Pesan informasi

Hotel Sofitel Legend Metropole Hanoi bintang 5

Catatan tamu Avis 4.8/5 9.350 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini
Kamar 1

Jaminan Harga Terbaik

Bagaimana itu bekerja?
+ 23 Layanan

Keistimewaan hotel

  • "Gastronomi pemenang penghargaan, hidangan Vietnam, Prancis, dan Eropa"

  • "Taman indah, kolam renang luar-ruang, spa dan pusat kebugaran"

  • "Destinasi sempurna untuk liburan dan perjalanan bisnis"

  • "Lokasi terbaik di dekat Opera House dan Old Quarter"

  • "Karakter yang kuat, sejarah, ketenangan dalam tema romantis"

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Lokasi hotel

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street
Hoan Kiem District
100000 hanoi
viet nam

Tel: +842438266919

Faks: (+84)2438266920

Check-in dari 14h00

Check out sampai 12h00

  • LONG BIEN STATION. :  N/A LONG BIEN STN

  • TRANG TIEN STREET :  2, 34, 45, 9, 23 Trang Tien

  • Dengan pesawat

    HANOI NOIBAI Pada 35km / 21,75 mil

  • Dengan kereta

    HANOI RAILWAY STN Pada 1,24km / 0,77 mil

GPS :21.025616, 105.856115

Layanan hotel

Layanan di hotel dan sekitarnya

Check-in dari - Check out sampai

Singkatnya

  • Kolam renang
  • Parkir
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
Layanan katering
  • 3 Restoran
  • 3 Bar
  • Sarapan
    • Sarapan a la carte Biaya tambahan
  • Room service
    • Kudapan dingin
    • Makanan panas
Pertemuan/Acara
  • 6 Ruang pertemuan
  • Pusat bisnis
    • Pusat bisnis dengan staf pendukung
Akses kursi roda
  • Hotel bisa diakses kursi roda
Perlengkapan Dan Layanan Hotel
  • Informasi hotel
    • 364 kamar
    • 0 kamar untuk orang dengan keterbatasan fisik
    • 0 kamar family
    • 76 kamar penghubung
    • 364 kamar bebas rokok
    • 7 lantai
  • Bahasa yang digunakan di hotel
    • Vietnam
    • Prancis
    • Jepang
    • Inggris
  • Layanan Penatu / Valet
    • Cuci kering / Setrika
  • Wi-Fi
    • Sambungan transmisi kecepatan tinggi
    • WiFi di area publik
    • WiFi Kecepatan Tinggi
    • WiFi di hotel
    • Internet Kecepatan Tinggi
  • Air conditioner
    • AC
  • Fasilitas untuk tamu berketerbatasan fisik
  • Fasilitas Check In & Check-out
    • Check-out ekspres
    • Check-in ekspres
  • Penyimpanan bagasi
    • Penyimpanan bagasi
  • Portir
    • Portir
  • Concierge
    • Concierge
  • Brankas di resepsionis
    • Brankas di resepsionis
  • Penukaran mata uang
    • Penukaran mata uang
Akses ke akomodasi
  • Outdoor private parking Biaya tambahan
    • Di dekat properti
Kesehatan
  • Sofitel Legend Metropole Hanoi
    • Luar
    • Di properti
  • SoFIT
    • Di properti
Keluarga
  • Perlengkapan untuk anak
    • Kereta bayi tersedia

Akomodasi kami

364 kamar dan suite, yang kemegahan aslinya dilestarikan, berada di Sayap Metropole bersejarah, sedangkan Sayap Opera menawarkan keanggunan neo-klasik. Semua akomodasi dilengkapi Sofitel MyBed, Internet broadband, LCD, dan pemutar DVD.

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 11

  • Ukuran maksimal: 185

  • Kapasitas maksimal: 150 orang

  • Kapasitas perjamuan maksimal: 120 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Sofitel Legend Metropole Hanoi

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.8/5

9.350 ulasan

Peringkat TripAdvisor 5.0/5

8.326 ulasan

2021 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2021

Good service

Catatan Tripadvisor 5.0/5

thetrachafn Business - 04/04/2021 Ulasan TripAdvisor tersertifikasi

I always get your smile and I am very happy every time to go hotel. Food is good, room is very clean. Staffs are friendly. I think I comeback to my house every time I go your hotel. I always get a lot of your smile! Thank you so much!

