The Sebel Residences, Melbourne Docklands 4 sterren

Tripadvisor-waardering 3.5/5 780 beoordelingen

The Sebel Residences, Melbourne Docklands - Image 1
The Sebel Residences, Melbourne Docklands - Image 2
The Sebel Residences, Melbourne Docklands - Image 3
The Sebel Residences, Melbourne Docklands - Image 4

Omschrijving

ALLSAFE goedgekeurd hotel

Onze accommodaties

Studio

STUDIO APPARTEMENT - FRANS BALKON (1 queensize bed)

  • 2 personen
  • 45 / 484 sq ft
  • Beddengoed 1 x Queensize bed(den)

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Hotel locatie

The Sebel Residences, Melbourne Docklands

Cnr Marmion Pl en Aquitania Way
3008 DOCKLANDS
Australië

Gps:-37.813872, 144.94256

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Capri Café & Lounge

Niet-contractuele foto

Serving a unique cuisine blended with modern Australian and European influences, Capri Café & Lounge offers a warm, and inviting environment for everything from a coffee on the run to a substantial 3-course dinner.

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Meer informatie

TripAdvisor score  3.5/5  780 beoordelingen

Comfortable apartment with good location but needs updating

Tripadvisor-waardering 4.0/5

Larzy8 Gecertificeerde beoordeling door TripAdvisor

Lovely large 2 bedroom apartment in good location. Comfortable beds, great kitchen and exceptional showers. TV, couches and bedroom carpets need updating. Also curtains were broken and let in alot of light.

Disappointing

Tripadvisor-waardering 3.0/5

aldavril Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Somewhat disappointing. Was not advised at time of booking our room would have no service. We stayed 4 nights, apparently only gets serviced if you stay 7 plus. One set of towels for each of us and 1 shower cap for both of us. 4 tea bags and same amount for coffee. We were advised to contact if we needed more. Anyone staying more than 1 night would need more. Couldn’t you work out how many nights we are staying and give us amenities for this amount. We were also advised to empty our own garbage before we left. I think you can do better than this Sebel especially if you want people to return.

Grim and dirty! Not worth the money. Even my dog didn't want to stay here.

Tripadvisor-waardering 1.0/5

Aslan25 Soloreis - Gecertificeerde beoordeling door TripAdvisor

Started out bad with the receptionist watching me struggle trying to open the door to use their luggage trolley and have my dog in a stroller on my own and do nothing. Was advised they only has one dog friendly room left so had no choice but to stay in this grim room. They want a $150 pet cleaning fee, when I should be charging them - had to clean it. Dust and food crumbs everywhere. My dog doesn't even want to be here! Literally nothing she could get dirty! It's dirty enough. Holes and scratches in 20 yr old furniture. Half rolled up rug that's too big, toilet seat too small. Only 3 TV channels work. No welcome drink offered - silver member. Just grim! Can't believe 4* 😳

Good and bad of the city

Tripadvisor-waardering 3.0/5

Paradise08272139431 Gecertificeerde beoordeling door TripAdvisor

This was very disappointing. The window blinds did not darken the room hardly at all. The traffic noise from cars and trains, and trams was loud and consistant until the early hours of the morning. We did not even have a spars blanket or pillow. Room had all amenities and was clean. Great location for getting in and ouf of city.

Dear Parqadise08272139431, Thank you for your feedback; I am sorry to hear about what happened during your stay. Do you mind telling me the building and room numbers so I can follow up with the noise and blinders issues? By the way, the spare blanket and pillows are generally on the top shelf of the wardrobe, and you are welcome to ask our reception for any assistance at any time if you cannot find them. Anyway, I am glad you liked the amenities, cleanliness and hotel location. We look forward to welcoming you again and will ensure your next stay is better than the previous one. Regards, Jamie Wei GM

Location is great… staff are terrible

Tripadvisor-waardering 1.0/5

Ally H Zaken - Gecertificeerde beoordeling door TripAdvisor

Would never stay here again! Location is great… the staff are awful! We arranged late checkout… only to have housekeeping walk in on my wife in the shower. They waited outside her door while she grabbed her things. When we spoke to reception she laughed and said oh well I didn’t charge your card yet. Massive invasion of privacy and treated terribly for their mistake. Stay elsewhere is my advice

Hi Ally, Do you mind telling me the room you stayed in so I can follow up on the issue you mentioned? Because I could not find your booking in our system and could not find anyone who internally handled the case you mentioned in the review. My email is guestservice@sebeldocklands.com.au, and I look forward to hearing from you soon. All the best, Jamie Wei GM

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 362 beoordelingen 9.1/10 Locatie
  • 508 beoordelingen 6/10 Kamer
  • 336 beoordelingen 7.5/10 Service
  • 13 beoordelingen 6.2/10 Wifi
  • 216 beoordelingen 4.5/10 Netheid
  • 193 beoordelingen 5.6/10 Comfort
  • 53 beoordelingen 8/10 Zwembad
  • 37 beoordelingen 8.6/10 Wellnessruimte

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