The Sebel Canberra Campbell

Note Avis clients (Note ALL) 4.4/5 339 avis

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The Sebel Canberra Campbell - Image 1
The Sebel Canberra Campbell - Image 2
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The Sebel Canberra Campbell - Image 4
16 Provan Street, 2612 CANBERRA, Australie

Description

Les plus de l'hôtel

  • Close to the National Convention Centre Canberra and the Australian War Memorial

  • Pet Friendly hotel (no fee) with apartment style living and a kitchenette in every room

  • A short 1.1km walk to the city centre and CBD

  • 'Room Only' property with a selection of amazing cafes at your doorstep

  • Limited undercover secured car parking at $25 per night or off street parking available

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

The Sebel Canberra Campbell

16 Provan Street
2612 CANBERRA
Australie

GPS:-35.28922, 149.142553

Téléphone

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Etablissement entièrement non-fumeurs

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  339 avis

Note TripAdvisor  4.0/5  7 avis

Dont stay here for business.

Note TripAdvisor 2.0/5

350paulaw Professionnel - Avis TripAdvisor

We are here for business for 2 nights. The room is tiny. Well, no one told us there wasn’t going to be parking let alone an issue, maybe suggest on website limited parking! Also just been told no eateries around the hotel not open on a monday night. As we are here to work the desk is hard to use when the tv screen is right in front if you also chair is useless. Never stay here again does not cater for business people at all.

Dear Paula, We sincerely apologize for the inconvenience you've experienced during your stay. We regret that the room size did not meet your expectations and that the parking situation was not communicated clearly. Your feedback about the limited parking and eateries not being open on Monday nights is invaluable, and we will certainly take it into consideration for future improvements. We understand the importance of a comfortable workspace for business travelers and will address your concerns about the desk and chair placement. Your satisfaction is important to us, and we're sorry to hear that we fell short on this occasion. We appreciate your feedback and hope to have the opportunity to welcome you back in the future to provide a better experience. Kind Regards, Sebel Campbell

Chambre bien équipée

Note Avis clients 3.5/5

Pierre En couple - Avis confirmés ALL

Hôtel récent mais un peu éloigné du centre. Aucun service dans l hôtel qui est plus un appart hôtel qu un hôtel. Propreté des chambres à revoir, traces de gras, cheveux dans la salle de bain … etc

Dear Pierre, Thank you for taking the time to write a review about your stay at the Sebel Canberra Campbell. We are delighted to hear that you found your room well-equipped. We understand that our location may not be as central as some of our other hotels, and we are sorry for any inconvenience this may have caused. At The Sebel Canberra Campbell, we strive to create a warm and welcoming experience for all of our guests. Cleanliness is one of our top priorities, and we apologize if it did not meet your expectations on this occasion. We appreciate your feedback and thank you again for taking the time to share your thoughts with us. Sincerely, Sebel Campbell

Nice two bedroom apartment in a quiet part of town

Note TripAdvisor 4.0/5

MJD013 Avis TripAdvisor

We had a two bedroom apartment which was nicely furnished. It had the usual amenities in the kitchen (microwave, oven, etc) but no dishwasher unfortunately, and no balcony either. Paid parking is available underground, or off-street is also available (maybe with a bit of fuss) There is no restaurant on site, but our Platinum status got us some packaged breakfasts. Location wise, this is close to the War memorial and the lake, and there are a few good cafes and restaurants near by All in all, a nice stay. I'd stay here again, if needed

Dear Sandra, We greatly appreciate your feedback and are delighted to hear that you were happy campers during your stay with us. Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back in the future. Your positive feedback is truly appreciated. Thank you The Sebel Campbell Team

Nice spacious apartment in a convenient location

Note TripAdvisor 4.0/5

mltj2014 Avis TripAdvisor

This is a lovely hotel in a convenient location, 10 minutes from the airport and 5 minutes from Canberra Centre. There were a couple of restaurants for dinner less than a block away, and an amazing cafe for breakfast (Kiitos Cafe) a block away. Free, on street parking was available and easy to find. The apartments are well-equipped with tea and coffee (a Nespresso machine) making supplies as well as pans, etc. The beds were comfortable and the towels are extremely fluffy. My only two criticisms are that the sheets were a bit stiff and the climate control is centralized, so we were unable to cool off the apartment when we got too hot at night. But I would highly recommend this hotel.

Hi, Thank you for taking the time to tell us about your experience at The Sebel Canberra Campbell. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sebel Campbell Team

Disappointing for the price point and reputation of the Sebel brand

Note TripAdvisor 3.0/5

Georgia M En famille - Avis TripAdvisor

New and modern motel. Lots of room for improvement in terms of service, particularly at the price point. No parking available. Reception staff unhelpful. No phone service in the room. Bedrooms very small - in one of the bedrooms the door scraped the bed every time you opened and closed it. Has full kitchenette however doesn’t have a dishwasher and for 4 guests does not have the correct amount of crockery and cutlery for this amount of people. Only one lift which was very busy at check out times.

Dear Georgia, We appreciate your feedback regarding your stay at our new and modern motel, and we apologize for any inconveniences you encountered. It's clear that there are areas where we can improve our service, especially considering the price point. We regret the lack of available parking and the unhelpful reception staff. Additionally, the absence of phone service in the room and the small size of the bedrooms are concerns we take seriously. We will address the issue with the door and the shortage of crockery and cutlery for four guests in the room. We understand that having just one elevator can lead to delays, particularly during busy check-out times. We will explore ways to enhance this aspect of our service. Your feedback is vital in helping us make necessary improvements, and we hope that you would consider returning to experience an improved stay in the future. Thank you for bringing these matters to our attention. Thank you Sebel Campbell.

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 202 avis 8.7/10 Site
  • 324 avis 8.1/10 Chambre
  • 170 avis 7.8/10 Service
  • 18 avis 4.8/10 Internet
  • 150 avis 8.2/10 Confort
  • 115 avis 8.9/10 Propreté
  • 78 avis 9.3/10 Ambiance
  • 44 avis 3.7/10 Repas

Dispensé par Trustyou

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