Ibis budget Лондон Хитроу Централ 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 598

Гарантия
лучшей цены
Ibis budget Лондон Хитроу Централ - Image 1
Ibis budget Лондон Хитроу Централ - Image 2
Ibis budget Лондон Хитроу Централ - Image 3
Ibis budget Лондон Хитроу Централ - Image 4
700 Bath Road, Hertz House, Крэнфорд, TW5 9TW ХАУНСЛОУ, Великобритания

Описание

Особенности отеля

  • Автобус-шатл до терминала Хитроу T2

  • Доступны семейные номера

  • Стоимость автостоянки для гостей отеля: 13 GBP (30 GBP за автобус) в сутки.

  • 30 minutes away from Thorpe Park

  • Рядом с центром Лондона и Виндзором

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Расположение отеля

Ibis budget Лондон Хитроу Централ

700 Bath Road, Hertz House, Крэнфорд
TW5 9TW ХАУНСЛОУ
Великобритания

GPS:51.478954, -0.409147

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

Restaurant

В гостиничном ресторане вам предложат завтрак и вкусный ужин.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 598

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 992

Horrible, disgusting and cheap

Примечание: Tripadvisor 1.0/5

lilpiggy99 Реальные отзывы TripAdvisor

Awful, pictures are not a true reflection of this cheap "budget" hotel. One elevator holds 2 people and 6 pieces of luggage. The "free" meal from the airline was noodles, red sauce, lettuce, beans, and chocolate cake. No toiletries were provided. smallest rooms ever. The restaurant had two people working and was packed even after 9 pm, and refused to make more food.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry that your stay did not fully meet your expectations. We understand that the elevator capacity can be a concern, especially when traveling with multiple pieces of luggage. Our aim is to provide a comfortable and convenient stay for all our guests, and we apologize if we fell short in this regard. Regarding the meal provided, we strive to offer a variety of options to cater to different tastes and we regret that the selection did not meet your satisfaction. We appreciate your comments on the amenities in our rooms. While we aim to maintain a budget-friendly option for travelers, we understand the importance of having certain comforts available. We also acknowledge that our restaurant can experience busy periods, and we're sorry for any inconvenience you encountered due to service delays. Our team works hard to serve all our guests promptly, and we regret if we did not achieve this during your visit. Finally, we are situated conveniently close to Heathrow Airport, offering easy access to airport terminals via our shuttle service, and we are just a short journey away from Central London's attractions. Our location is designed to provide an ideal base for travelers seeking both convenience and comfort. We hope we can welcome you back in the future. Kind regards, Miera Silveira Customer Service Agent

Poor low end motel

Примечание: Tripadvisor 2.0/5

zakia633 Семьи - Реальные отзывы TripAdvisor

Overall all low quality, it’s like sleeping in a school dorm. Washroom sink backed up, one of two elevators not working which caused a lot of delays for people checking in. Carpet looked grimy. On the other hand bed was good, room was generally clean. Booked a family suite and beds and pillows were comfortable.

Dear Zakia, Thank you for taking the time to share your review. We are pleased that you found the beds and pillows in our family suite to your liking, and that the overall cleanliness of your room was up to standard. We are sorry that your stay did not fully meet your expectations. We understand that an operational elevator is essential and we are looking into the delay you experienced. Our team is also addressing the issue with the washroom sink promptly. The upkeep of our facilities is a priority for us, and we regret that the condition of the carpet did not reflect our high standards. Nonetheless, we are delighted that the comfort of our rooms provided you with a good night's sleep. Our hotel is committed to delivering a budget-friendly stay without compromising on the essential comforts, such as a clean and comfortable sleeping environment. We hope to be able to welcome you back for an improved stay. Kind regards, Manisha Costa Guest service agent

A good option

Примечание: Tripadvisor 4.0/5

plc1976 Solo travel - Реальные отзывы TripAdvisor

It’s OK, although now branded Ibis Budget the legacy of Travelodge is still very apparent. Friendly reception staff, totally disinterested restaurant/bar staff. There are only two lifts which is not great at the best of times but currently only one works so queuing and waiting part of the experience. Beds are comfortable and room decor nice enough.

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are pleased that you found our reception staff to be friendly and that our comfortable beds and pleasant room décor contributed to a positive experience during your stay. Our team takes great pride in providing a welcoming atmosphere and ensuring that our rooms offer a restful retreat for our guests. However, we apologize for certain aspects of your stay falling short of your expectations. We understand that having fully functional lifts is important for the convenience of our guests, and we are working diligently to address this as quickly as possible. We regret that you did not receive the engaging service that we aim to provide in our restaurant and bar. Our staff is usually known for their attentiveness and we are sorry that this was not your experience. We will follow up on your comments to ensure our usual high standards going forward. Nonetheless, it is wonderful to hear that you appreciated the convenience of our location, offering easy access to Heathrow Airport and Central London. Our hotel strives to provide a peaceful night's sleep to travelers and we're glad that you could benefit from this during your stay. We hope to welcome you back in the near future. Kind regards, Manisha Costa Guest service agent

Charged twice for the same stay, after 6 months, not refunding back my money!! Avoid!!!

Примечание: Tripadvisor 1.0/5

Aga M Реальные отзывы TripAdvisor

This is the worst hotel I stayed in. I paid for my stay successfuly at th checkout in December 2023 but hotel charged me agin for the same stay in June 2024 (240 GBP). It's been almost a month and I haven't received my money back. Hotel is not responding to my emails and blames it on 3rd party card processing company. Poor communication, poor custoimer service, avoid!!!!

Dear Agam, Thank you for taking the time to share your review. We are truly sorry to hear about the billing discrepancy and the frustration it has caused. Our aim is to provide a smooth and transparent payment process, and we regret any inconvenience you have experienced. We understand the importance of addressing such concerns promptly and are looking into this issue as a matter of urgency to rectify the situation. Kind regards, Manisha Costa Guest service agent

Last visit to the hotels we where disappointed by the lift out of order

Примечание: Tripadvisor 3.0/5

McashBCAc Couples - Реальные отзывы TripAdvisor

Use this hotel knowing that the lifts will not work, it will be very busy, and you need to to order in food if you want any thing tasting as most bar meals are ready band but lots of food good locally so jusy go oo and buy something they fancy and all will be luch

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are delighted that you found the local food options to your liking, offering a variety of choices to suit different tastes. We apologize for any inconvenience caused by the lift being out of service during your stay. We understand how important it is to have all our facilities in working order and always aim to resolve such issues promptly. Additionally, we regret to hear that our bar meals did not meet your expectations. Our on-site restaurant strives to offer a diverse menu to accommodate our guests' preferences, and we value your feedback as it helps us improve. Our hotel is conveniently located close to Heathrow Airport with a shuttle service available, making it an ideal choice for travellers. We also boast a variety of amenities, such as 24-hour reception and daily housekeeping, to ensure a comfortable stay We hope to welcome you back in the near future. Kind regards, Manisha Costa Guest service agent

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 722 Отзывов 8.6/10 Расположение
  • 2 396 Отзывов 6.2/10 Номер
  • 1 926 Отзывов 7.4/10 Сервис
  • 90 Отзывов 6.2/10 Интернет
  • 1 161 Отзывов 6.5/10 Чистота
  • 681 Отзывов 2.2/10 Удобства
  • 585 Отзывов 6.4/10 Завтрак
  • 570 Отзывов 5.1/10 Еда

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