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Mercure Uberlandia Plaza Shopping Hotel 4 estrelas

Classificação clientes Avis 4.6/5 10.224 comentários

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+ 22 Serviços

Extras do hotel

  • Uma criança até 09 anos se hospeda gratuitamente com os pais

  • Hotel em Uberlândia com piscina, sauna e academia em uma área de lazer completa.

  • Desfrute do Clementina bar e Ristoranti, eleito o segundo melhor de Uberlândia

  • Melhor café da manhã da marca Mercure

  • 13 minutos de carro até o Aeroporto César Bombonati

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Aqui seu pet é muito bem-vindo! 50% OFF na taxa PET Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavagem a seco / Ferro de passar Serviços pagos
  • Mensageiro
Lazer e atividades
  • Piscina não-aquecida em área externa
  • Academia
  • Bem-estar
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 6 Sala(s) de reuniões
  • Congressos/Convenções
  • Centro de negócios
  • Serviço de cópia/impressão disponível

Localização do hotel

Mercure Uberlandia Plaza Shopping Hotel

RUA DA BANDEIRA 400
38405174 uberlandia
brasil

Tel: +553432398000

Fax: (+55)999999999

Check-in a partir das 14h00

Check out até as 12h00

  • SIT :  131 / 132 4

  • De avião

    CESAR BOMBONATO A 6 km / 4 milhas

  • De avião

    PRESIDENTE JK - BRB A 430 km / 267 milhas

GPS:-18.9099, -48.26081

Nossas acomodações

269 aconchegantes apartamentos com completa estrutura, equipados com piso frio, ar condicionado, internet Wi-fi, cofre, minibar, telefone na cebeceira e banheiro, TV a cabo, secador de cabelos no banheiro e serviços especiais. O hotel conta com luxuosas e completas suítes. Conforto e requinte para grandes ocasiões.

Nossos restaurantes e bares

Clementina Bar e Restaurante

Tipo de culinária: Internacional

Elegância e bom gusto. Isso é o que descreve o Clementina Bar e Restaurante. Ambiente agradável, boa música, clube do whisky e as especialidades de cozinha internacional. Perfeito para grandes momentos.

CLEMENTINA BAR

Elegância e bom gosto. Isso é o que descreve o Clementina Bar. Ambiente agradável, boa música, clube do whisky e as especialidades da cozinha internacional. Perfeito para grandes momentos.

Foto não contratual

  • Segunda-feira Fechado
  • Terça-feira Fechado
  • Quarta-feira Fechado
  • Quinta-feira Fechado
  • Sexta-feira Fechado
  • Sábado Fechado
  • Domingo Fechado

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 6

  • Tamanho máximo: 3.000

  • Capacidade máxima: 3450 pessoas

  • Capacidade máxima para banquete: 2500 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Mercure Uberlandia Plaza Shopping Hotel

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.6/5

10.224 comentários

Classificação no TripAdvisor 4.5/5

996 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Very comfortable hotel

Classificação TripAdvisor 5.0/5

daniloborg 21/02/2021 Avaliação certificada TripAdvisor

Hotel is at a very central location, steps from the center shop. Staff are friendly, the room is super comfortable (including the bed). The food at the restaurant is superb. The gym equipment is one of the best that I’ve seen in a hotel before. The swimming pool/jacuzzi have a great view of the city, specially during the stunning orange sunset.

Dear Mr. Danilo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ighor Conde General Manager Mercure Uberlândia Plaza Shopping

Hotels in Uberlândia

Classificação TripAdvisor 4.0/5

LeikoA1 Business - 11/01/2021 Avaliação certificada TripAdvisor

Very good hotel. Clean room, good location. However, the people at front dest is a little out of Accor standard. There was one lady called Fernanda, who needs a real training or recycling course, she has showed a total lack of concern towards the cliente, did not know the information on Reward Program stating that each Accor Hotel has a diferent procedure, as it is a franchise.

