Mantra on Northbourne - Canberra 4 étoiles

Note Avis clients (Note ALL) 4.1/5 936 avis

Mantra on Northbourne - Canberra - Image 1
Mantra on Northbourne - Canberra - Image 2
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Mantra on Northbourne - Canberra - Image 4

Description

Les plus de l'hôtel

  • Pour contacter un agent de réservations, appelez le 1300 987 610

  • Près des restaurants et cafés de Lonsdale Street

  • Hébergement de type appartement

  • Parking souterrain

  • Emplacement pratique près des attractions de Canberra

Nos hébergements

Chambre

Chambre d'hôtel

  • 3 pers. max
  • 30 / 322 sq ft
  • Literie 1 x Lit(s) King size

Localisation de l'hôtel

Mantra on Northbourne - Canberra

84 Northbourne Avenue
2612 CANBERRA
Australie

GPS:-35.274217, 149.130653

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

STOCK KITCHEN

Le Stock Kitchen & Bar est le lieu idéal pour savourer un délicieux café, des plats et du vin en famille, entre amis ou en compagnie de vos collègues. Vous y dégusterez une cuisine maison, saine et copieuse, qui conviendra aux goûts de tous.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  936 avis

Note TripAdvisor  4.0/5  2 247 avis

Handy comfortable stay in Canberra

Note TripAdvisor 5.0/5

Fiona L Avis TripAdvisor

Great experience with, booking , staff phoned to confirm booking requests, had a restful stay after a busy day out,comfortable lounge room and bedroom. Use of swimming pool refreshing. Helpful staff throughout stay, very welcoming. Need to keep bathroom door closed as don't want to set off the fire alarm when showering.

Comfortable weekend getaway

Note TripAdvisor 4.0/5

Jays_Escape Avis TripAdvisor

Rooms were spacious and apartment style, will all the features you'd expect. Staff were friendly. rooms could do with a refresh, especially paint and lighting to bring into this era. The light in the main bedroom was lit, but dimmed, I suspect it's been faulty for some time, a 2 min job from the maintenance team would have fixed that. Main Driveway & Car Park Driveway were tight to navigate, be careful when entering / exiting, scaring on the wall suggests a few customers have fallen victim to this mister meaner,

Poor follow up service after leaving a clothing item hanging in the wardrobe

Note TripAdvisor 1.0/5

Trish J Avis TripAdvisor

I left a shirt hanging in my room and when i called the next day, they said that there were no notes to say i had left anything but they would get back to me. They did not get back to me, so i called again, to be told that nothing was left in the room. When i advised that i had definitely left a white shirt hanging up in the room and that i would like the matter to be escalated, he said he would have someone call me back on Monday, which was yesterday. Very poor after sales service.

Dear Patricia, Thank you for reaching out to us and sharing your concerns. We completely understand your frustration and sincerely apologize for the delay in resolving this matter. After thoroughly investigating, including checking the room multiple times and consulting our laundry provider, we were unable to locate the shirt. We also checked to ensure nothing was mistakenly sent with our laundry deliveries, but unfortunately, there was no trace of the item. We take all lost property matters seriously and maintain thorough documentation. However, if you believe there has been any misconduct or if you suspect the item was stolen, we encourage you to file a police report. Rest assured, we will fully cooperate with any police investigation to assist in resolving this situation. Please feel free to reach out directly if you have further questions or need additional assistance. We regret the inconvenience caused and hope this will not affect your future stays with us. Sincerely, Elan Koirala Front Office Manager

Nice place, large rooms, will stay again

Note TripAdvisor 5.0/5

Sharon B Avis TripAdvisor

Lovely motel that gave me an upgrade. Nice staff, big rooms, will definitely stay again. Undercover carpark was only $20 for the day. Tram out the front, convenient. Staff helpful and accommodating. The suite had full laundry and kitchen facilities.

Note Avis clients 2.5/5

Gilbert D. Voyage solo - Avis confirmés ALL

Même pas une petite bouteille d'eau minérale dans la chambre !

Monsieur D., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mantra on Northbourne Canberra. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mantra sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Sincerely, Elan Koirala Front Office Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 363 avis 9/10 Site
  • 594 avis 6.7/10 Chambre
  • 425 avis 8.4/10 Service
  • 21 avis 4.2/10 Internet
  • 189 avis 6/10 Propreté
  • 115 avis 3.7/10 Installations
  • 99 avis 4.9/10 Petit déjeuner
  • 95 avis 3.6/10 Ambiance

Dispensé par Trustyou

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