Ibis budget Лондон Хитроу Централ 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 679

Гарантия
лучшей цены
Ibis budget Лондон Хитроу Централ - Image 1
Ibis budget Лондон Хитроу Централ - Image 2
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Ibis budget Лондон Хитроу Централ - Image 4
700 Bath Road, Hertz House, Крэнфорд, TW5 9TW ХАУНСЛОУ, Великобритания

Описание

Особенности отеля

  • Отель Хитроу с горячим завтраком «шведский стол», баром и рестораном

  • Платная автостоянка с видеонаблюдением

  • Пакеты Park, Sleep & Fly доступны на 4, 8 и 15 дней

  • Современные номера с звукоизоляцией и бесплатным Wi-Fi рядом с общественным транспортом.

  • Отель с шаттлом рядом с терминалами 2 и 3 аэропорта Хитроу

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Расположение отеля

Ibis budget Лондон Хитроу Централ

700 Bath Road, Hertz House, Крэнфорд
TW5 9TW ХАУНСЛОУ
Великобритания

GPS:51.478954, -0.409147

Телефон

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

Restaurant

Выбирайте из меню нашего ресторана сытные и полезные блюда со всего мира и наслаждайтесь трапезой в конце напряженного дня. Благодаря окнам от пола до потолка в ресторане днем ​​светло, а вечером царит уютная и праздничная атмосфера.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 679

Рейтинг TripAdvisor  3.9/5  Отзывов: 3 041

Lovely team, great hotel.

Примечание: Tripadvisor 5.0/5

U9866GL Реальные отзывы TripAdvisor

Rooms are nice,but not perfect . Fast check in. Breakfast was wonderful, with variety of coffee and juice, breads and hot food, nice atmosphere, young boys working hard to keep place organized. 👏 Dinner time I was expecting better service but was good.

Beware! Paid for parking but still ended with a fine

Примечание: Tripadvisor 1.0/5

Gary S Реальные отзывы TripAdvisor

First time staying at the ibis and stayed for one night and paid for parking for 24 hours had an email confirmation that I’d paid for the hotel and parking. Arrived at hotel then checked in at reception told the receptionist I’d booked for one night and paid for parking when I booked hotel. So you can imagine my anger when 3 weeks later I had a parking fine for £100! Obviously I appealed the parking fine and sent evidence that I had paid for parking. But the parking fine was upheld saying I hadn’t followed the terms and conditions advertised in the area concerned. Why didn’t the receptionist tell me what I needed to do when I said I’d paid for parking when didn’t the confirmation email explain what you needed to to do to avoid getting a parking fine, because as far as I was concerned I’d paid the hotel for 24 hours parking!! I didn’t see any notices near to where I parked explaining what I needed to do. So if anyone wants to stay at this hotel be very careful not to be out of pocket like we are. Just like a recent persons review nothing but a parking scam 😡 On the positive side the hotel room was clean and tidy and in an excellent location for the airport.

Dear garysO4504RD, Thank you for bringing this matter to our attention. We’re very sorry to hear about your experience, and we agree that this fine does seem unusual. To help us investigate further, could you please email us at HB987 at accor.com with more details regarding the fine, including any supporting documents or reference numbers? We’re committed to investigating this promptly and appreciate your assistance in clarifying the situation. We look forward to hearing from you. Kind regards, B Vila Verde Assistant General Manager

Noisy but good hotel

Примечание: Tripadvisor 4.0/5

Madison M Реальные отзывы TripAdvisor

Very large room for one night. Clean room. Large hotel so it gets noisy. The air system or something in the ceiling was making constant clicking noise so can be rather annoying but not a huge deal. Breakfast was almost $20 which is expensive. Airport shuttle that is $9 so not bad.

Beware of parking scam!

Примечание: Tripadvisor 1.0/5

David T Friends getaway - Реальные отзывы TripAdvisor

Beware of the parking scam. This hotel is badly organised and has a third party parking company running the car park. I visited in August 2024 and I'm still getting threatening letters to pay hundreds of pounds for parking. Apparently, you need to pay for parking immediately, or you will receive a fine. This is not possible when checking in at busy times as the reception is chaos, big ques, and rude, untrained staff. Please pay a few extra pounds to stay somewhere else + the area is dodgy, with lots of men hanging around the hotel all night

Dear David, Thank you for taking the time to share your experience, and I’m truly sorry to hear about the distress you've encountered following your stay with us. We understand how frustrating and upsetting parking fines can be, especially when you're simply trying to enjoy your trip. Our car park is indeed managed by a third-party provider, and while there are signs throughout the premises advising guests to register their vehicles upon arrival, we recognize that during busy times, this process may not be as smooth as it should be. We sincerely apologize for any confusion or delays you experienced at reception. We are currently reviewing our check-in procedures to improve efficiency during peak times and ensure that all guests are clearly informed about parking requirements right away. We're also very sorry to hear that you felt uncomfortable with the surroundings. Guest safety and comfort are extremely important to us, and your feedback has been noted for further review and action. If you are still receiving letters from the parking company, please feel free to reach out directly to the hotel with your reservation details, and we will do our best to assist in communicating with the provider. Thank you again for your feedback, and we do hope you’ll consider giving us another opportunity in the future. Kind Regards, Winnie Noronha, Front Office Manager

Basic quality for the price

Примечание: Tripadvisor 3.0/5

Traveller20333 Реальные отзывы TripAdvisor

Had to stay here due to the Heathrow fire due to the inflated prices due to hotels cashing in through greed on people's misery! The bedroom was fine, creaky and you could hear noise from other rooms and the corridor easily but fortunately other guests settled down quite early and I got a good night sleep as the bed was comfortable. Bathroom was small but did the job however the fan couldn't be switched off and the noise was annoying. Very basic rooms, was clearly a Travelodge before based on the fixtures and fittings. Reception staff were friendly during check in and explained the hotel facilities. I did not dine here so can not comment. I echo other reviewers comments about there being people hanging around on the ground floor, it made it feel quite sketchy so I wouldn't return as they need to manage that better and upgrade the rooms a bit.

Dear Traveller20333, Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay with us was under less-than-ideal circumstances, and we understand how stressful that situation must have been. We’re glad to know you found the bed comfortable and that you had a good night’s rest, and we appreciate your kind words about our reception team — we’ll be sure to pass those along. We regret that the noise from the fan and surrounding areas impacted your comfort. We encourage all our guests to let us know of any issues during their stay so we can do our best to provide a prompt solution. Regarding the atmosphere in the public areas, your comments have been noted, and we’re actively working to ensure all guests feel safe and comfortable throughout the property. As for the room furnishings, we are exploring updates to improve the overall guest experience. Thank you again for your review and insights. We hope to have the opportunity to welcome you back under better circumstances in the future. Kind Regards, Winnie Noronha, Front Office Manager

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Другие интернет-пользователи оценили наш отель

  • 2 039 Отзывов 8.8/10 Расположение
  • 2 594 Отзывов 6.6/10 Номер
  • 2 151 Отзывов 7.7/10 Сервис
  • 53 Отзывов 8/10 Интернет
  • 1 312 Отзывов 7/10 Чистота
  • 985 Отзывов 7.4/10 Соотношение цены и качества
  • 855 Отзывов 2.7/10 Удобства
  • 646 Отзывов 6.9/10 Завтрак

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