Sofitel London Heathrow 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 15,342 件のレビュー

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Terminal 5, London Heathrow Airport, TW6 2GD ロンドン, イギリス

説明

ホテルのその他の情報

  • ヒースロー空港ターミナル 5 と直結した唯一のホテルです。屋根付き通路を通って 5 分の場所にあります。

  • エリザベス線でカナリー・ワーフまで直通。1時間以内にアクセスできます。

  • ヒースローで最大のボールルームを含む 45 室の専用ミーティングルームです。

  • 英国ビジネストラベラーによるベスト空港ホテル 2023 に選出

  • ロゼットを受賞したレストラン、ラ・ベル・エポックとヴィヴェレ

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ホテル所在地

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD ロンドン
イギリス

GPS:51.4735, -0.4915

電話番号
ファックス +44 20 8757 7701

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  15,342 件のレビュー

トリップアドバイザーの評価  4.6/5  22,065 件のレビュー

2025エクセレンス認証

Good But Not Perfect

トリップアドバイザーの評価 3.0/5

Peter M トリップアドバイザー認証口コミ

An upmarket, comfortable hotel that is adjacent to T5 at Heathrow. It has a lot going for it, but also it could do better. The starting point is the approach to the car park. On a dark, rainy night, the signposting was inadequate. Despite two pairs of eyes and GPS instructions, we missed it first time round and went through the bus/coach lanes. Even second time round, the signs were hard to see, and we weren’t the only cars backing up. Nothing much changed inside the complex, but we did eventually find our way into the car park. Inside the hotel, reception was busy and slow. There was a steady queue of people and only two receptionists. We had checked in on-line, but that did not speed up the process. Our room was comfortable and spacious. Minor grumbles: no charging points near the bed; no hot or cold labels on the bathroom sink taps; lighting controls that were a triumph of technology/design over function - fiddly to operate. We ate in the Sphere Bar where the staff were excellent, food good, wine over-priced - a bottle of Viognier at £40 which is probably a four times mark up. The walk from reception to T5 was longer than anticipated and brings you out at the parking level where we have previously left our car for valet parking. Could have stayed at an off airport hotel and had airport parking for less money and shorter walks.

Fabulous Service !

トリップアドバイザーの評価 5.0/5

Your T トリップアドバイザー認証口コミ

May I please thank you for your incredible service from Ivan (security manager) and checking staff on Tuesday Dec 16th. We admittedly arrived just a bit earlier than expected and were very kindly given the most fabulous room. I was hoping that the general manager is informed just how happy my wife and I were with our stay. We’ve stayed quite a lot over the past few years and always delighted. Absolutely wonderful ! Mr C King

Aartee - a real gem 💎

トリップアドバイザーの評価 5.0/5

L2140PNcarolines トリップアドバイザー認証口コミ

We arrived for a one night stay before our 35th Anniversary of our 1st Date trip to NYC. As we had already checked in online, we were directed to Aartee who said she had upgraded our room! We thanked her & said that was very kind as we were celebrating our anniversary. She then upgraded us again!!! Genuinely amazing customer experience! All the concierge team were fabulous too, as was our table host in the bar that evening. What an amazing, memorable start to our trip - thank you 😊

Certain aspects need a change but overall good.

トリップアドバイザーの評価 4.0/5

10chris02 トリップアドバイザー認証口コミ

We have stayed here several times and are likely to continue as the rooms are quite comfortable and offer everything you need for a short stay while its proximity to the terminal is a major plus. Having said that, a couple of things did surprise us this time - the bar and La Belle Epoque restaurant. The bar is beginning to look a bit shabby as a lot of the seating showed a lot of wear and tear and we are sure for some, sitting may not have been comfortable. It really needs sorting. With regards to La Belle Epoque, the food, wine and service was very good but we both felt it did not warrant the cost we had to pay. We also felt the high cost had impacted on the number of diners of which there were just a few with a resultant drop in the ambiance. When next at the hotel, we therefore feel we will eat in the other restaurant. We will however be using the hotel again.

Fantastic Service

トリップアドバイザーの評価 5.0/5

Mario D トリップアドバイザー認証口コミ

We had a fantastic with Kasheb on the Club M lounge, the service was flawless throughout the time we spent in the lounge and would definitely recommend to others!!

Dear Mario D, Thank you for sharing your praise for our Club Millésime lounge and the attentive service you received from our colleague. We are delighted that your time with us was seamless and worthy of recommendation. Your kind words reflect our commitment to gracious hospitality, and we will gladly share your compliments with the team. We look forward to welcoming you back on your next visit. Kind regards Mohammed Serhan Hotel Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。