Pesan informasi

Mercure Hanoi la Gare bintang 4

Catatan tamu Avis 4.5/5 3.656 ulasan

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Kamar 1

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Mercure Hanoi la Gare
Melihat pada peta
+ 16 Layanan

Keistimewaan hotel

  • Restoran Brasserie Prancis dan Vietnam yang lezat

  • "Tersedia pusat bisnis dan layanan fotokopi/percetakan"

  • WiFi gratis dan layanan kamar 24 jam

  • Terletak 20 menit dari stasiun kereta api

  • "Berbagai fasilitas kualitas bintang 4"

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Tempat Parkir
  • Akses bagi tamu disabilitas
  • Permintaan titip anak Layanan berbayar
  • Memiliki penyejuk ruangan
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • Check-in lebih awal/Check-out lebih sore Layanan berbayar
  • Cuci kering / Setrika Layanan berbayar
  • Butik/belanja
  • Portir
  • Concierge
Katering
  • Sarapan Layanan berbayar
  • 1 Restoran
  • 1 Bar
  • Layanan kamar
Rekreasi dan aktivitas
  • Pusat kebugaran
  • Permintaan titip anak Layanan berbayar
  • Golf
  • Tenis luar ruang (di dekat)
  • Darmawisata kapal (di dekat)
  • Penyewaan sepeda (di dekat)
Layanan bisnis
  • Pusat bisnis
  • Sedia layanan fotokopi/cetak

Lokasi hotel

Mercure Hanoi la Gare

94 Ly Thuong Kiet Street
Hoan Kiem District
100000 hanoi
viet nam

Tel: +842439447766

Faks: (+84)24/39448317

Check-in dari 14h00

Check out sampai 12h00

  • MERCURE HANOI LA GARE :  Hanoi

  • Dengan pesawat

    NOI BAI AIRPORT Pada 35km / 21,75 mil

  • Dengan kereta

    HANOI Pada 0,2km / 0,12 mil

GPS :21.026066, 105.841901

Akomodasi kami

Restoran dan bar kami

BRASSERIE LE PAVILLION

Jenis hidangan: Internasional

Brasserie Le Pavillion yang modern, cerah, dan bergaya memiliki daftar anggur yang inovatif dan menu lezat beragam hidangan khas Vietnam dan internasional. Dilengkapi area taman yang unik dan menawarkan oasis yang menenangkan di jantung kota.

BRASSERIE LE PAVILLION

Bersantai dan lepaskan penat di Brasserie Le Pavillion Bar yang menawarkan aneka koktail, bir internasional dan lokal, spirit premium, dan liquor dengan komposisi anggur pilihan. Menu camilan lezat juga tersedia.

Foto non-kontrak

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

Ulasan pelanggan kami untuk
Mercure Hanoi la Gare

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.5/5

3.656 ulasan

Peringkat TripAdvisor 4.0/5

1.332 ulasan

2021 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2021

Trip with disappointment

Catatan Tripadvisor 3.0/5

tomoyokozawa Business - 15/11/2020 Ulasan TripAdvisor tersertifikasi

When I checked in my room and tried to shower, I found a used toothbrush in a box with bathroom amenity. I even have a picture to proof that. That is quit discusting. I hope this won't happen again!!!

One Night Stay

Catatan Tripadvisor 5.0/5

Relax00188032717 24/01/2020 Ulasan TripAdvisor tersertifikasi

Stayed one night to break up the journey from London to Ha Tinh. Easy access to the train station and for around Hanoi. Despite being close to the station the hotel is very quiet. It is also clean and well presented. Rooms are a decent size as is the bathroom and bed. Staff very helpful with information and luggage. Was also allowed an early check in which was appreciated after a 5.30 flight arrival.

Dear Relax00188032717, Thank you for sharing your recent experience in our Mercure Hanoi La Gare! I am glad to hear you enjoyed your stay and that of our location where we located right next to Hanoi most popular attractions. I am glad to hear you had great nights sleep, we have double glazes windows for all our rooms and although we located right in the center our guests would not hear a thing from the street. Your recognition of our staff is particularly pleasing; I will share your compliments with the team. Thank you again and I hope we will have an opportunity to have you back with us in the not to distant future! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Friendly and accommodating staff

Catatan Tripadvisor 4.0/5

chook2020 Couples - 05/01/2020 Ulasan TripAdvisor tersertifikasi

This is a very simple, compact and clean hotel. The staff are very helpful and friendly and the location is very close to the heart of Hoan Kiem without being right in the center of the noise, hustle and bustle. Great value for money.

