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Grand Mercure Yogyakarta Adi Sucipto 5 stars

Customer review rating 4.4/5 3,253 reviews

ALLSAFE approved hotel

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Grand Mercure Yogyakarta Adi Sucipto
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+ 12 Services

Hotel extras

  • Easy access to airport, shopping malls, waterpark, cinemas and popular landmarks

  • Outdoor swimming pool with spacious pool deck, fitness centre, spa & sauna

  • Free shuttle service to Malioboro

  • Free high-speed WIFI connection in all areas

  • Press reader, all-you-can-read digital newspapers & magazine application

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Grand Mercure Yogyakarta Adi Sucipto

Jalan Laksda Adi Sucipto No 80
Sleman
55281 yogyakarta
indonesia

Tel: +622742924000

Fax: (+62)274/2924400

Check-in from 14h00

Check out up to 12h00

  • By plane

    ADISUTJIPTO INTL At 5.4km / 3.36 miles

  • By train

    TUGU STATION At 4km / 2.49 miles

GPS :-7.783458, 110.392004

Our accommodation(s)

Our restaurants and bars

PURPLE

Type of cuisine: International

.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

80'8 BAR

Enjoy a relaxing time at our cozy and comfort lounge & bar, with wide array of lights delicacies, wine, cocktails and mocktails.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 732

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Grand Mercure Yogyakarta Adi Sucipto

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,253 reviews

tripadvisor

TripAdvisor Rating 4.5/5

428 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Business trip to Yogyakarta

Customer review rating 5.0/5

Christian Business - 09/07/2021 Confirmed reviews ALL

Got upgraded for free to Grand Mercure because Ibis was closed due to pandemic After 3 nights, I was upgraded again to Phoenix hotel due to maintenance at Grand Mercure

Customer review rating 2.5/5

Loyal C. O. A. Business - 26/06/2021 Confirmed reviews ALL

I stayed for 5 nights 6 days in Grand Mercure Yogyakarta on 20-24 June 2021. This is my bad experience in mercure. This comment is not a complain but I hope this advice can improve the hotel quality, especially on the service. - On 21 June, no refill of mineral water. - On 22 June at night (10 pm), I asked to the staff to give more mineral water but there was no staff coming until morning. - On 23 June in the morning, I went out from the room and came back to the hotel at night. The room was not really clean. I found some tissue on the floor and there was no laundry bag. - On 24 june (in the morning at 2 am), the restaurant staff called me and said that the fried rice was ready. I answered that I didn't order anything for this morning. And the restaurant staff said : I am sorry, it's wrong room. You could imagine, it's at 2 am. - Some guests in the lobby do not wear masks but the security doesn't warn them. But, I appreciated for the excellent service to the some staff : - Mba Iin, the marketing of the Grand Mercure Yogyakarta, helps me to extend my room. I want to book via A. ALL Apps but room not available and I asked to the receptionist but the answer not really helpful. The FO said I must wait the confirmation in the morning. I remember on early of 2020, mba Iin helped our company to arrange our accomodation. So I sent a message at 10 pm and asked her "could you help me to check the room in Mercure?" She replied with the solution. Thanks mba Iin, you replied my message at 10pm and always give the excellent services. - The laundry staff is very nice. I said to him I need my shirt to be ready in the early morning, they give excellent services. - The service of the Front office staff when I check out is very nice. I forgot the name but she is patient, friendly and helpful. I hope my review can improve your business.

Great Hotel at strategic location

Customer review rating 5.0/5

David C. Business - 18/06/2021 Confirmed reviews ALL

My frequent hotel when i went for work or vacation in Jogja. Nice and friendly staffs. Nice and well maintained room and facilities. I have one suggestion for ur improvement. I've dining at purple restaurant. I placed an order of fried chicken. I feel the chicken still half frozen. Thank u.

QUITE OK

Customer review rating 3.5/5

Chandra Families - 03/06/2021 Confirmed reviews ALL

The hotel need to be renovation. Such as bathroom,bathup because its leek. Breakfast need more variation

Really warm hospitality

Customer review rating 5.0/5

Bondan M. Families - 01/06/2021 Confirmed reviews ALL

Helpful and warm, all staffs are friendly, really satisfying, and to Pak Ateng and Pak Benjamin, thank you for your warm greetings for us during our breakfast.

Well located, easy access to in-out Jogja

Customer review rating 4.5/5

Anung Business - 01/06/2021 Confirmed reviews ALL

Just awesome!

Well located, Clean, and excellent service

Customer review rating 4.0/5

Mohammad I. G. Business - 26/05/2021 Confirmed reviews ALL

Stayed there for two nights and got the free upgrade because of the accor plus member. All the staffs are very friendly and helpful. But had some concerns regarding the AC which is not cold and also the bathroom in that room level only available with bathtub. Prefer to have both bathtub and rain shower. But the hotel really implementing the health protocols during this pandemic time which makes me safe during my stay here.

Good stay

Customer review rating 4.5/5

Anonymous Business - 18/04/2021 Confirmed reviews ALL

So far hotel facilities is good.

Nothing Special

Customer review rating 3.0/5

Sandhya I. Couples - 12/04/2021 Confirmed reviews ALL

Grand Mercure and Ibis are located next to each other and there's only one pool for these two hotels? Grand Mercure costs more than Ibis though.

