Mercure Riga Centre 4 étoiles

Note Avis clients (Note ALL) 4.2/5 776 avis

Mercure Riga Centre - Image 1
Mercure Riga Centre - Image 2
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Description

Les plus de l'hôtel

  • WIFI gratuit

  • Animaux de compagnie acceptés

  • Installations de conférences

  • Emplacement central

  • Parking devant l'hôtel

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Lettonie

GPS:56.947592, 24.123197

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Navette
  • Accessible en fauteuil roulant
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

BAR

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  776 avis

Note TripAdvisor  4.1/5  990 avis

Note Avis clients 4.5/5

Anonyme En famille - Avis confirmés ALL

Dear Jerome Thank you very much for your feedback and for staying at Mercure Riga Centre. We are pleased to hear that you appreciated the convenient location, the comfort of your room, and the welcome fruit plate upon arrival. Your kind words are truly appreciated and motivate us to continue delivering great service. We also sincerely apologize for the inconvenience regarding the room cleaning service. Please note that your reward points have now been credited. Should you have any further questions or need written confirmation, please do not hesitate to contact us at H9… – we will be happy to assist you. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Bien situé

Note Avis clients 4.0/5

Mme L. Voyage solo - Avis confirmés ALL

Dear Elena, Thank you for your feedback. We’re sorry to hear that your room temperature was not comfortable and that the porridge did not meet your expectations. Our reception team is available 24/7 to assist with adjusting room temperatures and addressing any concerns during your stay. We appreciate your comments and will share them with our team to improve our services. We hope to have the opportunity to welcome you again and provide a better experience. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

Bien mais pas fun...

Note Avis clients 4.0/5

Anonyme En famille - Avis confirmés ALL

Dear Guest, Thank you for sharing your experience at Mercure Riga Centre Hotel. We truly appreciate your kind words about our service and the peaceful atmosphere. Your feedback is invaluable to us as we continuously strive to improve. We hope to welcome you back in the future and provide you with an even better experience! If there’s anything we can do to make your next stay more enjoyable, please let us know. Sincerely, Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Avoid that terrible and russian speaking place, learn some English please, clean up the rooms, uncomfortable smell in wc

Note TripAdvisor 1.0/5

Ruslanas K Avis TripAdvisor

Dear Ruslanas, Thank you for your feedback. We are truly sorry to hear that your experience did not meet expectations. At Mercure Riga Centre Hotel, we strive to provide a welcoming and professional environment for all our guests, regardless of nationality or language. Our team members speak multiple languages, including English, to assist all visitors as effectively as possible. Regarding the deposit, it is a standard hotel procedure, clearly stated in the "Hotel Important Information" section on all booking platforms. It is fully refundable upon check-out, though the processing time may depend on your bank. If you have not received your deposit yet, please contact our reception so we can assist you. We sincerely apologize if you felt uncomfortable during your stay. Cleanliness and guest satisfaction are our priorities, and we encourage all guests to inform our 24/7 reception desk of any issues during their stay so we can resolve them immediately. We appreciate your feedback and will take it into consideration to improve our services. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

pas a la auteur

Note Avis clients 2.5/5

Chris Professionnel - Avis confirmés ALL

Dear Christophe, Thank you for sharing your feedback with us. I would like to sincerely apologize for the issues you experienced during your stay, particularly the soiled bed on the first night and the unchanged sheets. This is not reflective of the high standards we aim to uphold, and I will personally address this with our housekeeping team to ensure it does not happen again. I also regret that the temperature settings in your room and bathroom were not functioning properly, resulting in discomfort during your stay. Our maintenance team has been informed, and we will take the necessary steps to resolve this issue promptly. Your comfort and satisfaction are our top priorities, and I am truly sorry we fell short on this occasion. Please do not hesitate to contact me directly if there’s anything we can do to make this right or assist you further. We hope you’ll consider giving us another opportunity to provide you with the exceptional service and comfort you deserve. Kind regards, Vladislavs Petrovs Front Office Manager Mercure Riga Centre Hotel

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 977 avis 9.5/10 Site
  • 1 160 avis 7.7/10 Chambre
  • 789 avis 7.4/10 Service
  • 38 avis 8/10 Internet
  • 880 avis 7.8/10 Petit déjeuner
  • 653 avis 7.6/10 Confort
  • 424 avis 7.6/10 Propreté
  • 280 avis 5.1/10 Repas

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