Dear chook2020, Thank you for the great review for your recent visit to our Mercure Hanoi La Gare I am very happy to hear that you enjoyed the cleanness of the our hotel and our rooms as well as the attentive and dedicate of our staff in accommodating your needs! I am also glad to hear that you you found our location to be convenience Thank you again for sharing your experience and looking forward to welcome you back. Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Excellent location and staff

Catatan Tripadvisor 5.0/5

dsodso Family - 31/12/2019 Ulasan TripAdvisor tersertifikasi

This is my fourth time staying at this Mercure Hotel. Everything is perfect and room is great enough comfortable. It's located near the train station and near the old square. All staffs are very friendly and remember that I am their loyalty customer. I alway put Accor hotel brand name as priority consideration. It's guarantee for highest standard that small hotel not able to do it.

Dear Dsodso, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! I am glad to hear you have been back to our hotel numerous of times and that you found our location to be convenience I am pleased to hear our staff recognized your Le Club status, at Mercure La Gare we always ensure our members receive their promised benefits service and enjoy the most comfortable stays. Thank you so much for sharing and I hope to say hello in person next time you are with us, Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Good location and friendly

Catatan Tripadvisor 4.0/5

SantiMI6 Business - 10/12/2019 Ulasan TripAdvisor tersertifikasi

Friendly and helpful staff. Wish have much easier to book a taxi for to go to the office. Location is good as after office we can easily walk or to take taxi to the centre. The room is good, apart one bedside table were missing but they rectified this quickly. Overall was good to us.

Dear SantiMI6, Many thanks for the review you wrote regarding your recent visit to our new Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities, and that the location to be convenience we are close most of Hanoi's popular attractions. Thank you for the recognition of our staff. Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Very good place to stay in the old town of Hanoi

Catatan Tripadvisor 4.0/5

Uwe2403 Couples - 10/12/2019 Ulasan TripAdvisor tersertifikasi

This midsized Hotel is a very good place to stay in the old town of Hanoi. Even outside it is very noisy, this hotel is a quiet oasis in this quirly city. The rooms are nice designed, specially the Superior rooms, are very clean and the beds comfortable. Breakfast is very good and the Front-office Manager and her team are doing an excellent job. They are very friendly, helpfull and give you any assistance you need. Thank you for that. An recommendable place to stay.

Dear Uwe2403, Many thanks for the review you wrote regarding your recent visit to our new Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities. Thank you for calling out to our Front Desk team, I'll be sure to share that with them! We have double glazes for all our windows and therefore we were able to have quiet environment inside the hotel. I appreciate very much your recommending us to your friends and colleagues and we will look forward to you next visit! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Fantastic

Catatan Tripadvisor 5.0/5

senpartha11 Family - 27/11/2019 Ulasan TripAdvisor tersertifikasi

The hotel is nicely located in a thriving area of Hanoi with very good connectivity. Nice clean rooms. Staffs are very friendly and helpful. The breakfast was nice. Overall had a very nice experience.

Dear Senpartha11, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! Appreciate all of your comments as well as your believe in what our team provides day in and day out! We have all worked to insure we provide a friendly and genuine level of service! Thank you again and looking forward to welcome you back soon! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

A good hotel in Ha Noi

Catatan Tripadvisor 5.0/5

dasomk572 Business - 18/11/2019 Ulasan TripAdvisor tersertifikasi

There were many travelers staying at the hotel. It was a good hotel with warm hospitality and good service. Although the room condition and facilities were not up-to-date, modern, it was a good place to stay.

Dear Dasomk572, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! Your recognition of our staff is particularly pleasing and I always enjoy hearing how our team engages our guests and provides true Mercure service. Thank you again for sharing, Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Good Spot

Catatan Tripadvisor 4.0/5

Danny R Couples - 25/10/2019 Ulasan TripAdvisor tersertifikasi

Everyone was very good from door staff right through to room cleaning staff. Not too far from old town, lake etc. Half room rate was too high on leaving. Would stay here again if half rate was lower on leaving.

