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Отель Sofitel Лондон Хитроу 5 звезды

Примечание: отзывы клиентов 4.5/5 Отзывов: 44 534

сертифицированный отель ALLSAFE

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Номер 1

Число гостей
Возраст детей

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  • Получаете преимущества

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+ 22 Услуги

Особенности отеля

  • Удобства для отдыха на территории отеля: фитнес-центр и спа-салон (спа-салон закрыт)

  • Изысканные собрания и мероприятия

  • Отдохните и восстановите силы в роскошной обстановке

  • Мы предоставляем сертифицированный PCR-тест на Covid-19 для самостоятельного использования

  • 45 meeting rooms on-site, ideal for business guests

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • ПаркингПлатные услуги
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Ранний заезд / поздний выездПлатные услуги
  • Химчистка / глажкаПлатные услуги
  • Бутики и магазины
  • Носильщик
  • Консьерж
Питание
  • ЗавтракПлатные услуги
  • Ресторан (-ы): 3
  • Бар (-ы): 2
  • Обслуживание в номере
Развлечения и отдых
  • Фитнес-центр
  • Оздоровительные процедурыПлатные услуги
Бизнес-услуги
  • Конференц-зал (-ы): 55
  • Бизнес-центр со службой поддержки
  • Заказ услуг печати/копирования

Расположение отеля

Sofitel Лондон Хитроу

Terminal 5
London Heathrow Airport
TW6 2GD лондон
united kingdom

Телефон: +442087577777

Факс: (+44)20/87577701

Заезд с 14h00

Выезд до 12h00

  • National Express :  Heathrow T 5

  • Piccadilly Line :  Heathrow T 5

  • На самолете

    LONDON GATWICK На расстоянии 38 км / 23,61 миль

  • На самолете

    LONDON HEATHROW На расстоянии 0 км / 0 миль

  • На самолете

    LONDON STANSTEAD На расстоянии 48,28 км / 30 миль

  • На поезде

    HEATHROW EXPRESS T5 На расстоянии 0,16 км / 0,1 миль

  • На поезде

    HEATHROW TERMINAL 5 На расстоянии 0 км / 0 миль

  • На поезде

    LONDON PADDINGTON На расстоянии 25,26 км / 15,7 миль

  • На поезде

    LONDON ST PANCRAS На расстоянии 18,4 км / 11,43 миль

  • На поезде

    LONDON WATERLOO На расстоянии 29,93 км / 18,6 миль

GPS:51.4735, -0.4915

Наши номера

Все 605 номеров сочетают высокие технологии и изящный дизайн. Роскошная кровать, мини-холодильник, рабочая зона, бесплатный WIFI и окна со звукоизоляцией. Идеальный вариант для семейного размещения в Хитроу со смежными номерами

Номер Classic с двуспальной кроватью

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 3
  • Площадь: От 26 / 280 sq ft
  • Беспроводной Интернет в номере
  • Высокоскоростной Интернет
  • Возможность приготовления чая/кофе
  • Прямой телефон
  • Мини-бар

Номер Classic с 2 односпальными кроватями

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 3
  • Площадь: От 26 / 280 sq ft
  • Беспроводной Интернет в номере
  • Высокоскоростной Интернет
  • Возможность приготовления чая/кофе
  • Прямой телефон
  • Мини-бар

Номер Superior с большой двуспальной кроватью

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 3
  • Площадь: От 28 / 301 sq ft
  • Беспроводной Интернет в номере
  • Высокоскоростной Интернет
  • Возможность приготовления чая/кофе
  • Прямой телефон
  • Мини-бар

Номер Superior c 2 односпальными кроватями

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 2
  • Площадь: От 28 / 301 sq ft
  • Беспроводной Интернет в номере
  • Высокоскоростной Интернет
  • Возможность приготовления чая/кофе
  • Прямой телефон
  • Мини-бар

НОМЕР LUXURY, 1 большая двуспальная кровать

  • Максимальное количество гостей: 3
  • Площадь: От 32 / 344 sq ft

НОМЕР LUXURY С ДВУМЯ ОДНОСПАЛЬНЫМИ КРОВАТЯМИ, 2 односпальные кровати

  • Максимальное количество гостей: 2
  • Площадь: От 32 / 344 sq ft

Номер Classic для гостей с ограниченной подвижностью в двуспальной кроватью и душевой кабиной.

