Mercure North Melbourne 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 175 beoordelingen

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ALLSAFE goedgekeurd hotel

Extras van het hotel

Mercure North Melbourne biedt alles wat de moderne reiziger nodig heeft, waaronder snel breedbandinternet, Foxtel, HD lcd televisie, een minibar en airconditioning die via een aanraakpaneel kan worden bediend.

Onze accommodaties

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Hotel locatie

Mercure North Melbourne

Cnr Flemington Road & Harker St, and Harker Street

Gps:-37.796678, 144.950534

Toegang en transport


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Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice


In Polo Cafe & Bar worden moderne gerechten, een grote selectie snacks en kindermaaltijden tegen een aantrekkelijke prijs geserveerd. Alle gerechten worden bereid met de meest verse lokale producten.

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Meer informatie

ALL beoordeling  4.2/5  175 beoordelingen

TripAdvisor score  3.0/5  558 beoordelingen

Secure Mercure I don’t think so!!

Tripadvisor-waardering 1.0/5

GandCtravels Stellen - Gecertificeerde beoordeling door TripAdvisor

As an Accor Member I always try to stay at Accor family properties. Mercure North Melbourne was an easy choice as I had appointments close by on the Monday morning. Upon check in we paid $25 for secure parking and were provided with a token to raise the boom gate should we need to move the car from that car park. Overnight it seems the boom gate was not lowered meaning cars could come and go as they please. Sadly in the early hours of the Monday morning a car entered and our rear canopy on my 4 x 4 was smashed causing significant $ damage plus inconvenience. All management could say is that you park at your own risk. To them it did not matter that they had not secured the gate, nothing!!! They openly admitted it was not down as per hotel policy. I have been open in my dealing with them only to be totally stonewalled. I’m not really into bad reviews but this time it’s needed!! Extremely sad outcome. They will lose an Accor member and I certainly will not recommend them to anyone. Stay clear if you think you are paying for something you are not getting!!!

Cheerful staff located close to Hospitals

Tripadvisor-waardering 3.0/5

Holly_2tubbycats Zaken - Gecertificeerde beoordeling door TripAdvisor

Friendly staff. Close to hospitals and Park. Entry door secured overnight. Clean but old rooms. Comfy bed and good aircon. Mini fridge and tea and coffee making supplies. Good for quick overnight stay when visiting hospital nearby. Didn’t have breakfast but looked good when I ordered takeaway coffee.

Dear Holly, Thanks for taking the time to share your valued feedback! I am glad to hear about your positive experience, and have shared your comments with our team. Hope you get to try our delicious breakfast buffet on your next visit! Sincerely, Anthony Caw General Manager Mercure North Melbourne

Terrible and disappointing

Tripadvisor-waardering 1.0/5

sandraf323 Gecertificeerde beoordeling door TripAdvisor

Terrible hotel for price. Location is convenient as it is near RMH however the rooms are disgraceful. Floor in shower was terribly cracked and peeling. When I complained the person on the desk wanted to see the room. I showed him and he said it was all ok to him and he would move me. Thank goodness for the manager who then was able to move me. It is old and run down. Needs a good upgrade to be able to keep charging these prices for sub standard rooms. Couldn't see out of the dirty windows for big spider webs (not sure where the spiders were hiding!) We were locked out of our room as the key was only valid for one day instead of 3. Not good when you have a patient waiting to recover in the room as you line up 4 deep with only one person on the desk serving. Will definitely not be staying again. Disappointing

Dear Sandra, Thank you for taking the time to share your comments. I am very sorry that your stay did not live up to your expectations - please accept my apologies. Your feedback is important to us as we work to constantly improve our guest experience and satisfaction. On a positive note, I am happy to hear you were able to sort out your issue with our friendly team at the Front Desk , and sincerely hope to welcome you back soon to a different experience. Kind regards, Anthony Caw General Manager Mercure North Melbourne

Old,tired and unorganised

Tripadvisor-waardering 2.0/5

loopylou137 Stellen - Gecertificeerde beoordeling door TripAdvisor

It’s clean but tired, such a shame as the location is good as is access in and out of the city and parking. Had dinner in the restaurant, they managed to serve us 3 vodka’s but then ran out! Most disappointed at breakfast time, I had paid and added this at the time of booking - No mention anywhere that they stop serving at 9am (apparently a new thing they decided to do but nothing is updated to reflect this change).

Dear loopylou137, Thank you for taking the time to share your feedback. I am sorry to hear about the issues encountered during your stay; please rest assured I am following up on your comments with our Food & Beverage team. Our breakfast is served daily and signage with Restaurant opening times is displayed around the lobby area and on every floor to ensure guests have the opportunity to enjoy the buffet. We appreciate you sharing your comments, and hope you will give us an opportunity to better serve you in the future. Sincerely, Anthony Caw General Manager Mercure North Melbourne


Tripadvisor-waardering 2.0/5

BusinessTraveller009 Gecertificeerde beoordeling door TripAdvisor

Ik gebruikte dit hotel vanwege de nabijheid van Melbourne Uni. Foyer en personeel OK. De kamers hebben bevlekte vloerbedekking, vliegen schermen vallen van de ramen. Grootste probleem was het lawaai - sissend ventilatiesysteem de hele nacht. Geprijsd voor de foyer - niet de kamer.

Thank you for your feedback. Extensive works have been completed on our air conditionig system to solve the 'hissing' issue you have mentioned in your review. The second stage of refurbishment works which were postponed due to the GFC are slated to begin in September 2010 beginning with public area carpets. As part of this process each room will be given a minor facelift including fresh paint and detailing of all in-room items. Completion of works is expected by the end of 2010. We look forward to providing a revitalised product.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 320 beoordelingen 9.2/10 Locatie
  • 537 beoordelingen 4.8/10 Kamer
  • 448 beoordelingen 8.6/10 Service
  • 18 beoordelingen 7.4/10 Wifi
  • 309 beoordelingen 4.6/10 Comfort
  • 207 beoordelingen 5.5/10 Netheid
  • 135 beoordelingen 2.3/10 Voorzieningen
  • 118 beoordelingen 7.6/10 Ontbijt

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