فندق Mercure دوسلدورف سنتروم 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 499 أراء

فندق Mercure دوسلدورف سنتروم - Image 1
فندق Mercure دوسلدورف سنتروم - Image 2
فندق Mercure دوسلدورف سنتروم - Image 3
فندق Mercure دوسلدورف سنتروم - Image 4

الوصف

خدمات الفندق الإضافية

  • اتصال مثالي بمطار دوسلدورف (DUS)

  • اتصال جيد بـ PSD Bank Dome Dusseldorf

  • بالقرب من مركز المؤتمرات وMerkur Arena وForty Four حسب المكان الذي سيتواجد فيه

  • محطتان لشحن السيارات الكهربائية

  • فريق عمل ودود مع خدمة شخصية

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

فندق Mercure دوسلدورف سنتروم

Roßstraße 61
40476 دوسلدورف
ألمانيا

نظام تحديد المواقع العالمي (GPS):51.245745, 6.779938

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • نرحب بالحيوانات
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • فندق خالٍ تمامًا من التدخين

BAR

في المساء، يمكنك الاستمتاع بكأس من النبيذ من مجموعة ميركيور في بار الفندق وسط أجواء تتسم بالبهجة مع الأصدقاء.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  499 أراء

تقييم TripAdvisor  3.8/5  122 أراء

Great city hotel

ملاحظة Tripadvisor 5.0/5

Dushichka المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Dear Dushickha, thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and appreciated our convenient location, quiet and clean rooms, and friendly service. It’s great to know that our proximity to public transport and local amenities made your visit even more comfortable. We’re already looking forward to welcoming you back on your next trip to town. Warm regards Jens Müller Reisndent Manager

Needs better cleaning

ملاحظة Tripadvisor 4.0/5

ceren425 Couples - تقييم TripAdvisor المعتمد

Dear Ceren425, thank you for taking the time to share your feedback. We sincerely apologize for the challenges you faced during your stay. Your concerns regarding the staffing at reception and the cleaning quality are very important to us. We understand that having only one staff member at reception can lead to delays and a less smooth experience for our guests. We are currently reviewing our staffing levels to ensure a more efficient and welcoming service at all times. Regarding the cleaning, we deeply regret that it did not meet your expectations. While we do use professional cleaning services, we are taking immediate steps to address this issue and improve the quality and attention to detail. Your feedback is invaluable, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide a much better experience. Best regards Jens Müller assistant to General Manager

MERCURE HOTEL DUSSELDORF ZENTRUM is a nice 3star hotel with good value for money

ملاحظة Tripadvisor 4.0/5

Κωνσταντίνος Δ تقييم TripAdvisor المعتمد

Dear Konstantinosd965, thank you for taking the time to share your detailed feedback about your recent stay at Mercure Hotel Düsseldorf Zentrum. We are delighted to hear that you found the hotel’s location convenient and appreciated the easy access to public transportation, especially the direct bus connection to the airport. It’s wonderful to know that you felt safe and comfortable in your room and found our bar prices reasonable. Your comments about the breakfast are duly noted, and we would love for you to try it on your next visit so we can exceed your expectations. Your kind words about the good service and value for money mean a lot to us. We strive to provide an enjoyable and seamless experience for all our guests, and it’s rewarding to know that you were satisfied with your stay. Thank you once again for recommending us, and we look forward to welcoming you back to Düsseldorf soon! Warm regards Jens Müller assistant to General Manager

Cleaning Needs Improvement

ملاحظة Tripadvisor 3.0/5

Voyageerr Couples - تقييم TripAdvisor المعتمد

Dear Voyageerr, thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the cleanliness of your room and the service at reception. This does not meet the high standards we strive to maintain at Mercure, and we are addressing these issues with our team immediately. We are grateful that Ms. Nastaran could assist you and turn around your experience. Your comments about the staffing levels at reception, breakfast service, and the need for improved cleanliness in both the rooms and corridors are being taken very seriously. We are working to ensure that these issues are resolved promptly to provide a more comfortable and pleasant stay for all our guests. Once again, we apologize for not meeting your expectations and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the quality service you deserve. Best regards Jens Müller assistant to General Manager

Friendly staff en quiet hotel

ملاحظة Tripadvisor 4.0/5

Iris v Couples - تقييم TripAdvisor المعتمد

Dear Iris, Thank you for your kind review! We're glad to hear you had a good stay and enjoyed the friendly staff, especially the man at night. We appreciate your feedback regarding the bed, and we're sorry to hear that it wasn't as comfortable as it should have been. We'll certainly look into this issue to ensure a better experience for future guests. We're also happy you found the location convenient and enjoyed the free parking. We hope to welcome you back soon!

بالاشتراك مع TripAdvisor

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