ibis Лондон Шепердс Буш — Хаммерсмит 3 звезды

Rooms ridiculously hot, there is an aircon function in the room which would only turn on for heating, rang reception at 11.30pm to ask for assistance, after waiting 20 mins rang again and was advised no one could help. Asked to switch rooms, no rooms available. Receptionist was very rude and told me there was nothing he could do to help. Would not stay again, had the worst nights sleep before a big conference.

Great hotel.. BUT… the temperature was unbearable… 25-28 degrees and couldn’t be controlled … couldn’t sleep it was so hot (in november)… window open, noisy but still too hot! Rang reception at 1am they said nothing could be done… bizarre and such a shame They were very good about refunding but had to relocate to holiday inn express in hammersmith.

This is a nice hotel with friendly and professional staff. This is a calm quiet hotel and the staff do a great job here. The location is a bit out of the way if you want to be close to all the tourist areas but still this property offered great value for our London stay.

Good hotel with good service (front desk were very helpful), convenient location and all that we needed for a couple of nights visiting London. While the hotel doesn't have a car park, the W12 shopping centre car park is adjacent with dedicated IBIS entrance. Since it's changed from NCP (several years ago) it now has CCTV and 24hr security (SIXT rentals also share it so they have a vested interest to keep it safe & secure). It also has 4 x Pod Point EV charge points on free vend. You just have to pay £11 per 24hr - the hotel gets you a discount on what would otherwise be £25/24hrs. I can't comment on the breakfasts, as we went into the Lidl in the shopping centre for fruit & freshly baked rolls - much better value! Hotel is 5 min walk from the tube - and as it's central line you can be in central London (Tottenham Court Rd) in 15 mins. Also by Tube is Westfield shopping with a good selection of shops and chain restaurants if you don't want to travel into central London. Room was fine for a 2 night stay - clean, quiet, compact but good pod ensuite, and decent aircon.

This is the third time I stay at the Ibis is Shepherd’s Bush and I like it more each time. Yes the rooms are tiny and the bathroom is a space pod but the location is good and the staff is great, specially Egle who was so nice and helpful that I have to mention her specially. The room was clean and everything I was expecting. Nice to be able to open a window even if it’s just a tiny little bit. I still wish they would have one hand towel in addition to the two bath towels. I will for sure be staying again.