Dear thetrachafn, We sincerely appreciate you taking the time to give your feedback to the Trip Advisor community. Thank you very much for your nice words for our " good food", "clean room", especially our friendly and smiley service. Rest assured that the compliments will reach the whole team to keep them motivated in maintaining the quality service due to you. We hope to see you again and be of service to you in the future. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

Sofitel Metropole

Catatan Tripadvisor 5.0/5

Discover774023 Business - 02/02/2021 Ulasan TripAdvisor tersertifikasi

A very nice stay with clean rooms and good ameneties. The breakfast quality was very good. The staff of the hotel was very supporting throughout the stay. Overall it was a wonderful experience at Sofitel.

Dear Discover774023, Thank you very much for sharing your wonderful comments, we are happy to read know that you had you had an overall great experience. We are humbled by your kind words on our room, our amenities, our breakfast and our staff, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your ongoing supports and we are looking forward to be at your service again on your next Magnifique journey Kind regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

The best hotel in Vietnam

Catatan Tripadvisor 5.0/5

annefrance2020 24/08/2020 Ulasan TripAdvisor tersertifikasi

The Metropole Hotel remain the best hotel in Vietnam. It is always a real pleasure and privilege to stay there. We have been welcomed warmly, we had a great diner and lunch there...we will come back for sure!

Dear annefrance2020, We are most grateful that you took the time to share with us your feedback about your recent stay at Sofitel Legend Metropole Hanoi and to read that you thoroughly enjoyed your stay with us and the "great dinner and lunch", the "warm welcome" delighted you. Thank you for your kind recommendation it would be a pleasure to welcome you back and be of service to you again soon. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Just not as its reputation

Catatan Tripadvisor 4.0/5

patpat2020 17/07/2020 Ulasan TripAdvisor tersertifikasi

The stay was so so, the guy checked in and also checked out me didnt show any signs of welcoming or farwelling either, just a cold face and judging look. In room dining is really lacked of FnB knowledges while i was trying to get my take away breakfast ordered. The lady at in room dining picked up phone with the unaccepted attitude as a hotelier. L.Chi at Reception, the pool guy and two ladies at the restaurant serving us breakfast are nice, anticipating, helpul and understanding well their customers. Overal is just so so stay

Dear patpat2020, I would like to thank you for staying with us at the Sofitel Legend Metropole Hanoi as well as for sharing your valuable feedback with the TripAdvisor community. Our objective is to deliver service excellence to all our guests, and we are very disappointed that we fell short on our commitment during your recent stay with us. Please accept our sincerest apologies for the experience you had, and rest assured that we are addressing these issues very seriously. May I invite you to contact us via h1555-gm3@sofitel.com for some following up and hope to win back your confidence in us. On the other light, your compliment on the service of Linh Chi and our Ambassadors at pool and at restaurant are highly appreciated. I will ensure to share your nice words to them and all the team as an great encouragement. Thank you very much for your sharing and I look forward to hearing from you. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

Gorgeous Hotel

Catatan Tripadvisor 5.0/5

annkathrynbaer 08/03/2020 Ulasan TripAdvisor tersertifikasi

Outstanding hotel, from friendly, attentive, elegant service to beautiful accommodations, restaurants and spa . Hanoi is a wonderful city with many things to see, and my family almost didn't want to leave the hotel!

Dear annkathrynbaer, I would like to thank you for taking the time to write a nice review about Sofitel Legend Metropole Hanoi. It is always a pleasure to receive kind words of appreciation for "our beautiful accommodation", our facilities and our "friendly and attentive" Ambassadors. It will be a pleasure to welcome you again soon and create more memorable experiences with you. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Truly 5 Star

Catatan Tripadvisor 5.0/5

RIBKBTSB 14/02/2020 Ulasan TripAdvisor tersertifikasi

Spent 5 nights at the beginning of February. Weather in Hanoi was unfortunately drab, cold and wet. Under those circumstances the hotel was a welcoming oasis of comfort. A real 5 star hotel in all aspects: staff courtesy and efficiency, food choice and quality, executive floor lounge comfort, room amenities and bed quality etc. Definitely ranks among the top three of 5 star hotels we have stayed in.

