Mövenpick Resort Waverly Phu Quoc 5성

고객 평점 (ALL 평가) 4.4/5 1,473 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mövenpick Resort Waverly Phu Quoc - Image 1
Mövenpick Resort Waverly Phu Quoc - Image 2
Mövenpick Resort Waverly Phu Quoc - Image 3
Mövenpick Resort Waverly Phu Quoc - Image 4
Ong Lang Hamlet, Cua Duong Village, Phu Quoc District, 92000 PHU QUOC, 베트남

호텔설명

호텔 추가 정보

  • 305 family-friendly room options with private balconies or pool access, latest in-room comfort

  • 70 years of Mövenpick culinary heritage with a variety of restaurants.

  • A wide range of lifestyle and fun activities for families and friends.

  • 720 m2 Ballroom with column-free.

  • A haven of wellness with a total of 15 treatment rooms.

숙박

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객실 1

호텔 위치

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
베트남

GPS:10.283008, 103.924173

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,473 리뷰

고객 평점 5.0/5

Changho A. 1인 - 전체(All) 통지 확인

Dear Mr. A., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Vi Do Guest Experience Manager

고객 평점 3.0/5

Hyojoo J. 가족 - 전체(All) 통지 확인

Dear Ms. J., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We are sorry to hear of your disappointment about the service you received. It is never our intention to make any guest feel unwelcome or frustrated, and we are especially sorry for the service delay from our team. While we had initially arranged to move you at 10:00 AM, an unexpected issue was discovered with the designated room, requiring our team to prepare an alternative accommodation to ensure it met our standards before your arrival. However, we fully recognize that this does not excuse the lack of timely communication and follow-up on our part. We are especially sorry that you had to wait for an extended period, make several phone calls, and eventually come to the reception desk in person before receiving assistance. This is not the level of service we strive to provide. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, we can assure you that we value your feedback, and it has been utilized for proper training with our teams to improve both service and communication. We truly regret that we didn’t meet your expectations this time, but we hope we might have another chance in the future to show you the genuine hospitality we are known for. Warm regards, Vi Do Guest Experience Manager

고객 평점 4.0/5

Tae H. K. 가족 - 전체(All) 통지 확인

Dear Mr. K., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

고객 평점 5.0/5

Chi Y. C. 가족 - 전체(All) 통지 확인

Dear Mr. C., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

고객 평점 5.0/5

Youngjin K. 가족 - 전체(All) 통지 확인

그 외 웹 사용자 평가 등급

  • 799 리뷰 7.3/10 위치
  • 1,658 리뷰 7.9/10 객실
  • 2,531 리뷰 8/10 서비스
  • 17 리뷰 9.4/10 인터넷 가격
  • 1,016 리뷰 8.8/10 조식
  • 730 리뷰 7/10 청결도
  • 667 리뷰 9.1/10 분위기
  • 50 리뷰 8.8/10 음료

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