Pesan informasi

Hotel Novotel Suites Hanoi bintang 4

Catatan tamu Avis 4.5/5 1.801 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini
Kamar 1

Jaminan Harga Terbaik

Bagaimana itu bekerja?
+ 24 Layanan

Keistimewaan hotel

  • 15 menit dari pusat kota Hanoi dan 25 menit dari bandara

  • Sarapan prasmanan, hidangan lokal, internasional

  • Layanan kamar 24 jam

  • 4 ruang pertemuan, ruang konvensi, dan pusat bisnis di properti

  • Kolam renang, pusat kebugaran, sauna, dan fasilitas golf

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Lokasi hotel

Novotel Suites Hanoi

5 Duy Tan Street
Cau Giay
10000 hanoi
viet nam

Tel: +842435766666

Faks: (+84)24/33769666

Check-in dari 14h00

Check out sampai 12h00

  • Dengan pesawat

    NOI BAI HANOI Pada 26km / 16,16 mil - Antar Jemput bayar

  • Dengan pesawat

    NOI BAI HANOI Pada 26km / 16,16 mil - Antar Jemput bayar

  • Dengan kereta

    HANOI GARE Pada 7km / 4,35 mil

GPS :21.0305772, 105.785484

Layanan hotel

FOOD EXCHANGE

Restorannya menyajikan hidangan internasional untuk sarapan, makan siang, dan makan malam prasmanan dengan dapur terbuka. Masakan Asia dan Barat yang lezat dalam dekorasi trendi dan suasana santai.

Layanan di hotel dan sekitarnya

Check-in dari - Check out sampai

Singkatnya

  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
Layanan katering
  • 1 Restoran
  • 2 Bar
  • Sarapan
    • Prasmanan
  • Room service
    • Kudapan dingin
    • Makanan panas
Pertemuan/Acara
  • 4 Ruang pertemuan
  • Pusat bisnis
    • Pusat bisnis mandiri
    • Pusat bisnis dengan staf pendukung
Akses kursi roda
  • Hotel bisa diakses kursi roda
Perlengkapan Dan Layanan Hotel
  • Informasi hotel
    • 151 kamar
    • 1 kamar untuk orang dengan keterbatasan fisik
    • 0 kamar family
    • 13 kamar penghubung
    • 127 kamar bebas rokok
    • 17 lantai
  • Bahasa yang digunakan di hotel
    • Vietnam
    • Korea
    • Inggris
  • Layanan Penatu / Valet
    • Cuci kering / Setrika
  • Wi-Fi
    • WiFi Kecepatan Tinggi
    • Sambungan transmisi kecepatan tinggi
    • WiFi di area publik
    • WiFi di hotel
    • Internet Kecepatan Tinggi
  • Air conditioner
    • AC
  • Fasilitas untuk tamu berketerbatasan fisik
  • Fasilitas Check In & Check-out
    • Check-out ekspres
  • Penyimpanan bagasi
    • Penyimpanan bagasi
  • Portir
    • Portir
  • Concierge
    • Concierge
  • Brankas di resepsionis
    • Brankas di resepsionis
  • Penukaran mata uang
    • Penukaran mata uang
Akses ke akomodasi
  • Antar-jemput
    • HAN Biaya tambahan
    • NOI BAI HANOI Biaya tambahan
    • NOI BAI HANOI Biaya tambahan
    • HAN Biaya tambahan
  • Basement 2
    • Di properti
    • 17 tempat parkir
    • Pribadi
    • Parkir buka 24/7
Kesehatan
  • Swimming pool
    • Luar
    • Di properti
  • Balance Fitness Centre
    • Di properti
    • Ruang sauna
Keluarga
  • Layanan untuk anak-anak
    • Saluran kartun TV
    • Klub Anak untuk 3 - 6 tahun
    • childrenclub03
    • Klub Anak untuk 4 - 6 tahun
    • Area bermain
    • Arena bermain dalam-ruang untuk anak

Akomodasi kami

Masing-masing studio dan apartemen berlayanan memiliki dapur kecil berperalatan lengkap, WiFi gratis dan IPTV internasional. Tersedia pilihan 1, 2 dan 3 kamar tidur

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 4

  • Ukuran maksimal: 180

  • Kapasitas maksimal: 150 orang

  • Kapasitas perjamuan maksimal: 120 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Novotel Suites Hanoi

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.5/5

1.801 ulasan

Peringkat TripAdvisor 4.5/5

182 ulasan

Good memory in Hanoi

Catatan Tripadvisor 5.0/5

tigeryouz Business - 30/10/2020 Ulasan TripAdvisor tersertifikasi

Perfect place for bz trip in terms of hospitality. Morning buffet couldn’t be better. Room was so cozy to have a deep sleep. Response for replacing a hair dryer was so quick. I would like to recommend Novotel to frequent business travelers.

