Mercure Hanoi la Gare bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 840 ulasan

Jaminan Harga
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Mercure Hanoi la Gare - Image 1
Mercure Hanoi la Gare - Image 2
Mercure Hanoi la Gare - Image 3
Mercure Hanoi la Gare - Image 4
94 Ly Thuong Kiet Street, Hoan Kiem District, 100000 HANOI, Vietnam

Deskripsi

Keistimewaan hotel

  • Restoran Brasserie Prancis dan Vietnam yang lezat

  • "Tersedia pusat bisnis dan layanan fotokopi/percetakan"

  • WiFi gratis dan layanan kamar 24 jam

  • Terletak 20 menit dari stasiun kereta api

  • "Berbagai fasilitas kualitas bintang 4"

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Lokasi hotel

Mercure Hanoi la Gare

94 Ly Thuong Kiet Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.0262, 105.841778

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service

BRASSERIE LE PAVILLION

Brasserie Le Pavillion yang modern, cerah, dan bergaya memiliki daftar anggur yang inovatif dan menu lezat beragam hidangan khas Vietnam dan internasional. Dilengkapi area taman yang unik dan menawarkan oasis yang menenangkan di jantung kota.

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Peringkat ALL  4.6/5  840 ulasan

Peringkat TripAdvisor  4.3/5  1.463 ulasan

Sertifikat keunggulan 2025

Home in Hanoi.

Catatan Tripadvisor 5.0/5

hbhbhb20 Ulasan TripAdvisor tersertifikasi

Felt like Home in Hanoi. Highly recommended, wonderful team, amazing location. Our second time here. I first stayed at Mercure Hanoi la Gare in 2024, and decided to make another trip to the city two weeks ago. I insisted to stay here again as we had good memories from the first time. The whole team was very helpful and accommodating, especially since we booked last minute. I called on a Saturday to book for checking in on the following Monday. The hotel was quite packed, but Antoine at the front desk connected me to Ms Huong Tran who promptly replied me over the weekend and helped arrange a reservation. She was very quick in communicating and assured me that all is well for the stay with my Father. Once we got there, everything was smooth, and they accommodated to our requests of a standing shower and twin beds. Despite them being full, the atmosphere whilst checking in is seamless and it felt like we returned home. Everyone from the reception (Mr Antoine, Mr Nguyen, Ms Nga), to the coffee shop, to housekeeping are all warm, friendly, and very helpful. A special thank you to Antoine & Nguyen, who always welcomed us with a smile when we returned back to the hotel late evening every day, and asked us how our day was. I remember Mr. Nguyen from the stay in 2024 as well - he’s always making sure we are doing alright. Hoan at the lobby is also a gem, always making sure we got into the correct Grabs and helped us communicate locally when needed. I am also grateful to Ms Nga Vo, who on our second day helped transfer us to another room to assure comfort for my father regarding the shower and bedding accommodation. She was all Yes and all smiles even though we requested more than a few things! The team is always positive in responding to requests and do their best wherever they can - there was not a moment they made me feel I requested anything unnecessary. Thank you to all, as well as Mr Antoine and Ms Huong Tran, for making this reservation happen and providing us with a beautiful experience in Hanoi again.

Great welcome to Hanoi

Catatan Tripadvisor 5.0/5

Will D Ulasan TripAdvisor tersertifikasi

Delightful stay at one of the nicest Mercures I’ve run across in any country. Whereas the brand tends to feel a bit dated in Europe, this one was fully up to date with fresh bathrooms and comfortable, clean bedding. Staff are excellent The location was unbeatable, easy to access the old town by foot but not mixed within it. Solid breakfast, though main restaurant and bars offering a bit overpriced.

Dear Wiil D, Thank you very much for sharing your kind and detailed feedback following your stay at Mercure Hanoi La Gare. We are delighted to know that you enjoyed the warm welcome, our facilities, comfortable bedding, and the convenient location just outside the Old Town. Your compliments regarding our team truly mean a lot to us, as we take great pride in delivering attentive and genuine service. We also appreciate your constructive comment regarding the pricing of our restaurant and bar offerings. Please rest assured that your feedback has been shared with the management team for consideration as we continuously strive to enhance value and guest satisfaction. It would be our great pleasure to welcome you back on your next visit to Hanoi. Sincerely, Nga Vo (Ms.) Front Office Manager

Great hotel in the heart of Hanoi

Catatan Tripadvisor 5.0/5

Herbert C Ulasan TripAdvisor tersertifikasi

Great hotel in the heart of Hanoi. Rooms and facilities are modern, clean and comfortable. Easy access to the French quarter, restaurants, shopping, etc. Staff was friendly and helpful during the stay and with luggage storage coming and going and late checkouts to make arrival and departure easy. The front desk and lobby team is exceptional. I would also like to recognize Hung in the office and Linh and Anh in the restaurant area as people who made our stay great.

Nice and Comfortable

Catatan Tripadvisor 5.0/5

DIA614 Ulasan TripAdvisor tersertifikasi

I had a pleasant stay at the Mercure Hotel La Gare. The staff were welcoming and professional. Check-in and check-out were smooth and efficient. The room was quiet and clean. The proximity to the train station is reflected in the design on the walls, which includes wonderful pictures of trains and rail-related items. Thank you to Mr Evard and Ms Nga for their outstanding support. They kindly helped me to reschedule my stay despite the strict rate rules. I will definitely stay here again and highly recommend Mercure Hotel La Gare to anyone looking for comfort, quality service, and great hospitality.

Dear DIA, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to know that you had a pleasant and comfortable stay at Mercure Hotel La Gare. It is great to hear that you appreciated our welcoming and professional staff, as well as the smooth check-in and check-out experience. We are also pleased that you enjoyed the quiet, clean room and the train-themed design, which reflects our proximity to the railway station. We sincerely appreciate your recommendation and look forward to welcoming you back for another excellent stay in the future. Sincerely, Nga Vo (Ms.) Front Office Manager

Professional and charming hotel staff !

Catatan Tripadvisor 5.0/5

AAAvoyage Ulasan TripAdvisor tersertifikasi

I would like, as a loyalty member, express my gratitude for the excellent service I received during my stay. I enjoyed the finest French architecture style hotel, but above all I was impressed about the warm Vietnamese hospitality especially by receptionist Mimi. She made my stay very pleasant and comfortable. I’m looking forward to visit Mercure La Gare soon again.

Dear AAAvoyage, Thank you very much for taking the time to share your kind and thoughtful feedback. We are truly grateful for your loyalty and delighted to know that you enjoyed the elegant French architectural style of our hotel, as well as the warm Vietnamese hospitality that defines our service. Your special mention of *Mimi* is greatly appreciated, she will be very pleased to know that her care and dedication made your stay pleasant and comfortable. Your encouraging words mean a lot to our entire team, and we sincerely look forward to welcoming you back to Mercure Hanoi La Gare again very soon. Sincerely, Nga Vo (Ms.) Front Office Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 375 ulasan 9.5/10 Lokasi
  • 404 ulasan 7.6/10 Kamar
  • 515 ulasan 9.3/10 Pelayanan
  • 13 ulasan 6.7/10 Internet
  • 214 ulasan 6/10 Kenyamanan
  • 183 ulasan 8.8/10 Kebersihan
  • 160 ulasan 7.5/10 Sarapan
  • 73 ulasan 4.9/10 Fasilitas

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