Novotel Viña del Mar 4 stars

Customer review rating (ALL Rating) 4.4/5 1,767 reviews

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Novotel Viña del Mar - Image 1
Novotel Viña del Mar - Image 2
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Calle 6 Norte, 745, 2520000 Viña del Mar, Chile

Description

Hotel extras

  • Bilingual professional at the reception available 24 hours a day

  • Daily with or without breakfast

  • We accept children up to 16 staying with their parents

  • Pet-friendly hotel in Viña del Mar for no extra cost

  • Located in one of Chile's most famous cities

Our accommodation(s)

Hotel location

Novotel Viña del Mar

Calle 6 Norte, 745
2520000 Viña del Mar
Chile

GPS:-33.01724, -71.549827

Telephone
Fax +56 56978520538

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar

The Gourmet Bar is full of flavors, colors & aromas, perfect meeting point for a family meal, after work with friends or refreshing drinks & cocktails. Don't miss our burgers, snacks, sandwiches & pizzas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,767 reviews

TripAdvisor Rating  3.6/5  170 reviews

Customer review rating 1.5/5

Christina L. Solo - Confirmed reviews ALL

There was an extremely unpleasant odor in my room and the AC did not work. I left my room and stayed at a friend's hotel instead.

Dear Christina L., I appreciate you taking the time to share your experience. I regret to learn about the unpleasant odor and the air conditioning issue you encountered during your stay. We take guest comfort seriously and will investigate these matters further. Se despide, Francisca Sanllehi D. Jefa Recepción - Novotel Viña del Mar

Customer review rating 4.5/5

Constance H. Families - Confirmed reviews ALL

We had such a great experience: the hotel is nice, staff is great, breakfast is really good, plenty of choices, rooms are cleaned.

Dear Constance , Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the hotel, the quality of our staff, and the variety of breakfast options. Your feedback is greatly appreciated and motivates us to maintain our high standards. Se despide, Francisca Sanllehi D. Jefa Recepción - Novotel Viña del Mar

Customer review rating 4.5/5

Milton P. Families - Confirmed reviews ALL

Very accommodating when we had an issue with AC . Manager Francisca was great . Would stay again…

Dear Milton, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, found our staff helpful, and appreciated the food. Your positive feedback regarding our team, including myself, is greatly valued. We look forward to welcoming you back in the future. Se despide, Francisca Sanllehi D. Head Reception - Novotel Viña del Mar

Customer review rating 5.0/5

Ricardo M. O. Couples - Confirmed reviews ALL

excelente, por eso regreso asiduamente

Ricardo buen día, Agradecemos sinceramente sus comentarios positivos y nos complace saber que su estancia fue agradable. Su lealtad es muy valorada y esperamos poder recibirlo nuevamente en Novotel Viña del Mar. Se despide, Francisca Sanllehi D. Jefa Recepción - Novotel Viña del Mar

Customer review rating 3.5/5

Gabriel D. K. Families - Confirmed reviews ALL

Clean and nice room. Quiet so we had a nice sleep and rest.

Dear Gabriel, Thank you for your feedback. We are pleased to hear that you enjoyed a good and quiet stay in our clean and comfortable room. Your satisfaction is important to us, and we hope to welcome you back in the future. Se despide, Francisca Sanllehi D. Jefa Recepción - Novotel Viña del Mar

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Other web-users rate our hotel

  • 647 reviews 9.4/10 Location
  • 1,038 reviews 6/10 Room
  • 1,128 reviews 8.7/10 Service
  • 19 reviews 4.5/10 WiFi
  • 634 reviews 7.3/10 Breakfast
  • 360 reviews 4.7/10 Cleanliness
  • 192 reviews 8.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.