Dear RIBKBTSB, Thank you for taking the time to share with us this wonderful feedback regarding your recent stay at Sofitel Legend Metropole Hanoi. It is so rewarding for us to read such magnificent comments about our hotel and, especially, our team members. Be assured that your compliments have been shared with the entire team. Thank you again for sharing your beautiful experience. We truly hope to have the opportunity to welcome you back soon at our property. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

A Wonderful Hotel

Catatan Tripadvisor 5.0/5

498wardc Family - 20/01/2020 Ulasan TripAdvisor tersertifikasi

Everything about the hotel is wonderful The staff, the location, the room, the food, all were perfect. The pool and pool bar are very relaxing. The Club lounge is the best I have ever experienced. The location was convenient to everything and the neighborhood had many great restaurants.

Dear 498wardc, Thank you very much for sharing your lovely comments of your recent stay with us at Sofitel Legend Metropole Hanoi. We are very pleased to know you loved our hotel with the relaxing bar and pool bar", the location, the room and the food. Thank you for your nice feedback about our Club level. I have meanwhile shared your kind words with the team and I am confident that it serves as a great motivation. We look forward to welcoming you and your family back for another memorable stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Its indeed a legend

Catatan Tripadvisor 5.0/5

josephserrao Business - 12/01/2020 Ulasan TripAdvisor tersertifikasi

Great staying @ Metropole & the service standards continue to be at its best all times. In the span of last 8 months - this has been my 5th stay and never had a chance to complain. Trilled this time to stay in the old building .....

Dear josephserrao, We sincerely appreciate you taking the time to give your feedback to the Trip Advisor community. Thank you for you appreciative words for our service. Rest assured that the compliments will reach the whole team to keep them motivated in maintaining the quality service due to you. We hope to see you again and be of service to you in the future. Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

Relaxing and comforatable stay

Catatan Tripadvisor 5.0/5

MizSnoopjo Family - 21/12/2019 Ulasan TripAdvisor tersertifikasi

This is a very good choice for us to relax from all the sight seeing around Hanoi we did the past few days. The service is excellent and rooms are very comfortable and clean. My family enjoyed our stay very much and would certainly like to return to this hotel when we visit Hanoi again. The location is also very convenient to go around on foot. All staff are very helpful and I have to say we were spoilt by the great service at this hotel.

Dear MizSnoopjo, We truly appreciate your recent stay with us. Thank you for taking the time to write a nice review about our Sofitel Legend Metropole Hanoi. We are happy to learn that you enjoyed our location, our comfortable room and the excellent service.We have shared your wonderful comment with our Ambassadors at all levels. We look forward to another opportunity to host you at our Sofitel Legend Metropole Hanoi. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Wonderful

Catatan Tripadvisor 5.0/5

Antje_Pricipessa_Muc Couples - 16/12/2019 Ulasan TripAdvisor tersertifikasi

It is a beautiful hotel - we stayed in the new wing as well as the historic wing and liked both. Most important is the very attentive staff. Everyone speaks English. is very knowledgeable and helpful.

Dear Antje_Pricipessa_Muc, We thank you very much for your time to write us a kind review on TripAdvisor. It is grateful to read that you enjoyed our beautiful hotel and the attentiveness of our staff. We will certainly share your generous words of praise with our Ambassadors who will be very motivated. We look forward welcome you to Sofitel Legend Metropole Hanoi for another exquisite stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Never seen such hospitality

Catatan Tripadvisor 5.0/5

trotterNeer Couples - 14/12/2019 Ulasan TripAdvisor tersertifikasi

From checking in in the lounge till teatime on our last day the whole stay was a feast Mrs.Mai Thuy Giang welcomed us from her hart and gave the details around our stay The room was the best room we saw for years and the food in the lounge and the Vietnamese restaurant was excellent Overal a fantastic experience The Metropole

Dear trotterNeer, Thank you for giving a very nice feedback regarding your recent experience. It is grateful to read that you enjoyed your stay with us in overall. Thank you for your recognition of the excellent service from Giang. Your compliments will be shared to her and the rest of the team for reassurance of their excellent service. We look forward to your next return visit very soon for another memorable stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Great Hotel

Catatan Tripadvisor 5.0/5

cam_flyer Couples - 05/12/2019 Ulasan TripAdvisor tersertifikasi

Very nice Hotel. A great oasis from the busy and noisy streets of Hanoi. Food was quite good, staff super friendly and very accomodating. There seems to be a LOT of hotels in Hanoi. If you are visiting Hanoi from the western world such the americas or europe, this place is the one to go to. Long history and many world leaders and celebrities stay here. Nothing but good things to say about it.