Xin Chào tigeryouz, Greetings from Novotel Suites Hanoi! We thank you very much for spending your time sharing your experience after your stay with us. It is delightful to learn that you completely enjoyed your room as well as the breakfast. Your kind words have been shared to the team to encourage their superior services and swift attention. Once again, thank you very much and we do hope to welcome you back soon to Novotel Suites Hanoi! Safe travels ahead! Very Best, Minh Thu (Autumn) Cluster Guest Experience Manager

A good memory

Catatan Tripadvisor 5.0/5

nhihavo Business - 13/01/2020 Ulasan TripAdvisor tersertifikasi

I appreciate the good service, cleanliness and enjoyed good dishes at your hotel. I will return at your hotel for every quarter for my business trip. Your friendly hospitality makes me warm when I am away from home.

Dear nhihavo, Thank you very much for having spent time sharing with us your experience regarding your stay at Novotel Suites Hanoi! I am delighted to know how much you enjoyed your stay with us which I will gladly share with the team. We are thrilled that you loved our food and the hospitality the team delivered. It is our hope to welcome you back very soon. Very Best, Minh Thu (Autumn) Cluster Guest Experience Manager

Great Stay at Novotel Suites Hanoi

Catatan Tripadvisor 5.0/5

christophevermorgen Family - 13/08/2019 Ulasan TripAdvisor tersertifikasi

If ever you want to stay at a nice hotel in Hanoi, then I would recommend this hotel. The staff is very nice, the rooms are top quality and all amenities are perfect. The hotel isn't located in the historical centre of Hanoi, but the cab to the centre isn't expensive.

Dear christophevermorgen, We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With warm regards,

Very relaxing experience

Catatan Tripadvisor 5.0/5

Vnqueenbee Couples - 10/07/2019 Ulasan TripAdvisor tersertifikasi

It is very quiet there and the room is spacious, small but nice swimming pool outdoor, that is a plus in Hanoi with very relaxing music. The food is good there too. it is easy to get there from the airport However, it is a bit far from the center.

Dear M. Lan D, We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. We are delighted to know that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. With warm regards, Novotel Suites Hanoi team

Good service

Catatan Tripadvisor 4.0/5

keith_c5050 Business - 19/03/2019 Ulasan TripAdvisor tersertifikasi

Special praise to Ms Tran Luong Nhat Hà (receptionist). She is attentive, friendly, approachable & speaks good english. Able to answer quiries whenever I asked for. Keep up this wonderful work & I will return to stay.

Dear Excursion22664614672, Thank you very much for your fabulous review of your recent stay at Novotel Suites Hanoi and we appreciate your compliments for Ms. Tran Luong Nhat Ha which I will be sharing with her in person. Wishing you a great week ahead and looking forward to welcoming you back at the soonest. Sincerely, Nhung Le Front Office Manager

Excellent property for the commercial traveller

Catatan Tripadvisor 4.0/5

GoPlaces58713941221 Business - 18/03/2019 Ulasan TripAdvisor tersertifikasi

A good, commercial property with useful location if one needs to travel outside city / towards the airport since this is outside the congested part of Hanoi. However limited shopping options within walking distance. Also, the vegetarian food options can improve further

Dear GoPlaces58713941221, We very much appreciate your great comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will help us a lot to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back. Sincerely, Nhung Le Front Office Manager

Amazing accommodation !!

Catatan Tripadvisor 5.0/5

twowinter Family - 06/01/2019 Ulasan TripAdvisor tersertifikasi

This is by far one of the best hotels I have ever had the pleasure of staying at. I have travelled extensively and this hotel delivers a service equivalent to any other 5 or 6 star hotel. The staff, hotel accommodation and hotel amenities were beyond reproach with the most courteous, helpful and diligent staff that I have ever had the pleasure of dealing with. The 2-bedroom suite which I shared with my son was immaculate, well equipped and the beds where certainly at a premium comfort level. The restaurants as well as all of the other hotel facilities were exceptional. Thank you to all the wonderful staff for ensuring that our stay was relaxing and very enjoyable. Should I visit Hanoi again I will certainly be staying at this hotel.

Dear Susan W, Thank you for choosing to stay with us and thank you for taking the time to share this wonderful review following your recent stay at Novotel Suites Hanoi. We are delighted to know that you had an amazing stay with us and you were impressed with the great service from our team. My team feel very proud to read such positive, heart-warmed feedback. Thank you once again for the review and we look forward to welcoming you back soon for another enjoyable stay. Yours Faithfully Nhung Le Front Office Manager

Enjoyable Stay.