Thank you for your evaluation. We are very honored to have been your choice of accommodation in Uberlândia city. Recently our entire team underwent new training on the All program to ensure the best possible delivery of benefits to our guests. We hope to see you soon Ighor Conde General Manager

Excellent hotel to weekend

Classificação TripAdvisor 5.0/5

Connector39426040468 Family - 27/07/2019 Avaliação certificada TripAdvisor

I really enjoyed it, wonderful hotel with a great breakfast. It has great and clean rooms, beautiful leisure area. My wife and I always host the Mercure line, they have a top notch quality. One advantage of the hotel is being inside the mall.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Otavio Calfat General Manager

excellent hotel

Classificação TripAdvisor 5.0/5

leopoldoa2016 Family - 27/02/2019 Avaliação certificada TripAdvisor

Excellent hotel - well located, very good service. The hotel is well located with an impactable support structure . the rooms are very comfortable. It is great for business and for holidays too. Enjoy . Enjoy . Enjoy . Enjoy .

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Otavio Calfat General Manager

Please, enable more check-out options

Classificação TripAdvisor 4.0/5

novoleoassad84 Business - 13/08/2018 Avaliação certificada TripAdvisor

Best hotel in town, but it makes no sense to force business people to spend 15 minutes of their day on a check-out process. You need to allow automatic or online check-out processes. Last time I needed to come back at lunch time to check-out because of the long line I found in the morning.

Dear Guest, we appreciate your comments about your stay at the Mercure Plaza Shopping Uberlândia. In our hotel, we seek to provide a differentiated service to each of our guests. Therefore, your feedback is very important to us. Sincerely, Otavio Calfat General Manager

Good Hotel, Nice Location

Classificação TripAdvisor 5.0/5

LGazzi Couples - 11/03/2018 Avaliação certificada TripAdvisor

The hotel is steps from the mall. Not only you can enjoy your room as well inspiring restaurants nearby. The staff was very welcoming and attentive on solving problems quickly: I had made my reservation for just one person instead of two; the attendant was so nice solving my mistake and even getting an early check in to our room. My only observation: as in many Accor hotels, Silver members of Accor Loyalty program are not offered the welcome drink nor the privilege of an exclusive checkin lane is offered. Why everywhere in Brazil this happen? Some training is mandatory for Brazilian's staff.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Otavio Calfat General Manager

Good Hotel

Classificação TripAdvisor 4.0/5

PhilipGibbs Solo travel - 26/02/2018 Avaliação certificada TripAdvisor

Well located for the airport and the city centre is within easy reach. The hotel is modern and probably the best hotel in Uberlandia. It is clean, well presented but does no tick the luxury box. Most staff are friendly and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Otavio Calfat General Manager

Well located and staff very friendly.

Classificação TripAdvisor 4.0/5

Rogerio_Puca Business - 13/11/2017 Avaliação certificada TripAdvisor

By far the best option to stay in Uberlandia. Nice rooms, fitness center for keeping up health in good shape, next to the mall and good restaurants and most important, it is a safe place. Recommend!!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Otavio Calfat General Manager

There should be a better hotel in Uberlandia

Classificação TripAdvisor 3.0/5

PhilipGibbs Business - 14/08/2017 Avaliação certificada TripAdvisor

The public areas are quite good, the service is generally friendly with some staff trying to anticipate needs whilst others tend to be responsive. The rooms are basic and similar to a travel lodge (I made this comment on Trip Adviser last December and the hotel responded by saying it had a new tower with better rooms - well you didn't give one then nor on this visit!). I am a very reluctant guest at any Accor Group hotel as I find Accor the most arrogant organisation I have ever had the misfortune to pay money to. They refuse to respond to a complaint when to do so would confirm they caused me great inconvenience having first given me justification of cancelling a reservation I had in another of their Uberlandia hotels as being within their Terms and Conditions, however, when I forwarded to them their own T & C's that did not support their contention Accor simply stopped replying!!! I have a full audit trail if anyone is interested contact me philg@prgibbs.co.uk

Dear Mr. Gibbs, Thank you for taking the time to tell us about your experience at the Mercure Uberlandia Plaza Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Otavio Calfat General Manager

Good hotel, but I had a very loud room

Classificação TripAdvisor 2.0/5

michaschade Business - 01/02/2017 Avaliação certificada TripAdvisor

Nice personnell, clean rooms. Mediocre breakfast (not many choices and poor quality of the scrambled eggsI). I had a VERY loud room (no, it was NOT the AC or fridge...). There was a buzz that I could not even silence with earplugs.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Uberlandia Plaza Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Otavio Calfat General Manager