Dear cam_flyer, I would like to thank you for taking the time to write a nice review about our Sofitel Legend Metropole Hanoi. We are pleased to hear that you enjoyed the stay. Your nice compliment on our service will be shared with all the team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers. We look forward to welcoming you and your family back for another memorable stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

METROPOLE delivers fantastic service

Catatan Tripadvisor 5.0/5

L M Solo travel - 10/11/2019 Ulasan TripAdvisor tersertifikasi

The staff at this hotel provides wonderful service from the concierge, maids, waiters, to the chauffeur. I particularly enjoyed their cooking class which included a visit to the local market. The restaurants at the hotel have varied cuisine and delicious food.

Dear L M, Thank you very much for taking the time to share your experience with the TripAdvisor community! We are delighted to hear that your stay at Sofitel Legend Metropole Hanoi was a comfortable one and that you enjoyed our "wonderful service". Your kind words about your experience have since been shared with the team here, much to their delight and appreciation. Once again, thank you for your review and we look forward to welcoming you back in the near future for another fantastic stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Simply divine

Catatan Tripadvisor 5.0/5

pierrefC7950LU Couples - 27/10/2019 Ulasan TripAdvisor tersertifikasi

Don’t know where to start there are so many great things to say about this place. The personalized service is world class, attentive and discreet. The rooms beautiful and comfortable the food delicious. The advantages of the executive suite were a lovely addition. The beautiful gym sauna and hammam got plenty of use. The pool area and bars reminiscent of Raffles. Lots of history to the hotel/country that you can learn about on wall presentations.

Dear pierrefC7950LU, Thank you very much for taking the time to share your experience at Sofitel Legend Metropole Hanoi with the TripAdvisor community! It is wonderful to read that you have loved your stay with us. We are glad to hear that you appreciated the personalized service our team extended to you and I am delighted that you enjoyed your room, the hotel facilities and the food. Thank you for your feedback and nice recommendations. We look forward to the pleasure of your return to the hotel again soon! Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Beautiful Hotel, fabulous staff

Catatan Tripadvisor 5.0/5

billmsmith Couples - 14/10/2019 Ulasan TripAdvisor tersertifikasi

Fantastic historic modernised buildings, great location. The staff are very friendly and go the extra distance to be helpful. In our case my wife was unwell on our arrival and all front office personnel made sure the appropriate medical care was arranged. A huge thank you. The 5 or 6 restaurants/bars are great and provide are range of local and international food styles.

Dear billmsmith, I genuinely feel grateful for your lovely message and I am furthermore delighted that you had such an excellent experience in our hotel. Our ambassadors are dedicated to providing you with service from the heart and we are more than happy we met your expectations. Thank you for your wonderful feedback and we are looking forward to welcoming you back very soon. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Richard

Catatan Tripadvisor 5.0/5

richardbV2159LG Couples - 13/10/2019 Ulasan TripAdvisor tersertifikasi

This was the second year that we stayed at the Metropole Hanoi Hotel breaking our trip from Sydney to Europe and again this stay was a pure delight. This is indeed a great hotel and it lives up to its reputation for quality service and dinning.

Dear richardbV2159LG, Thank you for giving a very nice feedback regarding your recent experience. It is grateful to read that you are delighted by the food quality and the excellent service. Your compliments will be shared to the rest of the team for reassurance of their excellent service. We look forward to your next return visit very soon for another memorable stay. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Best Hotel Ever...

Catatan Tripadvisor 5.0/5

Berta M Business - 09/09/2019 Ulasan TripAdvisor tersertifikasi

I travel for work at least 5 month of the year and I have stayed in several Accor hotels but Metrolope Hotel is really a Legend, the best hotel I have ever stayed in my life. I checked in after leaving MGallery in Hanoi and I was sure that I had achieved the Platinum status but the points had not been credited. After talking to the receptionist, I informed her that I had achieved the status but the points would take some days to be credited and shown in my membership. She promptly checked with the Accor Embassador in the Hotel who agreed that I had reached the Platinum level and I was treated like one. Check in was completed in the lounge on the seven floor, with a glass of champagne as well come drink. I had a butler that was ready to help me when needed and I was invited to the tea time and happy hour at the lounge. The service is at the highest standard, the personnel really helpful, the room was amazing, super clean and everything over the top. I was even offered a room in the "old wing" (which are usually more expensive) but I prefer the new wing called "Opera Wing". Overall, the stay was really amazing and unforgettable. I am looking forward to coming back, particularly while my Platinum level is still valid...

