Novotel Лондон Запад 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 2 674

Гарантия
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Novotel Лондон Запад - Image 1
Novotel Лондон Запад - Image 2
Novotel Лондон Запад - Image 3
Novotel Лондон Запад - Image 4
1 Shortlands, Хаммерсмит, W6 8DR ЛОНДОН, Великобритания

Описание

Особенности отеля

  • 33 универсальных конференц-зала

  • Бесплатный доступ к WIFI во всех номерах

  • Полностью оборудованный фитнес-центр

  • Три минуты пешком от станции метро Hammersmith

  • Короткая поездка на метро до Харродс и Гайд Парка

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Расположение отеля

Novotel Лондон Запад

1 Shortlands, Хаммерсмит
W6 8DR ЛОНДОН
Великобритания

GPS:51.492115, -0.219759

Телефон
Факс +44 20 8741 2120

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 2 674

Рейтинг TripAdvisor  3.8/5  Отзывов: 5 804

Poor Check-in Experience!

Примечание: Tripadvisor 4.0/5

AlbusD Реальные отзывы TripAdvisor

Stayed two nights in this hotel in cold November. It is a short walk from the undergound station. Had to take the lift up one floor for check-in. Check-in was supposed to be easy and straightforward but the check-in staff was interrupted and delayed by her colleague who kept on talking even when it is apparent that a customer is checking in. There is a large hotel with many rooms. Room was of decent size and decent furnishing. It was comfortable enough for us to have decent rest and sleep. The cleaning staff were polite and customer oriented unlike the check-in staff. We did not have breakfast in the hotel but that was a cafe in the next building which served good breakfast. Although it is not in zone 1 of London, it is in a good location where the nearby underground station is on the line that brought us to the airport and attractions/restaurants in London. Overall, a comfortable stay. If not for the poor customer service at the reception during check-in, i would have rated it higher.

Dear Albus, Thank you for your review. We're delighted you found your room comfortable and appreciated our cleaning team's efforts. That said, we sincerely regret your reception experience didn't meet expectations and will review our staff coordination. Nonetheless, we're thrilled you valued our prime location near transport links and found our accommodation quality met your needs. We hope to welcome you back on future occasions. Best wishes, Anastasios Agiannitis, Guest Relations Manager

Good restaurabt

Примечание: Tripadvisor 5.0/5

Paul B Реальные отзывы TripAdvisor

Very nice attention from Benita from the restaurant, very good time, nice place , confortable, kind and dedicated, we sure we will be back

Dear Guest, Thank you for taking the time to review your stay. We're delighted you enjoyed your time at Novotel London West. It's wonderful to hear our team's dedication contributed to your positive stay. We take pride in creating comfortable environments where guests can relax and feel valued during their visit. We look forward to seeing you again on a future trip. Kind regards, Anastasios Agiannitis, Guest Relations Manager

Another good stay.

Примечание: Tripadvisor 4.0/5

Fen1966 Реальные отзывы TripAdvisor

Another good stay at this hotel, we have used it many times over the years as it is so handy for the Hammersmith Apollo, quick to get into central london and has a carpark. Would highly recommend.

Dear Fen, Thank you for such a positive review. We're delighted you found our location convenient for both Hammersmith Apollo visits and exploring central London. It's wonderful to know our parking facilities contributed to another smooth stay experience. We look forward to welcoming you again. Kind regards, Anna Alves, Assistant Guest Relations Manager

Amazing hotel! Highly recommended

Примечание: Tripadvisor 5.0/5

CrisMafalda Реальные отзывы TripAdvisor

Amazing hotel and staff! Breakfast was excellent with lots of choices! Tube is really close so it is very convenient as it is very well located!

Dear Mafalda, It was a pleasure to receive this great review. We are thrilled you enjoyed your experience at Novotel London West. It’s fantastic to hear you appreciated our welcoming team and found our breakfast selection satisfying. We’re equally pleased our central location made exploring London convenient for you. Your positive remarks about the comfort of your room and our attentive service mean a great deal to us. We look forward to welcoming you back on a future occasion. Best wishes, Anna Alves, Assistant Guest Relations Manager

What are these stains on the carpet? 🤢🤮

Примечание: Tripadvisor 1.0/5

MohairsChild Реальные отзывы TripAdvisor

After an evening flight from Belfast and a tube ride from Heathrow to Hammersmith, I was encouraged by the great service checking in to this hotel late last night. What I wasn't expecting was the grim reality of my room for the night. I have no idea what the stains are on the carpet, but there was no way my bare feet were going to make contact with it. Just vile and really unacceptable for any hotel to rent a room out with carpet this gross. I hadn't thought to pack a hazmat suit. One hotel that I absolutely will not ever stay at again.

Dear Guest, Thank you for taking the time to share your feedback. It's rewarding to hear our reception team made your arrival smooth. That said, we regret any shortcomings in room maintenance you encountered. Our team remains available around the clock to address immediate concerns during stays. We hope to see you again in the future. Kind regards, Anastasios Agiannitis, Guest Relations Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 2 463 Отзывов 9.4/10 Расположение
  • 3 173 Отзывов 6.3/10 Номер
  • 4 094 Отзывов 8.6/10 Сервис
  • 66 Отзывов 6/10 Интернет
  • 1 244 Отзывов 6.1/10 Чистота
  • 1 240 Отзывов 8.4/10 Завтрак
  • 75 Отзывов 8.8/10 Велнес-зона

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