Hotel Pullman Istanbul Hotel & Convention Center 5 estrelas

Classificação clientes Avis 4.3/5 1.505 comentários

Reservar este hotel

Quarto 1

Número de pessoas
Idade das crianças

Melhor preço garantido

Como funciona?
+ 11 Serviços

Extras do hotel

  • WIFI grátis.

  • Estacionamento grátis

  • Serviço de traslado diário para o Mall of Istanbul

  • Acesso direto ao Pullman Convention Center

  • Lavanderia e lavagem a seco

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Climatizado
  • Recepção aberta 24 horas por dia
  • Lavagem a seco / Ferro de passar Serviços pagos
  • Concierge
Lazer e atividades
  • Piscina
  • Academia
  • Bem-estar
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 2 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 51 Sala(s) de reuniões
  • Hotel de convenções
  • Business center de auto-atendimento

Localização do hotel

Pullman Istanbul Hotel & Convention Center

Yenibosna Merkez Mahallesi
1 Asena Sok No:15
Bahcelievler
34295 istambul
turquia

Tel: +902124111000

Fax: (+90)212/5925868

Check-in a partir das 14h00

Check out até as 12h00

  • De avião

    ATATURK INT AIRPORT A 4 km / 2,49 milhas

GPS:41.005832, 28.812734

Nossas acomodações

O hotel oferece quartos em 6 categorias: Superior, Deluxe, Executive, suíte Deluxe, suíte Executive e suíte Presidential. Todos os quartos são luminosos, modernos, tranquilos e possuem banheira ou chuveiro, frigobar e WiFi gratuito. Quartos conjugados e familiares disponíveis. Camas projetadas para o conforto dos hóspedes, além de travesseiros ortopédicos. Desfrute de uma experiência única em quartos elegantes, com detalhes cuidadosamente considerados para a satisfação dos hóspedes.

QUARTO SUPERIOR, 1 Cama King Size

Sala/quarto acessível
  • Número máximo de pessoas: 3
  • Superfície: A partir de 32 / 344 sq ft
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • Telefone de ligação direta
  • Minibar

QUARTO SUPERIOR com 2 camas de solteiro

Sala/quarto acessível
  • Número máximo de pessoas: 3
  • Superfície: A partir de 32 / 344 sq ft
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • Telefone de ligação direta
  • Minibar

QUARTO DE LUXO, 1 Cama King Size e vista da cidade

Sala/quarto acessível
  • Número máximo de pessoas: 3
  • Superfície: A partir de 40 / 431 sq ft
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • Telefone de ligação direta
  • Minibar

QUARTO DE LUXO com 2 camas de solteiro e vista para a cidade

Sala/quarto acessível
  • Número máximo de pessoas: 3
  • Superfície: A partir de 40 / 431 sq ft
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • Telefone de ligação direta
  • Minibar

QUARTO EXECUTIVE, acesso ao lounge, 1 Cama King Size e vista da cidade

Sala/quarto acessível
  • Número máximo de pessoas: 3
  • Superfície: A partir de 45 / 484 sq ft
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • Telefone de ligação direta
  • Minibar

QUARTO EXECUTIVE, acesso ao lounge, 2 Camas de Solteiro e vista da cidade

  • Número máximo de pessoas: 3
  • Superfície: A partir de 45 / 484 sq ft
  • Vistas: Voltado para a cidade *

Sujeito à disponibilidade

  • Internet sem fio no seu quarto
  • Internet de alta velocidade
  • Instalações para fazer café/chá
  • Telefone de ligação direta
  • Minibar

Nossos restaurantes e bares

RESTAURANT

Tipo de culinária: Internacional

O hotel Pullman Istanbul Yesilkoy oferece experiência de refeição única. Café da manhã servido a partir das 6h, almoço a partir das 11h e jantar a partir das 18h com menu em constante evolução, perfeito para reuniões de negócios e ocasiões menos formais.

