The service is good and professional; good care from the staffs

Hotel quality is good and staff also. can use accor point easily. can enjoy near hotel and roof top bar also.

Overall the hotel is great and in amazing location in downtown. Most of front desk people are very helpful but there is one who seems to make mistakes often

Good size of room and good housekeeping

Really enjoyed our 2 nights stay in this hotel. i have now stayed in all the Accor hotels in HCMC and this is by far the most pleasant and memorable stay. As a Accor Plus Platinum, i definitely felt the welcome and service given as well as all the benefits and privileges provided. Really like and enjoyed the breakfast, rooftop pool and bar and the afternoon tea and cocktails at the Cafe Des Beaux-Art. The view from the pool and bar is just amazing. The ambient, food ,drinks and the services at the Cafe Des Beaux-Art is also top notch. Special thanks and appreciation to Ms Thuy who is ever so friendly, attentive and professional not only to us but to all guests. She is an asset to this hotel and definitely made our time there a pleasant one.

all the staff were very friendly, Duong was exceptional and very helpful in every way

The hotel is very charming with style and class in the details. The rooms are beautiful and well designed. However, this time the Spa was closed without visible notification on their webpage, three cardio machines (out of six) in the gym were not working and the warm water in the shower in my room was only mildly warm, just acceptable enough to take a shower…

1. Breakfast plates were not clean and food taste was average 2. Shower area is too small (was staying in 1108) 3. Staff at reception not very professional, not so informed 4. Boarding area (in front of main door) for taxi is too small and if rains, you'll get wet for sure

The room is very clean. The classic theme is nice and furnished with all the necessities. The breakfast and lunch buffet has a well spread choices. Great rooftop bar - Social Club for winding down and chilling after a busy day - awesome music and atmosphere; however, it can be quite pricey. Late check-out for late flight is much appreciated.

You hear many times the terms “hard assets, soft assets” in the business circles referring to the value creation of an entity. I believe this property knows how to create unmatched value through Human Resources. They act like a flock of birds and pamper you during your stay.

The atmosphere in this place is always so warm and friendly, so cosy and comforting. The high standards have been maintained despite the Covid. Better, the teams have improved their performances: - At the Café des Beaux Arts, we are welcomed by the same so familiar faces whose smiles hidden by the masks, can be guessed in their caring and graceful eyes. And still, the same unmatched service quality delicate and so professional! - Thanks to a new menu, Chef Hung has created elegant and flavorful dishes allying Western ingredients and Vietnamese touch. Yes, we can appreciate truffles and French white asparagus as well as a new recipe of Pho without forgetting the special Tom yum. Book, your eyes closed, I can guarantee that you won't be disappointed

Poor service , not very keen to delight the customer with a special experience. Unfriendly - only knows how to say “no” to every requests made. Don’t feel welcome at all. Ends up just like a very normal hotel stay which then does not command the kind of price.

Clean room with nice view, great facilities and clearness. But it’s a pity that small space and poor water discharge for bathroom. Breakfast is good and rooftop view is awesome as well. The bathroom water discharge could be improved better

I have good experience with my family during staying at MGallery Hotel. Friendly and strong support staff. Check in and check out very fast. Nice and clean room with city view. The swimming pool in the Roof top made our children very exciting. The location good to walking to visit the city central. The breakfast is perfect.

The staff in HdA Saigon is just super friendly, supportive and it is always a please to come back. Post Lock-down the hotel obviously can not re/open all its facilities, but they are off to again a good start. Great Hotel and we cant wait to have it back to normal