Mercure London Heathrow 4 gwiazdki

Ocena klientów (Ocena ALL) 3.7/5 Liczba opinii: 433

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O hotelu

  • 7 dedicated meeting rooms accommodating up to 180 guests

  • Located less than two miles from London Heathrow Airport

  • Borders Restaurant offers a choice of international cuisine

  • On-site leisure facilities available to all hotel guests

  • Nearby transport links to central London

Nasze pokoje

Lokalizacja hotelu

Mercure London Heathrow

Shepiston Lane, Hayes, Middlesex
Wielka Brytania

Pozycja GPS:51.494497, -0.430612

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa


Borders Restaurant offers a versatile dining choice whether for formal or informal dining. The focus is on delivering a contemporary menu with emphasis on fresh and seasonal produce.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.7/5  Liczba opinii: 433

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 660

Never again

Ocena na stronie TripAdvisor 2.0/5

anglermanjohn66 Opinia zatwierdzona w TripAdvisor

We stayed for one night which was one night too many! 4 star??! Its no more than 2 at most. Dreadful tiny rooms. Noisy generator outside the bedroom window. Bathroom sub standard with very cheap decor. Absolutely no where near 4 star. Completely misrepresented on the holidays extra site. Would definitely not stay here again. Definately not recomended. Best bit was collecting our car after our holiday to get away from it. Worst night sleep ever too with slamming doors and people running up and down the hallway at 1am, 2am, 3am and 4am. This should be monitored by staff. Mercure should hang their heads in shame. Dire. It was clean to a certain degree.

Great stay

Ocena na stronie TripAdvisor 5.0/5

Matt G Opinia zatwierdzona w TripAdvisor

Amin and Saurabh were great during my check in experience at the hotel great reception staff hotel offers 24/7 shop for all essentials including beers and other drinks overall great stay recommended 10/10 close to airport provides shuttle service

Never Ever Again disgusting

Ocena na stronie TripAdvisor 1.0/5

Christina C Opinia zatwierdzona w TripAdvisor

Absolutely awful paid £117 for one night with the family.... Car park littered with mattress and household waste, the room we where in stunk of cigarettes, in room fridge didn't work, net curtains filthy and hanging off had to tune our own TV carpets filthy and not fitted properly, tried calling down to front desk no answer! Pur ac on blew out smokey air!!

VANS AT RISK AND RUDE STAFF. Staff could not care less regarding damage caused to our van or the potential risk to other

Ocena na stronie TripAdvisor 1.0/5

gstephens93_ Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

DO NOT USE THIS HOTEL IF YOU OWN A VAN. After checking into the hotel within 30 minutes the van had been severely damaged by someone attempting to break in. The car park is covered in cameras and the entrances are not alarmed as signs suggest. The staff were then extremely unhelpful and rude. They did not check or provide cctv. They refused to cooperate or even offer to call the police. We had to ASK for a refund for parking as a gesture of goodwill. They genuinely could not care less. Terrible time checking in as the member of staff on the check in desk could barely understand what we was saying. After paying for food we were told we need vouchers before we ordered in contrary to what the member of staff that checked us in had told us. All round terrible experience and after talking to other guests it is nothing new at this hotel. Would not recommend to anyone. Avoid at all costs

Clean, friendly and great location

Ocena na stronie TripAdvisor 5.0/5

haz818 Opinia zatwierdzona w TripAdvisor

I really don't understand all of the negative reviews. I stayed in Feb 2024 and my room was clean with bedding and towels changed/made daily. Staff were friendly at both check in and at the bar. The location is only 20mins walk from Hayes and Harlington station and easy to find.

Dear Guest, Thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and would certainly share your feedback with the team. Please allow us to host your stay once again should you happen to be staying in the vicinity in the future. Regards, Manoj KHANDEKAR, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 637 Liczba opinii 7.1/10 Lokalizacja
  • 1 203 Liczba opinii 4.1/10 Pokój
  • 1 067 Liczba opinii 6.7/10 Obsługa
  • 19 Liczba opinii 4.8/10 Internet
  • 606 Liczba opinii 4/10 Komfort
  • 544 Liczba opinii 3.6/10 Czystość
  • 425 Liczba opinii 5.6/10 Jedzenie
  • 318 Liczba opinii 3.1/10 Udogodnienia

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