فندق سوفيتل Sofitel سيدني دارلينج هاربور

رسالة المعلومات

فندق سوفيتل Sofitel سيدني دارلينج هاربور 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 5,372 أراء

فندق ALLSAFE معتمد

انظر على الخريطة

الوصف

خدمات الفندق الإضافية

  • فندق شهير يقع في ميناء دارلينج Darling النابض بالحياة

  • 590 غرفة وجناحًا تتميّز بالأناقة والإطلالات الخلابة

  • إطلالات مذهلة من نادي Millesime الذي يقع في الطابق العلوي

  • استمتع بالأطباق الراقية في البارات والمطاعم الثلاثة النابضة بالحياة

  • حوض سباحة مميز بأطراف مترامية

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

موقع الفندق

فندق سوفيتل Sofitel سيدني دارلينج هاربور

12 Darling Drive, 12 Darling Drive, 2000 Sydney, Australia
2000 سيدني
أستراليا

  • LIGHT RAIL:  L1 CONVENTION

  • بالطائرة

    SYDNEY KINGSFORD عند 7.3كم / 4.54 ميل - ذهاب وإياب مدفوع

  • بالقطار

    CENTRAL STATION عند 1.7كم / 1.06 ميل

نظام تحديد المواقع العالمي (GPS):-33.872908, 151.198704

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

الخلاصة
في الفندق
  • مسبح
  • خدمة نقل بالحافلة
  • مطعم
  • فندق مجهّز لذوي الاحتياجات الخاصة
  • الرفاهية
  • مكيف
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
قرب الفندق
  • موقف

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

الإقامات المتوفرة لدينا

امنح إقامتك في سيدني Sydney طابعًا أنيقًا عبر اختيار ملاذًا جميلاً بالقرب من الميناء من بين 590 غرفة فخمة، بما في ذلك 35 جناحًا فاخرًا، موزعة على 35 طابقًا. استمتع بأحدث التقنيات والديكور العصري مع اللمسات الفرنسية الأنيقة.

تقييمات نزلائنا

تقييمات نزلائنا لـ ‎
فندق سوفيتل Sofitel سيدني دارلينج هاربور‎

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  5,372 أراء

تقييم TripAdvisor  4.5/5  2,582 أراء

2022 شهادة تميّز

A weekend getaway

ملاحظة Tripadvisor 5.0/5

ctduke1 تقييم TripAdvisor المعتمد

A lovely modern hotel. The Darling Harbour shopping is very poor and needs upgrading but the area is unique and has variety. The harbour view is very picturesque. My only complaint was that the king size bed was overly comfortable.

Bonjour ctduke1, Thank you for your review. I appreciate your feedback and have taken it up with our Executive Housekeeper to follow up as a comfortable bed is most important. We hope to see you again soon. Kind regards, Greg Brady - General Manager

A fabulous Accor property in a fabulous location

ملاحظة Tripadvisor 4.0/5

paul_in_melb تقييم TripAdvisor المعتمد

This is my fourth or fifth stay at the Sofitel Darling Harbour. I very much enjoy the hotel and the location. This trip I tried Atelier restaurant and very much enjoyed the food. The Ambience can be improved but the food was fantastic and affordable. My only concern is the firmness of the beds. I did ask the executive lounge to see what could be done to make them a bit softer but I received no feedback and no action on my request which was strange. The executive lounge is definitely the highlight of the property. Perched 35 floors above darling harbour the view is terrific and worth staying for. A special thanks to Elmo for your service and great humour!

Bonjour paul_in_melb, Thank you for your review. I am so pleased you enjoyed your stay. My apologies no one followed up with you regarding your bed. The Housekeeping Team are able to make it softer for you should you wish for next time. A comfortable bed is certainly very important! We hope to see you again soon. Kind regards, Greg Brady - General Manager

Always Great Feeling and Experience with Sofitel

ملاحظة Tripadvisor 5.0/5

aus8blessing المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I normally stay at Sofitel Sydney Darling Harbour whenever I go to Sydney for business trip. It was great this time as well. Club Lounge staffs are all beautiful and nice and warm welcomed every time I visited. I have another booking next week and excited to be there again.

