Mercure Rome Leonardo da Vinci Airport 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 2.222 comentários

Hotel aprovado por ALLSAFE

Mensagem informativa

+ 25 Serviços

Extras do hotel

  • A dois passos do Aeroporto Internacional de Fiumicino

  • Bar de vinhos e Restaurante

  • Centro de fitness aberto 24 horas por dia e piscina exterior (de maio a setembro)

  • Hotel com certificação ALLSAFE, atribuída pelo SGS

  • WIFI grátis e utensílios para chá/café em todos os quartos

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Rome Leonardo da Vinci Airport

Via Portuense 2470
00054 fiumicino
itália

Fax: (+39)06/99935888

Check-in desde as 12h00

Check-out até às 12h00

  • De avião

    ROMA FIUMICINO AIRPORT A 3 km / 1,86 milhas - Transporte Pagante

  • De comboio

    TERMINI A 32 km / 19,88 milhas

GPS:41.77306, 12.238787

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

LEONARDO RESTAURANT

Conhecido pela sua excelência gastronómica, é o local ideal para os gourmets que adoram provar os pratos italianos mais deliciosos e especialidades internacionais

As nossas opções de alojamento

187 quartos para não fumad., totalmente insonoriz. e distrib. por vários andares, com A/C, TV LCD por satél. de 32 pol., WIFI grátis, minibar e utens. para chá/café. Quartos Privilege com varanda privada com vista para a piscina mediante pedido.

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 8

  • Tamanho máximo: 240

  • Capacidade máxima: 260 pessoas

  • Capacidade máxima para banquetes: 120 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Mercure Rome Leonardo da Vinci Airport

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL 4.1/5

2.222 comentários

Classificação do TripAdvisor 3.5/5

1.237 comentários

Great staff

Nota Tripadvisor 5.0/5

Orly333333 Business - 26/07/2021 Avaliação com certificação TripAdvisor

The hotel is well located close to the airport in the nice fishing town of Fiumicino. The staff are very helpful and make the stay very welcoming The airport shuttle to the airport is very reasonably priced and regular.

Excellent experience in a great location!

Nota Tripadvisor 5.0/5

AnnM246 04/10/2020 Avaliação com certificação TripAdvisor

I cannot praise this lovely hotel enough. Situated 5 minutes by shuttle bus to the airport you can expect excellent customer service, professional & friendly staff and fantastic value for money. I was very kindly upgraded to a superior room which had the biggest and most comfortable bed and a really nice walk in shower. Got to mention that the breakfast on offer was exceptional, hot and cold options available. Everything was perfect........highly recommended!!

Ótimo quarto

Nota clientes Avis 3.5/5

Anónimo Amigos - 05/03/2020 Comentários confirmados de ALL

Ótimo quarto, confortável, porém estava com muito pó, o que fez minha alergia atacar.

Perto aeroporto

Nota clientes Avis 4.5/5

Alessandra Viajante individual - 11/02/2020 Comentários confirmados de ALL

Boa

almost perfect

Nota Tripadvisor 5.0/5

R3617LKivan 25/01/2020 Avaliação com certificação TripAdvisor

the room was fine, the service was good, the facilities were excellent .... but the airconditioning was very noisy. we ended up switching it off. the other very surprising thing was the amount of stairs that had to be negotiated between the front door and the room. at an airport hotel one would expect lots of luggage and should avoid stairs. that was disappointing.

Dear R3617LKivan, Thank you for choosing the Mercure Rome Leonardo Da Vinci Airport. First and foremost, we would like to assure you that your feedback is of paramount importance in ensuring that we continually deliver the service and experiences that Mercure is renowned for. As you may know, TripAdvisor does not disclose the personal details of guests posting a review and in order to properly investigate with our technician and take the appropriate measures to address your points of dissatisfaction, we would appreciate if you could share your reservation details with us at: h9300-fo@accor.com. We thank you for the positive review of our Hotel. Looking forward to hearing from you. Kindest Regards, Eleonora Ingrassia Front Office Manager

Normal One

Nota Tripadvisor 3.0/5

raymond U Business - 18/01/2020 Avaliação com certificação TripAdvisor

Best of the hotel is the personnel very kind a kind Room mattress bit old and shower as well Bit Noise from early morning Access to elevator with suitcases is almost impossible due stairs and Very inclínate ramps Breakfast is normal quite standard

Dear Mr. Raymond U, Thank you for sharing your feedback following your stay at Mercure Rome Leonardo Da Vinci Airport. We are grateful that you brought this matter to our attention that will allow us the chance to improve. I want to reassure you that I have taken your comments very constructively on board and the issue is now being addressing by the respective department for necessary action. I hope none of the misgivings you encountered will hinder you completely from coming back and that you will consider staying with us again as we look forward to your next visit as an opportunity for us to regain your confidence and redeem ourselves. Sincerely, Eleonora Ingrassia Front Office Manager

Muito funcional

Nota clientes Avis 5.0/5

Geraldine Famílias - 16/01/2020 Comentários confirmados de ALL

Proximidade com o aeroporto para quem segue viagem cedo no dia seguinte. Bom café da manhã e restaurante. Espaço de fitness. Quartos amplos com bom banheiro. No entanto o traslado do e para o aeroporto é cobrado. Poderia ser cortesia aos hóspedes.

Overall good value for money

Nota Tripadvisor 4.0/5

Matthieu M Business - 15/12/2019 Avaliação com certificação TripAdvisor

The service was great. I also enjoyed the restaurant. Room was big but could have been cleaner (hairs in the shower, some stains on the bathroom floor. Very nice parking outside and really close to the airport.