Dear Danny R, Many thanks for the review you wrote regarding your recent visit to our new Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities. Thank you for calling out to our staff, I'll be sure to share that with them! Thank you for constructive feedback, our rate actually is very competitive to the market. Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Wonderful hotel

Catatan Tripadvisor 5.0/5

natalian603 Solo travel - 24/10/2019 Ulasan TripAdvisor tersertifikasi

I liked everything about this hotel. Excellent Breakfast, cleanliness, silence. Good location - city center within walking distance. The staff is very friendly. At the reception, the staff speak several languages, including Russian and help with various questions. I am especially grateful for Ha Do's help

Dear Natalian603, Thank you for sharing your recent experience in our Mercure Hanoi La Gare! I am glad to hear you enjoyed your stay and that of our location where we located right next to Hanoi most popular attractions. Thank you for the recognition of our staff, especially Ha Do, I will personally share your compliment with her Our Brasserie Le Pavillon does indeed have a wide range of culinary delights from Asia along with International cuisines and I am pleased you enjoyed the abundance of offerings. Our breakfast is definitely very popular among our guests. Thank you again for sharing and I hope we will have an opportunity to have you back with us in the not to distant future! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Mercure Hanoi la Gare Hotel

Catatan Tripadvisor 4.0/5

Traveler124206 Couples - 30/08/2019 Ulasan TripAdvisor tersertifikasi

I recently stayed there on 2 separate occasions. The hotel was great and only a short distance from the railway station. They gave me an upgrade on my 2nd visit and a late checkout. A special mention to Mr Lan Le who was a delight to deal with.

Dear Traveler124206, Many thanks for the review you wrote regarding your recent visits to our new Mercure Hanoi La Gare. I am pleased to hear that you enjoyed all of our facilities and our location. Thank you for calling out to our Front Desk team member, I'll be sure to share that with Lan. Thank you for sharing and looking forward to welcome you back for another wonderful stay Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Great Service

Catatan Tripadvisor 3.0/5

jillandsandy Couples - 03/08/2019 Ulasan TripAdvisor tersertifikasi

We had a most enjoyable stay in the Mercure La gare. The service was personalized and above our expectations. The staff were wonderful both in reception and the restaurant. Unfortunately the chef on the weekend was incompetent but this was compensated by the restaurant staff to the best of their ability. The room was satisfactory but lacked a few facilities such as an illuminated clock for night viewing, indeed it had no clock at all. We found the distance from the old town was a little daunting to walk in the heat but reception were quick to order taxis if required. Overall a very enjoyable stay.

Dear Jillandsandy, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! Your recognition of our staff is particularly pleasing and I always enjoy hearing how our team engages our guests and provides true Mercure service. I appreciate very much your constructive feedback, I have shared your valuable comment with my Executive Chef to avoid the issue from happening again. Thank you for sharing, Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Very good experience, as usual

Catatan Tripadvisor 4.0/5

SurinderJitS5 Couples - 23/05/2019 Ulasan TripAdvisor tersertifikasi

As usual, staying at the Accor hotels cannot go wrong. Good rooms, service and food. Only disappointment is that using the app to book my trip, the app did not take up my free stay instead used up all my points.

Dear SurinderJitS5, Thank you for the great review on your recent visit to our Mercure Hanoi La Gare! I am glad to hear you found your stay to be enjoyable. All of the team has worked extremely hard at presenting the best possible service to our guests. I am sorry to hear about the app issue, please drop me an email if I can be of any assistance about this matter. Thank you for sharing and looking forward to welcome you back Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Great value and very well appointed

Catatan Tripadvisor 5.0/5

bt999 Couples - 21/04/2019 Ulasan TripAdvisor tersertifikasi

Enjoyed the one night stay and the drink sitting outside The rooms were well appointed and comfortable and staff very helpful as usual Not as close to old quarter as others but not a bad position. Would stay there again

Dear Bt999, Many thanks for the review you wrote regarding your recent visit to our new Mercure Hanoi La Gare. I am glad to hear found time to enjoy Happy Hours at our terrace and the effectiveness of our accommodations. I trust that you travels will bring you back again to our hotel in the near future when we will look to extend another great stay! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Good Stay in Hanoi

Catatan Tripadvisor 4.0/5

ChongH50 Business - 19/04/2019 Ulasan TripAdvisor tersertifikasi

Good location and comfortable bed, clean and nice room. several restaurants nearby. friendly and polite staff. However, the price is on high side. Restaurant area is quite small and limited choice of food.

