ibis Лондон Аэропорт Хитроу 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 1 635

Гарантия
лучшей цены
ibis Лондон Аэропорт Хитроу - Image 1
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112 Bath Road, Харлингтон, Хейс, Hayes Middlesex, UB3 5AL ЛОНДОН, Великобритания

Описание

Особенности отеля

  • От остановки Harlington Corner J ходят автобусы (105, 222, 555, 81, SL9) до Хитроу и далее.

  • Трансфер Hoppa: шатл до отеля и обратно. Бронируйте на www.hotelhoppa.co.uk

  • По ветке Elizabeth Line (ст. Hayes & Harlington) вы легко доберетесь до центра Лондона.

  • Вкусный шведский стол с горяч. и холод. блюдами. Ежедневно свежие обеды и ужины а-ля карт.

  • Мы не принимаем наличные - только карты. Плат. парковка с возможностью зарядки электромобилей.

Наши номера

Расположение отеля

ibis Лондон Аэропорт Хитроу

112 Bath Road, Харлингтон, Хейс, Hayes Middlesex
UB3 5AL ЛОНДОН
Великобритания

GPS:51.480789, -0.430683

Телефон
Факс +44 20 8564 7894

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

ibis Kitchen & Bar

Проголодались? Мы позаботимся о вас. Не нужно никуда идти - в нашем меню полно популярных блюд со всего мира: свежие салаты, вкусная пицца, ароматные супы и многое другое. Насладитесь прекрасной едой, не покидая отеля!

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Рейтинг ALL  4.1/5  Отзывов: 1 635

Рейтинг TripAdvisor  3.7/5  Отзывов: 6 383

Best place to stay in london!

Примечание: Tripadvisor 5.0/5

Chris M Реальные отзывы TripAdvisor

It was a wonderful experience, ibis is the best - looking forward to a next visit. I was served by Prinka. It was a wonderful experience, the food was gorgeous.

Dear W4832DOchristopherm, Thank you for your excellent review. We’re delighted to hear you had such a wonderful experience and enjoyed both the food and service. Your kind comments about Prinka are greatly appreciated and will be shared with the team. We look forward to welcoming you back on your next visit to London. Kind Regards, Jordi PENA – General Manager

Room too hot & smelly, poor shower.

Примечание: Tripadvisor 2.0/5

Jen B Реальные отзывы TripAdvisor

A stark reminder that we only get what we pay for, although price was on par with many Heathrow hotels. Restaurant food and service were fine. The bed was comfortable enough for one night. However, room temperature was stifling, so warm and climate control fan useless. Opened a window, but it didn't help much, and then the planes taking off kept me awake. The room smelt like a whole can of air freshner had been used to cover up smoking in room. Shower flow really slow/light, making it hard to wash hair. The hair dryer was powerful, and I was grateful for that! Noticed the temperature in the whole hotel was too warm.

Dear Jen B, Thank you for taking the time to share your detailed feedback. We are sorry to read that aspects of your room comfort did not meet expectations, particularly regarding the temperature, ventilation, shower pressure, and odour. Your comments about the overall warmth in the hotel have also been noted. This feedback has been shared with the relevant teams for review. We are pleased to hear that you found the restaurant food and service satisfactory and that the bed and hair dryer met your needs for your overnight stay. Thank you again for your balanced and constructive comments. Kind Regards, Jordi PENA – General Manager

OK for one Night

Примечание: Tripadvisor 3.0/5

Foodange Реальные отзывы TripAdvisor

Vowed we’d never stay here again after a previous bad experience but gave it a another go, as so handy for Purple Parking almost opposite. Great, smooth check in. It was £18 to park overnight, not bad for near LHR. A well run bar with decent food and an overworked guy serving. Room looked recently renovated. Shame so few sockets, not 1 on one side of bed. Inner window wouldn't close, there was too low lighting in the bathroom, which with dark grey tiles and flooring, made it like a mausoleum, too dark to put on makeup. Dark grey on the bedroom wall too, how did a bright orange chair get in? Breakfast OK, good coffee but £9 poor value for the cold buffet.

Dear Foodange, Thank you for taking the time to share your detailed feedback following your recent stay. We are pleased to hear that you experienced a smooth check-in, found the location convenient, and that the room appeared recently renovated. It is also good to know you enjoyed the bar offering and the coffee at breakfast. We note your comments regarding room layout, lighting, power sockets, and breakfast value. Your observations have been shared with the relevant teams for review as part of our ongoing efforts to improve the guest experience. Thank you for giving us another opportunity, and we appreciate your balanced feedback. Kind Regards, Jordi PENA – General Manager

I had the best experience would really recommend

Примечание: Tripadvisor 5.0/5

Marion N Реальные отзывы TripAdvisor

My stay was amazing good service from check in. The breakfast in the morning was splendid I was served by Hilda she was efficient and very welcoming. I would give my experience 10/10.

Dear marionnA8637JB, Thank you for your wonderful review and recommendation. We are delighted to hear that you had such a positive experience, from check-in through to breakfast. Your kind comments about Hilda’s efficient and welcoming service will be shared with her and the team. Thank you for the 5/5 rating, and we look forward to welcoming you back again. Kind Regards, Jordi PENA – General Manager

staff overbooked and refused to take responsibility

Примечание: Tripadvisor 1.0/5

jeremyr924 Реальные отзывы TripAdvisor

We were sent to this hotel by American Airlines. The staff (very rudely) refused to honor the reservation (apparently they had overbooked their rooms). They waved us off, falsely claiming that our reservation had "really" been made at the other Ibis down the road (it was not), that this next Ibis "was only fifteen minutes walk" (more like half an hour, on a rainy night in January). They had no concern at all for the obligations they had assumed, nor for our welfare--they were only interested in getting rid of us as quickly as possible and covering for their error in overbooking. Totally untrustworthy (and very rude as well).

Dear jeremyr924, Thank you for taking the time to share your feedback. We are sorry to read about your experience and the frustration caused by the situation you describe. Your comments regarding communication and how the matter was handled are noted and will be reviewed internally, as respectful and professional interactions are fundamental to our service standards. Feedback of this nature is important to us and helps ensure we remain focused on consistency and clarity when supporting guests. We appreciate you bringing this to our attention. Kind Regards, Jordi PENA – General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 2 825 Отзывов 8.9/10 Расположение
  • 3 758 Отзывов 5.6/10 Номер
  • 3 585 Отзывов 8.5/10 Сервис
  • 65 Отзывов 7.4/10 Интернет
  • 1 985 Отзывов 4.3/10 Комфорт
  • 1 655 Отзывов 6.5/10 Чистота
  • 837 Отзывов 7.8/10 Завтрак
  • 22 Отзывов 8.5/10 Велнес-зона

В сотрудничестве с Trustyou

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