رسالة المعلومات

فندق مركيور Mercure دوسلدورف سيتي سنتر 4 نجوم

ملاحظة أراء العملاء 4.2/5 3,857 أراء

فندق ALLSAFE معتمد

احجز في هذا الفندق

الغرفة 1

عدد الأشخاص
عمر الأطفال
Accor Live Limitless

مجاناً: انضم لتصبح عضوًا

عند القيام بالحجز في هذا الفندق:

  • اكسب نقاط Rewards ونقاط Status

  • يمكنني استخدام نقاط Rewards

  • سوف أستفيد من المزايا

  • يمكنني الاستفادة من السعر الحصري للأعضاء

فندق مركيور Mercure دوسلدورف سيتي سنتر
انظر على الخريطة
+ 24 الخدمات

خدمات الفندق الإضافية

  • In the heart of Dusseldorf, our guests are not far from Königsallee and the old town and

  • 163 rooms across 5 categories! All rooms are equipped with air conditioning, flat-screen TV

  • 3 قاعات اجتماعات مجهّزة بمعدات احترافية وعصرية وبإنارة طبيعية

  • يضم موقف السيارات 52 مساحة مراقبة بمنظومة كاميرات من طراز CCTV

  • Free WIFI available throughout the hotel

يشارك هذا الفندق في برنامج Planet 21 ويعمل لصالح الضيافة المستدامة Positive Hospitality.

الخدمات المتوفّرة في الفندق وبالقرب منه

تسجيل الوصول من 15h00

تسجيل المغادرة حتى 12h00

ادفع

خدمات ومعلومات عملية
  • تسجيل الوصول عبر الإنترنت
  • واي فاي/ اتصال بالإنترنت
  • موقف السياراتادفع
  • تسهيل التنقّل للأشخاص ذوي القدرة المحدودة على الحركة
  • يُسمح بإدخال الحيوانات الأليفةادفع
  • مجالسة الأطفال عند الطلبادفع
  • فندق لغير المدخنين 100%
  • مكيّف الهواء
  • اللغات التي يُجيدها موظفي الفندق
  • يتوفّر مكتب الاستقبال لخدمتك على مدار ال
  • تسجيل الوصول المبكّر/ تسجيل المغادرة المتأخّرةادفع
  • الغسيل
  • المحلات/ التسوّق
خدمة الطعام
  • الفطورادفع
  • مطاعممطاعم 1
  • بارات 1
  • خدمة الغرف
  • آلة مشروبات ووجبات خفيفة
الترفيه والأنشطة
  • الرفاهيةادفع
  • مجالسة الأطفال عند الطلبادفع
  • التنسادفع
  • الرياضات المائيةادفع
  • الأنشطة الرياضية الأخرىادفع
خدمات الأعمال
  • غرف للاجتماعات4
  • توفر خدمة النسخ/الطباعة

موقع الفندق

فندق مركيور Mercure دوسلدورف سيتي سنتر

Am Stresemannplatz 1
40210 دوسلدورف
ألمانيا

الهاتف: +4921135540

الفاكس: (+49)211/3554500

تسجيل الوصول من 15h00

تسجيل المغادرة حتى 12h00

  • 834,737,752,721 :  MAIN STATION

  • 704,709,719 :  STRESEMANNPLATZ

  • بالطائرة

    DUESSELDORF AIRPORT عند 8كم / 4.97 ميل

  • بالقطار

    MAIN STATION عند 0.3كم / 0.19 ميل

نظام تحديد المواقع العالمي (GPS):51.21939, 6.787725

الإقامات المتوفرة لدينا

في فندق مركيور Mercure دوسلدورف سيتي سنتر فئة 4 نجوم، يمكنك الاختيار بين الغرف العادية الفردية والمزدوجة وغرف بسريرين مفردين متماثلين أو غرف الامتياز بسرير مزدوج. إن أجنحة الامتياز مزوّدة بسرير كينج، بينما الأجنحة المميزة مزوّدة بسرير مزدوج تم تجهيز كل الغرف الـ 163 بمكيف هواء وخدمة WiFi مجانية. نقدّم إقامة مجانية لطفل دون 12 عامًا يتشارك الغرفة مع ذويه. نرحّب أيضًا بالحيوانات الأليفة مقابل 6 يورو في الليلة الواحدة.

