ソフィテルロンドンヒースロー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 14,823 件のレビュー

ソフィテルロンドンヒースロー - Image 1
ソフィテルロンドンヒースロー - Image 2
ソフィテルロンドンヒースロー - Image 3
ソフィテルロンドンヒースロー - Image 4

説明

ホテルのその他の情報

  • ヒースロー空港ターミナル 5 と直結した唯一のホテルです。屋根付き通路を通って 5 分の場所にあります。

  • エリザベス線でカナリー・ワーフまで直通。1時間以内にアクセスできます。

  • ヒースローで最大のボールルームを含む 45 室の専用ミーティングルームです。

  • 英国ビジネストラベラーによるベスト空港ホテル 2023 に選出

  • ロゼットを受賞したレストラン、ラ・ベル・エポックとヴィヴェレ

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover

ホテル所在地

ソフィテルロンドンヒースロー

Terminal 5, London Heathrow Airport
TW6 2GD ロンドン
イギリス

GPS:51.4735, -0.4915

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  14,823 件のレビュー

トリップアドバイザーの評価  4.5/5  20,050 件のレビュー

2024エクセレンス認証

Pleasant functionality undermined by one preposterous flaw.

トリップアドバイザーの評価 2.0/5

Dino B トリップアドバイザー認証口コミ

A seemingly perfectly pleasant and convenient hotel at Heathrow Terminal 5. I arrived at it extremely tired and just wanted to lie down, plug my phone in and browse... Nope. Two round socket 5amp light sockets at either side of the bed... One for each of the table lamps and two more for...? Trolling? Lolz? No actual sockets at all on that side of the room. Absolutely ridiculous.

Dear dinobW7824EN, Thank you for bringing your concerns to our attention. We sincerely apologise for any inconvenience you experienced during your stay. We have plans to begin renovations of the hotel in 2025, which we are very excited to bring our property to the desired standards our guests expect. Your feedback is important to us, and we are addressing the issue to ensure it doesn't happen again. Kind regards. Mohammed Serhan Hotel Manager

Amazing service

トリップアドバイザーの評価 5.0/5

ramin0e トリップアドバイザー認証口コミ

Great hotel and service I had the chance to be checked in several times by Aartee at reception, she is just amazing and very professional, I would love to wait more in the line and be checked in by her in the future I’m a frequent traveler for business and strongly recommend this hotel

Dear ramin0e, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Aartee, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

Great front desk experience at Sofitel Heathrow

トリップアドバイザーの評価 5.0/5

Nocelee ビジネス - トリップアドバイザー認証口コミ

I was spotted in a queue of people waiting to check in and was ushered to an available colleague who was swift with the my check in and made all of the hotel facilities make sense. I upgraded my room and it was handled quickly and easily with amazing professionalism and warmth. Aartee is a credit to the hotel.

Dear Nocelee, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Aartee, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

A great stay, and walked to check in

トリップアドバイザーの評価 5.0/5

534geoffa トリップアドバイザー認証口コミ

We were greeted upon arrival by the team, and served wonderfully by Rebecca. Our room was upgraded, and we had a King Sized bed in a very comfortable room. The bar was nice and relaxing, and the Vivre restaurant served great food. All of the staff were great. The next morning we walked the short distance to our BA check in process.

Dear 534geoffa, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty as well as your kind words about Rebecca, I am sure they will appreciate your feedback. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

Afternoon tea

トリップアドバイザーの評価 4.0/5

U1426JC_ トリップアドバイザー認証口コミ

Nice afternoon tea at club louge Macaron good taste and varieties of tea and coffee serving between 0300 pm to 0500 pm with cosy atmosphere and good service from the staff ชาที่นี่ใช้ ยี่ห้อJing กลิ่นหอม รสละมุน ตอนหกโมงเย็นจะมีอาหารคาวมาบริการ

Dear U1426JC_, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan. Hotel Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 4,885 件のレビュー 9.3/10 ロケーション
  • 9,179 件のレビュー 7.9/10 客室
  • 8,309 件のレビュー 8.1/10 サービス
  • 89 件のレビュー 4.9/10 インターネット
  • 2,219 件のレビュー 8/10 清潔さ
  • 1,972 件のレビュー 4.6/10 お値打ち度
  • 1,496 件のレビュー 8.4/10 朝食
  • 38 件のレビュー 2.1/10 プール

Powered by Trustyou

周辺の他の施設

ロンドンのすべてのホテル