Bonjour aus8blessing, Thank you for your review. I have passed on your feedback to the Club Millesime Team who are very pleased. We look forward to welcoming you back again soon. Kind regards, Greg Brady - General Manager

A very well located Sofitel in Darling Harbour Sydney

ملاحظة Tripadvisor 4.0/5

MarioTurcarelli المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

This was our second stay at this Hotel. Whilst there was a mix up in the room allocation, the staff were efficient and friendly and tried to make up for it. The Valet parking is busy, and very tight, but the staff work hard to get your car as quick as they can. Both the Level 3 Bar and restaurant were busy but good. And the club Millesmine was at the Sofitel expected level. The room was very clean and well fitted out with Magnificent views of Darling harbour. Overall a very good hotel.

Bonjour MarioTurcarelli, Thank you for you review. I am so pleased the team were able to look after you. I have passed on your feedback. We hope to see you again soon. Kind regards, Greg Brady - General Manager

Amazing stay with a beautiful view

ملاحظة Tripadvisor 5.0/5

sothpaw81 تقييم TripAdvisor المعتمد

Great service from the staff upon arrival with an upgrade to the Darling harbour view room, as apposed to the original booking for the standard city view. Staff were kind enough to allow a slightly longer checkout and the room was AMAZING!!! My favourite hotel which I stay at regularly throughout the year and one I definitely would recommend to all. Unfortunately the price has increased quite a bit since previous year, but that's like all things since COVID.

Bonjour sothpaw81, Thank you for review. I am so pleased you enjoyed your stay. Thanks again, Greg Brady - General Manager

Home away from Home

ملاحظة Tripadvisor 5.0/5

dj_9297 تقييم TripAdvisor المعتمد

Convenient location, Excellent service by staff. The views are stunning from the rooms and the beds really comfortable. The breakfast buffet was one of the best we'd ever had and the service throughout was the best specially from club Millesime team True French Hospitality, will definitely come back

Bonjour dj_9297, Thank you for your review. I am so pleased you enjoyed your stay. I have passed on your feedback to our Executive Chef. We look forward to welcoming you back to the hotel again in the future. Kind regards, Greg Brady - General Manager

Quality service

ملاحظة Tripadvisor 5.0/5

cherrypie878 تقييم TripAdvisor المعتمد

Check in on time room was ready and folding bed requested already inside the room, it was clean and staff are helpful and greet you with a welcoming smile and gesture. So far all good especially their buffet breakfast it was great plenty varieties to choose from .

Bonjour cherrypie878, Thank you for your review. I'm so glad you enjoyed the buffet breakfast! I have informed our Executive Chef who is so pleased. Thanks again, Greg Brady - General Manager

Stunning Sofitel

ملاحظة Tripadvisor 4.0/5

Terreyhillstraveller تقييم TripAdvisor المعتمد

Great Hotel in a fabulous location.Really benefits from being on the light rail line.Rooms are beautiful with stunning views across Darling Harbour.The pool was an extra bonus and it would be great to be staying at the Hotel on a sunny day.

Bonjour Terreyhillstraveller, Thank you so much for your review . I am so pleased you enjoyed your stay. We look forward to welcoming you back to the hotel again soon. Kind regards, Greg Brady - General Manager

Good life

ملاحظة Tripadvisor 5.0/5

sjackson1610 تقييم TripAdvisor المعتمد

Could not ask for anything else 1st class the staff where unbelievable food was just the best check in and out was so easy and welcoming location was great service could not have been any better thank you so much

Bonjour sjackson1610 Thank you for taking the time to provide your feedback and review. We look forward to welcoming you back soon to Sofitel Sydney Darling Harbour. Regards, Mitchell Turner Director of Luxury Experience

Forfeited room and left

ملاحظة Tripadvisor 1.0/5

world_of_travels تقييم TripAdvisor المعتمد

Having stayed at this hotel twice I’ve come to the conclusion that it’s run by a team that don’t have any consideration for the customer experience. It starts the moment you arrive - the valet staff wouldn’t allow us to leave the car while checking in (we planned to leave for dinner within the hour). Wanted to charge $84 to leave the car there while checking in. They have obviously had several complaints as I noticed new signage all over the place with the parking rate. Any corner that can be cut will be cut, from the initial hotel’s build to the bars closing early to the dingy hotel pool. They are even trying to get you not to take up room service to save them money. Due to high accor status we were given drink vouchers on check in. After telling us we could use these at the bar until 12, we went at 9:30 only to be told we couldn’t have a seat as it was too busy - for the rest of the whole evening. So the vouchers aren’t worth the paper they are written on. Had high hopes for a premium offering for Sydney but this is not it. The last experience (this weekend) was so poor we left the hotel and forfeited the room without staying the night. Been to the hotel, bars and restaurant here several times but now will not come back.

