ibis Styles Trier

Customer review rating (ALL Rating) 4.6/5 1,867 reviews

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Metzelstrasse 12, 54290 TRIER, Germany

Description

Hotel extras

  • Immediate proximity to Porta Nigra

  • Location right in downtown

  • Ceiling height partly up to 4.50 m

  • Check In with minimal contact

  • Contactless payment

Our accommodation(s)

Hotel location

ibis Styles Trier

Metzelstrasse 12
54290 TRIER
Germany

GPS:49.755417, 6.637639

Telephone
Fax +49 651 99492100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

The morning begin with sweet or savoury for breakfast, a delicious selection for every taste and a balanced diet. Choose your pick-me-up drink from various coffee specialties, teas and juices.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,867 reviews

TripAdvisor Rating  4.5/5  1,002 reviews

Fully true

Customer review rating 4.5/5

Cau K. Business - Confirmed reviews ALL

Very polite, nice rooms, nice style in a nice area

Dear CORA K., We very much appreciate your comments regarding your stay at the ibis Styles Trier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Styles Team Trier - Jasmin Iks

Great stay on 4th floor

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great stay, liked the room very much. Would have helped to get it a bit earlier. All else smooth, parking at site available.

Dear ESTHER B., Thank you for your feedback. We are happy you enjoyed your stay and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Styles Team Trier - Jasmin Iks

Very well located.

Customer review rating 3.0/5

Sharon Business - Confirmed reviews ALL

Staff is sometimes kind, sometimes not depending on who is on duty. Rooms barely sufficient but nothing more than that. The towels are old. The shower is not very clean. In the wall tiles lots of black stuff. The floor in the room is not very well cleaned. Parking is extremely expensive. But your location is grand, and the building outside is very nice which makes up a lot for a short stay. I would not stay here for more than 2 nights.

Dear Mrs. L., Thank you for taking the time to rate us here after your stay. We will pass on your comment regarding the cleanliness of the room to the appropriate department. We will consult with the staff concerned and retrain them and would like to apologize for the inconvenience. Our parking spaces directly at the hotel, in the middle of the beautiful old town, are unfortunately limited to 25 spaces. The parking fees are based on the conditions of such a popular, always busy city. However, thanks to the public parking garage in the immediate vicinity, we can offer our guests a very good and somewhat cheaper (18€/24h) alternative. It is a pity that you did not like our staff, who were otherwise so friendly. We will also consult with the people concerned! We would very much appreciate a second chance! Best regards from the Roman city Your ibis Styles Team Trier - Jasmin Iks

to expensive for what they offer

Customer review rating 3.0/5

Tim Business - Confirmed reviews ALL

- never got my room cleaned… - no mini fridge… - ran out of everything in the bathroom and they didnt fill it back up… - my trash didnt get cleaned… - you cant open the windows to let air in - my bed sheets didnt get changed my towels neither… … even though that is what you pay for! and it isnt cheap either for a city like trier - receptionist was rude and spoke to me in english

Dear LOUISA F., Thank you for taking the time to rate us here after your stay. We are very sorry that we were not able to convince you. You are welcome to leave any items you would like to keep cool at our 24-hour reception. We will be happy to open the window for you in full against a signature. We have already followed up on your tip that your room was not cleaned and this can be explained by the fact that you had the red 'Do not disturb' sign permanently hanging on the door. Our staff are all trained not to enter or knock on a room with a red card. It is also a pity that you did not try to clarify some things with us personally. We would have been happy to take care of more if you had given us the chance. We would very much appreciate a second chance. Best regards from the Roman city Your ibis Styles Team Trier

Acceptable overnight stay

Customer review rating 2.5/5

Kay S. Couples - Confirmed reviews ALL

Room slightly depressing- poor lighting for example.

Dear Mr. S.! Thank you for taking the time to review us here after your stay. You are welcome to request glasses, toothbrush mugs and a kettle for your room at reception. Tea, coffee and water are available free of charge at reception for self-service between 4:30 am and 10 pm. Too bad you didn't like our stylish rooms. There are several light sources in our rooms - again, it is a pity that these were not enough for you. We would be very pleased to have another chance from you. Best regards from the Moselle city Your ibis Styles Team Trier - Jasmin Iks

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Other web-users rate our hotel

  • 1,543 reviews 9.1/10 Location
  • 1,672 reviews 7.1/10 Room
  • 1,172 reviews 8.9/10 Service
  • 29 reviews 4.5/10 WiFi
  • 1,044 reviews 7.7/10 Breakfast
  • 560 reviews 8.3/10 Cleanliness
  • 398 reviews 9.4/10 Vibe
  • 240 reviews 5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.