イビスバジェットロンドンヒースローセントラル 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 595 件のレビュー

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700 バースロード, ヘルツハウス, クランフォード, TW5 9TW ハウンズロー, イギリス

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ホテルのその他の情報

  • ヒースロー T2 行きのシャトルバス

  • ファミリールームもございます。

  • 宿泊客用の駐車場は24時間13ポンド、大型車両用駐車場は24時間30ポンドです。

  • パーク、スリープ&フライパッケージは4日間、8日間、15日間があります

  • ロンドン中心部にもウィンザーにも近い立地

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イビスバジェットロンドンヒースローセントラル

700 バースロード, ヘルツハウス, クランフォード
TW5 9TW ハウンズロー
イギリス

GPS:51.478954, -0.409147

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敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  595 件のレビュー

トリップアドバイザーの評価  4.0/5  3,008 件のレビュー

Your property is not safe

トリップアドバイザーの評価 2.0/5

Juan R トリップアドバイザー認証口コミ

Stayed at the hotel after a missed flight. Woke up next day to catch my flight home and left my watch in the room. Returned to hotel after flight was cancelled due to broken plane. Had called to advise that I had left property in the room. Watch was missing. Checked into same room and room was clean no sign of watch. Watch was stolen or unreturned by housekeeper.

Ibis budget

トリップアドバイザーの評価 4.0/5

gabbs2407 Couples - トリップアドバイザー認証口コミ

The ibis budget is exactly what it says on the tin, a budget hotel. On arrival I was pleased to see some Halloween decor (just because that’s right up my street) a space for coffee and friendly staff. The room itself was basic, had a decent shower and a slightly uncomfortable bed but that is personal preference, although the option to have 2 pillows would be nice. There is a little tesco and a not so great takeaway just round the corner and it’s only 20 mins from the airport. There is an additional £10 per 12 hour charge for the car park … and £12.50 daily ulez charge!

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are delighted that you appreciated our festive Halloween decor and found our coffee space to your liking. It is also great to hear that our team's friendliness made a positive impression on you. However, we regret to hear that the bed did not meet your comfort expectations and that you would have preferred an additional pillow option. We understand that parking charges and the ULEZ fee can be a concern; please know that our parking rates are competitive with local options and the ULEZ charge is a city-wide policy over which we have no control. Nonetheless, we apologize for any inconvenience this may have caused. Finally, we are pleased that you enjoyed the convenience of our shower facilities and found our location advantageous for airport access. Our hotel's proximity to local amenities and Heathrow Airport is something many of our guests value, and we are glad you did too. We hope to welcome you back in the near future. Kind regards, Miera Silveira, Customer Service Agent.

Room could be cleaner

トリップアドバイザーの評価 3.0/5

Caddilac89 トリップアドバイザー認証口コミ

Cleaners did their best to keep the rooms clean but the stains on carpet, towels and bedsheet are showing that the hotel should start replacing the ageing items. One of the lift broke down so there was a very long queue at entrance, lucky enough there was a backup lift at the side but most people didn't notice. Beddings are adequate for a budget hotel while shower is strong, my room is spacious as well. I will give higher rating if the appearance of the room is better maintained.

Dear Guest, Thank you for taking the time to share your experience at our hotel. We are pleased that you found the spaciousness of your room to your liking and that our shower facilities met your expectations, ensuring a strong and refreshing experience. However, we regret to hear that certain aspects of room cleanliness did not meet our usual high standards, particularly concerning the stains you noted. We understand how important a clean and well-maintained environment is for our guests' comfort. Moreover, we apologize for any inconvenience caused by the lift situation; we strive to maintain all facilities in working order for the convenience of our guests. Nonetheless, we are delighted that you appreciated the adequacy of our bedding for a budget hotel, aligning with our commitment to providing comfort without compromise. We hope to welcome you back in the near future. Kind regards, Manisha Costa Guest service agent

Do Not Stay Here!

トリップアドバイザーの評価 1.0/5

sara p トリップアドバイザー認証口コミ

The worst hotel experience ever. We were sent here by British Airlines after a cancelled flight. We were told we would be provided dinner. When we tried to get food from the buffet, we were told by the manager that we were not allowed to eat that food and it was for other groups. We would probably be able to eat something around 8:30 pm because other groups needed to eat first. I explained our situation, and she said she knew and was sorry but we could not eat. The hotel was one of the dirtiest facilities I have ever seen. If British Airways says they are sending you to a hotel, please insist on another hotel. There are other options.

Dear Guest Thank you for taking the time to share your feedback. We are sorry that your experience didn't quite meet all your expectations and our usual high standards were not upheld. We regret this unfortunate experience and always encourage our guests to contact our team at any time with any concerns they may have so that appropriate action may be taken. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Kind regards, Manisha Costa Guest service agent

Parking scam beware any company that uses the company Smart Parking

トリップアドバイザーの評価 1.0/5

Mark W トリップアドバイザー認証口コミ

Hotel fine- Parking is a scam. I will be boycotting any company that uses the company Smart Parking Parked to check in to a hotel- I was informed I had fifteen minutes grace. I asked the hotel how I was to identify my time of entrance (having already parked)- the hotel had no information on this and responded that they had leased the carpark to smart parking- not their problem. After dropping the car to the hire company, I returned 30 minutes later to the hotel- put the registration into the pay machine and was informed a payment of 1 hour was required. (I paid and kept the receipt). A month later the rental company informed me of a PCN (adding their 'admin' fees of 42gbp). I immediately appealed the PCN with reasons and evidence (payment and receipt). this was rejected via a generic letter that did not answer any of my comments. Only stated payment for parking required and that I hadn't paid. I have submitted an appeal to POPLA. I will also find the relevant ombudsman to lodge a complaint, as reading the reviews this seems to be standard policy within smart parking. I believe the illegal activities are associated with- fraudulently obtain funds for service already paid for. Obtaining monies by deception and threats, Not abiding by laws associated with the relevant parking legislations appeal process. I will also be boycotting any company that has leased it's car park to this morally corrupt company.

Dear Guest, Thank you for taking the time to provide this feedback. We are sorry to read about the difficulties you encountered with the parking service managed by Smart Parking, which is indeed operated by a third-party company. We understand that such experiences can be distressing, especially when they overshadow your stay at our hotel. Please accept our apologies for any inconvenience this situation has caused you. We appreciate your feedback as it highlights areas where we can improve communication with our guests. While we don't have control over the policies of third-party services, we strive to provide clear information to assist our guests. Your comments have been noted, and we will take steps to ensure that our guests are better informed about the parking system and its management. Although we do not manage the parking facility directly, we are committed to assisting our guests with any issues they may encounter. We look forward to welcoming you very soon. Kind regards Manisha Costa Guest service agent

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。