غرفة عادية بسرير مزدوج

  • :عدد الأشخاص الأقصى 3
  • اتصال إنترنت لاسلكي في الغرفة
  • إنترنت عالي السرعة
  • مياه معدنية مجانية في الغرفة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل(...)

غرفة كلاسيكية بسرير مفرد

  • :عدد الأشخاص الأقصى 1
  • اتصال إنترنت لاسلكي في الغرفة
  • إنترنت عالي السرعة
  • مياه معدنية مجانية في الغرفة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل(...)

غرفة الامتياز بسرير مزدوج

  • :عدد الأشخاص الأقصى 3
  • اتصال إنترنت لاسلكي في الغرفة
  • إنترنت عالي السرعة
  • مياه معدنية مجانية في الغرفة
  • مرافق القهوة والشاي
  • تلفزيون ملوّن بقنوات فضائية/قنوات كابل(...)
الغرف

مطاعمنا وباراتنا

QUATRE SAISON

نوع المطبخ: إقليمي

Enjoy culinary delights at the "Quatre Saison" restaurant with a selection of international delicacies and regional specialties. Opening hours: Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

الغداء

12:00 - 14:30

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

العشاء

18:00 - 22:00

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

L'APERO

الصورة غير التعاقدية

استمتع ببيرة Altbier باردة أو مشروب منعش آخر في بار L'apero وبوجبات خفيفة ساخنة وباردة. يفتح البار أبوابه من الاثنين حتى الخميس من ساعات الظهر حتى منتصف الليل، وأيام الجمعة والسبت من ساعات الظهر حتى 1 صباحًا، وأيام الآحاد والعطل الرسمية من 3 حتى 10 مساءً.

الغداء

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

العشاء

  • الإثنين
  • الثلاثاء
  • الأربعاء
  • الخميس
  • الجمعة
  • السبت
  • الأحد

اجتماعاتك وفعاليّاتك

غرف الاجتماعات لدينا

  • عدد غرف الاجتماعات: 4

  • أقصى حجم: 80 مترًا مربّعًا

  • قدرة الاستيعاب القصوى: 33 أشخاص

تعرّف على المزيد

تقييمات نزلائنا لـ ‎
فندق مركيور Mercure دوسلدورف سيتي سنتر‎

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL 4.2/5

3,857 أراء

tripadvisor

تقييم TripAdvisor 3.5/5

1,083 أراء

Good hotel but can’t say it’s 4 stars

ملاحظة Tripadvisor 3.0/5

THSAMAD 02/02/2020 تقييم TripAdvisor المعتمد

We stayed there for 4 nights. The room furniture was not bad but we had two beds attached to each other with small separate covers for each bed. Also there was a place for the mini bar in the room but locked and without the mini bar. The staff is nice and welcoming and I didn’t take time to check in. I didn’t complain about those two issues but for a 4 stars hotel it was strange for me specially that it is not a cheap one.

Thank you for your nice remarks on the staff, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

excellent

ملاحظة Tripadvisor 5.0/5

aytugkucuk Business - 27/01/2020 تقييم TripAdvisor المعتمد

It is always a pleasure to stay on Mercure city center hotel , which is has a warm welcome and good service. This kind of business hotels are generally do not have friendly collegues, but this one is well behaved and welcomed by all of the personal there, thanks to manager&all his team.

Thank you so much for the amazing remarks on the staff. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Sven Schlüter General Manager

Nice location, clean room, excellent service, friendly staff

ملاحظة Tripadvisor 4.0/5

Hrideta 26/01/2020 تقييم TripAdvisor المعتمد

The location is amazing, so close to Hbf, can go anywhere in foot distance. Awesome restaurants around...I wish the parking for hotel was not so expensive. I t is 19 Euro but the next public park house in 6 Euro.

Thank you so much for the nice comments. It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

Pathetic

ملاحظة Tripadvisor 1.0/5

rcbathina Business - 19/01/2020 تقييم TripAdvisor المعتمد

I was expecting a better service and maintenance from a 4 star hotel. Dust all over the stair case, elevator has been shaky and horrible. Check-in experience can be better considering that I have been a loyal customer since 2017 and a silver card member.

