Novotel Лондон Брентфорд 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 882

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Описание

Особенности отеля

  • An ALLSAFE Clifton Environmental certified hotel

  • Indoor heated pool, sauna and fitness centre

  • 7 meeting rooms with top-quality facilities to cater for up to 64 guests.

  • Easy access to central London by rail/tube & 15 minutes from Brentford Gtech Community Stadium

  • 4 EV charging stations

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Расположение отеля

Novotel Лондон Брентфорд

Great West Road
TW80GP БРЕНТФОРД
Великобритания

GPS:51.491003, -0.302124

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

GOURMET BAR & RESTAURANT

В нашем меню вы найдете не только местные деликатесы, но и блюда из всех уголков мира: от британского бургера с говядиной до японского лосося, маринованного в мисо. Здесь найдется блюдо для каждого гостя.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 882

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 434

Сертификат качества 2023

A great place to stay and easy to get into central London.

Примечание: Tripadvisor 4.0/5

David W Семьи - Реальные отзывы TripAdvisor

We had a lovely time in this hotel recently. We are a family of 3 with a little boy of 6. We all enjoyed using the pool and had a great (of not a little pricy) vegan breakfast. We are there in the evening a couple of times and the food was great. The hotel is down the road from South Ealing Station on the Piccadilly Line. It’s about 15 mins walk. Really easy to get into London. We would recommend it.

Clean but in need of some improvements

Примечание: Tripadvisor 3.0/5

JasonRob2014 Семьи - Реальные отзывы TripAdvisor

The hotel was easy to find, and looked good. On arriving we were a little early so nipped to the bar for a drink. £16 for a wine and two d cokes. Checked in and as I had my sons with me 16 & 14 I needed a sofa bed which wasn’t ready. The sheets had suspect stains. I went to reception and they advised the cleaners would be in to sort asap. They did and that was fine. The toilet was unstable and the television didn’t work. On advising reception about the tv I was told the engineers were aware. However it affected our stay and we weren’t offered any discounts or offers or different rooms. Other than that the breakfast was excellent and the hotel was clean. The boys enjoyed the use of the pool and gym. We were a 5-10 min walk from Brentford station where there was a direct train to waterloo. Perfect.

Dear JasonRob2014, Thank you for your feedback related to your recent stay with us. It was nice to read that the hotel was clean and easy to find. It was also humbling to read about your other experiences with the sofa bed, toilet and TV that should have been better. It was therefore amazing that overall your boys enjoyed their stay, the pool, gym and excellent breakfast. I have taken your feedback onboard and sincerely apologize for the shortfalls you experienced. Please be assured that corrective actions have already been taken to improve the areas you highlighted. It would therefore be my pleasure, if you gave us another opportunity to show you the improvements made since your stay with us. Thank you once again for your feedback and I am hoping to welcome you back to the hotel in the near future. Kind regards, Terence

Awesome hotel

Примечание: Tripadvisor 5.0/5

PUBLUNCH80 Деловые путешественники - Реальные отзывы TripAdvisor

This is the friendliest hotel I’ve ever stayed at. The welcome from Georgie and her colleagues was amazing! The staff go out of their way to make sure YOU feel happy and content. Honestly, it’s such a “feel good” place. I can’t wait to stay there again. Thank you all, thank you Georgie for making me smile when I felt really down. Thank you

Dear PUBLUNCH80, Thank you for your Awesome review. It means so much to us to read that Novotel London Brentford is the friendliest hotel you have ever stayed at. Similar to the smile Georgia put on your face with the welcome she gave, I am sure she too will be smiling after reading your very positive review. We are delighted that you had such an enjoyable stay with us so we too cannot wait for you to return. Kind regards, Terence

Great family stay

Примечание: Tripadvisor 5.0/5

Sagodo Семьи - Реальные отзывы TripAdvisor

We stayed here for two nights in March. We requested a specific type of room which was not ready when we checked in. To be fair, we were offered a different room, but we said we would rather wait. Sam at reception was really friendly and kept us updated about when our room would be ready. We really appreciated our room request being accommodated, which made a big difference to our stay. Our room was spacious and in really good condition for the age of the hotel. Tea and coffee were provided and there was also a mini fridge. Lots of storage space for clothes, including a proper wardrobe. Even if the hotel is situated next to the A4/M4 we didn’t hear the roads at all. Our child enjoyed using the swimming pool (you need to book a slot on the day at reception, but we had no problems getting a slot. Towels are provided and there are handy lockers which are free to use. We would definitely stay here again and would recommend for families.

Dear Sagodo, Thank you for your Great Family Stay review, following your two nights stay with us earlier this month. It was a pleasure to learn of the big difference it made to your stay when our receptionist Sam was able to provide you with the specific room you requested. This puts a smile on my face as it did Sam when I shared with him. To meet and exceed our guests' expectations is why a lot of us hoteliers entered the hospitality industry in the first place. After reading that your child enjoyed using the swimming pool, I fully get why you would definitely stay with us again and recommend the hotel. Thank you once again for your positive review and I am looking forward to welcoming you back to the hotel in the near future. Kind regards, Terence

Novotel Brentford amazing stay very friendly staff

Примечание: Tripadvisor 5.0/5

Serafino B Реальные отзывы TripAdvisor

My recent stay at the hotel was fantastic. Couldnt fault anything. The check in process was smooth and hassle free. The reception staff was very friendly and smiling faces everywhere. Had dinner in the restaurant food was very tasty , overall hotel was very clean and well maintained rooms were clean and comfortable.Will definitely return.

Dear Serafino B, Thank you for your Amazing TripAdvisor review. I was very pleased to read your feedback regarding your recent stay with us, which I have since shared with the team. It would be a joy welcoming you back to the hotel so looking forward to your return visit in the near future. Kind regards, Terence

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Другие интернет-пользователи оценили наш отель

  • 587 Отзывов 7.7/10 Расположение
  • 1 232 Отзывов 7.4/10 Номер
  • 1 250 Отзывов 7.6/10 Сервис
  • 23 Отзывов 4.8/10 Интернет
  • 590 Отзывов 8.1/10 Чистота
  • 521 Отзывов 7.6/10 Завтрак
  • 351 Отзывов 8.4/10 Бассейн

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