Grand Mercure Vadodara Surya Palace 5 stars

Customer review rating (ALL Rating) 4.4/5 1,258 reviews

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Grand Mercure Vadodara Surya Palace - Image 1
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Grand Mercure Vadodara Surya Palace - Image 3
Grand Mercure Vadodara Surya Palace - Image 4
Sayajigunj, Opp Parsi Agiary, (Baroda), 390 020 VADODARA, India

Description

Hotel extras

  • Largest pillarless Grand Ballroom of the city with a 23 ft. high ceiling

  • Located in the centre of the city

  • Closest hotel to the Statue of Unity - 80km

  • Multi-cuisine restaurant and cake shop

  • Single Lady travelers and reduced mobility rooms

Our accommodation(s)

Hotel location

Grand Mercure Vadodara Surya Palace

Sayajigunj, Opp Parsi Agiary, (Baroda)
390 020 VADODARA
India

GPS:22.307159, 73.181219

Telephone
Fax +91 265 236 3388

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,258 reviews

TripAdvisor Rating  4.6/5  2,037 reviews

Azure dinner

TripAdvisor rating 5.0/5

Trek05103240474 TripAdvisor review

Very nice and delicious food . Azure Restaurent Food Festival Dawat e ishq Very excellent food and Service was excellent Tq azure team and arka was excellent service

Customer review rating 5.0/5

Rajesh D. P. Families - Confirmed reviews ALL

Extremely well accommodating team willing to go the extra mile to help us in every way possible

Dear Mr. P., Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager

Customer review rating 4.5/5

Vicky D. Business - Confirmed reviews ALL

Wanted to check in early as Air India flight form Mumbai is quite early, but all rooms were full So, staff asked me to wait for 45mins for room cleanup and ensured I got a room.

Dear Mr. D., Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Prabal Srivastava General Manager

Customer review rating 1.5/5

Amlan D. Business - Confirmed reviews ALL

It's okeyish experience

Dear Mr. D., Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Prabal Srivastava General Manager

Good overall experience

TripAdvisor rating 5.0/5

Trek10527357970 TripAdvisor review

Had a good experience. The food was good and our server was Mahima, who was very polite and helpful.

Dear Guest, Namaskar from Grand Mercure Vadodara Surya Palace! Thank you for your wonderful feedback and we are glad you enjoyed your visit at our hotel. We look forward to welcoming you again soon. Best Regards, Prabal Srivastava General Manager

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Other web-users rate our hotel

  • 271 reviews 9/10 Location
  • 649 reviews 7.3/10 Room
  • 1,678 reviews 9.3/10 Service
  • 14 reviews 6/10 WiFi
  • 866 reviews 9.4/10 Food
  • 297 reviews 7.7/10 Cleanliness
  • 256 reviews 8.3/10 Amenities
  • 245 reviews 5.7/10 Comfort

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