SO/ 오클랜드 5성

고객 평점 (ALL 평가) 4.5/5 2,313 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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커스텀 스트리트 E& 고어 스트리트 코너, 오클랜드 센트럴, 1010 오클랜드, 뉴질랜드

호텔설명

호텔 추가 정보

  • 소셜 활동이 활발한 사람들의 모임 장소인 HI-SO는 오클랜드에서 가장 트렌디한 루프톱 바입니다.

  • 원소에서 영감을 받은 방 디자인 선택: 액체, 증기 또는 고체.

  • SO/ 스파.

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호텔 위치

SO/ 오클랜드

커스텀 스트리트 E& 고어 스트리트 코너, 오클랜드 센트럴
1010 오클랜드
뉴질랜드

GPS:-36.845421, 174.768507

전화
팩스 +64 9 379 1861

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  2,313 리뷰

TripAdvisor 평가  4.4/5  535 리뷰

2025으뜸 시설

1/5 — A Simple Mistake Turned Into a Completely Avoidable Problem

트립어드바이저 평점 1.0/5

Compass639805 TripAdvisor 인증 리뷰

I rarely leave negative reviews, but my experience with SO/ Auckland deserves to be shared. I left a medically-necessary orthodontic retainer by the sink in my room. I realized immediately and contacted the hotel less than 24 hours after checkout. Despite the extremely short timeframe and the item being in plain sight, I was told housekeeping “couldn’t find it.” Realistically, it was thrown away. What disappointed me most wasn’t the loss — mistakes happen — but how the hotel handled it: • No urgency in retrieving the item • Slow, repetitive communication with no real follow-up • No accountability from housekeeping • No goodwill gesture or support, just a copy-paste “policy” response This falls short of the standard of service expected from a 5-star hotel. An item reported within 24 hours should not be thrown away with no responsibility acknowledged. The experience left a bad impression, and I hope management seriously reviews their lost-and-found procedures so other travelers don’t end up in the same situation.

Kia Ora, Please be assured that your feedback has prompted further internal discussions with our housekeeping and guest services teams. We are implementing additional checks in our lost‑and‑found process to ensure that items reported promptly are handled with the utmost care and urgency. I want to reassure you that we are committed to preventing similar situations in the future. Your comments have been invaluable in helping us strengthen our procedures, and we are determined to uphold the level of service expected from a five‑star property. We sincerely hope you will allow us the chance to welcome you back and demonstrate the improvements we are making. Sincerely, SO.

A wonderful retreat

트립어드바이저 평점 5.0/5

pmac07 TripAdvisor 인증 리뷰

The staff was very professional and very helpful. Our room overlooked the harbor and was amazing. The location was convenient to shopping, touring, and restaurants. Earplugs were furnished if you needed them for the street noise. We didn't need them. The room was immaculate.

Kia Ora, Thank you for the amazing review. We're happy to hear that you were well looked after and that you enjoy the lovely Auckland Harbour Views. We hope to have you stay with us again sometime in the near future. Sincerely, SO.

Super comfy & lovely room!

트립어드바이저 평점 5.0/5

Bebe B TripAdvisor 인증 리뷰

Very easy check in - excellent staff. Walked into our room and was pleasantly surprised at how luxe it was. Very happy travellers here

Kia Ora, Thank you so much for your lovely feedback! We are thrilled to hear that check-in was smooth and that our team made a great impression. We are delighted you had such a great stay, and we’d love to welcome you back again soon. Sincerely,

Interesting hotel

트립어드바이저 평점 5.0/5

Bwbachod17 TripAdvisor 인증 리뷰

We stayed here for 3 nights while in Auckland. The staff were lovely. Breakfast was nice with many options and the breakfast staff were fantastic at catering for specific requests. We didn’t particularly like the style of the rooms but that is just a personal opinion. The rooms were clean with a good shower. The location was good - about a 10 minute walk from the marina and all the restaurants and literally opposite the Giapo ice cream shop!

Kia Ora, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay in Auckland and that our team made a positive impression. We appreciate your feedback regarding the room style. While we understand that design preferences can vary, we are glad the room’s cleanliness and shower comfort added to your stay. We hope to have the pleasure of welcoming you back again on your next visit to Auckland. Sincerely,

Loved our stay

트립어드바이저 평점 4.0/5

Amy J TripAdvisor 인증 리뷰

Great experience, beautiful presentation in foyer and room. Only thing we didn’t like was our room looking out to the out door patio, it wasn’t private enough . Staff were incredible. Will stay again

Kia Ora, Thank you for sharing your lovely feedback with us! We are delighted to hear you had a great experience. It is wonderful to know our team helped make your stay so enjoyable. We appreciate your comments regarding the room’s view and privacy. Please do not hesitate to mention your preference for a more private room when you next book; we will do our best to accommodate it. We look forward to welcoming you back for another wonderful stay soon! Sincerely, Cecile - Duty Manager On Behalf Of SO/ Auckland Team

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 629 리뷰 9.2/10 위치
  • 1,294 리뷰 7.8/10 객실
  • 1,285 리뷰 8.3/10 서비스
  • 6 리뷰 2.6/10 인터넷 가격
  • 473 리뷰 8.7/10 분위기
  • 295 리뷰 8/10 조식
  • 277 리뷰 7/10 음료
  • 232 리뷰 7.6/10 청결도

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오클랜드 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.