イビススタイルズ ロンドン イーリング 3.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,191 件のレビュー

イビススタイルズ ロンドン イーリング - Image 1
イビススタイルズ ロンドン イーリング - Image 2
イビススタイルズ ロンドン イーリング - Image 3
イビススタイルズ ロンドン イーリング - Image 4

説明

ホテルのその他の情報

  • ** 映画をテーマにしたユニークなホテルで、あちらこちらに小道具やポスターの装飾を取り入れています。

  • **イーリングブロードウェイ駅が徒歩圏内にあり、ヒースロー空港や市内へのアクセスも便利です。

  • ** フェスティバルに十分な緑のスペースを備え、夏に最適です。イーリングコメディフェスティバル、ブルース

  • ** お子様向けのホテル、敷地内に*お子様用のプレイグラウンドがあります。ペット同伴可 (追加料金あり)

  • We are Cashless. By decreasing cash transactions, we can effectively streamline our operation

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover

ホテル所在地

イビススタイルズ ロンドン イーリング

32-38 Uxbridge Road, Ealing, Ealing
W52BS ロンドン
イギリス

GPS:51.5127, -0.3122

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

CAFE

Our urban-chic restaurant is open from noon until well into the evening, offering up a tempting, diverse menu of international dishes. We like to invest in our community, so ingredients are sourced from leading local suppliers where possible.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,191 件のレビュー

トリップアドバイザーの評価  4.0/5  315 件のレビュー

2024エクセレンス認証

好立地

お客さまの声 4.0/5

匿名 ビジネス - 確認済みレビュー すべて

ベットも心地よく眠れました。

Dear Guest, Thank you for your positive review. We are delighted to hear that you found our location convenient and had a comfortable sleep in our cozy beds. Your satisfaction is our priority, and we look forward to welcoming you back soon. Warm regards, Carlo Soncin, Assistant General Manager

Liked the rooms but..

トリップアドバイザーの評価 2.0/5

reinaldoputraa トリップアドバイザー認証口コミ

We stayed for 3 nights with the family here and the location is just ideal. It has close proximity to Ealing Broadway Station and various eateries around the area. The rooms were spacious and immaculate, the "movie set" theme throughout the hotel was unique and fit in with the Ibis Styles concept. We slept well due to the well-soundproofed building. However, I felt that the staff interaction was a bit cold and not welcoming. There was no engagement and any effort to have meaningful conversation. We did not get asked upon arrival and departure if we enjoyed London nor our stay. I am an ALL Gold member and upon check-in, I was not informed about the welcome drink. I had to ask and only then I was explained. I had a preference of higher floor rooms (which I was lucky to be allocated in high floor rooms every time I stay in Accor properties), but I was assigned in the second floor for this stay. I accepted this considering we had two rooms and maybe they did not have two rooms adjacent in the higher floor. This is not an issue but reflecting on the previous point about staff interaction, this would be best to be communicated. Overall, we did enjoy our rooms but we did not feel warm and welcomed. I read through the reviews just before writing this review and found that the staff actually got quite a lot of compliments. Maybe it was just a bad day at the office for me?

Dear Reinaldo, Thank you for taking the time to share your review and your comments about your stay at Ibis Styles London Ealing. We truly appreciate the feedback you shared about our hotel and your experience. We regret to hear that the welcome you received by our staff was not up to the expectations. We always aim to provide the highest standards of customer service, and we'll use your feedback to reinforce the training to our team. We hope to have you back at Ibis Styles London Ealing again in the future, with the promise to make your experience a memorable one. Kindest regards C Soncin, Assistant General Manager

施設は快適だが、サービスには疑問が残った

お客さまの声 3.5/5

ユウコ 一人 - 確認済みレビュー すべて

3泊しましたが、初日にどこからか断続的な機械音が聞こえたので、レセプションに相談しましたが、満室と言われ部屋を変えてもらえませんでした。翌朝、たまたま部屋の前を通りかかったスタッフに騒音について尋ねたら、隣の部屋のドアを開けながら「ここはランドリールームなので、ここから音がすると思う。部屋を変えてもらった方がよい」と言われました。チェックイン時のレセプションスタッフは知っていたのではないでしょうか。3泊滞在するゲストに与える部屋なのか疑問でした。翌朝、別のレセプションスタッフが部屋を交換してくれましたが、再度パッキングしたり大変でした。そもそもランドリールームの隣に、ゲストルームがあるのはいかがなものかと思いました。部屋を交換した後は、静かでよかったです。 また、朝食時、他のゲストにはルームNoを聞かないのに、私にだけ質問され、少し不快な気持ちになりました。アジア人だからですかね? 施設は比較的新しくおしゃれで、清潔に保たれていますし、概ね居心地はよかったです。ただし、スタッフの質にバラツキがあり、またフレンドリーな雰囲気がなく(夜のチェックイン時のスタッフは笑顔もなかった)、少し残念でした。もう少しホスピタリティがあったら良かったと思います。

YUKO M. Thank you for taking the time to tell us about your experience at the ibis Styles London Ealing. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gloria Granados Reservation Team Leader

My review

トリップアドバイザーの評価 5.0/5

ANDREWWESTALL Solo travel - トリップアドバイザー認証口コミ

The staff were friendly ahd very helpfull, and the hotel and my room was very clean and tidy. I would recomend this hotel to any of my family or friends.

Dear Andrew, Thank you for your kind review, we are glad to know that you enjoyed your stay with us. We hope to see you again soon! Best regards, Gloria Granados Reservation Team Leader

Excellent newly refurbed hotel in the heart of Ealing.

トリップアドバイザーの評価 4.0/5

Will D ファミリー - トリップアドバイザー認証口コミ

Excellent ibis styles property that punches above its weight for the brand. New rooms and lobby area are well appointed with excellent fixtures. Large bathrooms and spacious rooms with great aircon. Friendly bar staff with extensive menu of drinks and pub fare. Perfectly clean throughout. Well located in the heart of Ealing, but note that it’s about 10-15 minutes’ walk to Elizabeth line stations at both Ealing Broadway and West Ealing, so may feel far for those using it to get into town or Heathrow, though at the price point I would consider it again for this purpose. Beds could benefit from the ibis “sweet sleep” toppers, but weren’t terrible. All in all, I’m generally a bit skeptical of ibis styles properties for their inconsistency (sometimes they feel “better” than ibis and other times “cheaper”). But this one delivers!

Dear Will D, We very much appreciate your comments regarding your stay at the ibis Styles London Ealing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Gloria Granados Reservation Team Leader

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 828 件のレビュー 9.2/10 ロケーション
  • 1,071 件のレビュー 7.5/10 客室
  • 883 件のレビュー 8.6/10 サービス
  • 35 件のレビュー 7.8/10 インターネット
  • 595 件のレビュー 8/10 快適さ
  • 558 件のレビュー 8.7/10 清潔さ
  • 459 件のレビュー 5.5/10 朝食
  • 259 件のレビュー 9.4/10 雰囲気

Powered by Trustyou

周辺の他の施設

ロンドンのすべてのホテル