Hotel de l'Opera Hanoi - MGallery Collection bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.063 ulasan

Jaminan Harga
Terbaik
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Hotel de l'Opera Hanoi - MGallery Collection - Image 3
Hotel de l'Opera Hanoi - MGallery Collection - Image 4
29 Trang Tien street, Hoan Kiem district, 10000 HANOI, Vietnam

Deskripsi

Keistimewaan hotel

  • Terletak hanya beberapa menit dari Hanoi Opera House dan Danau Hoan Kiem

  • Pelayanan dan fasilitas bintang 5

  • "Desain kontemporer yang anggun dan bernuansa sejarah dan budaya"

  • Layanan Kamar 24 jam

  • Kolam renang berpemanas dalam-ruang, fasilitas golf, dan lapangan tenis

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Lokasi hotel

Hotel de l'Opera Hanoi - MGallery Collection

29 Trang Tien street, Hoan Kiem district
10000 HANOI
Vietnam

GPS:21.024762, 105.855616

Telepon
Fax +84 24 6282 2888

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.063 ulasan

Peringkat TripAdvisor  4.5/5  2.101 ulasan

Sertifikat keunggulan 2024

Nice hotel in front of the famous opera

Catatan Tripadvisor 5.0/5

Pat042 Ulasan TripAdvisor tersertifikasi

An iconic hotel just in front of the opera of Hanoi. Plenty of people come around to take pictures of themselves ... funny. Rooms are comfortable, clean. Don't expect too much about the swimming pool (only a few seats and no real view but you don't go to hanoi for that). Nice and pro staff, good restaurant inside the hotel and very comforable bar with snacks. only negative point : there is next door a bar, with very loud music during the night (bass) which makes the night very unforcomforable (the wall are even tembling ... )

Pleasant stay

Catatan Tripadvisor 5.0/5

Escape08913805696 Ulasan TripAdvisor tersertifikasi

We had a pleasant stay at this hotel. The staff was friendly and helpful. The hotel had a lovely Holiday atmosphere. They even gave us holiday tea and cookies.The breakfast buffet was also very good with many and hight quality choices. The location is very convenient close to main attractions.

Dear Escape08913805696, Thank you for your recent stay with us at Hotel de L'Opera Hanoi and for sharing your feedback! Pleased to learn that you appreciated the holiday arrangements which our team have made great efforts to put together! From all of us, wishing you a very happy holidays ahead and hope to have the pleasure to welcome you back in the not so distant future. Kind Regards, Alberto J. Lugo-Vina General Manager

Absolutely worse staff ever

Catatan Tripadvisor 1.0/5

ChristianTosii Ulasan TripAdvisor tersertifikasi

Such an uneducated and misbehaviour staff. If he did study well, he might have a better morality. Sometimes when you're trying to be nice, but some people will not let you do that. Don't hesitate to tell them their fault, or not, they absolutely think that they are right and insult you. Be a nice but wise customer

Dear Christian Tosii, Thank you for taking the time to share your feedback. We value all reviews as they provide us with an opportunity to reflect and improve upon the service we provide to our guests. After carefully reviewing your comments, we were unable to find a record of your stay with us. As we take all guest feedback very seriously, we would like to learn more about your experience to address any concerns appropriately. Please reach out to us directly at H7832-GM1@accor.com with the details of your visit, such as reservation information or specific dates, so that we can investigate this further. Our goal is to ensure every guest enjoys a memorable stay, and we are committed to resolving any legitimate issues. We hope to hear from you soon so we can clarify and assist further. Warm regards, Alberto J. Lugo-Vina General Manager

Worse experience with the service!

Catatan Tripadvisor 1.0/5

frankmanfe Ulasan TripAdvisor tersertifikasi

You guys should better change your staff attitude. Such awful behaviour, yelling at the others. Definitely not highly recommend this place. I don't think that is hard to be polite and behave gently. last time there. much upset this time =))0

Dear frankmanfe, Thank you for taking the time to share your feedback. We value all reviews as they provide us with an opportunity to reflect and improve upon the service we provide to our guests. After carefully reviewing your comments, we were unable to find a record of your stay with us. As we take all guest feedback very seriously, we would like to learn more about your experience to address any concerns appropriately. Please reach out to us directly at H7832-GM1@accor.com with the details of your visit, such as reservation information or specific dates, so that we can investigate this further. Our goal is to ensure every guest enjoys a memorable stay, and we are committed to resolving any legitimate issues. We hope to hear from you soon so we can clarify and assist further. Warm regards, Alberto J. Lugo-Vina General Manager

Scammy business practices - Only want your $$$ beware, despite having lofty company value

Catatan Tripadvisor 1.0/5

travelempathy Ulasan TripAdvisor tersertifikasi

My travel agency website had a bug that booked the wrong trip info. Contacted hotel, refused to make any adjustment, only want the money and not willing to help out even their own loyal customer base. Shame on you because I was planning on staying here for my business trip every quarter.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 347 ulasan 9.6/10 Lokasi
  • 439 ulasan 7.5/10 Kamar
  • 574 ulasan 9.4/10 Pelayanan
  • 9 ulasan 8.3/10 Internet
  • 177 ulasan 9.3/10 Makanan
  • 170 ulasan 9.2/10 Sarapan
  • 167 ulasan 8.2/10 Suasana
  • 88 ulasan 7.1/10 Kebersihan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.