Novotel Hanoi Thai Ha

Novotel Hanoi Thai Ha

Catatan tamu Avis (Peringkat ALL) 4.4/5 154 ulasan

Melihat pada peta

Keistimewaan hotel

  • Tiap kamar memiliki pemandangan kota, meja, minibar, TV LED, brankas, dan Wi-Fi.

  • Setiap apartemen memiliki kompor, pencuci/pengering, microwave, dan sofa.

  • Hotel ini terletak di jantung kota Hanoi. Sempurna bagi pelancong bisnis dan rekreasi.

  • Selamat datang di Novotel Hanoi Thai Ha, yang terletak di jantung kota Hanoi CBD.

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Hotel yang disetujui ALLSAFE

Lokasi hotel

Novotel Hanoi Thai Ha

2 Thai ha Street, Distrik Dong Da
100000 HANOI
Vietnam

GPS:21.009454, 105.824302

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Singkatnya
Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat

FOOD EXCHANGE

Food Exchange dengan dekorasi modern, langit-langit tinggi & jendela besar menyediakan pencahayaan alami. Restoran ini menawarkan ragam masakan ala Vietnam dan Internasional. Buka siang & malam hari.

Akomodasi kami

Berdesain kontemporer, lapang, dan dapat disesuaikan, kamar Novotel benar-benar tempat untuk menikmati hidup. Sempurna untuk semua kebutuhan Anda.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  154 ulasan

Peringkat TripAdvisor  4.5/5  19 ulasan

Complaint service and receptionist behavior to the customer was terrible

Catatan Tripadvisor 1.0/5

MDL139 Bisnis - Ulasan TripAdvisor tersertifikasi

I book the room 2 days, when I took this room was very hot and when I called to receiptionis for support, He went to check and confirmed Air conditioner was ok, but after 3 hours at midnight the room was still hot and made me feel sick cause bed area was hot but other areas was normal and the atmostphere in the room was suffocating. I came back the receiptionist to grt support he was very uncomfortable and louder spoke to me, then required me come back home and waited for 20 minute and said no to escalate the case to his maneger (receptionist name is Long), and when I caomplaint he was dare to me write this issue to Trip advisor and escalate the case to his manager. I rememberred this was second times I spoke with this guy when I booked Novotel last time, and the last experienced was terrible the same cause his behavior. Even when I told I will write this issue to Trip advisor he still dare me do that and closed the door very strongly after I way back. Also my experience at Novotel Thai Ha today was terrible as Hotel also cut off air condition in the lift

New Novotel

Catatan Tripadvisor 4.0/5

401phin Bisnis - Ulasan TripAdvisor tersertifikasi

A new hotel with spacious, clean and spacious rooms. The food and beverage selections are acceptable and staff well trained and friendly. A good business hotel. Only issue is the loud music from 26th lounge, which we can hear and feel from our 22nd floor.

No AC at Lobby

Catatan Tripadvisor 1.0/5

kangj395 Bisnis - Ulasan TripAdvisor tersertifikasi

We from crew. Everytime i checkin here in afternoon and night was hot, no AC at lobby. Poor hotel poor service. We from crew. Everytime i checkin here in afternoon and night was hot, no AC at lobby. Poor hotel poor service.

A home away from home for us!

Catatan Tripadvisor 5.0/5

815nguyenm Keluarga - Ulasan TripAdvisor tersertifikasi

We found our home away from home here, with comfortable luxury amenities ( i love the Japanese automatic toilet ) 😆, very well appointed room, fabulous view over Hanoi downtown, very convenient location ( close to everything we need: Restaurants, nice local coffee shops, supermarkets, and the Hoang Cau Lake). Guess what’s the best here? Genuinely caring & kind staffs who always went extra miles to accommodate our needs. Since we traveled with a small toddler, the staffs always anticipated our needs in the breakfast buffet ( All supervisors at the buffet restaurant - Ms. Hoai & Ms. Nguyet, Chef Ninh, assisted us kindly with room cleaning & the male front office staff who always be there for us when we need. We definitely will come back next time shall travel bring us to Hanoi! 🤩👏🏻🌸

Xin Chào 815nguyenm, Ban Quản Lý Khách sạn rất cám ơn Quý khách đã để lại đánh giá tốt cho Khách sạn Novotel Hanoi Thái Hà. Chúng tôi rất vui khi đọc được trải nghiệm chi tiết và tuyệt vời của Quý khách trong chặng ở vừa qua, đồng thời phản hồi này cũng đã được chia sẻ tới đội ngũ nhân viên, đặc biệt là Ms. Hoài, Ms. Nguyệt và Chef Ninh. Đội ngũ nhân viên rất mong sớm được chào đón Quý khách quay lại và có những trải nghiệm tuyệt vời hơn Trân Trọng, Minh Thu Ban Quản Lý Khách Sạn Novotel Hà Nội Thái Hà

Best Stay in Novotel Thai Ha

Catatan Tripadvisor 5.0/5

Dauney91 Bisnis - Ulasan TripAdvisor tersertifikasi

It's my first business trip to Hanoi, Vietnam and the choice of Novotel Thai Ha has added a great pleasure to my trip. All staff members, whether receptionists, restaurant employees, and housekeepers, are providing me with an incredible experience. The receptionists were always putting a smiling look, calling me with respect, and many times even pressing the elevator button so that I didn't have to wait for it for long. Whenever I was in need of assistance they didn't hesitate to roll up their sleeves and help me. I appreciated it. The restaurant staff always gave me and my colleagues perfect breakfast with diverse cuisines. They made and served me with iced-americano every morning and tried to find the best food to each guests. Since a menu of Korean noodle was new to them it took some time for them to make a good Korean noodle. But what matters here is that they surveyed and finally found how to please Korean guests with the Korean noodle(Ramen). You did an amazing job, my friends! Thanks to the efforts of the housekeeping staff everything was always in order, clean, and renewed everyday. They perfectly deprived me of the hassle of managing my place. Thank you all. I'd like to use this opportunity to extend my gratitude to all of you and I hope I'd come back to Novotel Thai Ha to enjoy their service again. Thank you all! (리뷰를 쓰는데 50자 제한이 있어서 이를 채우기 위한 한국말을 나열합니다! 영어로 썼는데 인식이 안되네요 ㅡㅜ 아무튼... 다들 정말 감사했습니다!)

Xin Chào Dauney91, Greetings from Novotel Hanoi Thai Ha! It is always a pleasure to receive positive feedback. I am thrilled and proud to learn that you have been satisfied with your stay as much as the service the team is delivering. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, sincerely thank you very much for your time and we do hope to see you again very soon! Safe travels ahead! Very Best, Minh Thu (Autumn) Cluster Guest Experience Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 21 ulasan 7.8/10 Lokasi
  • 71 ulasan 8.6/10 Kamar
  • 77 ulasan 8.4/10 Pelayanan
  • 34 ulasan 8.6/10 Suasana
  • 28 ulasan 8.2/10 Kebersihan
  • 23 ulasan 9.3/10 Sarapan
  • 15 ulasan 9.1/10 Kenyamanan

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