Hôtel des Arts Saigon - MGallery Collection 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 2.447 görüş

En iyi fiyat
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Hôtel des Arts Saigon - MGallery Collection - Image 1
Hôtel des Arts Saigon - MGallery Collection - Image 2
Hôtel des Arts Saigon - MGallery Collection - Image 3
Hôtel des Arts Saigon - MGallery Collection - Image 4
76 78 Nguyen Thi Minh Khai St, District 3, 70000 HO CHI MINH CITY, Vietnam

Açıklama

Otel ekstraları

  • Elegant rooms and stately suites

  • Chic lifestyle 5-star boutique hotel with classical charm

  • Situated a minute away from the diplomatic area and the Notre Dame Cathedral

  • Each room offers the smooth lines of an art deco décor

  • All rooms are non-smoking

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Otelin konumu

Hôtel des Arts Saigon - MGallery Collection

76 78 Nguyen Thi Minh Khai St, District 3
70000 HO CHI MINH CITY
Vietnam

GPS:10.782574, 106.69732

Telefon
Faks +84 28 3985 9999

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  2.447 görüş

TripAdvisor Derecesi  4.5/5  2.336 görüş

2024 mükemmeliyet sertifikası

exceptional service and kindness

Tripadvisor puanı 5.0/5

Tram N TripAdvisor onaylı yorum

Our son had an unforgettable birthday party here at Saigon Kitchen Restaurant last week. I would like to extend my heartfelt thanks to Tài, Thư and Tú Anh, and all staffs for your great support on that day. Your efforts made the celebration truly special, and we are deeply grateful for your exceptional service and kindness.

Ho Chi Minh City stay

Tripadvisor puanı 5.0/5

Jane H Aileler - TripAdvisor onaylı yorum

This hotel is absolutely wonderful. The location has been perfect for our trip and easily accessible to a lot of places in the city The food and service has been excellent We have eaten in both evenings Thaovy, Lan Nhi and Khanh thank you for making our evenings special ..

Hotel with a great location and excellent service

Tripadvisor puanı 5.0/5

Sky_Traveller2000 TripAdvisor onaylı yorum

The M Gallery at Ho Chi MInh City is a luxurious and well-located hotel. It is within 5 to 10 mins walk to historic places that one must visit while in HCM. It has all the features and beauty of a 5-star hotel. However, what sets it apart from the rest of the 5-star hotel is the hotel staff and the services provided. When I walked into the hotel and tried checking in, the duty manager at the front desk checked my passport and found out that I am a Platinum member and directed me to the executive lounge for the check-in. What impressed me was that in the few seconds she checked my passport, she remembered my name and address me by my name when I re-appeared in the lobby the next day. The manager and staffs at the executive lounge are very helpful and attentive to the guest needs. Their service is excellent. An example is that they found out that I like green tea as I ordered it for breakfast and a few occasions. When I go to the lounge to relax and read my book, they would bring a pot of green tea without me even asking for it. The green tea is served in very beautiful china tea pot set. When my hand-held shower head leaked during usage, I reported it via the housekeeping number. Within 10 mins, one of the housekeeping staffs who was doing her daily duties knocked on my door to investigate the issue. The next moment, she took out her mobile phone and took a photo of the problematic part. She told me that she is sending it to their maintenance team to change the shower head for me. While they were looking into this issue, I went to the lounge to relax. When I reached the lounge, I was surprised that the staff there knew about my problem and assured me that the issue is being resolved and apologies for the inconvenience. I was in the lounge for about an hour to read my book. When I returned to my room, the shower head was replaced and the room cleaned. This is what I call service excellence. The communication within the hotel team assured that any guest complaint is address immediately. I had come across hotels where guest complaint went into a black hole and the guest had to remind the front desk many times before the issue was addressed. To top off my experience on this issue, the Room Director got to know about it and sent a very nice BBQ Pork sandwich and 2 bottles of fresh watermelon juice the next day for the inconvenience caused. Excellent service! The hotel has excellent buffet lunch and dinner, but my personal favourite is their Wagyu Beef Pho. It is the best beef pho I have ever had. It is even better than the Wagyu Beef Pho at the Sofitel Metropole in Hanoi (That is my favourite hotel in Hanoi). All the staffs at the Saigon Kitchen gave excellent service. I will definitely be staying in M Gallery the next time I am in HCM.

Dear Sky_Traveller2000 Thank you for taking the time to share such thoughtful and detailed feedback. It truly warms our hearts to know that your stay was memorable, and we’re grateful for the chance to make you feel welcomed and valued throughout your time with us. Hearing how our duty manager’s warm greeting and the team’s thoughtful gestures at the executive lounge resonated with you means a lot. It’s these small, personal touches—like remembering your name and your love for green tea—that we hope make our guests feel genuinely cared for. We’re thrilled that these moments stood out to you. We also want to thank you for your understanding and patience with the shower issue. I’m so pleased that our team responded quickly and that our Director of Room’s gesture could offer a bit of comfort. Knowing that this experience deepened your connection to us is incredibly meaningful—it’s guests like you who inspire us to continue delivering exceptional service every day. And thank you for sharing your love of our Wagyu Beef Pho! It’s wonderful to hear that it became a highlight of your dining experience with us. We’re very much looking forward to welcoming you back on your next visit to Ho Chi Minh City, and we’re here to ensure each stay feels just as special. Sincerely, Ken Nguyen Guest Experience & Quality Manager

Very bad organization

Tripadvisor puanı 2.0/5

lulunamib Friends getaway - TripAdvisor onaylı yorum

The last stop of our tour: the worst hotel of the tour We booked 5 rooms Check in is at 14:00 One of us asked an early check in because she was hill and she had to pay 180€ Our room was not ready at 16:30!!!!!!! No reason, no excuses The rooms are small and the bathroom are ridicolous I am wondering how they can rate as a 5 stars hotel My last experience with Accor Hotels

Dear Lulunamib, We’re truly sorry to hear about your disappointing experience and sincerely apologize for the issues you encountered during your stay. We understand the frustration caused by the delayed check-in and we’re very grateful you allowed our team to reach out during your stay to perform service recovery. We take your feedback seriously and will address these issues with our team to improve our service standards. Thank you for sharing your experience with us, and for giving us a chance to make it right. Warm regards, Ken Nguyen Guest Experience & Quality Manager

First Time with the Great Location

Tripadvisor puanı 5.0/5

Cee-Jz Friends getaway - TripAdvisor onaylı yorum

Nice place and great location, very close to the mall and within walking distance to local sightseeing spots. Very convenient. The staff were nice. We visited the rooftop bar, which had a great atmosphere and reasonable prices. Will return for sure.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 748 görüş 9.4/10 Konum
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  • 1.582 görüş 9.3/10 Hizmet
  • 8 görüş 9.1/10 Wifi
  • 571 görüş 9.4/10 Otel Ambiyansı
  • 558 görüş 9.7/10 Kahvaltı
  • 531 görüş 8.8/10 Otel Donanımları
  • 431 görüş 6.4/10 Konfor

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