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 2
  • Площадь: От 26 / 280 sq ft

Номер Superior для гостей с ограниченной подвижностью, большой двуспальной кроватью и ванной.

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 2
  • Площадь: От 28 / 301 sq ft

НОМЕР LUXURY CLUB, доступ в клуб Millesime, 1 большая двуспальная кровать

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 3
  • Площадь: От 32 / 344 sq ft
  • Беспроводной Интернет в номере
  • Высокоскоростной Интернет
  • Возможность приготовления чая/кофе
  • Прямой телефон
  • Мини-бар
Номера

Наши бары и рестораны

LA BELLE EPOQUE

Тип кухни: Французская кухня

*CLOSED UNTIL FURTHER NOTICE* Experience Gourmet French cuisine with an Asian twist at the 3 AA Rosette awarded fine-dining restaurant. Express lunches, private dining and a Chef's Table are available.

меню (PDF)

Обед

06:00 - 10:30

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Ужин

18:00 - 22:00

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VIVRE - L'EXPERIENCE DES SAVEURS

Тип кухни: Тематическая кухня

*ЗАКРЫТО ДО ДАЛЬНЕЙШЕГО УВЕДОМЛЕНИЯ* Открытая кухня этого модного ресторана в Хитроу — настоящий театр международной кухни, где вам предложат деликатесы, блюда вок, гриль, пиццу и десерты.

меню (PDF)

Ужин

18:00 - 22:00

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TEA 5

Тип кухни: Кафе

*ЗАКРЫТО ДО ДАЛЬНЕЙШЕГО УВЕДОМЛЕНИЯ* Устраивайтесь поудобнее в нашем Tea Salon и выбирайте любой из 31 сортов чая со всего мира. Идеально для неформальной встречи или спокойного отдыха от суеты Хитроу.

меню (PDF) Коктейльное меню (PDF)

Обед

10:00 - 16:00

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Ужин

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LA BAR PARISIEN

Недоговорная фотография

Насладитесь роскошью, красотой и очарованием Парижа в шикарном баре Parisien. Самые популярные и классические коктейли, широкий выбор джинов, уникальные изысканные вина и шампанское.

меню (PDF)

Обед

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SPHERE BAR & LOUNGE

Недоговорная фотография

*ЗАКРЫТО ДО ДАЛЬНЕЙШЕГО УВЕДОМЛЕНИЯ* Впечатляющий исландский декор и камин дополняют оживленную атмосферу этого популярного бара и зоны отдыха в лондонском Хитроу. Здесь подают коктейли, вино, разливное пиво, закуски и другие типичные для паба блюда.

меню (PDF)

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Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 55

  • Максимальный размер: 1 309 м²

  • Максимальная вместимость: 1300 человек

  • Максимальная вместимость банкетного зала: 1000 человек

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Отзывы наших гостей о
Sofitel Лондон Хитроу

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.5/5

Отзывов: 44 534

tripadvisor

Рейтинг TripAdvisor 4.5/5

Отзывов: 15 233

2020 Сертификат качества TripAdvisor
Сертификат качества 2020

Exceeded expectations

Примечание: Tripadvisor 5.0/5

mchughnj Business - 13/04/2021 Реальные отзывы TripAdvisor

Great crew, helpful and knowledgeable from the go, particularly with the C-19 testing. The room was spotless I slept soundly for 10 hours. Express check out with my new C-19 certificate. Fantastic facility.