Bonjour world_of_travels Thank you for your reviews on various sites and avenues. We always aim to be transparent with any charges and our operations all stated on our website and in pre-arrival communications. In terms of the valet parking, with 590 rooms we always need to ensure the driveway is cleared for all guests and hence we cannot allow everyone to stay parked on the driveway as this would just not work. Our offer to reward our guests with points to forgo the housekeeping service has many facets to it. Sustainability, safety and guest benefit. As outlined in the information provided this is completely optional. We do hope demand continues to rise for our bars and restaurants to make it viable to open them more regularly. In the meantime we aim to educate and inform our guests of our operational opening times as transparently as possible. Regards, Mitchell Turner Director of Luxury Experience Sofitel Sydney Darling Harbour

Great Stay

ملاحظة Tripadvisor 5.0/5

molly6513 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Great location on Darling Harbour and adjacent to the Conference Centre. Rooms are large, clean & very comfortable beds. The bathroom was great with large walk in shower. Unfortunately the restaurant was not open which was disappointing and limited room service but there are lots of options nearby.

Bonjour molly6513, Thank you for your review. I appreciate your feedback on the restaurant opening hours. Atelier Restaurant is moving towards full operation. It just takes time in the current climate but we are almost there. Thanks again, Greg Brady - General Manager

Fabulous Stay!

ملاحظة Tripadvisor 5.0/5

t0m165 تقييم TripAdvisor المعتمد

My partner and I only stay at the Sofitel Darling Harbour for all our Sydney based staycations. The view, the hotel, the rooms, and most importantly the staff are the most lovely and accommodating we have experienced. We highly recommend selecting the Club Millesime package for an extra special experience. Private check in and access to level 35 for breakfast, afternoon tea and evening canapes is always nice. The view is DIVINE! Special mention to Elmo and Phong at Club Millesime for exceptional service, thank you and we hope to see you again soon!

Bonjour t0m165, Thank you for your review. I have passed on your feedback to the team who are so pleased you enjoyed your stay. We look forward to welcoming you back to the hotel again in the future. Kind regards, Greg Brady - General Manager

Wouldn't Celebrate Anywhere Else...

ملاحظة Tripadvisor 5.0/5

Nass M تقييم TripAdvisor المعتمد

We do this trip annually to celebrate our wedding anniversary, but this year was extra special as the wife celebrated a milestone birthday. I reached out to Concierge, Ian Frenkel, who basically said "leave it with me!" What we got was A-class treatment from arrival to departure. My wife was truly spoilt. Personally escorted to Club Millésime for our checkin. Greeted by Elmo and his team, with a glass of sparkling, and a small box of chocolates. Upon entering our room, we were greeted with rose petals, a bottle of bubbles and afternoon tea. In true Sofitel style, every face we encountered was a warm smile and a meaningful "Bonjour!". An absolute dream weekend staycation. Thank you Ian, Elmo and the entire Sofitel team. You helped spoil my wife for her birthday... and for that I cannot thank you enough.

Bonjour Nass, Thank you so much for your review. I have passed on your feedback to the team who are very appreciative. I'm so pleased we were able to be a part of such a special occasion. We hope to see you again soon. Kind regards, Greg Brady - General Manager

Weekend away

ملاحظة Tripadvisor 5.0/5

Helen_kohen تقييم TripAdvisor المعتمد

We stayed at the Sofitel with family and friends, and went to the theatre everything was very close to the city and where we needed to be. Great location brilliant service from all aspects of the staff there. Especially there guest service manager!! Well done.

Bonjour Helen_kohen, Thank you for your review. We hope to see you again soon! Kind regards, Greg Brady

Short stay

ملاحظة Tripadvisor 5.0/5

lynda0rd تقييم TripAdvisor المعتمد

The staff were very helpful and friendly.The room very clean had every5hing we needed. We had a view across to the airport and surrounds and out west which was very nice. Breakfast was great lots of variety.

