ibis Styles Лондон Илинг 3,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 191

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32-38 Uxbridge Road, Ealing, Ealing, W52BS ЛОНДОН, Великобритания

Описание

Особенности отеля

  • **Уникальный интерьер в кинематографическом стиле с афишами и реквизитом

  • ** В пешей доступности - станция Ealing Broadway, удобное сообщение с аэропортом Хитроу и Сити

  • ** Идеален для летнего отдыха, зеленые зоны для фестивалей. Комеди-фест в Илинге, Блюз.

  • ** Отель подходит для детей, на территории есть * детская площадка. Дом. жив. за доплату

  • We are Cashless. By decreasing cash transactions, we can effectively streamline our operation

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Расположение отеля

ibis Styles Лондон Илинг

32-38 Uxbridge Road, Ealing, Ealing
W52BS ЛОНДОН
Великобритания

GPS:51.5127, -0.3122

Телефон
Факс 2030021529

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере

CAFE

Our urban-chic restaurant is open from noon until well into the evening, offering up a tempting, diverse menu of international dishes. We like to invest in our community, so ingredients are sourced from leading local suppliers where possible.

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Рейтинг ALL  4.5/5  Отзывов: 1 191

Рейтинг TripAdvisor  4.0/5  Отзывов: 315

Сертификат качества 2024

Liked the rooms but..

Примечание: Tripadvisor 2.0/5

reinaldoputraa Реальные отзывы TripAdvisor

We stayed for 3 nights with the family here and the location is just ideal. It has close proximity to Ealing Broadway Station and various eateries around the area. The rooms were spacious and immaculate, the "movie set" theme throughout the hotel was unique and fit in with the Ibis Styles concept. We slept well due to the well-soundproofed building. However, I felt that the staff interaction was a bit cold and not welcoming. There was no engagement and any effort to have meaningful conversation. We did not get asked upon arrival and departure if we enjoyed London nor our stay. I am an ALL Gold member and upon check-in, I was not informed about the welcome drink. I had to ask and only then I was explained. I had a preference of higher floor rooms (which I was lucky to be allocated in high floor rooms every time I stay in Accor properties), but I was assigned in the second floor for this stay. I accepted this considering we had two rooms and maybe they did not have two rooms adjacent in the higher floor. This is not an issue but reflecting on the previous point about staff interaction, this would be best to be communicated. Overall, we did enjoy our rooms but we did not feel warm and welcomed. I read through the reviews just before writing this review and found that the staff actually got quite a lot of compliments. Maybe it was just a bad day at the office for me?

Dear Reinaldo, Thank you for taking the time to share your review and your comments about your stay at Ibis Styles London Ealing. We truly appreciate the feedback you shared about our hotel and your experience. We regret to hear that the welcome you received by our staff was not up to the expectations. We always aim to provide the highest standards of customer service, and we'll use your feedback to reinforce the training to our team. We hope to have you back at Ibis Styles London Ealing again in the future, with the promise to make your experience a memorable one. Kindest regards C Soncin, Assistant General Manager

My review

Примечание: Tripadvisor 5.0/5

ANDREWWESTALL Solo travel - Реальные отзывы TripAdvisor

The staff were friendly ahd very helpfull, and the hotel and my room was very clean and tidy. I would recomend this hotel to any of my family or friends.

Dear Andrew, Thank you for your kind review, we are glad to know that you enjoyed your stay with us. We hope to see you again soon! Best regards, Gloria Granados Reservation Team Leader

Excellent newly refurbed hotel in the heart of Ealing.

Примечание: Tripadvisor 4.0/5

Will D Семьи - Реальные отзывы TripAdvisor

Excellent ibis styles property that punches above its weight for the brand. New rooms and lobby area are well appointed with excellent fixtures. Large bathrooms and spacious rooms with great aircon. Friendly bar staff with extensive menu of drinks and pub fare. Perfectly clean throughout. Well located in the heart of Ealing, but note that it’s about 10-15 minutes’ walk to Elizabeth line stations at both Ealing Broadway and West Ealing, so may feel far for those using it to get into town or Heathrow, though at the price point I would consider it again for this purpose. Beds could benefit from the ibis “sweet sleep” toppers, but weren’t terrible. All in all, I’m generally a bit skeptical of ibis styles properties for their inconsistency (sometimes they feel “better” than ibis and other times “cheaper”). But this one delivers!

Dear Will D, We very much appreciate your comments regarding your stay at the ibis Styles London Ealing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Gloria Granados Reservation Team Leader

No response to my contacting them

Примечание: Tripadvisor 1.0/5

Johnston66UK Деловые путешественники - Реальные отзывы TripAdvisor

No response to my emails asking for a copy of my invoice. I've contacted them twice by email and once by phone and I'm being ignored. This is a great shame because I stay there regularly, I have done so for some years, but I need the invoice for business purposes. This isn't good enough.

Thank you for taking the time to share your feedback. I sincerely apologise for the inconvenience you have experienced regarding your invoice request. To resolve this matter promptly, please contact me directly at anna.manauro@accor.com with your full name and date of stay, and I will ensure you receive your invoice promptly - Anna Manauro, Interim General Manager

Excellent stay

Примечание: Tripadvisor 5.0/5

joand407 Реальные отзывы TripAdvisor

Room was very comfortable and tidy…..had a restful stay good nights sleep.Breakfast was excellent…..would highly recommend and would definitely stay here again Staff were very accommodating with any inquiries we had…there is also an ironing room…..what an absolutely amazing idea…..worked well..

Thank you so much for your wonderful review Joand407! We are thrilled to hear that you had an excellent stay with us and that you found your room comfortable and tidy. It's great to know that you enjoyed a restful night's sleep and that our breakfast met your expectations. Our team takes pride in being accommodating, so your kind words mean a lot to us. We're also delighted that you found the ironing room to be a helpful and amazing idea. We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay. Best Regards, Anna Manauro - Interim General Manager

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Другие интернет-пользователи оценили наш отель

  • 828 Отзывов 9.2/10 Расположение
  • 1 071 Отзывов 7.5/10 Номер
  • 883 Отзывов 8.6/10 Сервис
  • 35 Отзывов 7.8/10 Интернет
  • 595 Отзывов 8/10 Комфорт
  • 558 Отзывов 8.7/10 Чистота
  • 459 Отзывов 5.5/10 Завтрак
  • 259 Отзывов 9.4/10 Атмосфера

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