Dear mchughnj , Thank you very much for you kind word about your recent stay. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. I am also glad to read that you were satisfied by the quality of your bedroom, especially our Sofitel “MyBed” which you found to be most comfortable. One more time thank you for your recommendation and we cant wait to welcome you again in Sofitel London Heathrow. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

Attentive yet not imposing

Примечание: Tripadvisor 5.0/5

Gl0balFlter Business - 03/04/2021 Реальные отзывы TripAdvisor

Staff were attentive and obliging, with covid measures in place and limited housekeeping, Staff took time to check if anything was required without imposing on the privacy or rest afforded so well at the property. The only thing that let it down was the amount of time reception staff take with guests arranging Covid tests, perhaps this could take place away from the check-in or have a lane for guests without complex covid test requirements.

Dear Gl0balFlter, Thank you for sharing your observation with TripAdvisor community . It is wonderful to know that our team have gone above and beyond to make you feel safe and comfortable , customer service is our priority and I am glad this was reflected in your review. Thank you for your observation in regards to the check in process , we appreciate your feedback , we will do our best to improve our service offerings. One more time thank you for your time and we hope to welcome you again very soon. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

The worst five-star hotel I’ve ever stayed

Примечание: Tripadvisor 1.0/5

Babie C 11/03/2021 Реальные отзывы TripAdvisor

After a long haul journey, I have chosen to stay in Sofitel to have a good rest. The location is perfectly convenient as it is just inside the airport. The staff was nice; yes it’s a was because there was only one staff for everything. And here comes the “wonderful” experience :- First, there was no additional staff to help me carrying my luggages to the room. The one in the reception had to attend to requests of all guests. Second, when we stepped in our room, a whole lot of basic stuff were missing: slippers, bath robes, toothbrushes, toothpastes, comb, hairdryer, laundry bags, etc.. Third, the water pressure of the mixer tap on the bath was weak. Fourth, there was no room service for meals because the kitchen staff were off in the evening, even it was under national lockdown that guests could solely rely on room service for meals. Sixth, as a ALL Silver member, no welcome drinks or any other entitled benefits were provided. I could not believe that all these could happen in a five-star hotel. I thought I was staying in a three-star. Sofitel was a prestige brand that I had always wanted to try and I was so so so disappointed that it came out like this.

Dear Mr.HLCheung Thank you for taking the time to tell us about your experience at the Sofitel London Heathrow and I am sorry to learn that your stay was not of the standard expected. As a valued silver member, we are grateful for your continued loyalty to our brand and I am disappointed that you left the hotel feeling anything less than a valued guest. I can understand your frustration around the room amenities, unfortunately during current situation with Covid19 we have been advice to remove certain items and follow All Safe Accor rules as required. Due to the current situation our Hotel provides room service dinning option, unfortunately you have arrived after 11pm and menu at that time is reduced to the light meals. I can assure you that staff level is review daily to provide the best service for our valued guest. The shortcomings in our service which you experienced are isolated incidents and are not reflective of the high standard we strive to provide here at Sofitel London Heathrow. I hope we will have the opportunity to restore your faith in our hotel and for you to receive and experience our usual high Sofitel standards in the near future. We appreciate your feedback and we look forward to welcoming you back again in not too distant future. Kind regards, Ryan Nicholls - General Manager Sofitel London Heathrow

Fantastic stay and wonderful staff!

Примечание: Tripadvisor 5.0/5

Inspire222085 10/03/2021 Реальные отзывы TripAdvisor

Stayed with my partner and 10 month old son - the staff were amazing and the room was beautiful! Super clean and super comfortable bed... fantastic night sleep - would most definitely stay again! 10/10 from me

My Review

Примечание: Tripadvisor 4.0/5

145edward Business - 07/03/2021 Реальные отзывы TripAdvisor

Very nice stay staff friendly hotel clean Comfortable Food not bad Very convenient for travel very nice bed very comfortable bathroom nice like the Tv and shower very nice Air conditioner very good nice and quiet

Dear 145edward, Thank you so much for your great review. As the only luxury hotel in the Heathrow area we pride ourselves on offering the very best in service and accommodation, so I am delighted that this was reflected entirely throughout your stay with us. Thank you again for choosing the Sofitel London Heathrow, we look forward to welcoming you back in the near future. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

Все было прекрасно

Примечание: отзывы клиентов 5.0/5

Е. Деловые путешественники - 14/02/2021 Проверенные отзывы - ALL

Чисто, вежливый персонал, быстрый рум-сервис.