I sincerely apologize for the problems regarding the elevator, the service and the house-keeping, that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Sven Schlüter, General Manager

City’trip

ملاحظة Tripadvisor 5.0/5

NorthStar724772 Family - 16/12/2019 تقييم TripAdvisor المعتمد

Hôtel very good loccated. Spacious room. Very good parking. Duuseleorf is a nice city en Christmas markets are wonderful. We plane a next visit in the summer. The staff from the hotel was very kind. We like very much outer visit on the bar.

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the room, the bar and especially the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager

Christmas market visit

ملاحظة Tripadvisor 4.0/5

pricella84 Family - 27/11/2019 تقييم TripAdvisor المعتمد

Hotel was near the old city. 15 minute walk. Rooms were good only a bit warm. Breakfast was super they make fresh omelets, waffles, crepes on the spot. Only a clear discription for the parking garage.

Thank you very much for your visit and for taking the time to write a review. We very much appreciate the high rating as well as the great feedback on our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

Great Location and Room

ملاحظة Tripadvisor 5.0/5

Trail529265 Business - 07/11/2019 تقييم TripAdvisor المعتمد

The hotel is located close to the train station and downtown (15-minute walk). The rooms are clean, well-taken care of, and the amenities are good. The WiFi is stable and fast. Breakfast was good, but a bit busy. Overall, the stay was very enjoyable.

Thank you very much for the top marks and the nice feedback. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Sven Schlüter General Manager

Short break

ملاحظة Tripadvisor 5.0/5

richardashaw2019 Family - 19/10/2019 تقييم TripAdvisor المعتمد

Excellent stay as always in this coveniently located, clean and comfortable hotel. It’s located close to both the station and the city centre, and also has underground parking. It’s worth joining Accor’s loyalty programme for a free drink and discounted stays as well.

On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. It is always our pleasure to have you as our guest. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager

Constant quality

ملاحظة Tripadvisor 4.0/5

koen_vm1 Solo travel - 17/10/2019 تقييم TripAdvisor المعتمد

I've stayed at this hotel a couple of times now, and it has never disappointed. The building and rooms may not be very modern any more, but it is still very acceptable. And it's clean and quiet, with friendly staff both at reception and breakfast. That breakfast is excellent by the way.

Thank you for staying with us and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. On behalf of my team, I would like to thank you for the positive remarks on the breakfast and especially on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager

comfortable stay

ملاحظة Tripadvisor 5.0/5

Prem25 Business - 07/10/2019 تقييم TripAdvisor المعتمد

Had a comfortable 3 nights at the Mercure Dusseldorf City Center. Despite overlooking the main roads, room was reasonably quiet. Staffs at reception were pleasent & welcoming. Room was clean and bed comfortable. Wifi was very good as well.

Thank you so much for the top marks and the great remarks especially on the staff. We are very happy that you felt so comfortable with us and that you really enjoyed your room. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Sven Schlüter General Manager

First visit to Dusseldorf

ملاحظة Tripadvisor 3.0/5

RiyadhDC Family - 27/08/2019 تقييم TripAdvisor المعتمد

Stayed for 4-5 nights at this hotel. Good location, you can reach main city areas like Konigsallee street , old town and the rhine river within 10-20 minutes walking distance. Public transportation is near the hotel but I didn’t use it. Paying parking available and paid at the hotel. They have also good breakfast . Two notes: beds and blanket are not wide enough + you have to take out used coffee cups out of your room as housekeeping leave the in the room for more than one occasion .

Thank you for your positive feedback, and also for your critique and suggestions on improvement regarding the house-keeping. I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager

You get what you pay for

ملاحظة Tripadvisor 3.0/5

BettyBoo4452 Couples - 30/07/2019 تقييم TripAdvisor المعتمد

We should have realised by the price but it was only for one night.The main problem being that even for a cheap price the bathroom was so small . it was almost impossible to manoeuvre around or even get in the shower.We often use Mecure & a lot have been updated & trendy little lobbies & bars installed , we have even been impressed with room size in Berlin & Munich.Location close enough to train station but nothing else in area going for it.

