Hotel Novotel Roma Eur 4 estrelas

We loved the hotel with nice rooms and decent breakfast. We were traveling as a family of 5 members and booked two rooms and were provided two connected rooms which was really nice. The service was as expected and the personnel at the front desk are quite helpful as you would expect. The only downside is that the train station is up to 15 minutes away, however, we could purchase the tickets to bus/train (can be used on both within a specified time, guess 60 minutes) at the front desk itself which was convenient.

Agradável, serviço eficiente e profissional. Muito boa limpeza. Possibilidade de melhoria no pequeno almoço onde deveria haver mais fruta fresca e mais qualidades de pão.

excellent breakfast, new and modern hotel. excellent fitness room. Free parking, big enough. Very good connection to the public transport (a bus station in front of the hotel, which can bring you to the metro).

距離市中心較遠，要坐metro, 再轉巴士788，那788巴士多次誤時，有一次甚至等了50分鐘也冇出現！！ 酒店方面，附近有個大型商場。 前台職員服務一般，尤其有位男職員，問一句答一句，仲要態度欠友善，欠耐性。 此間novotel是我去過的，可說是最差一間。 The staff (male) at the front desk was not helpful or patient. The bus 788 was always late or no show.

Good: 1. nice, helpful and polite staff. 2. Clean hotel and rooms. Could be improved: 1. A better connectivity- at least some pick-up & drop-off to nearest Metro station. We had to wait for bus more than 1 hour to go to the metro and come back to the hotel from metro which is only 20 mins by walk. The local bus is extremely unreliable. This was the most inconvenient part of staying here. 2. The staff was not very knowledgeable on alternate ways to commute to and from FCO airport. When traveling with luggage most of the time taxi would be the only alternate, but when traveling alone and no luggage the combination of metro+train is more cost effective way which I found from outside. Staff please take note and could tell this to guests. 3. Water - please provide more free water, since the tap water is not potable, 1 small water bottle is not good enough. please give good alternate for people to fill bottles from central dispenser or make available large bottle at better price. Water is basic necessity and hotel should not see this as avenue to make money.

The main reason for booking this hotel was that we were traveling by car and did not want to get into the city center. However, it was a very good choice. Great location, about a 20-minute walk from a subway station, great breakfast, free snacks in the evening, very helpful and responsive staff. I was upgraded easily because of my Platinum status. I would recommend the hotel to anyone visiting Rome.

Even though not in the city center, this Novotel is conveniently located near Rome. With a car, it takes only 20 - 25 minutes to most sightseeing in Rome. Parking in the hotel is free of charge and on the Rome city street, it is also very easy to find parking places during our three days visit. The rooms are clean and staffs are generally helpful. With the same price as city breakfast, you can enjoy very affordable breakfast buffet in this hotel.

Bem tranquilo e pratico. Ótimo quarto e bom atendimento. Cumpre o que promete e localização boa pra quem cianótico aeroporto

Instalações ótimas, equipe atenciosa, cafe da manhã perfeito, localização conveniente.

Couldn,t be better choice. Breakfast is average and location TOP. The negative Point is metro far from the hotel (20 minute walking distance). Anyhow the cost/Benefit is Higher than the average. Go for it always

the rooms were clean, the breakfast is acceptable, the staff is nice,the hotel is very far from the center.You have to take a bus and the metro.the bus should come at every quarter of an hour but it actually comes every 45 minutes...

Hotel muito bom, novo, funcionários prestativos, ótimo café da manhã, pátio pra estacionar carro, localização meio afastada mas se tiver tempo e paciência o metrô fica a 1,5 km do hotel com um supermercado no meio do caminho.

Everything was fine, including standard room, breakfast and staff professionalism. Location is out of town but well connected by bus and metro. One of the let downs was the fact that there were superior/executive rooms available, yet on check-in I was not upgraded to the next level room according to Gold LeClub Accorhotels membership status. Later, upon my remark I was told that I was supposed to ask for the upgrade at check in. In all other Novotel's, Mercures etc. I never ask for an upgrade and (upon availability) I have always been upgraded without having to ask for it. Staff tried to compensate by providing an extra voucher for free drinks. Alas, the whole point of a memorable stay for a loyal member is having his perks and benefits recognized and implemented.

I arrived late to a very unfriendly reception. I was not offered my welcome drink as part of my membership. The room was comfortable and clean. The surroundings were not that great. Breakfast was adequate

Os quartos que ficamos hospedamos eram pequenos , tínhamos hóspedes que fumavam no mesmo andar ,mas o receptivo foi bom e atenciosos!E ficavamos vizinho ao Shopping! Obrigada