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AVENUE

O Pullman Istanbul Yesilkoy Hotel Bar oferece variedade de bebidas alcoólicas e sem álcool em um ambiente elegante.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

VINOTECA

The Vinoteca embodies a cellar for its most precious wines that is brought to our guests table with an enjoyable ambiance and a diverse menu.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado
  • Domingo

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 51

  • Tamanho máximo: 7.500

  • Capacidade máxima: 1750 pessoas

  • Capacidade máxima para banquete: 1300 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Pullman Istanbul Hotel & Convention Center

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

1.505 comentários

tripadvisor

Classificação no TripAdvisor 4.0/5

472 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Substandard property

Classificação TripAdvisor 1.0/5

BigJDallas Business - 11/04/2021 Avaliação certificada TripAdvisor

stayed 4 days earlier this week and nothing worked. Checked back in for one day passing through today and have spent all day trying to get the air conditioner to work. Staff is indifferent. Been to desk twice and people are devoid of customer service skills. Those are the facts. They sure don't have a manager but a lot of millennials running the front desk. Soooo absurd.

Perfect and thank you to IPEK hanim.

Classificação TripAdvisor 5.0/5

melissagesse Family - 03/03/2021 Avaliação certificada TripAdvisor

I am very happy of my staying at Pullman Istanbul Hotel. Also, it was great that ALL Platinum clients are upgraded. Rooms are great and clean. Restaurant service is very good and prices are not so expensive. Special thanks to IPEK Hanim who was very helpfull during our staying, it was a pleasure to meet her and to be welcomed, helped by her.

Perfect for everything

Classificação TripAdvisor 5.0/5

sinasi964 25/11/2020 Avaliação certificada TripAdvisor

Remember this name as this is best hotel in Istanbul ! I have stayed several times for several days and honestly I'm so happy I found this place. I will start from check in in the lobby all with help of very nice, very friendly and professional. The rooms were always lovely, super clean with most comfortable bed i have ever slept on! I tried food room service several times as well and in 2o min was delivered to my room ! Overall I had best stay ever in Istanbul and definitely will back there and recommend this peace of heaven in central Istanbul to everyone.

Like at home

Classificação TripAdvisor 5.0/5

sinasi964 Solo travel - 08/12/2019 Avaliação certificada TripAdvisor

Very cool place, good atmosphere to stay and relax.The people who work hier are also all super efficient and friendly.Pullman is my favorite places in Istanbul.What makes this place special is the people that work there. I would recommend this hotel for sure.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuğçe Kadayıfçıoğlu Guest Relations

Chalk that stay up to experience...

Classificação TripAdvisor 2.0/5

THOshow Business - 26/06/2019 Avaliação certificada TripAdvisor

I was preparing (mentally) for a rough week in IST. Trade show. Endless meetings with clients. I chose the Pullman property b/c in previous stays (at other properties) everything was simply perfect. Cleaniness of the room. Amenities. Access to the Executive Lounge...even a super breakfast spread. For the Pullman Istanbul property, not a single one of these boxes gets ticked. Hands down the slowest WiFi I've encountered in quite some time. The maid service stopped refilling Nespresso pellets on the second day and apparently didn't understand the note "PLEASE LEAVE COFFEE" note I left next to the machine. The Executive Lounge was closed and no alternative arrangements were made. :((( Pullman People, please accept this constructive criticism and roll up your sleves and start taking care of your loyal customers....or they will go elsewhere.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Hotel & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

Why, who will read it

Classificação TripAdvisor 2.0/5

Voyager51978788957 Business - 12/02/2019 Avaliação certificada TripAdvisor

I felt like an inferior person. I bought a gift and it was taken from me as I entered the foyer because that gift was available in-house. It is typical of Istanbul. I have stayed in this city many times. Hate it.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