Nice hotel - good value for money

ملاحظة Tripadvisor 5.0/5

R6442DYinfo Solo travel - 23/07/2019 تقييم TripAdvisor المعتمد

- Amazig breakfast with freshly made orange juice, waffles, crepes, eggs and good overall choice - Nice rooms, cozy and comfortable bed - Location is perfect just few min walk to central train station and few step to bus station lots of restaurants and shopping area in walking distance for emergency need staff are friendly, Room was clean and more or less comfortable

Thank you for taking the time to review your stay with us. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. We will gladly pass along this top review and positive remarks on our services to the respective staff members and employees. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Sven Schlüter General Manager

Kerstmarkt visit

ملاحظة Tripadvisor 4.0/5

Discover309266 Family - 02/01/2019 تقييم TripAdvisor المعتمد

Location was perfect. Parking available in the surrounding. the rooms were clean and neat (little bit old furniture). The breakfast was nice with different choices. The people at the reception were nice and helpful.

We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. On behalf of my team, I would like to thank you for the stellar review, the highest marks and the great remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager

Was not what i expected

ملاحظة Tripadvisor 3.0/5

Climber31628745858 Couples - 05/12/2018 تقييم TripAdvisor المعتمد

The room was not what was promised. No fresh fruit, no newspaper, no batch, etc etc...... We have been in this hotel before and had a normal room, that was ok concidering the price. This room was very expensive for what we get.

We regret that your experience with the room and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Sven Schlüter General Manager

Good, well located hotel

ملاحظة Tripadvisor 5.0/5

Trail529265 Solo travel - 01/11/2018 تقييم TripAdvisor المعتمد

A good, well located hotel, close to the train station and downtown. Good service and rooms. Room was clean. Breakfast is good with a decent variety of food. Quiet location. Overall, a great hotel for the price.

It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff, the room and the breakfast in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

just what a hotel needs to be

ملاحظة Tripadvisor 4.0/5

720henkn Business - 29/10/2018 تقييم TripAdvisor المعتمد

All you need is there in this hotel. location wise it is central orientad and a short walking distance from the trainstation besides that , friendly staff good beds and more than a decent breakfast with good coffee

Thenk you very much for the positive review. It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

Dirty small room

ملاحظة Tripadvisor 1.0/5

emilio5934 Couples - 21/09/2018 تقييم TripAdvisor المعتمد

This was by far the worst room in a 4-star hotel I have even slept in (I travel a lot and usually sleep in 4 star hotels or IBIS). The room (301) was very small, with tiny shower, dirty spots on the carpet, the bed was uncomfortable and so were the pillows. Actually nothing was as it is supposed to be in a 4 star hotel. In my opinion this hotel should be 2 stars and definetely not 4 stars. Just putting tea, koffee and a hair dryer in the room doesn't make it a 4 star hotel. IBIS is a 3 star hotel but the rooms there are much better than the rooms in this 4-star hotel. Terrible room (301).

I sincerely apologize for the problems regarding the room and the house-keeping that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Sven Schlüter General Manager

Mercure Dusseldorf City Centre

ملاحظة Tripadvisor 4.0/5

lsm770 Business - 17/08/2018 تقييم TripAdvisor المعتمد

A well located hotel with nice rooms with air conditioning which this summer was very important. Easy access to the main towns events. Staff very friendly and a nice bar where you can sit outside and enjoy the area. Very close to an excellent Thai restaurant

On behalf of my entire team as well as on a personal note, I would like to thank you for your positive review and the great remarks on the staff. We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager

السيد

ملاحظة أراء العملاء 4.0/5

شكرا ل. الأزواج - 16/07/2018 تقييمات مؤكدة لفندق ALL

اقامة جميلة و استقبال رائع لكن لا يوجد مواقف مجانية و لا يوجد خدمة حمل الامتعه و الحقائب الى الغرف.

Dear Mr. A., I am very pleased that you took the time to review your visit with us at Mercure Hotel Düsseldorf City Center. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

تقييمات 20 الأحدث

بالاشتراك مع TripAdvisor

فنادقنا الأخرى القريبة

جميع فنادقنا في دوسلدورف