ibis Styles Canberra Eaglehawk 4 étoiles

Note TripAdvisor 3.0/5 557 avis

ibis Styles Canberra Eaglehawk - Image 1
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Description

Les plus de l'hôtel

  • ALLSAFE certification, free Wi-Fi, and on-site parking available.

  • Fitness center and Pool onsite

  • Meeting space for 3-300 guests, a range of packages are available

  • Close to some of the regions best Wineries

  • Central to all the Canberra Region has to offer

Nos hébergements

Lit simple

Dortoir avec 8 lits simples

  • 8 pers. max
  • 46 / 495 sq ft
  • Literie 8 x Lit(s) simple(s)

Profitez de nos offres Vol + Hôtel

Découvrir

Localisation de l'hôtel

ibis Styles Canberra Eaglehawk

1222 Federal Highway
2620 CANBERRA
Australie

GPS:-35.203559, 149.209067

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

CAFE MUNCH

Café Munch

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note TripAdvisor  3.0/5  557 avis

Holiday visit

Note TripAdvisor 4.0/5

Excursion354391 En famille - Avis TripAdvisor

Clean room , nice accomodation however lack of good customer servise . You never felt that you are a guest , it just like nothing. You treated us like we cannot afford to pay because we wear simple clothes. I travelled overseas many times from different country, ridiculous on my own country We treated like not nice 🤨😉

Never again

Note TripAdvisor 1.0/5

Stephen H Avis TripAdvisor

This place is completely run down and neglected - we have stayed here at least half a dozen times when our children were small and it was both sad and shocking to see how badly it has been let go. The staff are awful - so disinterested and treat you as though you are invisible -- apparently the computer screen is far more important and interesting than the customer and she was clearly not doing any work on it! On check in we were told that breakfast was an additional cost - thank heaven I had printed out my receipt stating that the room rate included the breakfast - even then she behaved like she was doing me some kind of favour by letting us have it!! Nothing looked particularly clean in the breakfast room either. The rooms are quite grubby and once you turn on the lighting bugs descend on you from everywhere! This used to be a popular place to stay but there were many, many empty rooms on a Saturday night - surrounds are covered in weeds and overgrown We have had some good memories of this place in the past but this was not one of them and we won't be returning - THEY SHOULD BE ASHAMED OF THEIR CUSTOMER SERVICE.

Dear Stephen, I sincerely apologize for the poor experience you have had with your recent stay. We understand how frustrating it can be when expectations are not met, and especially as a long term loyal customer. We are committed to providing our customers with the best experience possible, and clearly, we have fallen short in this instance. Please be assured, we have spoken about your feedback with our team and what went wrong. Once again, I am sorry for this recent experience and hope for the opportunity to make it right in the future. Please contact me via the hotel should you wish to stay again in the future and I will personally take care of the arrangements to ensure a better expereince. Thank you for your feedback. Best regards, Gavin Hocking Regional General Manager

Cozy but concerning

Note TripAdvisor 2.0/5

annilynn2023 Avis TripAdvisor

From the moment I walked in, I could tell this place wasn't in great condition. The curtains were moth-eaten, the roof was infested with tiny light-bugs, the table and mirror were covered with dust and filth. I was staying in a dormitory on school camp, so we had bunk beds. Every time I sat up, I hit my head on the top bunk (and I'm pretty short for my age). On the last day we stayed, the room was full of Christmas beetles. The duvet and pillows were surprisingly soft, though. Room service was lousy. The food was good, with breakfast's exception. The campsite was extremely difficult to navigate around.

Hi annil500, Thanks for taking the time to write your review, we have a lot of school groups stay with us and appreciate both your feedback and their business. Cleanliness is taken seriously, and I apologize you experienced issues, it's not the level we would expect. I do hope you otherwise enjoyed you trip to Canberra. Kind Regards, Gavin Hocking Regional General Manager

Perdu au milieu de nulle part

Note TripAdvisor 4.0/5

poindimie77 Escapade entre amis - Avis TripAdvisor

Situé entre autoroute, colline, autoroute et stations services de passages l hotel ibis est sympathique et accueillant. Le personnel est tres attentif. Les services sont plus que correct. Hotel moyen mais si vous deviez y sejourné je vous recommende

Thank you for your review poindimie77. We are delighted you enjoyed your stay. Kind regards Ben Murphy General Manager

Un hotel bloqué dans le XXe siécle...

Note TripAdvisor 3.0/5

Pascal L Escapade entre amis - Avis TripAdvisor

Chambre grande et confortable. Cadre agréable et personnel serviable. Mais service d'un autre age : wifi payant et accessible qu'à l’accueil, télévision 4/3 cathodique sans télécommande et téléphone de la chambre hors service ! Pour le prix, un wifi dans tout l’hôtel, un écran plat 16/9 et un téléphone en état de marche me semble être le minimum que l'on est en droit d'attendre dans un hôtel d'aujourd'hui...

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 237 avis 8.2/10 Site
  • 723 avis 5.3/10 Chambre
  • 368 avis 7/10 Service
  • 42 avis 4.9/10 Internet
  • 368 avis 5.7/10 Confort
  • 354 avis 3.9/10 Propreté
  • 264 avis 7.6/10 Petit déjeuner
  • 173 avis 4.3/10 Installations

Dispensé par Trustyou

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