Good choice with little remarks

Classificação TripAdvisor 4.0/5

P6464CJpeterr Business - 06/02/2019 Avaliação certificada TripAdvisor

In general I can recommend the hotel. The rooms are big and nice and the staff is friendly and helpful.The journey is not so easy due to the location and traffic. At a bar in this hotel class it isn't ok, to have no soda for more than 2 days - but we could manage this problem with other drinks ;-)

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Istanbul Airport and Convention Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve PASLIER Guest Relations Executive

Spacious rooms and good service

Classificação TripAdvisor 4.0/5

X6176ZDpaulh Business - 21/01/2019 Avaliação certificada TripAdvisor

Impressive hotel design. Rooms are clean, modern and large. No noise heard even though in the flight path of the airport (my main reason for the stay was the proximity to the airport) . Check in staff were friendly and efficient. The food was excellent and reasonably priced.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Istanbul Airport and Convention Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve PASLIER Guest Relations Executive

BUSINESS TRIP

Classificação TripAdvisor 3.0/5

philippeo675 Business - 28/10/2018 Avaliação certificada TripAdvisor

B/F no body to help you. No thea, no cofee. Nothing to drink is proposed to Customer. No lounge and when going to Restaurant, they ask you to pay, what is support to be consummed as 'executive lounge'. I call 5 time the make up the room. Staff don't understand what I am asking for.

Dear Value Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

Hotel that Made of glass(((Pullman Istanbul Airport Hotel And convention Center)))

Classificação TripAdvisor 4.0/5

isam436 Family - 26/09/2018 Avaliação certificada TripAdvisor

From outside and with the first look for the hotel “pullman Istanbul Airport Hotel And convention Center” you can feel the beauty of this property before you go inside and it is clean and so quiet with welcoming staff and good breakfast .The most important thing here it is so near from Ataturk Airport about just few minute and close form the amazing aquarium in Istanbul inside aqua mall about 15 minute also the bath of the suites has jacuzzi and so spacious especially executive suite .......so nice hotel with large lobby.finally go there and feel the comfort . And thanks for all the staff in that hotel really thanks.

Dear Value Guest, We very much appreciate your comments regarding your stay at the Pullman Istanbul Airport and Convention Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve PASLIER Guest Relations Executive

Falling review... much better first time around then during our last stay

Classificação TripAdvisor 3.0/5

841_yvindr Family - 22/07/2018 Avaliação certificada TripAdvisor

Very messy check-in, double, triple deposit on credit card, 3 times the room keys didn't work, so after three tries, we got a new room. Chef must have been changed during the last month, as buffet went from fantastic in June to less then boring in July.

Dear Value Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

Good option for an overnight layover at IST

Classificação TripAdvisor 4.0/5

richardmonkeyharris Business - 19/05/2018 Avaliação certificada TripAdvisor

As I had enough time I really didn't fancy staying within the confines of the Airport airside hotel but was unsure how easy the alternative would be. I was pleasantly surprised, even with the additions of the Visa, Taxi fares etc. the overall cost was far cheaper and the whole process easier than I though it would be. Hotel is very good. There was some aircraft noise but not enough to bother me. Breakfast was excellent. Local traffic looks extremely busy but flows ok and both transfers only took a few mins. Would stay again.

Dear Valuable Guest, Thank you for choosing Pullman Istanbul Airport Hotel & Convention Center and sharing your comments with us here. We always like to hear such positive feedback and really appreciate your recommendations to your referals. I hope you'll choose us again on your next trip to Istanbul. Best regards, Inci Ecem Kılıç

Great dissapointment.

Classificação TripAdvisor 2.0/5

FrankRetboll Couples - 07/01/2018 Avaliação certificada TripAdvisor

30 minutes waiting time at check in No personel in the executive lounge. No personel and no light in executive lounge at breakfast. Demied breakfast in the normal restaurant. Felt as if th hotel was closed. It will be soon probably if this is the standard.