Dear ChongH50, Thank you for the great review for your recent visit to our Mercure Hanoi La Gare I am very happy to hear that you enjoyed the cleanness of the our hotel and our rooms as well as the attentive and dedicate of our staff in accommodating your needs! I am also glad to hear that you found our location to be convenience, where we located right next to Hanoi's most popular attractions. Thank you again for sharing your experience and looking forward to welcome you back. Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

First stay for business

Catatan Tripadvisor 4.0/5

itscraneo Business - 16/04/2019 Ulasan TripAdvisor tersertifikasi

I found the hotel fine for a quick trip. One comment (and this applies to many hotels) but I appreciate that if my queen room is two singles pushed together I am notified. Why do hotels think it is ok to do this?

Dear Itscraneo, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! Appreciate all of your comments as well as your believe in what our team provides day in and day out. Thank you for your note on the type of bed, I have shared with my Front Office team. Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Small hotel only for transit

Catatan Tripadvisor 3.0/5

Chia S Solo travel - 31/03/2019 Ulasan TripAdvisor tersertifikasi

The breakfast area is very small and crammed. You will be fighting for a table. Very small gym. The pros: very near the train station and hoan kiem lake. Old quarter. The cons: if you are looking to relax at this hotel you wont be able to as the restaurant is not a place where you can open your laptop to work at restaurant or lobby (lobby is very small too. No table). They offer outside sitting but its too smoggy and noisy. There is no upgrade for platinum members of Accor group. You feel like all they want is to chuck you into your room. They have done their jobs and dont inconvenienced them at all. English is spoken at this hotel but limited. There are smiles but the smiles are meant to shoo you away as they have too much work to do. Dont blame them for that.

Dear Chia S, Thank you for sharing your experience during your recent stay with us at our Mercure Hanoi La Gare! I am glad to hear you found our location to be convenience; we are approximately 3 minutes from the train station and within walking distant to most of Hanoi's attractions. Thank you for your constructive feedback, I have shared your comments with Front Office team. Please do not hesitate to contact me directly next time you are Hanoi and I will personally ensure you are well taken care of. Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Great Location

Catatan Tripadvisor 5.0/5

Lynda E Couples - 27/03/2019 Ulasan TripAdvisor tersertifikasi

Good central location for walking to areas of interest Very friendly staff in all areas of hotel. Included breakfast was a great start to the day as good quality food and great selection. All staff greeted us as with enthusiasm as we moved about the hotel

Dear Lynda E, Thanks for the great review in regards to your recent visit to our Mercure Hanoi La Gare! Appreciate all of your comments as well as your believe in what our team provides day in and day out! We have all worked hard to ensure we provide a friendly and genuine level of service! Thank you again and looking forward to welcome you back soon! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Great Hotel

Catatan Tripadvisor 4.0/5

Maps01377643311 Business - 25/03/2019 Ulasan TripAdvisor tersertifikasi

Stayed during W12 for the third time in this great hotel, for business in Hanoi. The overall hotel experience is great, the restaurant offers good possibilites, and the staff is very service minded. I definitely recommend to anyone visiting Hanoi.

Dear Maps01377643311, Thank you for the review for your recent visit to our Mercure Hanoi La Gare I am very happy to hear that you enjoyed stay with us as well as the attentive and gracious of our staff in accommodating your needs! I appreciate very much your recommending us to your friends and colleagues and we will look forward to you next visit! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

Attentive and helpful staff. Every quiet room!

Catatan Tripadvisor 5.0/5

Yong S Couples - 06/02/2019 Ulasan TripAdvisor tersertifikasi

Staying a night with mercure hanoi. The hotel is very near to many POI, and the room is surprisingly quiet despite near to the road and train station, thanks to the double glaze window. The breakfast is decent, local vietnamese pho to american you can find, thought the pastry is a little hard and dry. Staff is very welcoming and help, thank you so much Mercure hanoi team, and thanks for the room upgrade. I will sure come back again.

Dear Dexter913q, Thank you for sharing your recent experience in our Mercure Hanoi La Gare! I am glad to hear you enjoyed the room accommodations, yes we have blaze windows which definitely help prevent the noises from the streets. Our Brasserie Le Pavillon does indeed have a wide range of culinary delights from Asia along with International cuisines and I am pleased you enjoyed the abundance of offerings. Thank you again for sharing and I hope we will have an opportunity to have you back with us in the not to distant future! Warm regards, Thuy Nguyen General Manager thuy.nguyenthanh@accor.com

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