Уважаемый Yevgen P., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш, Urszula Jastrzebska Quality & Brand Manager H6…

Test an test for flight at T2

Примечание: Tripadvisor 4.0/5

Sfefanc Business - 14/02/2021 Реальные отзывы TripAdvisor

Good stay for testing facility with a toddler when emigrating. Food selection not at usual sofitel standards - no rows or slippers in room. Magnifique breakfast not at usual standard due to in room restrictions. Booked a taxi to T2 for 20£ with millennium as suggested with 8 bags and a child. Arrived at T2 drop off and was then told it was 40£ for a 5 minute transfer at 7am !! Was then threatened by the driver who claimed £40 was the rate - completely untrue and seems to be a scam for tourists.

Dear Sfefanc, We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. I am pleased to learn that we could offer you a comfortable stay with aTest and Rest package . I am dissapointed when I read about the lack of communication regarding the Taxi price. A Taxi to Terminal 2 cost £20 for a standard car but if you are traveling with lots of luggage you have to book a MPV car and the cost is £40. I do hope this isolated incident has not deterred you from staying with us again. Should you be returning to our hotel please contact Urszula Quality & Brand Manager on H6214-QM@sofitel.com directly so that she may oversee your stay personally and ensure you a comfortable experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

Fantastic service

Примечание: Tripadvisor 5.0/5

Sightseer793492 Business - 14/02/2021 Реальные отзывы TripAdvisor

I stayed at the Sofitel London Heathrow hotel for a period of 2 days prior to returning to work. I stayed at the hotel as i was also able to get a PCR test prior to travel. The service was excellent throughout, good food and timely service. In particular the security manager was extremely supportive helping me with documentation i required scanned and printed. I will certainly use this hotel again for all travel through Heathrow.

Dear Sightseer793492, Thank you for taking the time to tell us about your experience at the Sofitel London Heathrow. One of our main priorities is to help our guests ,so it is a delight to read of your most recent experience. Your feedback will be shared with all Sofitel Ambassadors, and will strive as a great example to encourage us to continue to give the service we strive to.Thank you for your kind feedback, and we hope to see you again very soon. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

Very Impressed

Примечание: Tripadvisor 5.0/5

Tarot for H Business - 03/02/2021 Реальные отзывы TripAdvisor

We did the 'Test and Rest' package, everything went very well. All the employees we encountered, from the receptionists to the person on the end of the phone re: room service, were friendly and efficient. They clearly have a great team of on-the-ball people who pay attention to the details which makes all the difference. We ordered continental breakfast and we were pleased with the amount and quality of the food and drink we received. The room was very comfortable with a bath and separate shower. Everything was spotlessly clean. Overall I was very impressed. Highly recommend this hotel and this package. Just walking distance to check in at Terminal 5 which was perfect.

Dear Jill B , Thank you very much for your kind words. Such great comments are a delight to read. I am delighted that you found all our ambassadors were helpful and courteous and also equally pleased that you found our location most convenient. Thank you for your kind feedback, we hope to welcome you back to the Sofitel London Heathrow in the near future. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

Layover

Примечание: Tripadvisor 5.0/5

jamesfD325PO 21/01/2021 Реальные отзывы TripAdvisor

Beautiful hotel with great airport access although i did find finding the hotel from the terminal a little difficult to start with. Friendly team. Room was very excellent just a shame that all the amenities were closed due to Covid. I was also upgraded free of charge to a larger room which was greatly appreciated.