Good reservation and facility

Customer review rating 4.5/5

S. Families - 09/04/2021 Confirmed reviews ALL

During our stay at the Grand Mercure Hotel, we felt safe and comfortable for a vacation.

What a great Romantic Dinner!

Customer review rating 5.0/5

Maya P. Couples - 05/04/2021 Confirmed reviews ALL

We are amazed with FB team hospitality! We really enjoyed the dinner! Although there was little mess up during ci (I got the room where there is a guest inside) but it didn't become a big deal as we got memorable romantic dinner arranged by FB team! Thanks Rara and the other team members who served our food during the dinner.

Good stay

Customer review rating 4.0/5

Andika Families - 05/04/2021 Confirmed reviews ALL

All good except for ordering food on the restaurant, takes more than 30 minutes to serve.

Good location. Nice facilities.

Customer review rating 5.0/5

David C. Business - 29/03/2021 Confirmed reviews ALL

Friendly staffs. Helpful staffs. Nice facilities and location. Great hotel for stay cation. Thx grand Mercure.

Dear Mr. David C. Thank you for sharing your review on the TrustYou. I am glad to know that you enjoyed our service and facilities during your stay. Your kind words over our location, and helpful staff are highly appreciated. Once again, thank you for this genuine review and we are looking forward to welcoming you again at the Grand Mercure Yogyakarta Adi Sucipto. Best regards, Benjamin Castel General Manager

Well located good stay

Customer review rating 4.5/5

Anggri Z. Business - 28/03/2021 Confirmed reviews ALL

Well located, freindly staff, clean room

Nyaman

Customer review rating 4.5/5

Ntantri Families - 20/03/2021 Confirmed reviews ALL

Such a pleasant experience

My frequent hotel

TripAdvisor rating 5.0/5

davecmclaren Business - 30/01/2021 TripAdvisor review

Nice hotel with friendly and warm environment. Good location. Good facilities. Nice room and we'll maintained. I always stay in this hotel when I have job in Yogyakarta. Good covid procedure. Keep the spirit.

Nice Hotel with Javanese Accent and Hospitality in Yogyakarta

TripAdvisor rating 5.0/5

esantoso Business - 01/11/2020 TripAdvisor review

Grand Mercure Yogya is always my favorite hotel in Yogya. Very nicely decorated with very strong Javanese accent and all the staffs are very nice to reflect Javanese hospitality. For my stay this time, special thank to pak Tri and pak Iwan who have made all the arrangements for my stay to make my stay very enjoyable. This time, while I have business trip to Yogya, I bring along my family so that they can enjoy Yogya, so, I book 2 rooms as I have 3 children. As always, service are great. Bed room is very comfortable and uniquely this hotel also provide bolster (bantal guling) in the room that for me is very nice because that is what I miss when staying in hotel, so you feel like home. For breakfast, in order to avoid crowd in the restaurant, all Accor hotels I have stayed so far during covid including Grand Mercure Yogya have extended room service breakfast which is very convenient. Grand Mercure Yogya location is in the main road, only within walking distance to shopping mall and hospital. There are many street food around the hotel within walking distance that open until very late. One of the good street food "lesehan" that I like is Gudeg Batas Kota which is just less than 100 m from the hotel. Grand Mercure Yogya is one of my favorite hotel in Yogya and highly recommended for business as well as leisure.

Nice hotel

TripAdvisor rating 5.0/5

Wichakz 21/10/2020 TripAdvisor review

Good hotel room, various menu in breakfast, very comfortable room and bed, bathroom also good, make me back to stay in this hotel if i go to jogjakarta, near mall and gudeg batas kota, strategic place

Nice Cocktail at the Bar

TripAdvisor rating 5.0/5

iwansuryo27 Family - 05/01/2020 TripAdvisor review

Booking in last minute via apps and found the rate is higher than usual, maybe it is because of holiday peak season. Compare with my previous stay last year I missed some compliment that I usually got as a platinum member, now they don't have executive lounge for cek in/out and daily tea/coffee, and no employee notice abaut afternoon tea/Tapas that ussualy served in the bar. anyway I Enjoyed my welcome drink a lot because I get the best Espresso Martini, thanks to Mr bartender (sorry I forgot his name) that been worked in Novotel bali for those nice coacktail.

Dear iwansuryo27, Thank you for taking the time to write such a detailed and wonderful review. We appreciate your feedback which I will share with the team. Thank you and we look forward to welcoming you back in the near future. Kind Regards, Eksi Ayuningtyas General Manager

Short stay

TripAdvisor rating 5.0/5

graeme2020 Family - 05/01/2020 TripAdvisor review

On line check-in did not save any time at all, full check-in still had to be done. Good meet & greet staff and check-in staff. Nice bar that had excellent and friendly bartenders . Excellent rooms and breakfast has many choices.

Dear graeme2020, Thank you for posting your great experience at our hotel in such a detail. We are delighted to hear that you enjoyed all of our Hotel facilities , in particular our 808 bar. Your excellent comments have been shared with the entire team. It was a great pleasure to have you staying with us during the festive period, We look forward to welcome you again soon in Yogyakarta at Grand Mercure Yogyakarta Adi Sucipto, Regards Eksi Ayuningtyas General Manager

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