Dear, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport and Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4 star hotel with 2 star trained staff

Classificação TripAdvisor 3.0/5

Graham S Couples - 19/09/2017 Avaliação certificada TripAdvisor

Hotel appears to be very nice but having so many under trained staff let it down. no hotel information in the room information binder and told at reception that there never has been so finding out anything is difficult as each member of staff will give a different answer

Dear Mr.Graham, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Julia Sechenova Guest Relations

Beatiful hotel with antipathic staff

Classificação TripAdvisor 3.0/5

yob145 Family - 24/05/2017 Avaliação certificada TripAdvisor

It is a nice, beatiful and new build hotel, there are problems related to construction for example since the doors were not installed properly it was not possible to lock the door from inside, simply lack of delicate workmanship. The worst was the antipathic staff, they were like oldschool teachers rather then helpfull hosts. I think it is because it is a new hotel and the location of the hotel was for short stays. But staff needs to remember that Accor is a big group with different hotels, the stay maybe short in this hotel but it makes an unpleasent effect on the overcall group.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Emrah Nizamoglu Front Office Manager

Terrible service

Classificação TripAdvisor 1.0/5

hediamh Business - 13/04/2017 Avaliação certificada TripAdvisor

I never been served so bad in Pullman or any other Accor Hotel I was Platinum with A-CLUB Accor for more than 5 year and i'm not wrong to change to SPG i think Personnel are not friendly at all no one give u a correct answer I booked my room with a lounge access which is closed and everyone send me into a place from restaurant to lobby bar to reception and again and again .... in the restaurant they send us out i'm sooooo upset !!!! I called accor customer service they said to me that they will call the hotel and ring me back but no way no one called me and even the hotel didn't react ???????? i'm client since long time and i'm really shocked !!!!!

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport and Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emrah Nizamoğlu Front Office manager

Very nice

Classificação TripAdvisor 4.0/5

ernest208 Business - 03/04/2017 Avaliação certificada TripAdvisor

I'll be back next time. Executive suite and lounge at the 12th floor are nice ; just add some extra beverage at lounge...! Restaurant could be improved. Hope to be upgrated again as a platinum member.

Dear Guest , We very much appreciate your comments regarding your stay at the Pullman Istanbul Airport and Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emrah Nizamoglu Front Office Manager

Nicely appointed hotel - conveniently located.

Classificação TripAdvisor 5.0/5

ConstantineGeorgeB Family - 15/03/2017 Avaliação certificada TripAdvisor

Lovely reception, bar area. Nice rooms. Good breakfast. Excellent pool, fitness, and spa facilities. Nice staff, but communications could be better. Shuttle bus did not arrive for airport pickup at scheduled time, requiring us to take taxi. Access roads to/from hotel must be improved.

Dear Mr. Constantine , We very much appreciate your comments regarding your stay at the Pullman Istanbul Airport and Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sinem Oruk Guest Relations

Februay 2017 stay

Classificação TripAdvisor 4.0/5

198alberta Solo travel - 10/02/2017 Avaliação certificada TripAdvisor

The hotel is marvelous and the rooms are superior. The entrance to the hotel is breathtaking and the rooms was superior. I enjoyed the large shower and big bed. The breakfast was included which provided so many choices of fruit and specialties. Service was very attentive. A return visit would include another stay there. The one issue for review is the morning desk staff help. I had asked for a wake up call at 6:30, but it seemed later. Then after breakfast at 8 am I was ready to leave at 9, but the shuttle was scheduled to leave at 10. However the shuttle did take some people, including myself, at 9 am. I would have appreciated a better set of rules to follow and the assurance the times so stated were actual. It just seemed I was living with 2 sets of time periods. Overall this was a wonderful hotel and the expected experience above levels normally defined. It is a special place.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely,

Not a real 5 stars

Classificação TripAdvisor 1.0/5

aflg433 Couples - 09/02/2017 Avaliação certificada TripAdvisor

we ve ordered dinner the saturday and still had it on the table sunday evening. We had to ask 4 times that they clean the room... The aircondinioning was not working as well even after a technician came

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely,

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