Dear jamesfD325PO, Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to learn you had a good stay with us at Sofitel London Heathrow. I am also glad to read that you were satisfied by the quality of your bedroom, I appreciate your feedback in regards of the signage at the Heathrow Airport but due to the Heathrow rules we have restricted numbers of signage that we are allowed to provide .. I would like to thank you for your kind feedback and we look forward to welcoming you back for another stay very soon. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

Rest and Test

Примечание: Tripadvisor 5.0/5

H2440ZYsam 13/01/2021 Реальные отзывы TripAdvisor

The perfect package if you require a Covid test before flying. Perfect position, at terminal 5 in very close walking distance. Stunning hotel, professional staff - nothing was too much trouble. Breakfast was served in the room but delightful !!! Check out is only at 12H00 which is a very convenient time - though late check out options are available. No fuss no stress - I would most certainly do this again!!!

Dear H2440ZY, Thank you for taking the time to share your feedback following your recent stay at Sofitel London Heathrow. Although we are an airport property, we are also the only luxury hotel in the Heathrow area so our aim is to provide our guests with the best in service and accommodations - it is a pleasure to see this was reflected during your stay. Thank you again for your recommendation, we hope to welcome you back in the future. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

"Test and "Rest" is the way to go!

Примечание: Tripadvisor 5.0/5

Voyager782728 13/01/2021 Реальные отзывы TripAdvisor

Excellent hotel in many ways, but if you're trying to get a quick turnaround on a PCR covid test for travel, this place is perfect - results were very quick using the app. Made for a stress-free and restful trip back home from the UK. Comfortable bed, great bathtub with TV, and loved the evening drinks and canapes delivered to our door in the evening (may have been an upgrade, but it was so such a nice surprise). Limited facilities due to covid, but room service was better than expected as well.

Dear Voyager782728, Thank you very much for your kind words. Such great comments are a delight to read. It is a pleasure to read that you appreciated our hotel location and the easy access to Terminal 5. I am glad that our hotel facilities met your expectations and that you particularly enjoyed your dining experience and the service provided by our Ambassadors. We appreciate your feedback and we look forward to welcoming you back in the near future. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

Great airport hotel

Примечание: Tripadvisor 5.0/5

UKTourabc2019 Business - 12/01/2021 Реальные отзывы TripAdvisor

Ideal for an overnight in Heathrow. Close, with excellent COVID-secure measures. Helpful and friendly staff at check in and throughout our stay. The room was clean and quiet with a very comfy bed. Had a good nights sleep and woke up fresh for our long-haul flight.

Dear UKTourabc2019, Thank you for taking the time to share your experience with us. I am very pleased to learn that you had an enjoyable experience and relaxing stay during these difficult times of COVID-19. Thank you for your time, we appreciate your feedback and we look forward to welcoming you back in the not too distant future. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

Ideal for travelling from T5

Примечание: Tripadvisor 4.0/5

Zoe S 11/01/2021 Реальные отзывы TripAdvisor

The hotel is well appointed and exceptionally easy to then fly from T5. Rooms seem spacious & comfortable and classic chain hotel format. Could have a few more amenities and luxuries to justify the price. Obviously due to Covid there is no bar/restaurant and room service only but that was very good. However, check in was very slow, had to queue for a long time and that needs to be improved. Overall, it's what you expect from a chain hotel but nothing outstanding.

Dear Zoe S, Thank you for taking the time to tell us about your experience at the Sofitel London Heathrow. We are disappointed to read that we did not meet entirely your expectations. I have shared your comment with Cristina Front Office Manager to review check in process , but with Covid19 restriction our ambassadors spend more time with the guest to explain rules and respond to all the guest questions. I hope we will have the opportunity to restore your faith in our hotel and for you to receive and experience our usual high Sofitel standards in the near future. We appreciate your feedback and we look forward to welcoming you back again in not too distant future. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

Over the top

Примечание: Tripadvisor 5.0/5

Ghislaine B 11/01/2021 Реальные отзывы TripAdvisor

Over the top...in this difficult time this hotel does everything possible to feel like at home. From the checking to the checkout all the employees are doing there best to make you please. Even during the lock down they deliver a excellent food to your room. Thank you for everything.

