ibis Saigon Airport

ibis Saigon Airport 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 240 görüş

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Otel ekstraları

  • "Free airport transfer service (Advance booking required) "

  • "Day-use room option available (Direct booking only) "

  • "24/7 dining service: At restaurant and in room "

  • "Beautiful outdoor roof-top pool and bar with Airport view "

  • "Wellness center available: Steam & Sauna, Gym "

ALLSAFE onaylı otel

Otelin konumu

ibis Saigon Airport

2 Hong Ha Street
70000 Ho Chi Minh
Vietnam

GPS:10.813508, 106.665704

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is open 24 hours/day, available with savory and sweet dishes whenever hunger may strike.

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Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  240 görüş

TripAdvisor Derecesi  4.5/5  801 görüş

Highly average experience, a hotel riding on a brand name.

Tripadvisor puanı 1.0/5

nikilk07953 Solo travel - TripAdvisor onaylı yorum

When I booked this hotel through an online travel agent, the booking mentioned that airport transfer were complimentary on request. To my surprise when I arrived the transfers were complimentary but not individual, it was a shared coach. I was asked to sit next to the driver of this coach in a compartment that was not at all clean, there weren’t even water bottles. I was asked to put my own bag in the coach with no assistance what so ever. While booking, I made a request for a quiet room away from the elevator, while my room was placed away from the elevator I was allocated a connecting room and could hear everything happening in the next room. Extremely poor sound proofing - to such an extent that I knew when the person in the next room was using the toilet! Disgusting! I’ve stayed in Ibis hotels in Europe and India, I’ve never faced such a poor quality of product! The staff behaviours was very average, sad to say that they don’t understand the word hospitality - there was no warm welcome, I wasn’t greeted with a smile on their face or even asked for feedback during checkout! Extremely transactional, such a shame for such a well reputed brand. This definitely marks my last stay with Accor internationally. Even though this hotel’s pricing is very reasonable, I would not spend a single $ coming back to this hotel!

Dear nikilk07953, Thank you very much for your detailed review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please allow me to express my sincerest apologies for not delivering a quality of service up to your expectations. We will ensure to share this feedback with our team members and provide better training to improve our guest service quality. Once again, I am truly sorry for your bad experience and we hope you will give us another chance to better serve you in the future. Sincerely yours, Marc DUPUIS General Manage

Very good location

Tripadvisor puanı 5.0/5

j_noss888 Couples - TripAdvisor onaylı yorum

This hotel is right next to the airport. Everything was perfect from the check-in, through the dinner, till the airport transfer. The roofstop bar and the pool is amazing. First but not last Ibis experience.

Dear j_noss888, We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, which is very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit at ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

No Basic Customer Service

Tripadvisor puanı 3.0/5

andrewdT7452GA Couples - TripAdvisor onaylı yorum

Our short stay here was for the most part great. Breakfast was a bit of a disappointment. I ordered an omelette from the kitchen and it was very evident only half was sent out, my partner ordered one too and probably got the other half of mine. I had no choice on fillings. We only a choice of Guava or Watermelon juice, the Milk for the cereal was hot and this will make people sick, add to that, the coffee machine had warm milk too, from sitting on the bench. When we went to pay for our breakfast, if we signed up to the Accor Membership, we would have gotten a discount, however as we are both already members, we weren’t entitled to the discount. The pool deck is very nice, with great views, attentive staff, and the drinks and food menus are awesome. We enjoyed a lovely evening swim on arrival and spent the better part of our last day by the pool relaxing. Having a Starbucks on the ground floor was great too, I knew I could get a nice coffee or frappe. We went to the pool about 10am, there were no towels available, my partner went to the room to grab a towel and Housekeeping was there, after several attempts, he managed to get across to the staff there weren’t any towels at the pool. There no ordering drinks or food for the pool until 4pm, because that’s when the bar opens. We tried ordering room service, that was an effort too, because non of the staff appear to be able to speak or understand English. We couldn’t charge it to our room because there wasn’t a deposit taken at check-in, so we had to use a credit card. Such a stark contrast from yesterday when we checked in. Just another reason not to return to Vietnam, when you stay in 2 alleged 4 Star Hotels in 6 days and neither appears to want to serve Westerner’s.

Dear andrewdT7452GA, Thank you very much for taking some of your time detailing your experience about your stay at ibis Saigon Airport. I am happy to read that your time with us was great for the most part of it and I am especially glad you enjoyed the atmosphere of our fully renovated roof top bar with the swimming pool overlooking the international airport. Regarding the pool towels, I am very sorry for the miscommunication from our public attendant and rest assured we will continue to improve ourselves to deliver memorable experience to all our guests. Once again, thank you for your comments and we hope to have the opportunity to serve you again in the near future. Best regards, Marc Dupuis General Manager.

Didn’t stay - rooftop bar with great views for layover

Tripadvisor puanı 5.0/5

bognarofsydney Couples - TripAdvisor onaylı yorum

We had a long layover on HCM and arrived at this hotel around 3.45pm. We were too late in the day to have a room for day / half day hire but used the rooftop bar. Much better than sitting in the airport and they even took us back to the airport by shuttle bus.

Dear bognarofsydney, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. We are happy to read that you had a pleasant stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our contributors. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones. Sincerely, Marc DUPUIS general manager

Great Experience!

Tripadvisor puanı 5.0/5

adi_k_explorer TripAdvisor onaylı yorum

Great rooms were provided. Had a late night check-in, they also provided complimentary airport pick up. Would definitely recommend if you need to stay near the airport. A bit far from main city but had an great, peaceful stay. Even breakfast served was really good!

Dear adi_k_explorer, We very much appreciate your comments regarding your stay at the ibis Saigon Airport and please accept our apologies for the late response. We are happy to read that you had a pleasant stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our contributors. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones. Sincerely, Marc DUPUIS general manager

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