Good location

Nota Tripadvisor 3.0/5

eric g Solo travel - 14/12/2019 Avaliação com certificação TripAdvisor

Its in a good location, close to the airport with shuttle buses running at frequent intervals. The restaurant is good with a nice selection of food and a good breakfast. On the down side I found the hotel a bit shabby and in need of some major maintenance , certainly not up to the standard of other Mercure Hotels I have stayed in. There was no bottled water in the room, no tissues in the toilet, coffee, sugar and a kettle but no spoon or paddle to stir it with.

Dear eric g, Thank you for taking the time to share your feedback with us following your stay with us. We regret that your stay did not meet your expectations, please allow us to express our sincerest apologies. As you may know, TripAdvisor does not disclose the personal details of guests posting a review and in order to properly investigate and take the appropriate measures to address your points of dissatisfaction, we would appreciate if you could share your reservation details with us at: h9300-fo@accor.com to further discuss your points and prevent future recurrence. Looking forward to hearing from you. Best Regards, Eleonora Ingrassia Front Office Manager

Pleasant Stay

Nota Tripadvisor 5.0/5

rawg47 Couples - 12/12/2019 Avaliação com certificação TripAdvisor

Staff were amazing. Really happy with the accommodation at the hotel and restaurant was amazing. It was a short stay but the ambiance and staff ensured that we got enough rest. Shuttle service is good too.

Dear rawg47, Thank you for your positive and "amazing" review concerning your stay with us! We share all the feedback with the whole staff and such feedbacks help all of us in motivation and recognition. We all look forward to welcoming you back soon. Sincerest Eleonora Ingrassia Front Office Manager

Otimo quarto e hotel em reforma

Nota clientes Avis 4.0/5

José E. G. Famílias - 06/12/2019 Comentários confirmados de ALL

O quarto e realmente muito bom. Chuveiro excelente. O hotel passa por reforma e deve ficar melhor ainda. Grande surpresa em conhecer a região de fumicino proximo ao hotel. Excelente restaurantes.

excelente

Nota clientes Avis 4.0/5

Nohemy R. Viajante individual - 26/11/2019 Comentários confirmados de ALL

excelente

Many things to fix!

Nota Tripadvisor 3.0/5

Verdunois Business - 22/11/2019 Avaliação com certificação TripAdvisor

I am Platinum and they gave me the oldest room. How is possible? Cause of noise I changes to another one and it was ok. Good bed and lot of space but on morning impossible to take a shower as no cold water!! Room service was quick but food rather expensive and for sure the Chef has to improved. Too much grilled octopus. Also, who choose the color of corridors? This hotel could be very good....Accor Group should make a survey of it as it damages the Mercure brand name.

Dear Verdunois, Thank you for sharing your feedback following your stay at Mercure Rome Leonardo Da Vinci Airport. We are grateful that you brought this matter to our attention that will allow us the chance to improve. We offer no excuse but an apology for the inconvenience of the oldest room As you may know, TripAdvisor does not disclose the personal details of guests posting a review and in order to properly investigate and take the appropriate measures to address your points of dissatisfaction, we would appreciate if you could share your reservation details with us at: h9300-fo@accor.com. We would be grateful for the opportunity to discuss your experience with you and endeavor to personally restore your confidence in our Hotel. Sincerely, Eleonora Ingrassia Front Office Manager

Precisa de renovação

Nota clientes Avis 2.0/5

André Casais - 20/11/2019 Comentários confirmados de ALL

O atendimento é bom e prático, mas a estrutura em geral precisa de uma atualização, pois os mobiliários, tapetes etc são muito antigos e desgastados. A cama especialmente é muito ruim, pequena e com colchão e travesseiros duros/velhos.

Exmo Senhor A., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Mercure Rome Leonardo da Vinci Airport. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos The Management

Bom hotel, perto do aeroporto

Nota clientes Avis 3.5/5

Denise Amigos - 06/10/2019 Comentários confirmados de ALL

Perto do aeroporto, hotel padrão Mercure porém ar condicionado não funciona e o quarto fica muito quente

uma opção interessante

Nota clientes Avis 4.5/5

Ivonete Casais - 03/10/2019 Comentários confirmados de ALL

lugar perto do aeroporto, em uma cidade agradável. Experiência a ser repetida, certamente.

Nice Hotel for Travellers

Nota Tripadvisor 4.0/5

Muskokajohn Couples - 01/10/2019 Avaliação com certificação TripAdvisor

Prices are reasonable for an airport hotel. The hotel offers a shuttle to the airport for $6 Euros per person. Use the shuttle as the Flumicino cabs do not meter the 10 minute trip and charge $25 Euros. Basically the cab industry in Italy is a scam and seems to be accepted. Certainly some rot that could be cleaned up so as to not piss off tourists.

Satisfeita no geral

Nota clientes Avis 3.5/5

Débora M. Famílias - 30/09/2019 Comentários confirmados de ALL

a localização é ótima, a equipe é muito atenciosa mas a infra deixa um pouco a desejar. Os corredores estavam com um forte cheiro de tinta e o colchão do quarto 427 não é confortável, alem da capa plastica incomodar.

Good hotel near FCO airport

Nota Tripadvisor 5.0/5

Evgeniy64 Couples - 22/09/2019 Avaliação com certificação TripAdvisor

That was a nice stay for my 20 hrs layover between flights at FCO. Spacious rooms, availability of a swimming pool, nice receptionists. Hotel has a shuttle bus service which costs 6 EUR. As a platinum member I did not have any welcome amenity and my choice of a welcome drink was too limited. In many other hotels of the group I can choose any drink from a menu.

Quarto Antigo

Nota clientes Avis 3.5/5

Bruno Casais - 02/09/2019 Comentários confirmados de ALL

O quarto apresentava um odor desagradável. No banheiro não tinha nenhum suporte para o sabonete. O quarto parece ser antigo. A varanda estava bem suja.

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