ibis Лондон Шепердс Буш — Хаммерсмит 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 788

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ibis Лондон Шепердс Буш — Хаммерсмит - Image 4

Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • Restaurant & Bar

  • Westfield Discount Voucher up to 25%

  • Local Car park (access on Charecroft way satnav:W14 0DQ) £11/24h. Height restriction 198cm

  • Central line Underground 24/7 on weekends (Friday & Saturday)

  • Pet friendly accommodation

Наши номера

Расположение отеля

ibis Лондон Шепердс Буш — Хаммерсмит

3-5 Rockley road
W14 0DJ ЛОНДОН
Великобритания

GPS:51.50344, -0.220422

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 788

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 497

Сертификат качества 2023

Handy for local amenities but needs a bit more love

Примечание: Tripadvisor 3.0/5

Themightydarlo Couples - Реальные отзывы TripAdvisor

Easy to find hotel within close proximity to Shepherd's Bush tube but at night some unsavoury characters around (not the hotels fault). Bed comfy and good night's sleep had. Room small with very small toilet and shower pod attached on. Needs some more sockets in the room. Breakfast was average to be honest, nothing special. Staff seemed busy and rushing around. Food not always replenished after gone so little bread for the cheese and hams. Staff generally friendly but not all Was expecting a little better but I'd say 5/10

Very Good

Примечание: Tripadvisor 4.0/5

Discover16171819 Реальные отзывы TripAdvisor

Stay there 3 nights after disappointing stay in Ibis Styles in Barcelona and can recommend it. As I expected as a frequent guest at Accor hotels - very clean hotel, pleasant stay, nice staff, very good breakfast, coffee and tea in the room. The location is perfect - with very good connections to the city center. The only cons: it is an old hotel and the floor creaks everywhere - in the room, in the corridor, in the rooms above or next

Substandard, smoky room - and a flood!

Примечание: Tripadvisor 2.0/5

Kira T Реальные отзывы TripAdvisor

Not great. Location is excellent and convenient. There’s a Pizza Express right next door, tons of shops within steps, and the Westfield Mall is a couple of blocks away, That said: bleh. Someone had been smoking up a storm in our bathroom before we arrived. The smell was overwhelming. We got one of the room cleaners to give us a bottle of that “magic spray” that’s supposed to eliminate smoke smell, but the nasty stink lingered all night, despite a LOT of spraying. The bed was… okay… but not up to good hotel room standard, with a weird thin mattress, a mattress topper thingie, and legs that were starting to buckle a bit. The bathroom is a weird pod-like curvilinear plastic installation in the corner of the room. It’s a step up to get in. The loo bowl is molded into the wall, not a separate unit bolted to it, so it sags a tad when you sit down: very surprising! And not in a good way. Towels were… clean? But didn’t look that sanitary. Then in the morning, my husband took a shower, and the drain was completely blocked! Water all over - as though in a wet room - except it is not. The shower didn’t drain AND the bathroom floor had standing water and soapsuds on it. Very unpleasant and he could not finish showering because the flooding would not stop!!! Needless to say I was unable to shower myself. Maybe we got a substandard Hotels dot com room? I don’t know. But even at a decent-ish rate this hotel was not worth it and we will be avoiding the Ibis brand In future.

Dear Kira T, Thank you for taking the time to share your feedback regarding your recent stay at ibis London Shepherds Bush - Hammersmith. We appreciate your compliments on our excellent and convenient location, with nearby amenities such as shops and the Westfield Mall. We are truly sorry for the inconveniences you experienced during your stay. Please accept our sincere apologies for the smoky smell in your bathroom. We understand how unpleasant this must have been for you, despite the efforts made to eliminate the odor. We have taken note of your feedback and will address this matter with our housekeeping team to ensure such occurrences are minimized in the future. We apologize for the discomfort caused by the mattress and the condition of the bathroom. Your comments have been duly noted, and we will take them into account as we continuously strive to improve our guests' experience. Furthermore, we apologize for the blocked drain in your shower and the resulting flooding in the bathroom. This is certainly not the level of service we aim to provide, and we regret that you were unable to finish your shower. We will investigate this issue and work towards a solution to prevent future incidents. Your feedback regarding the cleanliness of the towels has been acknowledged, and we will discuss it with our housekeeping team to ensure that all our towels meet the highest standards of cleanliness and hygiene. We understand your disappointment, and we regret that your experience did not meet your expectations. We would like to assure you that this is not indicative of our usual standards, as we strive to provide our guests with a comfortable and enjoyable stay. Once again, we apologize for the inconveniences you encountered. We appreciate your feedback as it helps us identify areas for improvement. We hope that you will reconsider and give us another chance to provide you with a better experience in the future. Kind Regards, Aga Assistant General Manager

Highly recommended!

Примечание: Tripadvisor 5.0/5

analillobertoldi Реальные отзывы TripAdvisor

It was very wise to choose Ibis Hotel for my stay. The location was perfect, the staff was exceptional, the room was comfortable and clean. And the breakfast was too delicious. It's a great value for the price. I definitely recommend it. If you are going to London, this is the option.

Dear analillobertoldi, Thank you so much for your glowing recommendation! We're delighted to hear that choosing Ibis Hotel for your stay turned out to be a wise decision. It's wonderful that you found our location perfect, our staff exceptional, and your room comfortable and clean. We're especially pleased that you enjoyed our delicious breakfast and feel that our hotel provides great value for the price. Your endorsement means a lot to us, and we appreciate you taking the time to share your positive experience. If your travels bring you back to London, we look forward to welcoming you again and ensuring another enjoyable stay. Safe travels! Warm regards, Aga Assistant General Manager

Mr Pontes

Примечание: Tripadvisor 5.0/5

975leandrop Couples - Реальные отзывы TripAdvisor

Great experience, me and my wife were looking for a nice place to stay away from the children during the weekend and this was just what we need it. Thank you all for your service, we will definitely be back soon

Dear Mr. Pontes, Thank you for taking the time to share your experience with us. We're thrilled to hear that you and your wife had a great weekend getaway at our hotel. It warms our hearts to know that we could provide the perfect setting for you to enjoy some quality time away. Your appreciation for our service means a lot to us, and we're honored that you're considering a return visit. We look forward to welcoming you both back soon and ensuring another enjoyable stay. If there's anything specific you'd like for your next visit, please feel free to let us know. Thank you once again for choosing us. Best regards, Aga Assistant General Manager

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Другие интернет-пользователи оценили наш отель

  • 1 123 Отзывов 9.6/10 Расположение
  • 1 261 Отзывов 6.6/10 Номер
  • 1 088 Отзывов 9.2/10 Сервис
  • 39 Отзывов 6/10 Интернет
  • 628 Отзывов 7.8/10 Чистота
  • 529 Отзывов 6.9/10 Завтрак
  • 6 Отзывов 10/10 Устойчивое развитие

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