Catatan Tripadvisor 5.0/5

geraldp690 Business - 04/06/2018 Ulasan TripAdvisor tersertifikasi

Very comfortable environment. The hotel surrounding is very peaceful, your sleep wont be disturbs especially during the night. The staff is very approachable. the hotel room amenities is good, everything you need is within reach. It is near to the airport so you can be assure you wont be late for your flight as compare to staying at a hotel in the city where there will be high traffic. I really love the breakfast where they serve a wide variety of traditional local and continental dishes. They fruits are very fresh and juicy. Definitely, a good place to stay especially for business traveler. Kudos!

Dear Gerald P, Thank you so much for having shared your unforgettable stay at Novotel Suites Hanoi. I am very glad to hear you enjoyed the hotel facilities and comfortable environment. Especially, you really impressed with our approachable staff and very nice breakfast. We look forward to welcoming you back very soon to continue enjoying our Hotel! Sincerely, Nhung Le Front Office Manager Novotel Suites Hanoi

Great stay

Catatan Tripadvisor 5.0/5

Traveller0624 Solo travel - 28/01/2018 Ulasan TripAdvisor tersertifikasi

it was great hotel with friendly & professional reception staffs. Room was spacious and well equipped. Bed was so comfortable to ask late check out. I appreciate good breakfast & room service. Especially, during breakfast, staffs always keep eyes on me and cared before I speak. Thank you very much Novotel Suites Hanoi gave me nice experience.

Dear Traveller0624, I would like to express our sincere thanks for your comments about Novotel Suites Hanoi. I appreciate your feedback about our staffs being friendly, professional and also providing great experiences for you. I believe that all our teams are always trying our best to create unforgettable moments for every guest; therefore, your compliments definitely inspire and help us to carry on delivering the best customer services. Once again, we deeply appreciate your valuable comments and our hotel looks forward to welcoming you in your future stays. Sincerely, Aimee Jung Guest Experience Manager Novotel Suites Hanoi

Great business hotel

Catatan Tripadvisor 4.0/5

nickhT8642JZ Business - 11/01/2018 Ulasan TripAdvisor tersertifikasi

Large room with very comfortable bed . Room is like sound proof, very quiet which was great for relaxing after a long working day . Breakfast was excellent . Last but not least, the front desk staffs are all very wonderful which makes my stay so warm and welcome.

Warm Greeting from Novotel Suites Hanoi ! We are pleasure to hear that you had a comfortable stay with us. Especially, when you had a long day at work, I am sure that having a good bed can be one of the priorities for your needs. And It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. We will absolutely share your comments with our team specifically with Front Desk. They are always willing to help guests with smile, professional manner and when it made you’re staying warm and welcome, that’s even more meaningful to us. Thank you for chosen Novotel Suites Hanoi. We hope to see you again for your next visit in Hanoi! Warm Regards, Aimee Jung Guest Experience Manager

A very comfortable and pleasant stay with grear welcome.

Catatan Tripadvisor 5.0/5

Chia S Solo travel - 13/11/2017 Ulasan TripAdvisor tersertifikasi

Staff was excellent especially DM Guan and receptionist Huong and Duc Ahn. Very friendly and welcoming staff. They hsve a 24 hour gym for gym rats. The sky lounge is great to see all of Hanoi. The closest shopping centre is indo plaza. There is a great ribs place on the main road within walking distant, otherwise take a Grab to indo plaza or Lotte tower. It is quite far from the old quarter and if u intend to go to the old quarter during peak hours use a Grab bike rather than a Grab car as it would take twice as long due to bad traffic. . The hotel is off the main road so u can have a nice quiet sleep. The DM Hien will go out of her way to make u feel really welcome.

Dear chiaks90, Thank you for taking the time to write your review on TripAdvisor and for choosing the Novotel Suites Hanoi. I am delighted to hear that we were able to meet your expectations, especially with our service. I will surely be sharing your review with our team, especially with the Front Office receptionists and Hien, and they will be absolutely thrilled. We hope to have the pleasure to welcome you back soon. Yours sincerely, Jenny Nguyen Marketing and Communications Manager

Family Travel with a Big Son

Catatan Tripadvisor 5.0/5

wmc992002 Family - 01/09/2017 Ulasan TripAdvisor tersertifikasi

Staff are helpful and kind. Particular thank to the assistance from the staff in reception, a lady in 2/F restaurant and the duty manager - Ms Nguyen Thi Thu Hien. Location of the Hotel is far from the Hanoi Old Quarter, takes about 20 min taxi. Small restaurants are located around the Hotel. Buffet breakfast is excellent and tastes of food are changed every day.

