ibis Styles London Heathrow Airport Hotel 3 stars

Good COVID measures in place, the staff was very helpful! Thank you for early checkin without charging me extra! What could be improved: as guests have to pick-up their ordered take away from the lobby, it would be good if Ibis could offer trays, to make the carrying to the room more conviniet. The other hotel in West Sussex did offer that.

I'm just pleasantly surprised by the size of the room considering the price. And I like the two seater sofa next to the bed (facing the same direction) so that I could take things out of my bag without getting off the bed. The free bus #423 is literally door to door from T5 it's super convenient! The only thing that I didn't like was the pattern on the carpet which was like a galaxy but really look like stains everywhere. But it didn't change the fact that it's a great overnight stay. Thank you!

Nice enough stay, given the Covidnonsense, but you could at least get takeaway food and the bar was open. Bed was comfy, bathroom and shower good as well. At the risk of sounding glib, the decor was more suited to 9 year olds (a full-wall pic of an astronaut on a spacewalk asking if Mars was to the left or right?) - but this wasn't a family room..... Best of all was the proximity to free transport to and from the airport on bus numbers 105, 111, 140 and 285. Really, they stop right outside and are literally just a few minutes.

Stayed for 2 nights, was delighted by the staff I encountered, felt confident all safety & hygiene requirements had been taken care.

Easy to aproach from and to airport wich is important for me.

Maybe perfection is unrealistic, especially under our current COVID-related status. All was good with the parking, check-in, high quality of the staff, and services such as Wi-fi. The one thing that marred this stay was the extremely stale stench of tobacco in my room. For some reason I was not offered a choice of a smoking or non-smoking room. I was so exhausted after a very long day that I did not ask to be moved but should have done. I just wish I had been asked on check-in (or while booking) if a smoking room was preferred.

I would definitely stay again and recommend to friends and family. Excellent values for money.

The room was clean and fresh, the check in staff were lovely and helpful! They helped with printing of documents for free which was great. The location to Heathrow is perfect, and for the low cost, a really nice stay.

Even free bus from 123 and on to Terminal 5.

Easy to get to. Staff as always very friendly and welcoming thank you.

Like the hotel and the staff, just the taxi driver sitting in lobby doesn't makes you comfortable

Passing thru LHR & had to spend 2 nights at hotel. Room was nice, spacious, well maintained. Breakfast was much better than expected for Covid stay. A wait of a minute or 2 yielded a warm croissant & pain au chocolate, along w/juice, milk, choice of cereal & apple! Staff were friendly(as always) & the welcome drink for "ALL" members is always appreciated, as was the nice room. A coffee machine with many diff selections is also nice when 'stuck' at the hotel. Wifi is fast. Bathrooms are good sized. All in all, a great Lhr stopover hotel. While I've read that the local buses 'should' be charging for local transport, they haven't been, so it's a plus for the budget minded to be on the 1st stop out of the airport onto Bath Rd, & of course, the same for the return to Heathrow. The Hoppa busses are quite expensive for outlying hotels & they charge pp!

Courteous and helpful staff. Food slightly overpriced.

Friendly staff as always and the hotel was very clean also saw the receptionist spray the desk after customers had checked in . So that very good.

Unusual stay because of the Covid19 restrictions, not able to use the dining room and had to take meals back to our room. The hotel was following all the rules to make sure guests were safe and the staff were most helpful. I had no complaints during this difficult time