Unfortunately the best hotel in Uberlandia

Classificação TripAdvisor 2.0/5

PhilipGibbs Solo travel - 03/01/2017 Avaliação certificada TripAdvisor

I have been staying at this since opened some 10 or so years ago. The staff are friendly and helpful and some of the staff have been there since I first stayed there. The hotel became part of the Accor group a few years ago. The hotel has extended the common parts of the building which generally are quite good. The guest rooms however are typical of a Travel Lodge, basic in every way and to a budget specification. The guest rooms are clean and have basic air conditioning. In my experience of Uberlandia and having stayed at other hotels in my search for the best, this hotel is unfortunately the best option. Uberlandia with a population of circa 650,000 and its own airport would, in my view, benefit from an IHG Crowne Plaza or Intercontinental hotel, there is no competition at such a level.

Dear Mr. PhilipGibbs, Thank you for the review of our hotel. We hope having the opportunity to host you again soon. Sincerely, Otavio Calfat General Manager

Services improvement

Classificação TripAdvisor 4.0/5

Rubens Jesus M Business - 03/10/2016 Avaliação certificada TripAdvisor

Room Service: Despite the presentation of the dish, the food was bad: meat was tough and overly salted vegetables. And the price was not fair Bad food: Tough meat and overly salted vegetables. And a couvert with only breads & butter ...

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Uberlandia Plaza Shopping. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Otavio Calfat General Manager

Very good

Classificação TripAdvisor 5.0/5

Jaqueline V Couples - 10/08/2016 Avaliação certificada TripAdvisor

Describe the service you experienced: I experienced a very good service. Tell us how you liked the room: The room is very comfortable. Say what you liked best & least: Everything is good. The breakfast could be included.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Otavio Calfat General Manager

Very nice hotel

Classificação TripAdvisor 5.0/5

emersonk991 Couples - 22/07/2015 Avaliação certificada TripAdvisor

The hotel is well located, right beside Center Shopping, a very good mall in the city. There is indoor passage to go to the mall. Very good options in restaurants nearby, and at the mall. The hotel was under maintenance to better attend the customers.

Dear Mr. Emerson K, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Otavio Ferraz Calfat General Manager

Very comfortable accommodation

Classificação TripAdvisor 5.0/5

RafaelFerrao Couples - 29/04/2015 Avaliação certificada TripAdvisor

Good location and situated next to an excellent shopping mall and convention center. Impeccable service. Taxi stop in front of the hotel. I requested room service (1AM) and was attended by the deadline. Breakfast with many options.

Prezado Sr. Rafael Ferrao, agradecemos imensamente seus comentários a respeito de sua hospedagem no Mercure Uberlândia Plaza Shopping. Em nosso hotel, procuramos fornecer um serviço diferenciado a cada um de nossos hóspedes. Por isso, seu feedback é muito importante para nós. Esperamos poder servi-lo novamente em breve. Atenciosamente, Otavio Ferraz Calfat Gerente Geral

Excellent breakfast and good location.

Classificação TripAdvisor 4.0/5

Fabio M Couples - 16/12/2014 Avaliação certificada TripAdvisor

Good location and excellent breakfast. For the price you pay, reception service could be better. There are too few attendants for the ammount of guests which causes loss of time on checkin in and out. If you are in a hurry to catch a flight it may be a problem.

Very good value

Classificação TripAdvisor 5.0/5

Mr_Fragoas Business - 02/11/2014 Avaliação certificada TripAdvisor

The best hotel in uberlandia. The room is brand new and very clean. Breakfast was very good. The gym is complete and clean. Location is key - side by side to a mall. I recommend this hotel for sure. Give it a try.

Perfect

Classificação TripAdvisor 5.0/5

Ghassan T Family - 19/09/2014 Avaliação certificada TripAdvisor

People at the frontdesk are very well prepared to perform their duties. Rooms are large enough and well ventilated. Excelent breakfast. The hotel's surroundings are safe and clean. The closeness to the shopping mall is a privilege.

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