イビス スタイルズ ロンドン ヒースロー エアポート 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 927 件のレビュー

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272 Bath Road, Harlington, HEATHROW, UB3 5AY ロンドン, イギリス

説明

ホテルのその他の情報

  • 153 creatively decorated bedroom's available

  • Car Park is available on site for £14.00 per night.

  • Westcombe restaurant serves a choice of bistro cuisine

  • Bio-Grad DiagnosticsによるCovid-19のPCR検査を敷地内のクリニックで実施しています。毎日14時15分から18時15分まで対応

  • ibis Styles London Heathrow Airport offers easy access to magnetic local attractions

当ホテルの客室

ホテル所在地

イビス スタイルズ ロンドン ヒースロー エアポート

272 Bath Road, Harlington, HEATHROW
UB3 5AY ロンドン
イギリス

GPS:51.481458, -0.448434

電話番号
ファックス +44 20 3862 7690

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

WESTCOMBE RESTAURANT

Welcome to the Westcombe Bistro where international cuisine and a relaxed, cosy atmosphere are the orders of the day. Open from early morning well into the evening, join us for light lunches, afternoon tea and lazy à la carte dinners.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  927 件のレビュー

トリップアドバイザーの評価  4.0/5  1,255 件のレビュー

Room cold

トリップアドバイザーの評価 3.0/5

railwayman2022 Couples - トリップアドバイザー認証口コミ

Stayed for one night,as we had an early morning flight, staff were friendly and attentive and the hotel is comfortable, we found the room very cold, and struggled to get the heating to work, so it made it an uncomfortable stay, we ate in the restaurant, which was lovely, and the staff there were very helpful, one or two nights would be the most I would want to spend there, especially in the winter.

Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that you found our staff friendly and attentive, and that you enjoyed the restaurant. We apologise for the issue with the room temperature, and we completely understand how uncomfortable that can be, especially during the winter months. We will certainly look into the heating system to ensure it’s working properly. We appreciate your comments and hope to have the opportunity to welcome you back for a more comfortable stay in the future. Warm regards, Hotel Management IBIS Styles London Heathrow

One good night

トリップアドバイザーの評価 5.0/5

Sara O Solo travel - トリップアドバイザー認証口コミ

My stay at the hotel was just for one night. The room was clean, well-maintained, and spacious. Soap and shampoo were provided in the bathroom (it’s a pity there was no toothpaste or toothbrushes). The room was quiet, and the reception staff were friendly. Only 15 minutes by bus from the airport (Terminal 5). I didn’t use the breakfast service.

Dear Guest, Thank you for sharing your experience. We are delighted to hear that you had a pleasant one-night stay and that you found the room clean, spacious, and quiet. We are also glad that our reception staff made a positive impression. We appreciate your feedback about the toiletries and will consider adding toothpaste and toothbrushes to our offerings for the convenience of future guests. We hope to welcome you back soon for another enjoyable stay. Warm Regards, Hotel Management IBIS Styles London Heathrow

Let down badly

トリップアドバイザーの評価 2.0/5

Y7068YNnickh Solo travel - トリップアドバイザー認証口コミ

So the hotel it’s self isn’t too bad, does the job and in good location, friendly check in clean room etc. but sadly as much as the hotel have focused on making the rooms sound proof from the airport, it’s completely undone with the fact the walls between rooms are paper thin. The fact you can hear the next door room use the toilet and cough etc and the then awful night sleep that went with it completely undid any positives. I wouldn’t stay again sadly.

Dear Guest, Thank you for taking the time to share your thoughts with us. We are pleased to hear you found our location convenient, and that our check-in process and room cleanliness met your expectations. However, we deeply regret that your experience was impacted by noise from neighbouring rooms. We understand how important a restful night’s sleep is, and we sincerely apologize for the disturbances you encountered. Please be assured that your feedback has been shared with our team to explore solutions to improve soundproofing between rooms. We appreciate your comments and hope to have the opportunity to provide you with a more comfortable stay in the future. Warm Regards Management Team, IBIS Styles London Heathrow

Okay for the price

トリップアドバイザーの評価 4.0/5

Rebecca T Couples - トリップアドバイザー認証口コミ

Smooth check-in process. Rooms are a decent size. Unfortunately though, the shower wasn’t great and the bed was rock hard - not bad for a night, but not sure our backs would thank us if we stayed any longer! Breakfast buffet was nice. Didn’t have an evening meal so cannot comment on that - we ended up going to the Greene King pub over the road, which I would highly recommend for some lovely well priced food and drinks. Overall, a nice stay.

Dear Guest, Thank you for your feedback. We are glad to hear that you found the check-in process smooth, enjoyed the room size, and had a pleasant breakfast experience. We regret that the shower and bed did not fully meet your comfort expectations. Your comments are valuable, and we will review these areas to ensure we provide a more comfortable experience for future guests. We hope to welcome you again for another stay. Warm Regards, Management Team, IBIS Styles London Heathrow

Unknown Payment

トリップアドバイザーの評価 3.0/5

Micheal G トリップアドバイザー認証口コミ

Stayed at this hotel as was going on holiday the next day via Heathrow. When I got my bank statement, I noticed 2 payments had come out - one I recognised, one I didn't. I emailed the hotel to see if they could tell me what the payments were for (I couldn't get through on the phone to speak with anyone!). I had a read receipt for my e-mail, but didn't get a reply. I sent a second e-mail a couple of weeks later, still no response. I've had a look at the Ibis website, but there doesn't seem to be any contact details for Customer Services.

Dear Guest, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you have encountered regarding the double payment and the lack of response to your emails. This is certainly not the level of service we aim to provide. Please email us your bank statement at H9714-RE@accor.com. Kindly provide your booking details, and we will investigate the charges and get back to you as soon as possible. We deeply regret the lack of communication and appreciate your patience as we resolve this issue. Warm Regards, Management Team, IBIS Styles London Heathrow

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。