Grand Mercure Yogyakarta Adi Sucipto 5 stars

Customer review rating (ALL Rating) 4.3/5 373 reviews

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Description

Hotel extras

  • Easy access to airport, shopping malls, waterpark, cinemas and popular landmarks

  • Outdoor swimming pool with spacious pool deck, fitness centre, spa & sauna

  • Free shuttle service to Malioboro

  • Free high-speed WIFI connection in all areas

  • Press reader, all-you-can-read digital newspapers & magazine application

Our accommodation(s)

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Hotel location

Grand Mercure Yogyakarta Adi Sucipto

Jalan Laksda Adi Sucipto No 80, Sleman
55281 YOGYAKARTA
Indonesia

GPS:-7.783458, 110.392004

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PURPLE

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  373 reviews

TripAdvisor Rating  4.5/5  503 reviews

Certificate of excellence 2023

Very grateful to see excitement of my family happiness

Customer review rating 5.0/5

Saroha S. Families - Confirmed reviews ALL

First, successfully to use my reward from ALL ACCORD members; suite night upgrade from superior room. Than, easy to communicate with Grand Mercure Yogyakarta, they had prepared the room as our required, upgrade our secondary room from superior to deluxe. The pleasant of front desk staff, clean and tidy of room, Wellcome drink in bar and Wellcome fruits gifts, breakfast table fixed reservation, and free late check out, all we get as grand Mercure Yogyakarta generous without any condition. Very great thanks.

Dear Mr. SAROHA DAPOT SINAGA, We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Dirty room

Customer review rating 3.0/5

W. Families - Confirmed reviews ALL

Many dust in the room and above table, my son has dust allergy so his nose is very sensitive. Kettle also dirty and call for replacement due to could not be used. Bathroom floor for shower also dirty and the sink full of hair so the water could not flow. One more thing, in the table draw there are mask, tissue and chopstick maybe from last visitor that still inside. Very bad experience for stay. So different with last time we stayed before pandemic.

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management

Good lacation, good service

Customer review rating 5.0/5

Lucky C. Families - Confirmed reviews ALL

Hotel staff is so friendly, breakfast very good

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rulvastina Randy General Manager

Good Stay

Customer review rating 5.0/5

Yemmy Families - Confirmed reviews ALL

👍👍👍👍 Nice Hotel Very nice Christmas decoration...love it 😍😍😍 Staff are nice, check in/out process were smooth and fast. it was a pleasant stay

Dear MS. YEMMY N., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Well located and nice hotel

Customer review rating 4.5/5

Heru H. O. Solo - Confirmed reviews ALL

Well located hotel and near halte for public transportation so you can explore Jogja easily

Dear MR. HERU H., We very much appreciate your comments regarding your stay at the Grand Mercure Yogyakarta Adi Sucipto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

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Other web-users rate our hotel

  • 226 reviews 8.4/10 Location
  • 1,542 reviews 8.3/10 Room
  • 2,923 reviews 9.5/10 Service
  • 20 reviews 4.5/10 WiFi
  • 1,659 reviews 9.3/10 Food
  • 899 reviews 8.8/10 Cleanliness
  • 653 reviews 8.9/10 Amenities
  • 540 reviews 9.2/10 Breakfast

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