STAY AT SOFITEL

Примечание: Tripadvisor 5.0/5

bobmila 10/01/2021 Реальные отзывы TripAdvisor

Overall, an excellent stay. The staff was first rate, the room was comfortable, Staff went out of their way to handle everything in the midst of the COVID pandemjc. I wish I was aware - before I arrived - of the ability to get my predeparture COVID test at the hotel. But that is the only issue I had.

Dear bobmile, We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. I am very pleased to learn that you had an enjoyable experience and relaxing stay during these difficult times of COVID-19. We hope to see you again in the near future. Kind Regards Ryan Nicholls – General Manager Sofitel London Heathrow

COMFORT AND SAFETY

Примечание: Tripadvisor 5.0/5

trishstood 08/01/2021 Реальные отзывы TripAdvisor

My recent stay of two nights pre-flight. Wonderful service as always, every effort made to ensure a safe stay during the unfortunate sanctions in place due to the Covid restrictions .Added bonus of a pre-flight PCR check overnight receiving results promptly by email in the morning, printed at reception on request

Dear trishstood, Thank you for your kind review following your recent stay here at Sofitel London Heathrow. It is a pleasure to know you had a wonderful stay with us. I am very pleased we could offered you an enjoyable experience and relaxing stay during these difficult times of COVID-19. We look forward to welcoming you back in the near future. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

A REALLY GOOD AIRPORT HOTEL

Примечание: Tripadvisor 5.0/5

JAMES L 31/12/2020 Реальные отзывы TripAdvisor

I have regularly stayed in Accor Hotels but mainly in France. We stayed here outbound to Madeira on the 19th December and first experienced the Covid measures put in place by the hotel which are excellent. The rooms are very comfortable but it took us a while to get used to the high tech lighting switches. We were glad the room was equipped with a quality kettle as we English do like our cup of tea and this was very useful as at 0300 hours we got up very early to catch our flight at 0620. Breakfast wasn't possible at this ungodly hour but it was the first time we have breakfasted on a Marks and Spencer sandwich bought in Terminal 5 the previous day. We also stayed here on our return being unable to travel home on arrival from Madeira. Room service was great with the restaurants being closed and I really enjoyed my Ribeye Steak and gorgeous French Fries. The hotel kindly organised their own car to take us back to the worst NCP Car Park I have ever parked in at Terminal 2 Flightpath and the driver Jason was very kind in the way he looked after us, even loading our luggage into our frozen Touran. This is a great hotel with a level of friendly service not normally associated with a cold airport hotel and I could stay here for a holiday in better times. Being 74 years old however I could have done with a shower matt since the shower floor is very slippy.

Dear James L, We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind words about our service , I am very proud that this has been recognised by you. Customer service is our priority , and we are trying our best to recognize guest needs and make sure they return for another great stay. I would like to thank you for your recommendation and we look forward to welcoming you back for another stay very soon. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

Another great stay with Sofitel

Примечание: Tripadvisor 5.0/5

529geraldf 28/12/2020 Реальные отзывы TripAdvisor

Having arrived back into the UK from an almost Covid free Madeira, with the current Covid issues my wife and I were anxious to ensure that we had the minimum of contact prior to our journey back to York. We therefore checked in online and our room key was ready for us upon our arrival so contact with other people was kept to the minimum. With the in room service for breakfast we managed to get on our way back to York with the minimum of contact. The Concierge service and breakfast was very good and very much apprecxiated.

Short Stay

Примечание: Tripadvisor 5.0/5

stevek1948 26/12/2020 Реальные отзывы TripAdvisor

Stayed two nights, had Covid test then our flight was cancelled! Still, we enjoyed relaxing in the hotel and the staff were very friendly and helpful. Perfect location if travelling from terminal 5 at Heathrow

Dear stevek1948, Thank you for your kind review following your recent stay here at Sofitel London Heathrow. I am very pleased to learn that you had an enjoyable experience and relaxing stay with us. Thank you for your kind feedback, and we hope to see you again very soon. Yours Sincerely, Ryan Nicholls – General Manager Sofitel London Heathrow

Последние отзывы: 20

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