/5

익명 가족 - 전체(All) 통지 확인

리셉션과 커뮤니케이션이 잘 이루어지지 않았다. 매드카우는 가격 대비 정말 실망스러웠다

Dear Mr. B., Thank you for sharing your feedback with us. We sincerely apologize for the challenges you experienced during your recent stay with us at Pullman Phu Quoc Beach Resort. Your comments regarding the communication issues and the condition of the cabana are deeply concerning to us. We regret that the communication fell short of your expectations and that your child encountered an unfortunate incident due to the slippery surface. Please rest assured that we take such matters seriously, and we are looking into ways to improve both our English language proficiency among staff and the safety measures around our facilities. Regarding the delay in check-in and lack of updates, we understand the frustration caused and apologize for any inconvenience this may have caused you. We value your feedback as it helps us to identify areas for improvement and ensure that similar issues do not recur in the future. We hope that despite these issues, you were still able to enjoy some aspects of your stay with us. Should your travels bring you back to Phu Quoc, we would appreciate the opportunity to restore your faith in our resort and provide you with a more seamless and enjoyable experience. Warm regards, Xuan Nguyen Guest Experience Manager Pullman Phu Quoc Beach Resort

Good

트립어드바이저 평점 5.0/5

규빈 김 TripAdvisor 인증 리뷰

여기는 너무 친절하고 우리를 재미있게 하준다 그레서 감동받았다 Ms Tuyen, Ms Huyen Ms Huyen kids club really nice, pool huge and Gym clearn and so many good, breakfast so many food Korea, room clearn and comfortable, thank you so much, I will recommend for everyone to go here!

Dear Mr. Kim, Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a memorable and enjoyable experience with us at Pullman Phu Quoc Beach Resort. It's wonderful to know that you found our team exceptionally friendly and that they made your stay enjoyable. We will pass your compliments along to Ms. Tuyen, Ms. Huyen, and our entire Kids Club team for providing a fantastic experience. We are delighted that you enjoyed our spacious pool, well-maintained gym, and the variety of delicious Korean options at breakfast. Your recommendation means a lot to us, and we are grateful for your appreciation of our clean and comfortable rooms. We look forward to welcoming you back soon for another fantastic stay! Warm regards, Xuan Nguyen Guest Experience Manager Pullman Phu Quoc Beach Resort

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 418 리뷰 8/10 위치
  • 821 리뷰 8.6/10 객실
  • 1,323 리뷰 9.1/10 서비스
  • 5 리뷰 6.2/10 인터넷 가격
  • 512 리뷰 9.5/10 수영장
  • 486 리뷰 9.5/10 조식
  • 381 리뷰 8.8/10 청결도

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Phu Quoc 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다(조식 및 추가 서비스 제외). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.