Dear Berta M, Thank you so much for your really nice words after your stay at our Sofitel Legend Metropole Hanoi. We are delighted to hear, that you enjoyed your stay in our hotel with the comfortable room and the Club access. It is lovely to read about the excellent service of our Ambassadors concerning your points and benefits. We will certainly share your generous words of praise with our Ambassadors who will be very motivated. We thank you for your loyalty and for your ongoing support of our hotel. We look forward to welcoming you back in the near future. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

What a great place to experience

Catatan Tripadvisor 5.0/5

Danielbearsley Couples - 04/09/2019 Ulasan TripAdvisor tersertifikasi

This has to be one of the nicest hotels we have stayed at. The staff cannot do enough for you from checkin to checkout, Such an interesting place with all it's history, for sure we will visit here again

Dear Danielbearsley, We are very grateful to you for sharing to the TripAdvisor community about your wonderful experience in our hotel. It is delightful to know that you appreciated our efficient service of our Ambassadors. We look forward for your next visit to Sofitel Legend Metropole Hanoi and create more memorable experiences with you. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Our New Favourite.

Catatan Tripadvisor 5.0/5

adenoz Couples - 03/09/2019 Ulasan TripAdvisor tersertifikasi

The location is great if, like us, you enjoy walking to discover a city. It's an easy walk to many of Hanoi's top tourist hot spots. On arrival, we were escorted up to the Club Lounge, where we were given a glass of champagne (yes champagne, not sparkling wine) while we checked in. We were then taken to our deluxe executive room, which was spacious, tasteful and comfortably furnished. The bath room ran the entire length of the room and included a large rainwater shower, separate toilet, double basins and a lovely claw foot bath tub. As a platinum Le Club Accor member, I received a generous room upgrade, free breakfast, fruit platter and sweet treats, drink vouchers and of course access to Club Metropole. I'd go so far as to say that it's the best club lounge we've ever visited. The lounge itself is very classy, with art works and elegant but comfortable sitting areas. Afternoon tea was a must, with a great selection of sandwiches and rolls, cheese, fruit and truly decadent desserts, including scones, crepes and eclairs. Evening canapes were superb. Beautifully presented tasting platters, which changed nightly, were brought to the table. There was also a buffet with all the usual offerings plus delicate salads, spring rolls, smoked salmon and desserts all made with the freshest of ingredients. The drinks menu included cocktails, beer and wine, including Deutz champagne. Our glasses were never empty, as they were constantly refilled by the attentive, friendly wait staff. Spices Garden and Le Beauleui both had excellent breakfast buffets, with an egg station, a great choice of juices, bakery items and Vietnamese specialties. All members of staff we met from front of house and housekeeping to management and waitstaff in the lounge and restaurants were exemplary, being both friendly and efficient. Pre-stay emails were answered promptly and all requests granted. Don't forget to do the bunker tour!

Dear adenoz, Thank you very much for sharing your marvelous comments, we are flattered to read know that you had you had an overall great experience from the warm welcome, the Club level with the Deutz champagne to the experiences at our Spices Garden and Le Beaulieu restaurants. We are humbled by your kind words on our service. Rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. We are looking forward to be at your service again on your next Magnifique journey Warm regards, William J. Haandrikman General Manager Sofitel Legend Metropole Hanoi

The best hotel ever in Hanoi

Catatan Tripadvisor 5.0/5

mrprayer Family - 22/08/2019 Ulasan TripAdvisor tersertifikasi

Apparently, there didn't appear to be room for improvement. The quality of service should not be compared to any other hotel. I saw people from Sofitel was working with a full of pride that made me never doubt about my choice to stay this hotel. I and my wife definitely will come back to this place. I truly extend my gratitude and respect to all of members in Sofitel Legend Metropole Hanoi.

Dear mrprayer, We thank you very much for your time to write us a kind review on TripAdvisor. It is grateful to read that you enjoyed your stay with the excellent service. Indeed, our Ambassadors work together to make our guests stay a most amazing experience and we are very proud of working here. We can't wait to see you again and the team joins me in sending you our best wishes from Hanoi. Warm regards, William Haandrikman General Manager Sofitel Legend Metropole Hanoi

Ulasan 20 terbaru kami

Dalam Kemitraan dengan TripAdvisor

Hotel terdekat kami yang lain

Semua hotel kami di hanoi