Bonjour lynda0Rd, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady

Perfect stay

ملاحظة Tripadvisor 5.0/5

Narell211 تقييم TripAdvisor المعتمد

One of the best places we have ever stayed. Exceptional service made us feel extremely privileged. Can’t wait to our next stay at this hotel. Location, location, location, plenty to do. Food is exceptional.

Bonjour Narell211, Thank you for review. I am so pleased you enjoyed your stay. Thanks again, Greg Brady

Another lovely anniversary stay at Darling Harbour

ملاحظة Tripadvisor 5.0/5

mceurope تقييم TripAdvisor المعتمد

Great service in Club Millseme and from the concierge make the stay enjoyable and comfortable. Location is great, handy to ferries to get around the harbour, handy to the Star Lyric fir a very enjoyable performance of Hamilton. We even had fireworks one night for lunar new year. Overall a great stay.

Bonjour mceurope, Thankyou for your review. I have passed on your feedback to the team who are so pleased you enjoyed your stay. Kind regards, Greg Brady

A disappointing stay for a night that was supposed to be about celebrating 2 years worth of Birthdays.....

ملاحظة Tripadvisor 2.0/5

TAN01L تقييم TripAdvisor المعتمد

While we understand that covid played a part in this experience, it doesn't take way the fact this was a very disappointing 20 hours. First room smelled like diesel fuel, had no bottled water or mini bar. Had to wait for second room at pool bar with no luggage for over 40 minutes (we were told 10-15). Then later locked out of new room (which still had no water), had to go to lobby in swimmers to fix keys. Nowhere to eat in hotel after 8pm (except room), so couldn't use membership discount, and had to walk elsewhere to get dinner. Other than breakfast, nothing open until after check out time. The only saving grace was lovely staff members that offered us free breakfast and late checkout...... I emailed the Manager before this review, and he didn't even say sorry when responded. I've had better stays/experiences in 3 star hotels.

Bonjour TAN01L Thank you for your review. I am sorry that you felt the response to your initial email was not genuine. Our team had reacted to the initial concerns during your stay. As mentioned in my email, I am pleased that they were able to rectify this on the spot. In regards to our opening times this was explained in your pre arrival communication that you confirmed you had received. I am sorry that we did not highlight this further on arrival for you. We do aim to be transparent in all that we do to avoid our guests being disappointed on arrival or during their stay. Our websites and communications remain up to date for our guests to make the best decision on when to stay to suit their needs. Regards Mitchell Turner Director of Luxury Experience Sofitel Sydney Darling Harbour

Fantastic stay

ملاحظة Tripadvisor 4.0/5

tinaw513 تقييم TripAdvisor المعتمد

Wonderful stay but it was disappointing that the restaurant was closed the whole 5 days of our stay. You could see the problems Covid was having but the staff tried really hard. The club was open and was great the staff were amazing. Thanks to Elmo and everyone there.

Bonjour tinaw513, thank you for your review. I appreciate the feedback. Thankfully we will be opening the restaurant again this week. We hope to have the opportunity to welcome you back to the hotel again in the future. Kind regards, Greg Brady - General Manager

Good hotel disappointed about benefits

ملاحظة Tripadvisor 3.0/5

Evan_2022_2022 تقييم TripAdvisor المعتمد

The hotel itself was immaculate and we had a good stay however, as an Accor plus I was disappointed to not receive my full benefits. When we checked in it was very busy and there was no clear area for priority accor plus members check in. I enquired about a room upgrade (apart of my benefits) but was told the hotel was too busy and none were available I later found out the hotel was operating at a very reduced capacity so clearly a room would've been available for upgrade and we were also rejected a late checkout due to it being too busy as well which I don't understand. I know these are minor things but when you pay over $300 a year for the membership you expect to receive the benefits.

Bonjour Evan_2022_2022, Thank you for your review. We appreciate your loyalty. Any upgrades and late check outs are subject to availability as per your membership, and, unfortunately on this occasion we were unable to accommodate these requests as the hotel was at capacity. we hope to have the opportunity to welcome you back to the hotel in the near future. Kind regards, Greg Brady - General Manager

تقييمات 20 الأحدث

بالاشتراك مع TripAdvisor

منشآتنا الأخرى القريبة

جميع فنادقنا في سيدني