Catatan tamu Avis 4.4/5 3.611 ulasan
Hotel yang disetujui ALLSAFE
Terletak hanya beberapa menit dari Hanoi Opera House dan Danau Hoan Kiem
Pelayanan dan fasilitas bintang 5
"Desain kontemporer yang anggun dan bernuansa sejarah dan budaya"
Layanan Kamar 24 jam
Kolam renang berpemanas dalam-ruang, fasilitas golf, dan lapangan tenis
Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).
29 Trang Tien street
Hoan Kiem district
Email kontak :H7832-RE@accor.com
Check-in dari 14h00
Check out sampai 12h00
LA FÉE VERTE
La Fée Verte (or 'Green Fairy') is a metaphor for the hallucinatory effects of absinthe - the infamous beverage of the Belle Epoque. It is where we make an evening drink a lavish event of ritual and celebration just as in the bars of the 20th century.
Restoran halaman dalam ruang yang menyajikan makanan khas Vietnam.
Menawarkan "A la carte" dan prasmanan untuk BKF (dengan "The Grand Breakfast" untuk layanan kamar), makan siang, dan makan malam. Promosi makanan dan anggur rutin bulanan. Hidangan khas
Check-in dari - Check out sampai
Untuk kenyamanan maksimal, semua kamar memiliki tempat tidur inovatif yang dibuat khusus, terdiri dari kasur yang disempurnakan dengan lapisan bulu super tebal dan dilengkapi dengan selimut downy lembut dan bantal ekstra besar.
L'Opera Deluxe 1 Tempat Tidur King
L'Opera Deluxe 2 Tempat Tidur Single
L'Opera Grand Deluxe 1 Tempat Tidur King
Jumlah ruang pertemuan: 4
Ukuran maksimal: 170 m²
Kapasitas maksimal: 170 orang
Kapasitas perjamuan maksimal: 84 orang
Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kamiCari tahu selengkapnya
hotel in urgent need of refurbishment
TrailBlazer527923 Business - 19/04/2021 Ulasan TripAdvisor tersertifikasi
I stayed one night in Mgallery Hanoi and moved out quickly to another hotel, and I was very disappointed. the hotel looks much better in the pictures than in real, it needs a complete refurbishment. the restaurant/cafe, the atrium looks worn out and the white walls are grey, the colors are dull. I used the business center during my stay and the carpet is old and the chairs need to be replaced. The room was actually better than the rest of the hotel; spacious room, color is nice, bathroom is fine, good WIFI. This Mgallery hanoi shouldn't have 5 stars but 3 or 4 stars.
could be better
QNgNg Business - 12/10/2020 Ulasan TripAdvisor tersertifikasi
The upgrade was generous. Cuong and Viet at FO did a proper job with genuine attitude during my checkin& checkout. Rest of the stay didnt meet my expectation for MGallery Brand. This was the first stay in 2020 that i didnt receive any communication from customer relationship. Restaurant staff should be trained to host loyal customers
Not as expected for a 5-star hotel
adnrelax 09/09/2020 Ulasan TripAdvisor tersertifikasi
To be honest I’m a bit disappointed by the service of Mgallery in Hanoi. Maybe the reason is covid with reduction of staff and reduction of budget. Being Accor Plus member does not provide much in this hotel, the welcome pack is a joke.
Manerger is not do his job
Pathfinder511235 Couples - 12/01/2020 Ulasan TripAdvisor tersertifikasi
i did stay 3 nights and i always stay in accor hotels BECOs i think they treat you good and its a good class off hotel. the hotel in general is fine and every thing ells is good. But the last afternoon we came back to the room that have window to a light garden wher they was having a wedding fore 120 ppl. That is ofcors fine but when they have a disco inside the light garden my room was also a disco. i did went down to lobby and they did say that they cant do any thing about it and the music stop arond 22:00. so i told thelobby that they need to find out a comesation fore me BECOs this was not OK and they offer me a botel of win but that is not good when im a sober alocholic and dont drink. finaly they did give me 30% off on the night that was problem. i think they can give me the hole night becos the insedenet make me angry and did make my hole night no good and when i pay good money to stay in a good hotel i do not want things like this happen. i hope this go to accor service and me was not the only one that did talk to the lobby it was many gests that did.
937das Couples - 09/11/2019 Ulasan TripAdvisor tersertifikasi
What fantastic service from all the staff at Hotel de L opera In Hanoi. The bar staff and restaurant staff are fantastic, we didnt go without.special thanks to Ming, and Ha for making our stay extra special
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