Mercure Riga Centre 4 étoiles

Note Avis clients (Note ALL) 4.1/5 638 avis

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Elizabetes 101, LV-1050 RIGA, Lettonie

Description

Les plus de l'hôtel

  • WIFI gratuit

  • Animaux de compagnie acceptés

  • Installations de conférences

  • Emplacement central

  • Parking devant l'hôtel

Nos hébergements

Localisation de l'hôtel

Mercure Riga Centre

Elizabetes 101
LV-1050 RIGA
Lettonie

GPS:56.947592, 24.123197

Téléphone
Fax +371 67 869 901

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Navette
  • Accessible en fauteuil roulant
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

BAR

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  638 avis

Note Avis clients 2.5/5

Philippe R. En famille - Avis confirmés ALL

Chambre vieillotte, salle de bain pas au standing 4 étoiles et petit déjeuner très bas de gamme !

Dear Philippe R.! Thank you for taking the time to share your feedback. We are truly sorry to hear that certain aspects of your stay did not meet your expectations, particularly regarding the room condition, bathroom standards, and breakfast selection. Please accept our sincere apologies if you felt that the experience was not fully aligned with a 4-star level. We would also like to kindly inform you that our hotel offers renovated rooms, and we are gradually updating different room categories to enhance our guests’ comfort and overall experience. For your next visit, we would be more than happy to offer you a renovated room of a higher category, subject to availability, to ensure a much more enjoyable stay. Your comments regarding breakfast have been shared with our Food & Beverage team, as we continuously review and improve our offerings based on guest feedback. We truly appreciate your honest opinion and sincerely hope to have the opportunity to welcome you back to Mercure Riga Centre and provide you with a significantly improved experience. Kind regards, Tamara Shabelnyk Front Office Manager Mercure Riga Centre Hotel

Note Avis clients 3.5/5

Valerie B. D. Professionnel - Avis confirmés ALL

Accueil assez inégal. Lors de l arrivée tardive accueil assez laborieux et surtout chambre attribuée avait une climatisation excessivement bruyante. Nouvelle chambre plus cosy mais velux trop haut pour etre accessible et pas de télécommande ( merci au réceptionniste d’être venu les baisser) Clim non fonctionnelle. Super petit dejeuner

Dear Valerie, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our breakfast and that our reception team was able to assist you with the room adjustment. We regret that some aspects of your stay, such as the air conditioning and room facilities, did not fully meet your expectations. Your comments will be shared with our team to further improve our services. Kind regards, Santana Baitīte Front Office Manager Mercure Riga Centre Hotel

Note Avis clients 4.5/5

Antoine M. En couple - Avis confirmés ALL

Chambre confortable, petit déjeuner buffet très bien avec un large choix y compris des options locales. Proche de la gare donc facile d’accès y compris depuis l’aéroport et en bordure du quartier touristique donc très bien pour faire du tourisme.

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed the comfort of your room and our rich buffet breakfast with local specialties. It is also wonderful to know that our convenient location near the railway station and close to the city’s attractions made your stay more enjoyable. We truly appreciate your feedback and look forward to welcoming you back on your next visit to Riga. Kind regards, Yana Moskvicheva Front Office Manager Mercure Riga Centre Hotel

Note Avis clients 3.0/5

Florence D. En famille - Avis confirmés ALL

Hôtel vieillissant. Mobilier cassé, porté voilée. Pas de service de chambre tous les jours. Spa payant et onéreux.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Yana Moskvicheva Front Office Manager Mercure Riga Centre Hotel

Note Avis clients 5.0/5

Jean M. G. En couple - Avis confirmés ALL

Hotel très bien situé aux portes de la vieille ville. Notre chambre était très spacieuse et lumineuse ! Merci beaucoup pour le surclassement ! Je recommande vivement cet établissement.

Dear Guest, Thank you very much for your kind review. We're delighted to hear you enjoyed the spacious and bright room, as well as our prime location near the Old Town. It was our pleasure to offer you an upgrade, and we truly appreciate your recommendation. We look forward to welcoming you back in the future. Best regards, Yana Moskvicheva Front Office Manager Mercure Riga Centre Hotel

D'autres internautes évaluent notre hôtel

  • 955 avis 9.5/10 Site
  • 1 242 avis 7.1/10 Chambre
  • 916 avis 7.1/10 Service
  • 33 avis 8.4/10 Internet
  • 927 avis 6.8/10 Petit déjeuner
  • 702 avis 7.3/10 Confort
  • 505 avis 7.4/10 Propreté
  • 356 avis 5.2/10 Repas

Dispensé par Trustyou

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