Novotel Viña del Mar 4 stars

Customer review rating (ALL Rating) 4.4/5 1,876 reviews

Novotel Viña del Mar - Image 1
Novotel Viña del Mar - Image 2
Novotel Viña del Mar - Image 3
Novotel Viña del Mar - Image 4

Description

Hotel extras

  • Bilingual professional at the reception available 24 hours a day

  • Daily with or without breakfast

  • We accept children up to 16 staying with their parents

  • Pet-friendly hotel in Viña del Mar for no extra cost

  • Located in one of Chile's most famous cities

Our accommodation(s)

Hotel location

Novotel Viña del Mar

Calle 6 Norte, 745
2520000 Viña del Mar
Chile

GPS:-33.01724, -71.549827

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar

The Gourmet Bar is full of flavors, colors & aromas, perfect meeting point for a family meal, after work with friends or refreshing drinks & cocktails. Don't miss our burgers, snacks, sandwiches & pizzas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,876 reviews

TripAdvisor Rating  3.5/5  160 reviews

Centro centro

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Genial

Dear Marcela: We very much appreciate your comments regarding your stay at the Novotel Viña del Mar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel Viña del Mar

Excellent stay

Customer review rating 5.0/5

Juan D. Families - Confirmed reviews ALL

We stayed at Novotel for a family vacation trip. It was a great experience, it is well-located, and the hotel staff was friendly, they helped us with everything we needed. I'll go again on our next time traveling to Viña del Mar.

Dear Juan: We very much appreciate your comments regarding your stay at the Novotel Viña del Mar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Novotel Viña del Mar

Parking problem

Customer review rating 1.5/5

Claudio V. Business - Confirmed reviews ALL

I asked three times to see images on CCTV system to guarantee that nobody had tried to open the car I parked on hotel parking. I would like just to confirm if anything happens through the video recorded. But I have no answer since I claim.

Dear Claudio V., Thank you for taking the time to tell us about your experience at the Novotel Viña del Mar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Novotel Viña del Mar

Standard OK

Customer review rating 3.5/5

Brendan Business - Confirmed reviews ALL

The room was fine but the restaurant had a very limited range of food. The breakfast ended too early and the service as so so.

Dear Brendan: We very much appreciate your comments regarding your stay at the Novotel Viña del Mar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Elena Aburto C Jefa de Recepción Novotel Viña del Mar Team Novotel Viña del Mar

Well located

Customer review rating 4.0/5

Javier M. Business - Confirmed reviews ALL

Well located hotel. Breakfast must be improved

Dear M.: We very much appreciate your comments regarding your stay at the Novotel Viña del Mar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Elena Aburto C Jefa de Recepción Novotel Viña del Mar

In partnership with TripAdvisor

Other web-users rate our hotel

  • 720 reviews 9.5/10 Location
  • 1,205 reviews 6.5/10 Room
  • 1,267 reviews 8.3/10 Service
  • 17 reviews 8.1/10 WiFi
  • 712 reviews 7.1/10 Breakfast
  • 443 reviews 5.6/10 Cleanliness
  • 397 reviews 8.1/10 Amenities
  • 232 reviews 8.5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Viña Del Mar