Dear wmc992002, Thank you so much for staying at our hotel and for sharing such a beautiful experience. We are very happy to learn that you like our services and find our staff friendly. Your compliment has been shared with the whole team, especially with Ms. Hien as the great motivation for us to continue bringing the best services to our customers. Once again, thank you so much and wish to welcome you back in the near future. Jenny Nguyen MarCom Manager

New, clean and nice hotel

Catatan Tripadvisor 5.0/5

maylyyeow Family - 07/07/2017 Ulasan TripAdvisor tersertifikasi

Enjoyed staying in this hotel, breakfast was nice and they did chance the menu even was a buffet Breakfast. Hotel is generous enough to allow those rushing in time to pack their breakfast, this really hardly find in other hotel 👍🏼

Dear Maylyyeow, Thank you so much for having stayed at our hotel and for sharing a fabulous experience. We at the Novotel Suites Hanoi always try our best to satisfy the need of customers, thus your compliment will be transferred to the whole team as a great motivation to continue bringing the best of services to our guests. We do hope that there will be an opportunity for us to serve you again in the near future. With best regards, Jenny NGUYEN Marketing and Communications Manager

Good

Catatan Tripadvisor 4.0/5

pongtepv Family - 03/07/2017 Ulasan TripAdvisor tersertifikasi

The rooms were clean. The cheapest room has a kitchen, pots, knives, utensils, plates,etc. however, the room smells like cigarettes even though it was a non smoking room. But just turn the kitchen hoods on and the smell would go away.

Dear Pongtepv, Thank you so much for staying at Novotel Suites Hanoi and for taking time to write a review on TripAdvisor. We are glad to learn that you have had a nice experience with us. And like mentioned, we are proud that all of our rooms are equipped with kitchenette equipment for the convenience of guests. On the other hand, your comment about the smoking smell in a non-smoking room will surely be conveyed to the relevant team to make sure it will not happen in the future. Once again, we thank you so much and look forward to welcoming you back in the nearest future. Jenny NGUYEN Marketing and Communications Manager

Best hotel in Hanoi. Worth the money you pay.

Catatan Tripadvisor 5.0/5

Tam V Family - 01/07/2017 Ulasan TripAdvisor tersertifikasi

My experience there in Novotel Stuites Hanoi was fantastic. Room are huge and clean. Bed is comfortable. There is a billiards table in 17th floor, GYM at 3rd floor, washing machines and driers at 4th floor and everything is complimentary. Swimming pool is not really big but clean and nice. I personaly like the hotel's location, just 10 minutes by car to National Convention Center. No traffic jam in this area and the way to aiport. My friends stayed in Old Quarter area, a tourist spot, and it took them more than 50 minutes from NCC to their hotel everyday. During our stay, the hotel was fully occupied by WSC's scholars and their parents. Everyone needed to have breafast early in the morning as their buses would picked them up around 7am. Super crowed at the 2nd floor breafast buffet area, but the hotel were able to accomodate all of us. Food was refilled in a flash and tables were clean up promptly. The restaurant was even able to take care of my friend's special order for vegeterian breakfast everyday during that peak period. It's necessary to say that breafast here weas deliscous and many healthy options for our kids. Lot of fruits to choose and we could make freshly juice for our kids every breafast. Front staffs were also very helpful and friendly. We got upgrade 1 of our rooms. They helped us to buy simcards , subscribe mobile internet data package, gave extra room keys and welcome drinks for our kids. Overall, Credit to Novotel Suite Hanoi, 1 of the best Novotel Hotels. We definately stay here again when we visit Hanoi.

Dear Tam V, Thank you for sharing your detailed feedback after your recent stay at the Novotel Suites Hanoi. We are all very happy to read your feedback regarding our property in particular your feedback about the friendly team and breakfast. We are sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Kind regards, Mike Britt General Manager Novotel Suites Hanoi

Mr Phillip stay at Novotel Suites Hanoi

Catatan Tripadvisor 5.0/5

Phil M Business - 10/06/2017 Ulasan TripAdvisor tersertifikasi

This would be possibly the best property for professional service I have had the opportunity to be a guest at more many years. Every department from Front Office to Housekeeping Food and Beverage and beyond perform there tasks in a professional meticulous manner which makes you feel like family ! Congratulations Team keep up the Excellent Work !! Mr Phillip

Dear Mr. Phillip, Thanks for taking the time to post such a positive review on Trip Advisor. We look forward to commending the Front office, Housekeeping and Food & Beverage team for making your stay with us so memorable. We hope we get a chance to welcome you back to Hanoi in the future. Kind regards, My HOANG

Ulasan 20 terbaru kami

Dalam Kemitraan dengan TripAdvisor

Hotel terdekat kami yang lain

Semua hotel kami di hanoi