イビスバジェットロンドンヒースローセントラル 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 613 件のレビュー

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700 バースロード, ヘルツハウス, クランフォード, TW5 9TW ハウンズロー, イギリス

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ホテルのその他の情報

  • ヒースロー T2 行きのシャトルバス

  • ファミリールームもございます。

  • 宿泊客用の駐車場は24時間13ポンド、大型車両用駐車場は24時間30ポンドです。

  • パーク、スリープ&フライパッケージは4日間、8日間、15日間があります

  • ロンドン中心部にもウィンザーにも近い立地

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ホテル所在地

イビスバジェットロンドンヒースローセントラル

700 バースロード, ヘルツハウス, クランフォード
TW5 9TW ハウンズロー
イギリス

GPS:51.478954, -0.409147

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

Restaurant

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  613 件のレビュー

トリップアドバイザーの評価  4.0/5  3,012 件のレビュー

Good Value

トリップアドバイザーの評価 3.0/5

Ronnie M トリップアドバイザー認証口コミ

Much better hotel than expected. Good room and good food. Only downside was the hot air heating system in room that was noisy and not very warm. Overall well worth it the hotel is ideal for the Heathrow airport for the price and will definitely return

Convenient hotel for Heathrow Airport

トリップアドバイザーの評価 5.0/5

Eurasiatraveller2014 Solo travel - トリップアドバイザー認証口コミ

This hotel is very conveniently-located for Heathrow Airport due to it being served by Hoppa Bus H2D from Terminals 2 & 3 and there is also a bus to and from Terminal 5. The cost is currently £6.80 one way or there are public transport buses you can take from the street too for under £2. I have stayed over the years in many Ibis budget hotels in various countries and found this one to be a cut above the rest. The receptionist kindly gave me a quiet room at the end of the corridor where I could hear next to no noise. The room was very clean and even included an iron and ironing board. Otherwise, there was a very comfortable double bed, a large TV, a kettle with tea/coffee-making facilities, aircon/heater with adjustable temperature, a shower inside a bath tub, plenty of towels and some shower gel and liquid soap. The hotel has a restaurant which serves a good buffet breakfast for £12.50. It's a shame the price isn't lower. However, the room was very economical at £42. I was very satisfied with this hotel and would stay here again.

Horrible reception and despicable manager that needs training in customer service

トリップアドバイザーの評価 1.0/5

Vacation615465 トリップアドバイザー認証口コミ

The hotel room was dull and lifeless without any character and the location was hard to reach and almost middle of nowhere. One of the most inconvenient locations you can be in the Heathrow area. The room remained cold as the temperature could not be set higher than 19 and the wi-fi connectivity was outrageously weak. However, what tops the experience is the unacceptable behavior of the Indian manager of the hotel. I reserved the hotel with a card and wanted to pay in cash since it was not mentioned in the reservation that they do not accept cash. Note that the reservation confirmation email did not mention the no cash policy. They claimed that this policy is on their website and apparently, they expect all guests to read that policy before checking in. The Indian manager threatened to cancel my reservation during my checkin around midnight today. This is highly unacceptable because I did not deny to pay by card but wanted to pay by cash and asked why the no cash policy is not mentioned in the reservation confirmation. Can Accor please arrange some customer service training for their uncooperative, ill-mannered and insolent manager at their earliest convenience? They do not show minimum courtesy to their guests. I have written a complaint to Accor as well so that some corrective actions are taken and will follow up on the same. Don't be fooled by the low rates that this hotel offers. You will understand why that is so if you interact with the reception. Avoid this hotel like plague!!

Nice hospitality and clean rooms

トリップアドバイザーの評価 5.0/5

Seaside42858506870 トリップアドバイザー認証口コミ

Clean rooms and tidy rooms, Harika, representative was so helpful that she planned my day for outing in central london from the hotel. Food is okay with minimal options in veg but butter croissant and chocolate milkshake was nice to have option if you visit.

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are truly glad that your experience at ibis budget London Heathrow Central was enjoyable. We are delighted that you appreciated the cleanliness of our rooms, our efficient service, and the culinary offerings at our on-site restaurant. It's great to hear that you enjoyed our butter croissants and found the chocolate milkshake to be a delightful treat. Our team, especially Harika, is pleased to have been able to assist in planning your excursions into Central London. We hope to welcome you back in the near future. Kind regards, Miera Silveira, Customer Service Agent.

Your property is not safe

トリップアドバイザーの評価 2.0/5

Juan R トリップアドバイザー認証口コミ

Stayed at the hotel after a missed flight. Woke up next day to catch my flight home and left my watch in the room. Returned to hotel after flight was cancelled due to broken plane. Had called to advise that I had left property in the room. Watch was missing. Checked into same room and room was clean no sign of watch. Watch was stolen or unreturned by housekeeper.

Dear Guest, Thank you for sharing your feedback. I’m very sorry to hear about the distress caused by the loss of your watch. Please be assured that we conducted a thorough investigation with our housekeeping team and the room was carefully checked. Unfortunately, we were unable to locate the watch and no items matching its description were found. Our team adheres to strict protocols for handling lost property and we regret that we could not retrieve your item on this occasion. We understand how frustrating this situation must be and we encourage you to reach out if there’s any further assistance we can provide. Thank you again for bringing this to our attention. Kind Regards, Winnie Noronha Front Office Manager

との提携 TripAdvisor

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周辺の他の施設

ハウンズローのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。