ibis Styles Лондон Хитроу Аэропорт 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 927

Гарантия
лучшей цены
ibis Styles Лондон Хитроу Аэропорт - Image 1
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ibis Styles Лондон Хитроу Аэропорт - Image 3
ibis Styles Лондон Хитроу Аэропорт - Image 4
272 Bath Road, Harlington, HEATHROW, UB3 5AY ЛОНДОН, Великобритания

Описание

Особенности отеля

  • 153 creatively decorated bedroom's available

  • Car Park is available on site for £14.00 per night.

  • Westcombe restaurant serves a choice of bistro cuisine

  • Bio-Grad Diagnostics проводит в отеле ПЦР-тестирование на Covid-19. Ежедневно, 14:1518:15.

  • ibis Styles London Heathrow Airport offers easy access to magnetic local attractions

Наши номера

Расположение отеля

ibis Styles Лондон Хитроу Аэропорт

272 Bath Road, Harlington, HEATHROW
UB3 5AY ЛОНДОН
Великобритания

GPS:51.481458, -0.448434

Телефон
Факс +44 20 3862 7690

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

WESTCOMBE RESTAURANT

Welcome to the Westcombe Bistro where international cuisine and a relaxed, cosy atmosphere are the orders of the day. Open from early morning well into the evening, join us for light lunches, afternoon tea and lazy à la carte dinners.

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Рейтинг ALL  4.3/5  Отзывов: 927

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 255

Room cold

Примечание: Tripadvisor 3.0/5

railwayman2022 Couples - Реальные отзывы TripAdvisor

Stayed for one night,as we had an early morning flight, staff were friendly and attentive and the hotel is comfortable, we found the room very cold, and struggled to get the heating to work, so it made it an uncomfortable stay, we ate in the restaurant, which was lovely, and the staff there were very helpful, one or two nights would be the most I would want to spend there, especially in the winter.

Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that you found our staff friendly and attentive, and that you enjoyed the restaurant. We apologise for the issue with the room temperature, and we completely understand how uncomfortable that can be, especially during the winter months. We will certainly look into the heating system to ensure it’s working properly. We appreciate your comments and hope to have the opportunity to welcome you back for a more comfortable stay in the future. Warm regards, Hotel Management IBIS Styles London Heathrow

One good night

Примечание: Tripadvisor 5.0/5

Sara O Solo travel - Реальные отзывы TripAdvisor

My stay at the hotel was just for one night. The room was clean, well-maintained, and spacious. Soap and shampoo were provided in the bathroom (it’s a pity there was no toothpaste or toothbrushes). The room was quiet, and the reception staff were friendly. Only 15 minutes by bus from the airport (Terminal 5). I didn’t use the breakfast service.

Dear Guest, Thank you for sharing your experience. We are delighted to hear that you had a pleasant one-night stay and that you found the room clean, spacious, and quiet. We are also glad that our reception staff made a positive impression. We appreciate your feedback about the toiletries and will consider adding toothpaste and toothbrushes to our offerings for the convenience of future guests. We hope to welcome you back soon for another enjoyable stay. Warm Regards, Hotel Management IBIS Styles London Heathrow

Let down badly

Примечание: Tripadvisor 2.0/5

Y7068YNnickh Solo travel - Реальные отзывы TripAdvisor

So the hotel it’s self isn’t too bad, does the job and in good location, friendly check in clean room etc. but sadly as much as the hotel have focused on making the rooms sound proof from the airport, it’s completely undone with the fact the walls between rooms are paper thin. The fact you can hear the next door room use the toilet and cough etc and the then awful night sleep that went with it completely undid any positives. I wouldn’t stay again sadly.

Dear Guest, Thank you for taking the time to share your thoughts with us. We are pleased to hear you found our location convenient, and that our check-in process and room cleanliness met your expectations. However, we deeply regret that your experience was impacted by noise from neighbouring rooms. We understand how important a restful night’s sleep is, and we sincerely apologize for the disturbances you encountered. Please be assured that your feedback has been shared with our team to explore solutions to improve soundproofing between rooms. We appreciate your comments and hope to have the opportunity to provide you with a more comfortable stay in the future. Warm Regards Management Team, IBIS Styles London Heathrow

Okay for the price

Примечание: Tripadvisor 4.0/5

Rebecca T Couples - Реальные отзывы TripAdvisor

Smooth check-in process. Rooms are a decent size. Unfortunately though, the shower wasn’t great and the bed was rock hard - not bad for a night, but not sure our backs would thank us if we stayed any longer! Breakfast buffet was nice. Didn’t have an evening meal so cannot comment on that - we ended up going to the Greene King pub over the road, which I would highly recommend for some lovely well priced food and drinks. Overall, a nice stay.

Dear Guest, Thank you for your feedback. We are glad to hear that you found the check-in process smooth, enjoyed the room size, and had a pleasant breakfast experience. We regret that the shower and bed did not fully meet your comfort expectations. Your comments are valuable, and we will review these areas to ensure we provide a more comfortable experience for future guests. We hope to welcome you again for another stay. Warm Regards, Management Team, IBIS Styles London Heathrow

Unknown Payment

Примечание: Tripadvisor 3.0/5

Micheal G Реальные отзывы TripAdvisor

Stayed at this hotel as was going on holiday the next day via Heathrow. When I got my bank statement, I noticed 2 payments had come out - one I recognised, one I didn't. I emailed the hotel to see if they could tell me what the payments were for (I couldn't get through on the phone to speak with anyone!). I had a read receipt for my e-mail, but didn't get a reply. I sent a second e-mail a couple of weeks later, still no response. I've had a look at the Ibis website, but there doesn't seem to be any contact details for Customer Services.

Dear Guest, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you have encountered regarding the double payment and the lack of response to your emails. This is certainly not the level of service we aim to provide. Please email us your bank statement at H9714-RE@accor.com. Kindly provide your booking details, and we will investigate the charges and get back to you as soon as possible. We deeply regret the lack of communication and appreciate your patience as we resolve this issue. Warm Regards, Management Team, IBIS Styles London Heathrow

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 2 994 Отзывов 9.2/10 Расположение
  • 2 934 Отзывов 7/10 Номер
  • 2 243 Отзывов 8/10 Сервис
  • 67 Отзывов 6.8/10 Интернет
  • 1 454 Отзывов 7.4/10 Чистота
  • 1 037 Отзывов 7.7/10 Соотношение цены и качества
  • 639 Отзывов 6.9/10 Завтрак

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